Partner products P-48 User manual

Printed in Canada 29003486 R0

OWNER’S

MANUAL

PARTNER PRODUCTS

P-48 v2.3 SECURITY SYSTEM

 W A R N I N G 

This manual contains information on

limitations regarding product use and

function and information on the limitations

as to liability of the manufacturer. The

entire manual should be carefully read.

WARNING Please Read Carefully

Note to Installers

This warning contains vital information. As the only individual in contact

with system users, it is your responsibility to bring each item in this warning

to the attention of the users of this system.

System Failures

This system has been carefully designed to be as effective as possible. There

are circumstances, however, involving fire, burglary, or other types of emer-

gencies where it may not provide protection. Any alarm system of any type

may be compromised deliberately or may fail to operate as expected for a

variety of reasons. Some but not all of these reasons may be:

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Inadequate Installation

A security system must be installed properly in order to provide adequate

protection. Every installation should be evaluated by a security professional

to ensure that all access points and areas are covered. Locks and latches on

windows and doors must be secure and operate as intended. Windows, doors,

walls, ceilings and other building materials must be of sufficient strength

and construction to provide the level of protection expected. A reevaluation

must be done during and after any construction activity. An evaluation by

the fire and/or police department is highly recommended if this service is

available.

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Criminal Knowledge

This system contains security features which were known to be effective at

the time of manufacture. It is possible for persons with criminal intent to

develop techniques which reduce the effectiveness of these features. It is

important that a security system be reviewed periodically to ensure that its

features remain effective and that it be updated or replaced if it is found that

it does not provide the protection expected.

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Access by Intruders

Intruders may enter through an unprotected access point, circumvent a

sensing device, evade detection by moving through an area of insuffi-

cient coverage, disconnect a warning device, or interfere with or pre-

vent the proper operation of the system.

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Power Failure

Control units, intrusion detectors, smoke detectors and many other security

devices require an adequate power supply for proper operation. If a device

operates from batteries, it is possible for the batteries to fail. Even if the

batteries have not failed, they must be charged, in good condition and in-

stalled correctly. If a device operates only by AC power, any interruption,

however brief, will render that device inoperative while it does not have power.

Power interruptions of any length are often accompanied by voltage fluctua-

tions which may damage electronic equipment such as a security system.

After a power interruption has occurred, immediately conduct a complete

system test to ensure that the system operates as intended.

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Failure of Replaceable Batteries

This system’s wireless transmitters have been designed to provide several

years of battery life under normal conditions.The expected battery life is a

function of the device environment, usage and type.Ambient conditions such

as high humidity, high or low temperatures, or large temperature fluctua-

tions may reduce the expected battery life. While each transmitting device

has a low battery monitor which identifies when the batteries need to be

replaced, this monitor may fail to operate as expected. Regular testing and

maintenance will keep the system in good operating condition.

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Compromise of Radio Frequency (Wireless)

Devices

Signals may not reach the receiver under all circumstances which could

include metal objects placed on or near the radio path or deliberate

jamming or other inadvertent radio signal interference.

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System Users

A user may not be able to operate a panic or emergency switch possibly due

to permanent or temporary physical disability, inability to reach the device

in time, or unfamiliarity with the correct operation. It is important that all

system users be trained in the correct operation of the alarm system and that

they know how to respond when the system indicates an alarm.

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Smoke Detectors

Smoke detectors that are a part of this system may not properly alert occupants

of a fire for a number of reasons, some of which follow.The smoke detectors

may have been improperly installed or positioned. Smoke may not be able to

reach the smoke detectors, such as when the fire is in a chimney, walls or roofs,

or on the other side of closed doors. Smoke detectors may not detect smoke

from fires on another level of the residence or building.

Every fire is different in the amount of smoke produced and the rate of

burning. Smoke detectors cannot sense all types of fires equally well. Smoke

detectors may not provide timely warning of fires caused by carelessness

or safety hazards such as smoking in bed, violent explosions, escaping gas,

improper storage of flammable materials, overloaded electrical circuits, chil-

dren playing with matches or arson.

Even if the smoke detector operates as intended, there may be circumstances

when there is insufficient warning to allow all occupants to escape in time to

avoid injury or death.

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Motion Detectors

Motion detectors can only detect motion within the designated areas as

shown in their respective installation instructions. They cannot discrimi-

nate between intruders and intended occupants. Motion detectors do not

provide volumetric area protection. They have multiple beams of detec-

tion and motion can only be detected in unobstructed areas covered by

these beams. They cannot detect motion which occurs behind walls, ceil-

ings, floor, closed doors, glass partitions, glass doors or windows. Any

type of tampering whether intentional or unintentional such as masking,

painting, or spraying of any material on the lenses, mirrors, windows or

any other part of the detection system will impair its proper operation.

Passive infrared motion detectors operate by sensing changes in tempera-

ture. However their effectiveness can be reduced when the ambient tem-

perature rises near or above body temperature or if there are intentional or

unintentional sources of heat in or near the detection area. Some of these

heat sources could be heaters, radiators, stoves, barbeques, fireplaces, sun-

light, steam vents, lighting and so on.

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Warning Devices

Warning devices such as sirens, bells, horns, or strobes may not warn

people or waken someone sleeping if there is an intervening wall or door.

If warning devices are located on a different level of the residence or

premise, then it is less likely that the occupants will be alerted or awak-

ened. Audible warning devices may be interfered with by other noise

sources such as stereos, radios, televisions, air conditioners or other ap-

pliances, or passing traffic. Audible warning devices, however loud, may

not be heard by a hearing-impaired person.

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Telephone Lines

If telephone lines are used to transmit alarms, they may be out of service or busy

for certain periods of time.Also an intruder may cut the telephone line or defeat

its operation by more sophisticated means which may be difficult to detect.

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Insufficient Time

There may be circumstances when the system will operate as intended, yet the

occupants will not be protected from the emergency due to their inability to

respond to the warnings in a timely manner. If the system is monitored, the

response may not occur in time to protect the occupants or their belongings.

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Component Failure

Although every effort has been made to make this system as reliable as possible,

the system may fail to function as intended due to the failure of a component.

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Inadequate Testing

Most problems that would prevent an alarm system from operating as in-

tended can be found by regular testing and maintenance.The complete sys-

tem should be tested weekly and immediately after a break-in, an attempted

break-in, a fire, a storm, an earthquake, an accident, or any kind of con-

struction activity inside or outside the premises.The testing should include

all sensing devices, keypads, consoles, alarm indicating devices and any

other operational devices that are part of the system.

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Security and Insurance

Regardless of its capabilities, an alarm system is not a substitute for prop-

erty or life insurance. An alarm system also is not a substitute for prop-

erty owners, renters, or other occupants to act prudently to prevent or mini-

mize the harmful effects of an emergency situation.

FCC COMPLIANCE STATEMENT

CAUTION:

Changes or modifications not expressly approved by Digital

Security Controls Ltd. could void your authority to use this equipment.

This equipment has been tested and found to comply with the limits for a

ClassB digital device,pursuant to Part15of theFCCRules. Theselimitsare

designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and can radiate

radiofrequencyenergy and, ifnotinstalledand used inaccordancewiththe

instructions, may cause harmful interference to radio communications.

However,thereis no guaranteethatinterferencewill not occurinaparticular

installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

•Re-orient the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

•Consultthe dealeror anexperienced radio/television technicianfor help.

Theusermayfindthe following bookletpreparedbytheFCCuseful:“How to

Identify and Resolve Radio/Television Interference Problems”. This booklet

is available from the U.S. Government Printing Office, Washington D.C.

20402, Stock # 004-000-00345-4.

IMPORTANT INFORMATION

This equipment complies with Part 68 of the FCC Rules. On the side of

this equipment is a label that contains, among other information, the

FCC registration number of this equipment.

NOTIFICATION TO TELEPHONE COMPANY

The customer shall notify

thetelephonecompanyoftheparticularlinetowhichtheconnectionwill

be made, and provide the FCC registration number and the ringer

equivalence of the protective circuit.

FCC Registration Number: F53CAN-32394-AL-E

Ringer Equivalence Number: 0.0B

USOC Jack: RJ31X

TELEPHONE CONNECTION REQUIREMENTS

Except for the telephone

companyprovidedringers,allconnectionstothetelephonenetworkshallbe

made through standard plugs and telephone company provided jacks, or

NOTICE: The Industry Canada label identifies certified equipment. This

certification means that the equipment meets certain telecommunications

network protective, operational and safety requirements. Industry Canada does

not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be

connected to the facilities of the local telecommunications company. The

equipment must also be installed using an acceptable method of connection.

The customer should be aware that compliance with the above conditions may

not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian

maintenance facility designated by the supplier. Any repairs or alterations

made by the user to this equipment, or equipment malfunctions, may give the

telecommunications company cause to request the user to disconnect the

equipment.

User should ensure for their own protection that the electrical ground

connections of the power utility, telephone lines and internal metallic water

pipe system, if present, are connected together. This precaution may be

particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves,

but should contact the appropriate electric inspection authority, or electrician,

as appropriate.

NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal

device provides an indication of the maximum number of terminals allowed to

be connected to a telephone interface. The termination on an interface may

consist of any combination of devices subject only to the requirement that the

sum of the Ringer Equivalence Number of all the devices does not exceed 5.

The REN of this unit is 0.1

AVIS: L’étiquette de l’Industrie Canada identifie le matériel homologué.

Cette étiquette certifie que le matériel est conforme à certaines normes de

protection, d’exploitation et de sécurité des réseaux de télécommunications.

Industrie Canada n’assure toutefois pas que le matériel fonctionnera à la

satisfaction de l’utilisateur.

Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le

raccorder aux installations de l’entreprise locale de télécommunication. Le

matériel doit également être installé en suivant une méthode acceptée de

raccordement. L’abonné ne doit pas oublier qu’il est possible que la conformité

aux conditions énoncées ci-dessus n’empêchent pas la dégradation du service

dans certaines situations.

Les réparations de matériel homologué doivent être effectuées par un centre

d’entretien canadien autorisé désigné par le fournisseur. La compagnie de

télécommunications peut demander à l’utilisateur de débrancher un appareil à

la suite de réparations ou de modifications effectuées par l’utilisateur ou à

cause de mauvais fonctionnement.

Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à

la terre de la source d’énergie électrique, les lignes téléphoniques et les

canalisations d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette

précaution est particulièrement importante dans les régions rurales.

AVERTISSEMENT: L’utilisateur ne doit pas tenter de faire ces

raccordements lui-même; il doit avoir recours à un service d’inspection des

installations électriques, ou à un électricien, selon le cas.

AVIS: L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif

terminal indique le nombre maximal de terminaux qui peuvent être raccordés à

une interface. La terminaison d’une interface téléphonique peut consister en

une combinaison de quelques dispositifs, à la seule condition que la somme

d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.

L’indice d’équivalence de la sonnerie (IES) de ce produit est 0.1

equivalent, in such a manner as to allow for easy, immediate disconnection

of the terminal equipment. Standard jacks shall be so arranged that, if the

plug connected thereto is withdrawn, no interference to the operation of the

equipment at the customer’s premises which remains connected to the

telephone network shall occur by reason of such withdrawal.

INCIDENCE OF HARM

Should terminal equipment or protective circuitry

cause harm to the telephone network, the telephone company shall, where

practicable,notifythecustomerthattemporarydisconnectionofservicemay

be required; however, where prior notice is not practicable, the telephone

company may temporarily discontinue service if such action is deemed

reasonable in the circumstances. In the case of such temporary

discontinuance, the telephone company shall promptly notify the customer

and will be given the opportunity to correct the situation.

ADDITIONALTELEPHONECOMPANYINFORMATION

Thesecuritycontrol

panelmustbeproperlyconnectedtothetelephone line with a USOCRJ-31X

telephone jack.

The FCC prohibits customer-provided terminal equipment be connected to

partylinesortobeusedinconjunctionwithcointelephoneservice.Interconnect

rules may vary from state to state.

CHANGESINTELEPHONECOMPANYEQUIPMENTORFACILITIES

The

telephone company may make changes in its communications facilities,

equipment, operations or procedures, where such actions are reasonably

required and proper in its business. Should any such changes render the

customer’s terminal equipment incompatible with the telephone company

facilitiesthecustomershallbegivenadequatenoticetotheeffectmodifications

to maintain uninterrupted service.

RINGER EQUIVALENCE NUMBER (REN)

The REN is useful to determine

the quantity of devices that you may connect to your telephone line and still

haveallofthosedevicesringwhenyourtelephonenumberiscalled.Inmost,

but not all areas, the sum of the RENs of all devices connected to one line

shouldnot exceedfive (5.0). Tobe certainof thenumber of devicesthat you

may connect to your line, you may want to contact your local telephone

company.

EQUIPMENT MAINTENANCE FACILITY

Ifyou experience troublewith this

telephone equipment, please contact the facility indicated below for

informationonobtainingserviceorrepairs.Thetelephonecompanymayask

that you disconnect this equipment from the network until the problem has

beencorrectedoruntilyouaresurethattheequipmentisnotmalfunctioning.

Digital Security Controls Ltd. 160 Washburn St., Lockport, NY 14094

About Your Security System

Your Partner Product security equipment has been designed to provide you with the greatest possible

flexibility and convenience. Read this manual carefully and have your installer instruct you on your

system's operation and on which features have been implemented in your system. All users of this

system should be equally instructed in its use. Fill out the “System Information” page with all of you

zone information and access codes and store this manual in a safe place for future reference.

Fire Detection

This equipment is capable of monitoring fire detection devices such as smoke detectors and providing

a warning if a fire condition is detected. Good fire detection depends on having adequate number of

detectors placed in appropriate locations. This equipment should be installed in accordance with

N.F.P.A. standard #72. (N.F.P.A., Batterymarch Park, Quincey MA 02269). Carefully review the Family

Escape Planning guidelines in this manual.

NOTE: Your installer must enable the fire detection portion of this equipment before it becomes

functional.

Testing

To insure that your system continues to functions as intended, you must test your system weekly.

Please refer to “Testing Your System” on page 13 of this manual. If your system does not function

properly, call your installing company for service.

Monitoring

This system is capable of transmitting alarms, troubles and emergency information over telephone

lines to a monitoring station. If you inadvertently initiate an alarm, immediately call the monitoring

station to prevent an unnecessary response.

NOTE: The monitoring function must be enabled by the installer before it becomes functional.

General System Operation

Your security system is made up of a DSC control panel, one or more keypads and various sensors

and detectors. The control panel will be mounted out of the way in a utility closet or in a basement. The

metal cabinet contains the system electronics, fuses and stand-by battery. There is normally no reason

for anyone but the installer or service professional to have access to the control panel.

All the keypads have an audible indicator and command entry keys. The LED keypads have a group

of zone and system status lights. The LCD keypad has an alphanumeric liquid crystal display (LCD).

The keypad is used to send commands to the system and to display the current system status. The

keypad(s) will be mounted in a convenient location inside the protected premises close to the entry/

exit door(s).

The security system has several zones of area protection and each of these zones will be connected

to one or more sensors (motion detectors, glassbreak detectors, door contacts, etc.). A sensor in

alarm will be indicated by the corresponding zone lights flashing on a LED keypad or by written

messages on the LCD keypad.

IMPORTANT NOTICE

A security system cannot prevent emergencies. It is only intended to alert you and – if included –

your monitoring station of an emergency situation. Security systems are generally very reliable

but they may not work under all conditions and they are not a substitute for prudent security

practices or life and property insurance. Your security system should be installed and serviced by

qualified security professionals who should instruct you on the level of protection that has been

provided and on system operations.

System Information

Fill out the following information for future reference and store this manual in a safe place.

Access Codes

Your Master Code is:__________________________________________(Slot 40)

Duress Code 1 (33) ____________________________ Duress Code 2 (34) __________________________

Additional Access Codes:

01 __________________ 09 ____________________ 17 ____________________ 25 ________________

02 __________________ 10 ____________________ 18 ____________________ 26 ________________

03 __________________ 11 ____________________ 19 ____________________ 27 ________________

04 __________________ 12 ____________________ 20 ____________________ 28 ________________

05 __________________ 13 ____________________ 21 ____________________ 29 ________________

06 __________________ 14 ____________________ 22 ____________________ 30 ________________

07 __________________ 15 ____________________ 23 ____________________ 31 ________________

08 __________________ 16 ____________________ 24 ____________________ 32 ________________

Zone Information

There are ________ active zones on the system.

Zone Protected Area Zone Type

1 ___________________________________________ _____________________________________

2 ___________________________________________ _____________________________________

3 ___________________________________________ _____________________________________

4 ___________________________________________ _____________________________________

5 ___________________________________________ _____________________________________

6 ___________________________________________ _____________________________________

7 ___________________________________________ _____________________________________

8 ___________________________________________ _____________________________________

9 ___________________________________________ _____________________________________

10 ___________________________________________ _____________________________________

11 ___________________________________________ _____________________________________

12 ___________________________________________ _____________________________________

13 ___________________________________________ _____________________________________

14 ___________________________________________ _____________________________________

15 ___________________________________________ _____________________________________

16 ___________________________________________ _____________________________________

17 ___________________________________________ _____________________________________

18 ___________________________________________ _____________________________________

19 ___________________________________________ _____________________________________

20 ___________________________________________ _____________________________________

21 ___________________________________________ _____________________________________

22 ___________________________________________ _____________________________________

23 ___________________________________________ _____________________________________

24 ___________________________________________ _____________________________________

25 ___________________________________________ _____________________________________

26 ___________________________________________ _____________________________________

27 ___________________________________________ _____________________________________

28 ___________________________________________ _____________________________________

29 ___________________________________________ _____________________________________

30 ___________________________________________ _____________________________________

31 ___________________________________________ _____________________________________

32 ___________________________________________ _____________________________________

[F] FIRE __________________________________________

[A] AUXILIARY ____________________________________

[P] PANIC ________________________________________

The Exit Delay Time is________ seconds.

The Entry Delay Time is ______ seconds.

For Service

Central Station Information:

Account #:___________________________________ Telephone #:_________________________________

Installer Information:

Company: ___________________________________ Telephone #:_________________________________

Access Codes

Access codes are used to arm and disarm the system. There are 37 access codes available: 1 master

code, 32 regular access codes, 2 duress codes and 2 supervision codes. Ask your installer for more

information on using the duress and supervision codes.

Only the Master Code can be used to program additional security codes and to change other system

features as well as to arm and disarm the security system. The Master Code will be supplied to you by

your installer. All keypad entries are made by pressing one key at a time.

All access codes can be programmed by following the procedure outlined in “Programming Security

Codes” on page 6.

Arming the System

Arming from an LED Keypad:

If the Ready light is ON, the system is ready for arming. If the Ready light is OFF, check to see that all

doors and windows are closed and that motion is stopped in areas covered by motion detectors. The

system cannot be armed unless the Ready light is ON indicating that all zones are closed and the

system is in the Ready state.

Enter your access code. As each digit is entered, the keypad sounder will beep. If the access code

was entered incorrectly, the keypad buzzer will sound steadily for one second. If this occurs, press the

[#] key and re-enter your access code. If the correct access code is entered, the keypad sounder will

beep quickly and the Armed light will come ON. Exit the premises through the door indicated by your

installer as the Exit/Entry door.

The panel will provide an exit delay period, indicated by keypad beeps, for you to exit the premises

without causing an alarm. At the end of the exit delay period, all keypad lights, except the Armed light,

will turn OFF and the system will be armed. You can restart the exit delay once by pressing the Away

button before the exit delay expires. The exit delay time can be changed by your installer.

Arming from an LCD Keypad:

When this message appears, one or more zones are not secured. To secure the

system, close all doors and windows and cease all motion in areas covered by

motion detectors.

When this message appears, use the arrow (< >) keys to verify that the system is

clear of troubles and that no zones are bypassed unintentionally (see “Viewing

Trouble Conditions” and “Zone Bypassing” on page 11).

If this display is showing, the system is in the Ready state and may be fully armed.

To arm the system, enter your access code.

Once the correct access code has been entered, the display will be as shown. The

panel will provide an exit delay period, also indicated by keypad beeps, for you to

exit the premises without causing an alarm. You can restart the exit delay once by

pressing the Away button before the exit delay expires. Exit through the door

indicated by your installer as the Exit/Entry door.

This message will be displayed once the exit delay expires and the system is fully

armed.

If this message appears, be aware of which zones are bypassed and why (see

“Zone Bypassing” on page 10). NOTE: If you arm the system with a zone

bypassed or with a trouble present, your security protection is reduced.

Secure System

Before Arming <>

Enter Code to

Arm System <>

Enter Code to

Arm System

Exit Delay in

Progress

* WARNING *

Bypass Active

Enter Code to

Disarm System

Alternate Arming Methods

Away Arming

Arming the system in the Away mode will have all interior zones and perimeter zones active. If

motion is detected in the interior zones, or if one of the perimeter zones is violated, the alarm

sequence will begin.

To arm in the Away mode, enter your access code and exit the premises through a designated Exit/

Entry door. The system will recognize that occupants have left the premises. Once the exit delay

expires, the system will be fully armed.

You can restart the exit delay once by pressing the Away button before the exit delay expires.

Audible Exit Fault

In an attempt to reduce false alarms, the Audible Exit Fault is designed to notify you of an improper

exit when arming the system in the Away mode. In the event that you fail to exit the premises during

the allotted exit delay period, or if you do not securely close the Exit/Entry door, the system will

notify you that it was improperly armed in two ways: the keypad will emit one continuous beep and

the bell or siren will sound. If this occurs, you must re-enter the premises, enter your access code to

disarm the system, and then follow the arming procedure again, making sure to exit the premises in

the proper fashion.

Stay Arming

This feature, if enabled by your installer, will allow you to arm the perimeter zones while leaving the

interior zones inactive so that you can remain on the premises while the system is armed. When you

enter your security code to arm the system and

do not

exit the premises through a designated Exit/

Entry door, the system will arm in the Stay mode, automatically bypassing the interior zones.

The interior zones can be reactivated at any time by entering [✱][1] at any keypad. If you reactivate

the interior zones, be sure to only inhabit areas not covered by motion detectors. To access areas

protected by motion sensors, you must enter your security code and disarm the system.

Arming Without Entry Delay

If you wish to arm your system without the entry delay, enter [✱][9] then your access code. The

Armed light will flash as a reminder that the system is armed and has no entry delay. An entry

through any zone programmed as a delay zone will create an instant alarm.

Quick Arm

When the Quick Arm feature is enabled, the system may be armed by simply pressing [✱][0]

instead of your access code. Please note that pressing [✱][0] will only allow you to arm the system;

to disarm, you must enter a valid access code. Your installer will inform you if the Quick Arm feature

has been enabled on your system.

Quick Exit

When the Quick Exit feature is enabled, pressing [✱][0] while the system is armed will provide a two

minute window for you to exit the premises. During this time, you may only open and close the

designated Entry/Exit door once. Once the door is closed, the panel will end the two minute quick

exit delay. If the door is opened again, or if the door is not closed after two minutes, or if another

zone is opened, the panel will begin the entry delay. Your installer will inform you if the Quick Exit

feature has been enabled on your system.

Arming the SystemM

Disarming the System

Disarming from an LED Keypad:

Enter the premises through a designated Exit/Entry door; entering by any other door will sound an

immediate alarm. As soon as the Exit/Entry door is opened, the keypad will beep to indicate that the

system should be disarmed. Go to the keypad and enter your access code. If an error is made

entering the code, enter your code again. As soon as the correct code is entered, the Armed light

will go out and the keypad will stop beeping.

The correct access code must be entered before the entry delay period expires. If a valid access

code is not entered during this time, the system will go into alarm. The entry time delay may be

changed by your installer.

If an alarm occurred while the system was armed, the Memory light and the zone light corresponding

to the zone which caused the alarm will flash for 30 seconds. After the 30 second period, the Memory

light and zone light will stop flashing and the panel will return to the Ready state. Pressing the [#] key

during the 30 second period will cancel the alarm memory display. To view other alarms, press [✱][3].

If a trouble was detected when the panel is disarmed, the Trouble light will turn ON (See “Viewing

Trouble Conditions” on page 11 to determine the source of the trouble.) Please note that troubles will

not display while the system is in the Alarm Memory Display mode.

Disarming from an LCD Keypad:

Upon entering through a designated Exit/Entry door, the keypad will beep and the entry delay will

commence, reminding you to disarm the system. The keypad will display the following message...

Enter your access code. If an error is made in entering the code, enter the code

again.

When a valid access code is entered, the keypad will stop beeping. If no

alarms occurred while the panel was armed, and there are no troubles, the display

will read...

After about five seconds, the system will return to the Ready state and the display

will read...

If an alarm occurred while the system was armed, this message will be displayed.

Use the arrow (< >) keys to view which zones caused the alarm. If a zone is still in

alarm, the display will show the following message to indicate that a zone is open...

Upon disarming and if a trouble is present, this message will be displayed. Use the

arrow (< >) keys to view which troubles are affecting the system (see “Viewing

Trouble Conditions” on page 11).

NOTE: If you return and find that an alarm has occurred while you were away, it is possible that

an intruder may still be on the premises. Go to a neighbor's house, and call the local police to

investigate.

The alarm memory is cleared each time the panel is armed so that any alarms showing are

alarms that occurred only during the last armed period.

Entry Active

Enter Your Code

Enter Code to

Arm System <>

Secure System

Before Arming <>

Enter Code to

Arm System

View Memory <>

“Zone of Alarm”

System Disarmed

No Alarm Memory

If An Alarm Sounds

Fire Alarm

If your system has been installed with fire detectors and the alarm sounds in a pulsing mode, follow

your emergency evacuation plan immediately (see “Fire Escape Planning” on page 15).

Intrusion Alarm

If an intrusion alarm sounds, indicated by a continuous Bell or Siren, the alarm may be silenced by

entering your access code. If the alarm was unintentional, call local authorities immediately to avoid

an unnecessary response.

You can determine the source of the alarm by following the instructions in the “Disarming” section

(see page 6). Once the source of the alarm has been corrected, the panel can be restored to its

original Armed state.

NOTE: A fire alarm has priority over a burglary type alarm.

Function Keys

The P832-08Z, P832-16Z, P832-32Z and P832-LCDZ keypads have five function keys – marked

Stay, Away, Chime, Reset and Exit – which allow easy single-button activation of the most

commonly used features.

If these keys have been enabled by your installer

, you can execute the

programmed function by pressing and holding the corresponding key for two seconds.

For more information regarding the operation of the function keys, talk to your alarm system installer.

Programming Security Codes

Programming codes from an LED Keypad:

The Master Code

To program the Master Code, enter [✱][5][current Master Code][40][new Master Code]. The Master

Code must be four digits unless otherwise indicated by your installer. Enter digits 0 through 9 only.

Press [#] to return to the Ready state.

Be sure to record your new Master Code on the “System Information” page in this booklet. NOTE:

We recommend that the factory default or obvious codes such as [1111] or [1234] not be used.

Additional Codes

Up to 32 additional access codes (01 through 32) may be programmed.

To program a new code:

Enter [✱][5][Master Code][code number 01 to 32][new access code]. The code number is a double

digit from 01 to 32. Access codes must be four digits unless otherwise indicated by your installer.

Enter digits 0 through 9 only. Press [#] to return to the Ready state.

If an access code already exists for the code number you have selected, it will be replaced by the

new code. Be sure to record your new code(s) on the “System Information” page in this book.

To erase a code:

Enter [✱][5][Master Code][code number 01 to 32][✱]. Press [#] to return to the Ready state. The

Master code cannot be erased.

DisarmingG

KeypadsS

P832-LCD(Z) KeypadP832-16(Z) LED Keypad

The Liquid Crystal Display (LCD) displays prompts

and system information on two 16 character lines.

If “< >” appears, more information can be accessed by

using the arrow (< >) keys. Press [<] to see the

previous function or item of information. Press [>] to

advance the display to next function or item of

information.

Press the keys on the number pad as prompted by the

LCD display to view alarms or troubles, to arm and

disarm the system and to bypass zones.

To exit a function and return to the Ready state,

press [#].

To select a function press [✱].

Emergency Keys (All Keypads)

P832-08Z, P832-16Z, P832-32Z, P832-LCDZ:

Press both * Keys for two seconds to send a FIRE

transmission.

Press both * Keys for two seconds to send an

AUXILIARY transmission.

Press both * Keys for two seconds to send a PANIC

transmission.

* IMPORTANT NOTE (All Keypads): The Fire,

Auxiliary and Panic keys will NOT function unless

programmed by the installer. If these keys are in

service and the installer has enabled audible

feedback, holding down the key for two seconds

will cause the keypad sounder to beep indicating

that the input has been accepted and transmission

is underway.

NOTE: In the U.S.A. the [A] and keys are

programmed to be used for non-medical

emergencies only, as per UL requirements.

Important Note: Test system weekly and have any system trouble conditions corrected by

your alarm installer.

Display Lights (All Keypads)

Memory Light

Upon disarming, if an alarm has occurred while the

system was armed, the Memory light will turn ON

(See “Disarming the System” on page 6).

Bypass Light

If the Bypass light is ON, one or more zones are

bypassed (See “Zone Bypassing”

on page 11).

Fire Light

If the Fire light is ON, a fire alarm has occurred (See

“Fire Alarm Operation” on page 14).

Program Light

The Program light will flash when you are

programming access codes, or performing other

programming functions. If someone is programming

at another keypad, the Program light will turn ON to

indicate that the system is busy.

Ready Light

If the Ready light is ON, the system is ready for

arming. The system cannot be armed unless the

Ready light is ON (see “Arming the System” on page

4).

Armed Light

If the Armed light is ON, the system has been armed

successfully.

Trouble Light

If the Trouble light is ON, see “Viewing Trouble

Conditions” on page 11. The P832-16, P832-16Z, P832-32 and P832-32Z

Keypads are available for applications with more than

8 zones. The functions explained in this manual are

the same for all three LED keypad types.

P832-08(Z) LED Keypad

P832-32(Z) LED Keypad

KeypadsS

P832-LCD(Z) KeypadP832-16(Z) LED Keypad

The Liquid Crystal Display (LCD) displays prompts

and system information on two 16 character lines.

If “< >” appears, more information can be accessed by

using the arrow (< >) keys. Press [<] to see the

previous function or item of information. Press [>] to

advance the display to next function or item of

information.

Press the keys on the number pad as prompted by the

LCD display to view alarms or troubles, to arm and

disarm the system and to bypass zones.

To exit a function and return to the Ready state,

press [#].

To select a function press [✱].

Emergency Keys (All Keypads)

P832-08Z, P832-16Z, P832-32Z, P832-LCDZ:

Press both * Keys for two seconds to send a FIRE

transmission.

Press both * Keys for two seconds to send an

AUXILIARY transmission.

Press both * Keys for two seconds to send a PANIC

transmission.

* IMPORTANT NOTE (All Keypads): The Fire,

Auxiliary and Panic keys will NOT function unless

programmed by the installer. If these keys are in

service and the installer has enabled audible

feedback, holding down the key for two seconds

will cause the keypad sounder to beep indicating

that the input has been accepted and transmission

is underway.

NOTE: In the U.S.A. the [A] and keys are

programmed to be used for non-medical

emergencies only, as per UL requirements.

Important Note: Test system weekly and have any system trouble conditions corrected by

your alarm installer.

Display Lights (All Keypads)

Memory Light

Upon disarming, if an alarm has occurred while the

system was armed, the Memory light will turn ON

(See “Disarming the System” on page 6).

Bypass Light

If the Bypass light is ON, one or more zones are

bypassed (See “Zone Bypassing”

on page 11).

Fire Light

If the Fire light is ON, a fire alarm has occurred (See

“Fire Alarm Operation” on page 14).

Program Light

The Program light will flash when you are

programming access codes, or performing other

programming functions. If someone is programming

at another keypad, the Program light will turn ON to

indicate that the system is busy.

Ready Light

If the Ready light is ON, the system is ready for

arming. The system cannot be armed unless the

Ready light is ON (see “Arming the System” on page

4).

Armed Light

If the Armed light is ON, the system has been armed

successfully.

Trouble Light

If the Trouble light is ON, see “Viewing Trouble

Conditions” on page 11. The P832-16, P832-16Z, P832-32 and P832-32Z

Keypads are available for applications with more than

8 zones. The functions explained in this manual are

the same for all three LED keypad types.

P832-08(Z) LED Keypad

P832-32(Z) LED Keypad

Programming codes from an LCD Keypad:

Master Code

Press the [✱] key to enter the function list. Scroll (< >) to...

Press [5] or [✱]. The display will read...

Enter your current Master Code. The display will read...

“40P” represents the Master Code. Press the [✱] key to indicate that you wish to

program the Master Code. The display will read...

Enter the new Master Code. The Master Code must be four digits unless otherwise

indicated by your installer. Enter digits 0 through 9 only. Once the new code is

entered, the keypad will beep 3 times and the display will read...

Press [#] to exit the code programming function.

Be sure to record your new Master Code on the “System Information” page in this booklet. NOTE: We

recommend that the factory default Master Code [1234] not be used.

Additional Access Codes

To erase, add or change a user code, press [✱] to enter the functions list. Use the arrow (< >) keys to

scroll to the following message...

Press [✱]. Display will read...

Enter the Master Code. Display will read...

Use the scroll keys (< >) to find the access code – indicated by “02P” to “32P” –

you wish to add, change or delete. Press the [✱] key to select the code you wish to

alter. The display will read...

To add or change a code, enter the new code. Access codes must be four digits

unless otherwise indicated by your installer. Enter digits 0 through 9 only. To delete

an access code, enter [✱]. Once the 4 digit code or [✱] has been entered, the

keypad sounder will beep 3 times and the display will read...

The “P” means the code has been programmed. If there is no “P” then that code is

deleted. Press [#] to exit the code programming function. The Master code cannot be

erased.

Remember to record your new code(s) on the “System Information” page in this booklet.

Press (*) for <>

Access Codes

Enter Master

Access Code

[*] to Edit <>

User Code 01P

Enter New Code

1234 <>

[*] to Edit <>

User Code 01P

(*) to Edit <>

User Code 40P

Enter Master

Access Code

(*) to Edit <>

User Code 40P

Enter New Code

1234 <>

Press (*) for <>

Access Codes

Zone Bypassing

The zone bypassing function is used when access is needed to part of the protected area while the

system is armed. Zones which are temporarily out of service due to damaged wiring or contacts

may be bypassed to allow system arming until repairs can be made.

Bypassed zones will not cause an alarm. Zones cannot be bypassed once the system is armed.

Bypassed zones are automatically cancelled each time the system is disarmed and must be

reapplied before the next arming.

NOTE: For security reasons, your installer may program the system to prevent you from

bypassing certain zones.

Bypassing zones reduces your security protection. If you are bypassing a zone due to

damaged wiring or contacts, please call a service technician immediately so that the problem

can be resolved and your system returned to proper working order.

Make sure that no zones are unintentionally bypassed when arming your system.

To bypass zones from an LED keypad:

Start with the system in the Ready state. Enter [✱][1][Zone number(s) to be bypassed].

Enter the zone number(s) as a single digit from 1 to 8. As each zone is bypassed, the

corresponding zone light will turn ON. If a zone is bypassed by mistake, press that zone number

again and the zone light will turn OFF, indicating that the zone is not bypassed. Press [#] to return to

the Ready state.

To bypass zones from an LCD keypad:

To bypass a zone,the system must be in the Ready state. The display will read...

Press the [✱] key to enter the functions menu. The display will read...

Press the [✱] key to enter the zone bypassing mode. The display will read...

Use the arrow (< >) keys to find the zone to be bypassed and press the [✱] key to

select it. The display will read...

“B” will appear on the display to show that the zoneis bypassed. To unbypass a

zone, enter the zone number; the “B” will disappear from the display to show that

the zone is no longer bypassed.

This display will be shown if a zone was open when you entered the bypassing

command. The open zone will be represented by “O”. If you bypass the open

zone, the “O” will be replaced by a “B”.

To exit the bypassing mode and return to the Ready state, press the [#] key.

Viewing Trouble Conditions

The control panel continuously monitors a number of possible trouble conditions. If one of these

trouble conditions occur, the keypad will beep twice every 10 seconds until you press any key on

the keypad.

NOTE: A TROUBLE condition reduces the security your system is designed to provide. Call

your installing company for service.

Enter Code to

Arm System

Press (*) for <>

Zone Bypass

Zone Search <>

“Zone Name”

Zone Search <>

“Zone Name” B

Zone Search <>

“Zone Name” O

BypassingG

To view troubles from an LED Keypad:

A trouble will be indicated by the Trouble light which will remain ON until the trouble condition is

cleared. If you cannot determine the cause of the trouble condition, contact your installer for

assistance.

To view the type of trouble condition, press [✱][2]. One or more zone lights will turn ON, indicating

the various trouble conditions:

ZONE LIGHT TYPE OF TROUBLE

1 ................. Service required. Call your installation company for service.

2 ................. Indicates the loss of AC power. When this trouble occurs, the Trouble light will turn

ON but keypad buzzer will not sound.

3 ................. Telephone line trouble.

4 ................. The panel has failed to communicate with the central station.

5 ................. Zone fault. Press [5] and the zone light(s) corresponding to the faulted zones will turn

ON.

6 ................. Zone tamper. Press [6] and the zone light(s) corresponding to the tampered zones

will turn ON.

7 ................. Low zone battery. This trouble is generated when a wireless device exhibits a low

battery condition.

Press [7] one, two, or three times to view which devices are experiencing battery

failure. The following will occur:

Keypad beeps: Keypad displays:

Press [7] 1 Zones with low batteries (LED keypad - zone lights 1 to 8)

Press [7] again 2 Handheld keypads with low batteries (LED keypad - zone

lights 1 to 4)

Press [7] again 3 Wireless keys with low batteries (LED keypad - zone

lights 1 to 8).

To view the battery conditions of wireless keys

9 through 16, you must be at an LCD keypad.

8 ................. Loss of time on system clock. To set the system time, following the instructions in

“Setting System Date and Time” below.

To view troubles from an LCD Keypad:

From the Ready state, use the arrow (< >) keys to scroll to the following message.

Press [✱] [2] key to view the trouble. The message will read...

Use the arrow (< >) keys to view which troubles are present on the system. Once

you have scrolled through the list of troubles, this display will read...

Press the [#] key to exit the Trouble Viewing mode and return to the Ready state.

Setting the System Date and Time

To set the system time, enter [✱] [6] followed by the Master Code. Press [1]. The keypad will now

accept 10 consecutive digits:

• Enter the Time in Hours and Minutes using the 24 Hour format (00:00 to 23:59).

• Enter the Date in Months, Days and Years (MM DD YY).

NOTE: If you have an LCD keypad, your installer may have programmed your system to display the

time and date while the keypad is idle. If this is the case, you may have to press the [#] key to

clear the date and time before entering an access code to arm the system, or before

performing any other keypad function.

System Trouble

(*2) to View <>

View Trouble <>

“Trouble Message”

Testing Your System

Alarm Test

The Alarm Test provides two second test of the keypad sounder and bell or siren. Begin with the

panel in the Ready state.

From an LED keypad, Enter [✱][6][Master Code][4] then press [#] to return to the Ready state.

From an LCD keypad, press [✱] to enter the functions list. Use the arrow (< >) keys to scroll to find

“User Functions” and press [✱] to select. Enter your Master Code and scroll to find the following

message... Press [✱] to perform an Alarm Test. The keypad will display the following

message...

Press [#] to return to the Ready state.

Full System Test

We recommend that you test your system weekly. Should the system fail to function properly, call

your installation company immediately for service.

NOTE: Perform system tests during off-peak hours, such as early morning or late evening.

1. Inform the monitoring station that you are testing your system.

2. Begin with the system in the Ready state.

3. Perform a Bell/Battery test by pressing [✱][6][Master Code][4]. The bell and keypad buzzer will

sound for two seconds and all keypad lights will turn ON. Press [#] to exit.

4. Activate each sensor in turn (e.g. open a door/window or walk in motion detector areas).

From an LED keypad, observe the zone light turn ON when the zone is activated. The zone light

will turn OFF when the system restores to normal (i.e. door or window closed).

From an LCD keypad, the following message will be displayed when each zone is activated...

Use the arrow (< >) keys to view which zone is open. This message will

disappear when the zone is restored.

5. If the panel has any fire zones, activation will cause the alarm signal to sound in a pulsed mode.

CAUTION: Do not use an open flame or burning materials to test a smoke or heat detector.

Contact your installer for information on safe methods of testing detectors.

6. When testing is complete, call and advise the monitoring station. Should the system fail to

function properly, contact your installer.

NOTE: Some features described above will not be functional unless enabled by your installer.

Please ensure that your installer has advised you which features are functional on your

system.

Door Chime Feature

The door chime feature is used to provide a tone from the keypad each time a door or window is

opened or closed. The doors and windows which will provide this indication are programmed by

your installer.

To activate the door chime from an LED Keypad:

Enter [✱][4] to turn the door chime feature ON and OFF. When the command is entered, the keypad

buzzer will beep 3 times if the door chime feature is enabled and will sound one long beep if it is

disabled.

Secure System

Before Arming <>

Select Option <>

System Test

In Progress

TestingG

To activate the door chime from an LCD Keypad:

Press [✱] to enter the function list, then scroll to find...

Press [✱] or [4] to enable or disable the Door Chime feature. Press [#] to return to

the Ready state.

Fire Alarm Operation

Alarm

On a fire alarm, the bell or siren will pulse ON and OFF. The transmission of the alarm to the monitoring

station is delayed for 30 seconds. If the alarm is not cleared within the 30 second delay, the it will be

transmitted to the monitoring station.

Silence

To silence the bell or siren, press the [#] key. If the alarm is silenced and the smoke detector is not

reset, the alarm will resound after 90 seconds.

Resetting Smoke Detectors

Once the smoke detector is reset, if it still detects smoke, the alarm sequence will resound as

described above. If there is no smoke, the system will return to normal.

To reset smoke detectors from an LED Keypad:

Press [✱][7][2].

To reset smoke detectors from an LCD Keypad:

Press [✱] to enter the function list. Scroll to find:

Press [✱] to select the output control. The display will read...

Use the arrow (< >) keys to find the following message and press the [✱] key to

select...

NOTE: If you suspect that a fire alarm has transmitted and that there is no fire condition, call the

monitoring station to avoid an unnecessary response.

If a fire condition is apparent, follow your

evacuation plan immediately. If the alarm sounds at night, evacuate immediately.

NOTE: The description above may not be applicable depending on how your installer has

programmed the fire alarm operations on your system. Ask your installer for more information

regarding your system's operation.

Household Fire Safety Audit

Most fires occur in the home. To minimize this danger, we recommend that a household fire safety

audit be conducted and a fire escape plan be developed.

1. Are all electrical appliances and outlets in a safe condition? Check for frayed cords, overloaded

lighting circuits, etc. If you are uncertain about the condition of your electrical appliances or

household service, have a professional evaluate these units.

2. Are all flammable liquids stored safely in closed containers in a well ventilated cool area? Cleaning

with flammable liquids should be avoided.

3. Are fire hazardous materials (matches) well out of reach of children?

4. Are furnaces and wood burning appliances properly installed, clean and in good working order?

Have a professional evaluate these appliances.

Press (*) For <>

Door Chime

Press (*) For <>

Output Control

Select Output <>

Command O/P 1

Select Output <>

Command O/P 2

Fire Escape Planning

There is often very little time between the detection of a fire and the time it becomes deadly. It is

thus very important that a family escape plan be developed and rehearsed.

1. Every family member should participate in developing the escape plan.

2. Study the possible escape routes from each location within the house. Since many fires occur at

night, special attention should be given to the escape routes from sleeping quarters.

3. Escape from a bedroom must be possible without opening the interior door.

Consider the following when making your escape plans:

• Make sure that all perimeter doors and windows are easily opened. Ensure that they are not

painted shut, and that their locking mechanisms operate smoothly.

• If opening or using the exit is too difficult for children, the elderly or handicapped, plans for

rescue should be developed. This includes making sure that those who are to perform the

rescue can promptly hear the fire warning signal.

• If the exit is above the ground level, an approved fire ladder or rope should be provided as

well as training in its use.

• Exits on the ground level should be kept clear. Be sure to remove snow from exterior patio

doors in winter; outdoor furniture or equipment should not block exits.

• Each person should know of a predetermined assembly point where everyone can be

accounted for i.e.: across the street or at a neighbor's house. Once everyone is out of the

building, call the Fire Department.

• A good plan emphasizes quick escape. Do not investigate or attempt to fight the fire, and do

not gather belongings or pets as this wastes valuable time. Once outside, do not re-enter the

house. Wait for the fire department.

• Write the fire escape plan down and rehearse it frequently so that should an emergency arise,

everyone will know what to do. Revise the plan as conditions change, such as the number of

people in the home, or if there are changes to the building's construction.

• Make sure your fire warning system is operational by conducting weekly tests (see “Testing

Your System” on page 13). If you are unsure about system operation, contact your installing

dealer.

• We recommend that you contact your local fire department and request further information on

fire safety and escape planning. If available, have your local fire prevention officer conduct an

in-house fire safety inspection.

Maintenance

With normal use, the system requires minimum maintenance. The following points should be

observed.

1.Do not wash the security station with a wet cloth. Light dusting with a slightly moistened cloth

should remove normal accumulations of dust.

2.The battery/bell test is designed to determine battery condition. We recommended, however,

that the stand-by batteries be replaced every three years.

3.For other system devices such as smoke detectors, passive infrared, ultrasonic or microwave

motion detectors or glassbreak detectors, consult the respective manufacturer’s literature for

testing and maintenance.

Fire & MaintenanceE

Digital Security Controls Ltd.’s liability for failure to repair the prod-

uct under this warranty after a reasonable number of attempts will

be limited to a replacement of the product, as the exclusive remedy

for breach of warranty. Under no circumstances shall Digital Secu-

rity Controls Ltd. be liable for any special, incidental, or consequen-

tial damages based upon breach of warranty, breach of contract, neg-

ligence, strict liability, or any other legal theory. Such damages in-

clude, but are not limited to, loss of profits, loss of the product or

any associated equipment, cost of capital, cost of substitute or re-

placement equipment, facilities or services, down time, purchaser’s

time, the claims of third parties, including customers, and injury to

property.

Disclaimer of Warranties

This warranty contains the entire warranty and shall be in lieu of

any and all other warranties, whether expressed or implied (in-

cluding all implied warranties of merchantability or fitness for a

particular purpose) And of all other obligations or liabilities on

the part of Digital Security Controls Ltd. Digital Security Con-

trols Ltd. neither assumes nor authorizes any other person pur-

porting to act on its behalf to modify or to change this warranty,

nor to assume for it any other warranty or liability concerning

this product.

This disclaimer of warranties and limited warranty are governed

by the laws of the province of Ontario, Canada.

WARNING: Digital Security Controls Ltd. recommends that the

entire system be completely tested on a regular basis. However,

despite frequent testing, and due to, but not limited to, criminal

tampering or electrical disruption, it is possible for this product to

fail to perform as expected.

Out of Warranty Repairs

Digital Security Controls Ltd. will at its option repair or replace out-

of-warranty products which are returned to its factory according to

the following conditions. Anyone returning goods to Digital Secu-

rity Controls Ltd. must first obtain an authorization number. Digital

Security Controls Ltd. will not accept any shipment whatsoever for

which prior authorization has not been obtained.

Products which Digital Security Controls Ltd. determines to be re-

pairable will be repaired and returned.A set fee which Digital Secu-

rity Controls Ltd. has predetermined and which may be revised from

time to time, will be charged for each unit repaired.

Products which Digital Security Controls Ltd. determines not to

be repairable will be replaced by the nearest equivalent product

available at that time. The current market price of the replacement

product will be charged for each replacement unit.

LIMITED WARRANTY

Digital Security Controls Ltd. warrants the original purchaser that

for a period of twelve months from the date of purchase, the prod-

uct shall be free of defects in materials and workmanship under

normal use. During the warranty period, Digital Security Controls

Ltd. shall, at its option, repair or replace any defective product

upon return of the product to its factory, at no charge for labour

and materials.Any replacement and/or repaired parts are warranted

for the remainder of the original warranty or ninety (90) days,

whichever is longer.The original owner must promptly notify Digi-

tal Security Controls Ltd. in writing that there is defect in material

or workmanship, such written notice to be received in all events

prior to expiration of the warranty period.

International Warranty

The warranty for international customers is the same as for any

customer within Canada and the United States, with the excep-

tion that Digital Security Controls Ltd. shall not be responsible

for any customs fees, taxes, or VAT that may be due.

Warranty Procedure

To obtain service under this warranty, please return the item(s) in

question to the point of purchase. All authorized distributors and

dealers have a warranty program.Anyone returning goods to Digital

Security Controls Ltd. must first obtain an authorization number.

Digital Security Controls Ltd. will not accept any shipment what-

soever for which prior authorization has not been obtained.

Conditions to Void Warranty

This warranty applies only to defects in parts and workmanship

relating to normal use. It does not cover:

• damage incurred in shipping or handling;

• damage caused by disaster such as fire, flood, wind, earthquake

or lightning;

• damage due to causes beyond the control of Digital Security Con-

trols Ltd. such as excessive voltage, mechanical shock or water

damage;

• damage caused by unauthorized attachment, alterations, modi-

fications or foreign objects;

• damage caused by peripherals (unless such peripherals were sup-

plied by Digital Security Controls Ltd.);

• defects caused by failure to provide a suitable installation envi-

ronment for the products;

• damage caused by use of the products for purposes other than

those for which it was designed;

• damage from improper maintenance;

• damage arising out of any other abuse, mishandling or improper

application of the products.