Panasonic KX-TSC14W - KX TSC14 Corded Phone User manual

Integrated Telephone System
Operating Instructions
Model No. KX-TSC14B
KX-TSC14W
Pulse-or-tone dialing capability
PLEASE READ BEFORE USE AND SAVE.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
Preparation Basic Operation Advanced Operation Useful Information
Caller ID Compatible
2 LINE
KX-TSC14W
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Before Initial Use
2
Please read IMPORTANT SAFETY
INSTRUCTIONS on pages 48–49 before use.
Read and understand all instructions.
Thank you for purchasing your new Panasonic
integrated telephone.
For your future reference
Serial No. Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Caller ID and Call Waiting Service, where available, are telephone
company services. After subscribing to Caller ID, this phone will display
a caller’s name and phone number. Call Waiting Caller ID, which
displays a second caller’s name and phone number while the user is
on another call, requires a subscription to both Caller ID and Call
Waiting.
Attach your purchase receipt here.
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3
Accessories (included) To order, call 1-800-332-5368.
∑AC Adaptor . . . . . . . . . . . . one
(p. 8)
Order No. KX-TCA1-G
∑4-Wire Telephone Line Cord
with Green Plugs . . . . . . . . one
(p. 9, 10)
∑2-Wire Telephone Line Cord
with Transparent Plugs. . . . one
(p. 10)
∑Handset . . . . . . . . . . . . . . . one
(p. 8)
Order No. PQJXE0401Z (Black)
PQJXE0211Z (White)
∑Handset Cord. . . . . . . . . . . one
(p. 8)
Order No. PQJA10126X (Black)
PQJA10126Z (White)
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Contents
4
Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting the Handset/AC Adaptor. . . . . . . . . . . . . . . . . . . . . 18
Connecting the Telephone Line Cord . . . . . . . . . . . . . . . . . . . . . 9
Connecting a Communication Device . . . . . . . . . . . . . . . . . . . . 11
Setting the LCD Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Selecting the Dialing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Selecting the Line Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Programming Summary of Preparations . . . . . . . . . . . . . . . . . . 15
Time and Date Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Selecting the Ringer Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Other Line During a Conversation . . . . . . . . . . . . . . 22
Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Caller ID Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the Caller List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Viewing the Caller List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Calling Back from the Caller List . . . . . . . . . . . . . . . . . . . . . . . . 28
Editing a Caller’s Phone Number. . . . . . . . . . . . . . . . . . . . . . . . 29
Storing Caller List Phone Number
in the Speed Dialer Memory . . . . . . . . . . . . . . . . . . . . . . . . . 30
Erasing Caller List Information . . . . . . . . . . . . . . . . . . . . . . . . . 31
Speed Dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Storing Phone Numbers in the Speed Dialer Memory . . . . . . . . 32
Dialing a Stored Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Voice Mail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Storing an Access Number in Your Voice Mail . . . . . . . . . . . . . 35
Setting the Voice Mail Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Listening to Voice Mail Message(s). . . . . . . . . . . . . . . . . . . . . . 37
Preparation
Basic Operation
Advanced Operation
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Special Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
For Call Waiting Service Users . . . . . . . . . . . . . . . . . . . . . . . . . 38
FLASH Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Temporary Tone Dialing
(For Rotary or Pulse Service Users) . . . . . . . . . . . . . . . . . . . 40
How to Use the PAUSE Button
(For Analog PBX Line/Long Distance Service Users). . . . . . . 40
Line Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Incoming Call Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using an Optional Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Connecting an Optional Headset to the Unit . . . . . . . . . . . . . . . 43
Making/Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Before Requesting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 48
FCC and Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
5
Preparation Basic Operation Advanced Operation Useful Information
Useful Information
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6
Location of Controls
Display (p. 7)
(FUNCTION/EXIT) Button (p. 15, 26)
(CLEAR) Button (p. 31)
(VOICE\MAIL) Button (p. 34)
(TONE) Button (p. 40)
(CONF) (Conference) Button (p. 23)
Headset Jack
(p. 43)
MIC (Microphone) (p. 19)
Button and Indicator (p. 19, 44)
Navigator Key
((^), (_), (fi),
(fl) OK/EDIT)
(p. 15, 26)
(AUTO) Button (p. 30, 32, 33)
(REDIAL/PAUSE) Button
(p. 20, 40)
(FLASH/CALLWAIT) Button
(p. 38, 39)
(HOLD) Button
(p. 20, 22)
(LINE\1) Button and Indicator
(p. 19, 20, 22)
(LINE\2/DATA) Button and
Indicator (p. 19, 20, 22)
ABC DEF
JKL
GHI MNO
TUV
PQRS
WXYZ
OPER
3
6
9
2
5
8
0
FLASH/CALLWAIT
HEADSET
MIC
SP-PHONE
REDIAL/PAUSE
TONE
FUNCTION
EXIT
CLEAR
AUTO
VOICE MAIL
OK
/
EDIT
LINE
1
HOLD
LINE
2
/
DATA
CONF
2
LINE
LOUD/
SEARCH
1
4
7
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In the standby mode, the display
shows the current time and date,
and the number of new calls.
If the display continuously shows
“12:00AM 1/1” or “0:00 1/1”, the
clock needs adjusting (p. 16, 17).
During a conversation, the display
shows the length of the call (Ex.
1 hour, 6 minutes and 35 seconds).
When a call is received, the display
shows the caller’s number, name
and the called line after the first
ring.
The display shows the voice mail
message(s) is/are received.
The display shows the volume
level.
You can select:
—4 levels (1–4) while using the
handset (p. 20).
—12 levels (1–12) while using the
speakerphone (p. 20).
The Caller List is empty.
This is a display from the Caller
List.
The display shows:
—the time and date of the last call
(Ex. Nov. 24, 11:50 AM),
—the number of times called (Ex.
3 times),
—the caller information is new and
has not been viewed (“ ” is
displayed),
—the called line,
—the caller’s number and
—the caller’s name.
Preparation
7
Display
Ex. Handset volume level: 4
Ex. Speaker volume level: 8
12:34AM 5/21
10 NEW CALLS
12:00AM 1/1
NO ITEMS STORED
11:50AM11 / 24
0-000-01-06-35
11:50AM11 / 24 x3
1-111-444-7777
TINA ROBINSON
LINE 1
10:50AM11 / 23
1-123-456-7890
JOHN SMITH
LINE 2
11:50AM11 / 24
0-000-00-00-12
∑∑∑∑
11:50AM11 / 24
0-000-00-00-12
∑∑∑∑∑∑∑∑ ____
11:50AM11 / 24
NO ITEMS STORED
10:50AM11 / 23 x3
10 NEW CALLS
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8
Settings
Connecting the Handset/AC Adaptor
≥USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G).
≥Use only a Panasonic Handset for the KX-TSC14B or KX-TSC14W.
≥The AC adaptor must remain connected at all times. (It is normal for the adaptor
to feel warm during use.)
≥During a power failure the unit will work as a standard telephone on the Line 1,
but the following features will not work.
—Caller ID services
—speakerphone
—line indicators
—LCD display
Handset Cord
Handset
Power Outlet
(AC 120 V, 60 Hz)
AC Adaptor
LINE2/DATA LINE 1/2
9V
Fasten the AC adaptor cord to
prevent it from being disconnected.
Hook
TO HANDSET
Hook
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“
9
Preparation
Connecting the Telephone Line Cord
Connect the telephone line cord(s) to the unit as follows.
To connect a two-line telephone jack
4-Wire Telephone Line Cord
with GREEN Plugs
Two-Line
Telephone Jack
(RJ14C)
LINE2/DATA LINE 1/2
9V
GREEN plug
LINE2/DATA LINE 1/2
9V
Fasten the telephone line
cord to prevent it from
being disconnected.
Hook
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“ Settings
10
To connect two single-line telephone jacks
If you use the unit only as a single-line telephone
≥For this connection, you can only use LINE 1.
Single-Line
Telephone Jack
(RJ11C)
LINE 2
LINE 1
GREEN plug
LINE2/DATA LINE 1/2
9V
4-Wire Telephone Line Cord
with GREEN Plugs
Hooks
Fasten the telephone line
cords to prevent them
from being disconnected.
2-Wire Telephone
Line Cord with
TRANSPARENT Plugs
TRANSPARENT plug
LINE2/DATA LINE 1/2
9V
Single-Line
Telephone Jack
(RJ11C)
2-Wire Telephone
Line Cord with
TRANSPARENT Plugs
TRANSPARENT plug
LINE2/DATA LINE 1/2
9V
LINE2/DATA LINE 1/2
9V
Hook
Fasten the telephone line
cord to prevent it from
being disconnected.
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Preparation
11
“
≥Computer
≥Modem
≥Fax
≥Answering Machine
2-Wire Telephone Line Cord
with TRANSPARENT Plugs
4-Wire Telephone Line
Cord with GREEN Plugs
LINE2/DATA LINE 1/2
9V
TRANSPARENT
plug
Two-Line
Telephone Jack
(RJ14C)
Connecting a Communication Device
After connecting the telephone line cord to a two-line telephone jack, you
can connect a communication device (computer, modem, fax, answering
machine, etc.) through this unit using the LINE 2/DATA jack (—Data
Port).
≥If the LINE 2/DATA indicator lights, the communication device is in use. Use
LINE 1 to make a call. Otherwise the communication device may not operate
properly.
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12
“ Settings
Setting the LCD Contrast
You can select the LCD contrast level from 1 to 6 by programming. Your
phone comes from the factory set to 3.
Make sure that the handset is on the cradle, the AC adaptor is
connected and the SP-PHONE/HEADSET indicator light is off.
1Press (FUNCTION/EXIT).
2Press (_) or (^) repeatedly until “LCD CONTRAST ?” is displayed.
3Press (fl) OK/EDIT.
≥The current setting is displayed.
4Press (_) or (^) to select the desired LCD contrast level.
≥Each time you press (_) or (^), the level
will change on the display.
5Press (fl) OK/EDIT.
≥The display will return to step 2. To return
to the standby mode, press
(FUNCTION/EXIT) or wait for 60
seconds.
9:30PM12 / 27
SAVE AUTO# ?
9:30PM12 / 27
LCD CONTRAST ?
9:30PM12 / 27
∑∑∑ ___
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“
13
Preparation
Selecting the Dialing Mode
You can select the dialing mode by programming. If you have touch tone
service, set to “TONE”. If rotary or pulse service is used, set to “PULSE”.
Your phone comes from the factory set to “TONE”.
Make sure that the handset is on the cradle, the AC adaptor is
connected and the SP-PHONE/HEADSET indicator light is off.
1Press (FUNCTION/EXIT).
2Press (_) or (^) repeatedly until “SET DIAL MODE ?” is displayed.
3Press (fl) OK/EDIT.
4Press (_) or (^) to select “TONE” or “PULSE”.
5Press (fl) OK/EDIT (SAVE key).
≥A beep sounds.
≥The display will return to step 2. To return
to the standby mode, press
(FUNCTION/EXIT) or wait for
60 seconds.
≥You can exit the programming mode any time by pressing (FUNCTION/EXIT).
11:50AM11 / 24
SAVE AUTO# ?
11:50AM11 / 24
SET DIAL MODE ?
11:50AM11 / 24
TONE 1 =SAVE
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“ Settings
14
Selecting the Line Mode
If a line is connected to a low voltage system such as a PBX, set to “B”. If
not, the line indicator will not operate properly. Both lines are preset to
“A”.
Make sure that the handset is on the cradle, the AC adaptor is
connected and the SP-PHONE/HEADSET indicator light is off.
1Press (FUNCTION/EXIT).
2Press (_) or (^) repeatedly until “SET LINE MODE ?” is displayed.
3Press (fl) OK/EDIT.
4Press (_) or (^) to select the desired line, “LINE1” or “LINE2”.
5Press (fl) OK/EDIT (NEXT key).
6Press (_) or (^) to select the desired line mode.
7Press (fl) OK/EDIT (SAVE key).
≥A beep sounds.
≥The display will return to step 2. To
program the other line, start from step 3.
To return to the standby mode, press
(FUNCTION/EXIT) or wait for
60 seconds.
≥You can exit the programming mode any time by pressing (FUNCTION/EXIT).
11:50AM11 / 24
SAVE AUTO# ?
11:50AM11 / 24
SET LINE MODE ?
11:50AM11 / 24
LINE1 1 =NEXT
LINE 1
11:50AM11 / 24
LINE2 1 =NEXT
LINE 1
11:50AM11 / 24
A 1 =SAVE
LINE 1
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“
15
Preparation
Programming Summary of Preparations
You can program the following functions. The display shows the
programming instructions. See the corresponding pages for function
details.
Make sure that the handset is on the cradle, the AC adaptor is
connected and the SP-PHONE/HEADSET indicator light is off.
≥You can exit the programming mode any time by pressing (FUNCTION/EXIT).
Press (FUNCTION/EXIT).
Press (_) or (^) repeatedly until the desired function is displayed.
≥To store phone numbers in the speed dialer memory, see page 32.
≥To adjust the time and date, see page 16.
≥To store a voice mail access number, see page 35.
≥To set the voice mail tone, see page 36.
≥To change the line selection, see page 41.
≥To select the dialing mode, see page 13.
≥To turn on/off the incoming call tone, see page 42.
≥To select the flash time, see page 39.
≥To select the ringer volume, see page 18.
≥To select the line mode, see page 14.
≥To change the LCD contrast setting, see page 12.
Press (fl) OK/EDIT to go to the next step.
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Time and Date Adjustment
You can select AM/PM or military time by programming.
Make sure that the handset is on the cradle, the AC adaptor is
connected and the SP-PHONE/HEADSET indicator light is off.
1Press (FUNCTION/EXIT).
2Press (_) or (^) repeatedly until “SET CLOCK ?” is displayed.
3Press (fl) OK/EDIT.
4Enter the current time (hour and minute) using a 4-digit number.
(Ex. To set 9:30, enter “0930”.)
≥For AM/PM setting:Enter numbers
between 0100 and 1259.
For military time: Enter numbers
between 0000 and 2359.
5Press (fl) OK/EDIT.
≥If numbers between 0000 and 0059, or
1300 and 2359 are entered, the time
will automatically be set using the
military time. Skip steps 6 and 7 and go
to step 8.
6Press (#) to select “AM”, “PM” or military time.
(Ex. You select “PM”.)
≥Each time you press (#), the selection will change on the display.
“ Settings
16
Display
AM
PM
Military time
(Blank display)
Option
AM
PM
12:00AM 1/1
SAVE AUTO# ?
12:00AM 1/1
SET CLOCK ?
12:00AM01/01
0000
ENTER TIME
09:30AM01/01
0000
ENTER TIME
09:30AM01/01
0000
#=AM/PM
09:30PM01/01
0000
#=AM/PM
AM/PM Military Time
12:00AM–11:59AM 0:00–11:59
12:00PM–11:59PM 12:00–23:59
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17
Preparation
“
7Press (fl) OK/EDIT.
8Enter the current month and day using a 4-digit number.
(Ex. To set Dec. 27, enter “1227”.)
9Press (fl) OK/EDIT.
10 Enter the current year using a 4-digit number.
(Ex. To set the year 2001, enter
“2001”.)
≥You can set the year 2000 to 2099.
11 Press (fl) OK/EDIT.
≥A beep sounds.
≥The clock starts working.
≥The display will return to step 2. To
return to the standby mode, press
(FUNCTION/EXIT) or wait for
60 seconds.
≥You can go back to the previous screen by pressing (fi), when setting the time
and date.
≥If 3 beeps sound when entering the time and date, the time and date entered are
not correct. Enter the correct time and date.
For Caller ID service users (p. 24)
≥The Caller ID information will re-set the clock after the first ring if the
adjusted time and/or date is incorrect. However, if the time has not
previously been set, the Caller ID information will not adjust the clock.
≥The Caller ID information will automatically adjust the clock for daylight
saving time.
If a power failure occurs, the incorrect time and date will be shown on the
display. Reprogram the current time and date.
09:30PM01/01
0000
ENTER MONTH/DATE
09:30PM12/27
0000
ENTER MONTH/DATE
09:30PM12/27
0000
ENTER YEAR
09:30PM12/27
2001
ENTER YEAR
9:30PM12/27
SET CLOCK ?
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18
“ Settings
Selecting the Ringer Volume
You can select the ringer volume for each line by programming. Set to
HIGH or LOW. When set to OFF, the selected line(s) will not ring. Both
lines are preset to HIGH.
1Press (FUNCTION/EXIT).
2Press (_) or (^) repeatedly until “RINGER VOLUME ?” is displayed.
3Press (fl) OK/EDIT.
4Press (_) or (^) to select the desired line, “LINE1” or “LINE2”.
5Press (fl) OK/EDIT (NEXT key).
6Press (_) or (^) to select the desired volume.
≥The selected volume rings.
≥To turn the ringer OFF,
press and hold (_) until 2 beeps
sound.
7Press (fl) OK/EDIT.
≥The display will return to step 2. To program the other line, start from
step 3.
≥To return to the standby mode, press (FUNCTION/EXIT) or wait for
60 seconds.
≥You can exit the programming mode any time by pressing (FUNCTION/EXIT).
≥You can adjust the ringer volume while the unit is ringing. Press (^) or (_) to
increase or decrease, or press and hold (_) to turn the ringer OFF.
11:50AM11 / 24
SAVE AUTO# ?
11:50AM11 / 24
RINGER VOLUME ?
11:50AM11 / 24
LINE1 1 =NEXT
11:50AM11 / 24
LINE2 1 =NEXT
11:50AM11 / 24
∑∑∑∑∑∑∑∑∑
11:50AM11 / 24
∑∑∑∑∑∑∑∑∑
HIGH
11:50AM11 / 24
∑∑∑∑∑ ____
LOW
11:50AM11 / 24
RINGER OFF
OFF
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Making Calls “
19
Basic Operation
Using the speakerphone
1Press (SP-PHONE/HEADSET).
≥The indicator lights.
≥A free line is automatically selected and
the line indicator lights.
2Dial a phone number.
≥The dialed number is displayed.
≥If you misdial, hang up and start again
from step 1.
≥After a few seconds, the display will show
the length of the call.
3When the other party answers, talk into the MIC (microphone).
4To hang up, press (SP-PHONE/HEADSET).
≥The indicator lights go out.
≥The display will return to the standby
mode.
≥In step 1, you may select a line manually by pressing the line button instead of
(SP-PHONE/HEADSET).
The unit will automatically select a free line which is not being used by a
parallel connected telephone when you lift the handset to make a call.
(To change the line selection, see page 41.) To hang up, place the
handset on the cradle.
(SP-PHONE/HEADSET)
and Indicator
Line Buttons and
Indicators
(HOLD)
(REDIAL/PAUSE)
MIC
(^), (_)
Display
11:50AM11 / 24
11:50AM11 / 24
1234567890
11:50AM11 / 24
0-000-00-00-00
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“ Making Calls
20
To redial the last number dialed
Using the handset: Lift the handset ¤press (REDIAL/PAUSE).
Using the speakerphone: Press (SP-PHONE/HEADSET) ¤
¤press (REDIAL/PAUSE).
To adjust the handset volume (4 levels) or the speaker
volume (12 levels) while talking
To increase, press (^). To decrease, press (_).
≥The display shows the volume level for a few seconds.
To put a call on hold
Press (HOLD).
≥The line indicator flashes.
≥If you are using the handset, you may place it on the cradle.
To release the hold
Press the line button.
≥If another phone is connected on the same line, you can also release the hold by
lifting its handset.
During speakerphone operation
For best performance, please note the following:
≥Talk alternately with the other party in a quiet room.
≥If the other party has difficulty hearing you, press (_) to decrease the
speaker volume.
≥You can switch to the handset by lifting it up. To switch back to the
speakerphone, press (SP-PHONE/HEADSET).
Ex. Handset volume level: 2
11:50AM11 / 24
0-000-00-00-12
∑∑ __
Ex. Speaker volume level: 3
11:50AM11 / 24
0-000-00-00-12
∑∑∑ _________
What the line indicator means
Off
On
Flashing twice
every 2 seconds
Flashing
Flashing quickly
The line is free.
You are using the line.
Someone else is using the line on a parallel
connected telephone.
A call is on hold.
A call is being received.
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