Panasonic TDA200 User manual

Panasonic
Business Telephone and
Voice Mail Systems
User Guide

2
Panasonic Telephone System
Telephone Set
Location of Controls

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Explanation of Controls
PAUSE: Used to insert a pause when storing
a telephone number in programming.
FWD/DND: Used to perform Call Forwarding
and Do Not Disturb.
CONF (Conference): Used to establish
multiple-party conversations.
INTERCOM: Used to make and receive
extension to extension calls.
AUTO ANS (Auto Answer)/MUTE:
Used to received an incoming call in hands-free
mode, or to mute the microphone during a
conversation.
AUTODIAL/STORE: Used for
System/Personal Speed Dialing, or for storing
program changes.
TRANSFER: Used to transfer a call to
another party.
REDIAL: Used to redial the last number
dialed.
MESSAGE: Used to call back to voice mail
when a message is left in your mailbox.
FLASH/RECALL: Used to disconnect the
current call and make another call without
hanging up.
HOLD: Used to place a call on hold.
SP-PHONE (Speakerphone): Used for
hands-free operation.
Navigator/Volume Key: Used to adjust
volume, or display contract or select desired
items. (display phones only)
CANCEL: Used to cancel the selected item.
(Display phones only)
PROGRAM: Used to enter programming
mode. (Non-Display phones only)
Flexible CO: Used to access outside lines.
Also programmable as another extension
(DSS) or a One-Touch Speed Dial access
button.

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Panasonic Telephone System
Customizing Your Telephone
Buttons Programming
To enter programming mode, press the Program button
Press the button to be programmed
Enter the programming input from chart below
Press Auto Dial/Store button
To exit programming mode, press the Program button
Button
Programming Input
Feature Use
Single CO
0 + CO Number
Access a single telephone
line
Loop CO
*
Access any telephone line
Group CO
# + CO Line Group No.
Access any telephone line
from a specific group of lines
Direct Station
Selection (DSS)
1 + Extension Number
View status of or access an
extension with one touch
One-Touch Dialing
2 + 9 + Telephone
Number or 2 + Feature
Number
Access a desired telephone
number or feature with one
touch
Headset
67
Switch headset mode on/off
Two-way Record
90 + Voice Mail Access
Number
Start/Stop recording a
conversation into your
mailbox
Voice Mail Transfer
94 + Voice Mail Access
Number
Transfer a caller into a
specific voice mailbox
Personal Programming
To enter programming mode, press Program button
Enter the Programming Input from chart below
Press Auto Dial/Store button
To exit programming mode, press the Program button
Item
Programming
Input
Selection & Parameter
Preferred Line
Assignment—Outgoing
19
0
No line
1
A CO line
2 + A CO button
A specific CO btn
3 or INTERCOM
Intercom
Headset/Handset Mode
61
0
Headset OFF
1
Headset ON

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Panasonic Telephone System
Operation Instructions
1. Making Calls
To Another Extension
Lift the receiver or press SP-Phone button
Dial the extension number or press the DSS button
To an Outside Party
Lift the receiver or press SP-Phone button
Press „9‟ or a outside line button
Dial the telephone number
Options:
Personal Speed Dialing
To Setup
Lift the receiver or press SP-Phone button
Press *30 + Personal Speed Dial No. (00-09) + 9 + Telephone No. + #
Hang up
To Access
Lift the receiver or press SP-Phone button
Press Auto Dial button + „*‟ + Personal Speed Dial No.
System Speed Dialing
System Speed Dial Numbers are setup in central programming of the
telephone system. See your system manager for a list of available speed dial
numbers.
To Access
Lift the receiver or press SP-Phone button
Press Auto Dial button + System Speed Dial No. (000-999)

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Redial (Last Number)
Lift the receiver or press SP-Phone button
Press Redial
When the Dialed Number/Extension is Busy (Extension call only)
Feature
When you hear a
busy signal, press
Comments
Automated
Callback Busy
(Camp On)
6
Call back ringing will inform the
caller when the line becomes
free.
Call Waiting
1
The caller can send a call
waiting signal, depending
programmed: Call Waiting
Tone, Off-Hook Call
Announcement (OHCA), or
Whisper OHCA
Alternate Calling—Ring/Voice
Allows the caller to switch the method of incoming call alert on the called
party‟s extension between ringing (default) and voice calling (having a
conversation without the called party lifting the receiver or pressing the SP
Phone button).
After dialing extension number, press *
2. Receiving Calls
To Answer a Call
Lift the receiver or press SP-Phone button
Options:
Handsfree Answerback
Allows you to answer an incoming call without lifting the receiver or pressing
the SP-Phone button.
Press Auto Ans/Mute button to activate.

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Call Pickup
Allows you to answer a call that is ringing at another extension.
To answer a call to another extension in your call group:
Press *40 + Group No. (See system manager for group number)
To answer a call to a specific extension:
Press *41 + Extension No.
3. During a Conversation
Call Transfer
Press the Transfer button
Dial the extension number or press the DSS button
Wait to announce the call and/or hang up to complete the transfer
Call Hold
Press Hold button
To retrieve the call, press the button next to the flashing green light
Call Park
To park a call
Press Transfer *52 + Park Zone No. (00-09) or * (on display phones only)
To retrieve a parked call
Lift the receiver or press SP-Phone button
Press *52 + Park Zone
Call Waiting
If during a conversation, you receive a call waiting tone through the speaker,
this is a signal that a second call is waiting. You can either answer the
second call or choose not to answer it, in which case it will be forwarded to
your voice mail.
To answer a second call:
Hang up on the current call, or place it on hold, then answer your phone
when it rings with the second call.

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Conference
Up to 8 parties can conference into a single call.
During a conversation, press the Conf button, then dial the next party.
Once they answer, press the Conf button again to add them into the call.
Repeat this procedure for each additional party to be added to the call.
4. Miscellaneous
Paging
Lift the receiver
Press *33 + Paging Group No. (xx-xx)
Announce Page
Do Not Disturb (DND)
Lift the receiver or press SP-Phone button
Press *7101 (Set) or *7100 (Cancel)
Hang up

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Panasonic Voice Mail System
Operation Instructions
1. Accessing a Voice Mailbox
From Your Extension
When your Message light is ON:
Lift the receiver or press SP-Phone button
Press the Message button
When prompted, press your Password + # (If password has been
activated)
When your Message light is OFF:
Lift the receiver or press SP-Phone button
Dial the voice mail system access number: ____________ (See system
administrator for number)
When prompted, press your Password + # (If password has been
activated)
From Another Extension or From Outside the Office
Lift the receiver or press SP-Phone button
Dial the voice mail system access number: (See system manager)
Internal: ____________
External: ___________________
When prompted, press #6* + your Mailbox Number (usually you extension
number) + Password + # (If password has been activated)
First Time Access—New User Tutorial
The first time you access your new voice mailbox, you will be
prompted you setup your mailbox by entering a password,
recording your name, and recording your greeting.

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2. Using Mailbox Functions
Once you have access your voice mailbox, the number of new messages will
be announced. You will then have the following options:
1-Receive (Listen) to Messages
2-Deliver a Message (Send a message to another mailbox)
3-Setup Mailbox Management (Mailbox setup options)
Options 4 to 6 Not Used
To Receive Messages
Press 1 to receive messages. The total number of messages in your voice
mailbox will be announced and you will get the following options:
1 for New messages
2 for Old messages
3 for Deleted messages
While listening to a message you can do the following
2 to Pause/Restart playback
5 to Rewind
6 to Fast Forward
8 to turn the Volume Up
9 to Speed Up the playback
9 + 0 to set playback speed to normal
At the end of each message, you can do the following:
1 to repeat the entire message
1 + 2 to play the Next message (Save the current message)
2 + 6 to Save the message as New
3 to Erase the message
4 to Send a reply to the sender (only if sent from another mailbox on the
system—See Deliver Message function)
7 to Transfer the message to another mailbox
0 for Help
To Deliver a Message
Press 2 to deliver a message. Enter the mailbox number for the recipient of
the message. Then, select from the following options:
1 to Record the Message
2 to Add Another Mailbox to the recipient list
3 to Review the list of Recipients
Record the message.

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3. Sample Personal Mailbox Greeting
Note: It is recommended that you change your personal voice mailbox greeting
often and make the greeting a specific as possible, telling the caller when they
can expect your to return the call or how they could get assistance sooner, if
necessary.
“Hello. This is __________________________. I‟m not able to take your call at
this time.
“To reach the Operator, press „0‟ now.
Otherwise, please leave me a message at the tone, and I will return your call as
soon as possible
(Optional-if programmed) “If you‟d like to reach ______________, press 1.
(Note: Your voice mailbox can be programmed to press a specific number
to reach a specific person. See system administrator for details.)
“Thank you.”