Petsafe PPA00-10958 User manual

Plastic Pet Door
Installation Guide for Small, Medium, Large and Extra Large
Please read this entire guide before beginning.
Model Numbers: PPA00-10958, PPA00-10959, PPA00-10960, PPA00-10961

2 Customer Care Center 1-800-732-2677 www.petsafe.net 3
Important Safety Information
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that follow this symbol to avoid
possible injury or death.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE is used to address safe use practices not related to
personal injury.
• When children are present in the home, it is important to
consider the pet door during child proong activities, the pet
door may be misused by a child resulting in the child accessing
potential hazards that may be on the other side of the pet
door. Purchasers/Homeowners with swimming pools should
ensure that the pet door is monitored at all times and that
the swimming pool has adequate barriers to entry. If a new
hazard is created inside or outside of your home, which may
be accessed through the pet door, Radio Systems®Corporation
recommends that you properly guard access to the hazard or
remove the pet door. The closing panel or lock, if applicable,
is provided for aesthetic and energy efciency purposes and is
not intended as a security device. Radio Systems®Corporation
will not be liable for unintended use and the purchaser of this
product accepts full responsibility for oversight of the opening
it creates.
• Power Tools. Risk of severe injury; follow all safety instructions
for your power tools. Be sure to always wear your safety
goggles.
• The user, prior to installation, must become familiar with all
building codes that may affect the installation of the pet door
and determine, along with a licensed contractor, its suitability
in a given installation. This pet door is not a re door. It is
important for the owner and contractor to consider any risks
that may be present inside or outside of the pet door, and
any risks that may be created by subsequent changes to your
property and how they may relate to the existence and use,
including misuse of the pet door.
• Be sure to use heavy scissors for cutting the core covers.
Keep these instructions with important papers; be sure to
transfer these instructions to the new owner of the property.
Thank you for choosing the PetSafe®brand. You and your pet deserve a companionship that includes
memorable moments and a shared understanding together. Our products and training tools promote a
lifestyle of protection, teaching, and love—essentials that inuence memories for a lifetime. If you have
any questions about our products or training your pet, please visit our website at www.petsafe.net or
contact our Customer Care Center at 1-800-732-2677.
PRODUCT WARRANTY
To get the most protection out of your warranty, please register your product within 30 days at
www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full warranty
and should you ever need to call the Customer Care Center, we will be able to help you faster. Most
importantly, PetSafe®will never give or sell your valuable information to anyone. Complete warranty
information is available online at www.petsafe.net.
Snap-on Cove
r
Interior Frame
with Flap
Plastic Core
Covers
Template an
d
Installation Guid
e
Exterior Frame
Hex Nuts
- Small 4 pcs.
- Medium 6 pcs.
- Large 10 pcs.
-
X-Large 12 pcs.
Nylon Screws
- Small 4 pcs.
- Medium 6 pcs.
- Large 10 pcs.
-
X-Large 12 pcs.
Kit Includes
• Hammer
• Jigsaw
• Drill
• ½” (13 mm) Drill Bit
• Wire Cutters
• Slotted & Phillips
Screwdrivers
• Tape Measure
• Masking or Painter’s
Tape
• Pencil
• Level
• Scissors
• Safety Equipment
Optional
• Duct Tape
• Caulk
Tools Needed
NOTE: The PetSafe®Plastic Pet Door can be installed in most doors and walls.
Additional tools and materials, such as wood framing, may be required.
Want Professional Installation Help?
Invisible Fence®Brand installers (where available) will come to your home and install your new PetSafe®
Pet Door for an additional cost. Contact the Customer Care Center at 1-877-866-DOGS (3647) or visit
the website at www.invisiblefence.com for more information.
Key Denitions
• Outer Frame Size: Overall pet door dimensions
• Cut Out Size: Opening cut in homeowner’s door for proper t and pet door installation
• Replacement Flap Size: Overall ap size when removed from pet door. During extreme changes in
weather, vinyl aps can shrink during cold months and stretch in warmer months
• Flap Opening Size: Usable ap size for pet to enter and exit through pet door
• Interior Frame: Pet door frame on the inside of home
• Exterior Frame: Pet door frame on the outside of home

4 Customer Care Center 1-800-732-2677 www.petsafe.net 5
Installation Instructions
IMPORTANT
If painting the pet door, it is recommended to paint it prior to the pet door being installed.
For best results, use a primer for plastics before applying your paint.
Step
1
Step
2
Determine Pet Door Location
1A 1B
1A Measure and mark your pet’s shoulder height on
the door.
1B Determine location for the pet door. Draw a
vertical center line through the shoulder height line
using a level.
IMPORTANT
If homeowner’s door or other application is
not level, the pet door must be marked level to
swing properly.
Prepare Door
2A
2B
2C
2A Remove door from hinges.
2B Place on a raised level surface such as
saw horses.
Helpful Tip: Clamp or weigh down the door to
prevent it from moving.
Note: The Pet Door can be installed with the
door hanging based on your skill level.
2C Cut out the correct template size. Match the
marked lines on the door with the shoulder and
center lines on the template. Tape the template
in place and carefully trace template. Make sure
to trace underneath tape and connect the corners.
Now, remove the template and any excess tape
from the door.
IMPORTANT
When applying template there should be a minimum
of 3” between the bottom and sides of the door
and the outer edge of the template to maintain the
structural integrity of the door.
Step
3
Step
4
Cut Pet Door Opening
3B
3A
3A Drill ⅜” holes in inside corners of drawn template.
These will be the pilot holes for the saw blade.
Helpful Tip: Use both hands to hold drill steady and
straight at a 90° angle.
3B Beginning in one of the holes you just drilled, cut
along the drawn template lines. After cutting out
the opening, you may need to recut to square opening.
This is necessary for the pet door frame to t correctly.
Helpful Tip: Use a proper saw blade according to door
material (for example a wood blade for wood door and
metal blade for a metal door). When cutting use both
hands to hold the saw slow, steady and straight at
a 90° angle. This will prevent the blade from cutting
unevenly between interior and exterior areas of door.
IMPORTANT
Make sure there is nothing underneath the door where
you will be drilling the holes or cutting out opening.
Fit Core Covers
4A
4B
Optional
4C
4A Measure the thickness (T) of your door.
Note this measurement.
4B Cut the grooved side of the plastic core covers
to equal the thickness (T) of your door + ⅞”.
4C Place side of core covers with one rib (uncut edge)
facing inside and snap into tabs of interior frame
(frame with ap). Also, core covers may need to be
trimmed to meet at corners.
Optional: Use duct tape in the corners of core
covers to help secure in place and to improve
weather resistance. Cut off any excess tape.

6 Customer Care Center 1-800-732-2677 www.petsafe.net 7
Step
6
Train Your Pet
6A 6A Rehang your door and begin training your pet.
Tape the ap open to help your pet become familiar
with the opening.
Helpful Tip: Try treats to encourage your pet to
go through the pet door and become comfortable
using it.
Step
5
Install Pet Door
Before putting away the jigsaw, place the interior frame (frame with
the ap) inside the cut out and check the t. Then, place the exterior frame into the
underside of the door to check the t. If frames do not t inside the opening, you may
need to recut to square opening before proceeding with installation.
Helpful Tip: Tape the ap up to keep it out of the way during the installation.
Optional
5A
5B
5C
5D
5A Place interior frame (frame with ap) into cutout.
Next place exterior frame into cutout from underside
of door, aligning core covers into tabs of frame. Hold
frame together with one hand.
5B Drop nylon screws through holes in frame then
thread hex nut to bottom of each screw. While
continuing to hold frames, tighten screws until frames
come together.
Optional: Caulk around the exterior frame
(frame without the ap) and inside threshold
where core covers meet for weather
resistance.
5C Use a screwdriver to evenly tighten screws
throughout frame while keeping core covers in
position. It may be necessary to adjust screws
to make sure pet door t is correct.
5D Cut off excess screws length with wire cutters.
Hold wire cutters ush with frame for a clean,
level cut.
Helpful Tip: Any rough edges of nylon screws left by
wire cutters can be removed with a metal le.
IMPORTANT
Use a manual screwdriver to tighten the screws. Do
not overtighten. Overtightening can strip the thread
off the screws or bow the pet door frame.
Replacement Flaps
To Replace remove screws
from the interior frame of
pet door.
To Adjust slightly loosen
screws from interior frame
of pet door.
Replace & Adjust
During extreme changes in weather, vinyl aps can shrink during cold months and stretch in warmer
months. Easily replace or adjust to ensure a snug t during seasonal changes.
Remove bar and ap.
Slightly move metal bar
away from ap.
Replace new vinyl ap and
position horizontally and
vertically to t into door
frame. Replace existing bar
and tighten screws in place.
Adjust ap horizontally
and/or vertically to t
into door frame. Push bar
towards ap and tighten
screws in place.
13
2
Replacement Parts
Plastic Door Size Replacement Flap Part Number
Small PAC11-11037
Medium PAC11-11038
Large PAC11-11039
Extra Large PAC11-11040
Replacement aps can be purchased
by visiting www.petsafe.net or by
contacting our Customer Care Center
at 1-800-732-2677.

Radio Systems®Corporation
10427 Electric Avenue
Knoxville, TN 37932
1-800-732-2677
www.petsafe.net
400-1184/1
©2010 Radio Systems®Corporation
TERMS OF USE AND LIMITATIONS OF LIABILITY
1. Terms of Use- This product is offered to you conditioned upon your acceptance without
modications of the terms, conditions and notices contained herein. Use of this product
implies acceptance of all such terms, conditions and notices.
2. Proper Use- Includes reviewing the safety information in the Installation Guide.
3. Limitations of Liability- In no event shall Radio Systems®Corporation be liable for any
direct, indirect, punitive, incidental, special or consequential damages whatsoever arising
out of or connected with the use or misuse of this product. Buyer assumes all risks and
liabilities from the use of this product.
4. Modications of Terms and Conditions- Radio Systems®Corporation reserves the right
to change the terms, conditions and notices under which this product is offered.