Petsafe Spray Commander PDT17-14140 User manual

Operating Guide
Manuel d’utilisation
Gebruiksaanwijzing
Manual de funcionamiento
Guida all’uso
Gebrauchsanweisung
PDT17-14140
PDT19-14182
PDT22-14129
Spray Commander™
Basic Remote Spray Trainer
Système de dressage à jet
debase
Standaard spraytrainer met
afstandsbediening
Sistema de adriestramiento
básico con spray
Sistema di addestramento
base con spray
Standard Sprüh Ferntrainer
Please read this entire guide before beginning
Veuillez lire ce manuel en entier avant de commencer
Gelieve deze gids volledig door te lezen voordat u begint
Por favor, lea detenidamente este manual antes de empezar
Si prega di leggere attentamente la guida all’uso prima di utilizzare il collare
Bitte lesen Sie die gesamte Betriebsanleitung vor dem Trainingsbeginn

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IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury
hazards. Obey all safety messages that follow this symbol to avoid possible
injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result
in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation
which, if not avoided, could result in minor or moderateinjury.
CAUTION, used without the safety alert symbol, indicates a hazardous
situation which, if not avoided, could result in harm to your pet.
Not for use with aggressive dogs. Do not use this product if your dog
is aggressive, or if your dog is prone to aggressive behavior. Aggressive dogs
can cause severe injury and even death to their owner and others. If you are
unsure whether this product is appropriate for your dog, please consult your
veterinarian or certified trainer.
Risk of explosion if battery is replaced by an incorrect type. Do not
short circuit, mix old and new batteries, dispose of in fire, or expose to water.
When batteries are stored or disposed, they must be protected from shorting.
Dispose of spent batteries properly.
Safety during on-lead training. It is vitally important that you and your
dog remain safe while learning during on-lead training. Your dog should be
on a strong lead, long enough for him to attempt to chase an object, but short
enough for him not to reach a road or other unsafe area. You must also be
physically strong enough to restrain your dog when he tries to chase.
Do not expose the device to freezing temperatures (-32 °F or 0 °C) or to
conditions warmer than 113 °F or 45 °C. Do not leave the unit in direct sunlight.
Never leave the unit in a car where the device can heat up to high temperatures
(113 °F or 45 °C).
• Contains gas under pressure; may explode if heated.
• Wear protective gloves/ eye protection/ face protection.
• Do not breathe dust/ fume/ gas/ mist /vapours / spray. 
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia
Ltd. and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as
“We” or “Us”.

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Risk of skin damage. Please read and follow the instructions in this manual.
Proper fit of the collar is important. A collar worn for too long or made too tight
on the pet’s neck may cause skin damage. Ranging from redness to pressure
ulcers; this condition is commonly known as bed sores.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible reposition the collar on the dog’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in
thismanual.
• Never connect a lead to the electronic collar.
• When using a separate collar for a lead, don’t put pressure on the
electronic collar.
• Wash the dog’s neck area weekly with a damp cloth.
• Examine the neck area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin
hashealed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit
our website.
These steps will help keep your pet safe and comfortable. You may find after
some time that your pet is very tolerant of the collar. If so, you may relax some
of these precautions. It is important to continue daily checks of the neck area. If
redness or sores are found, discontinue use until the skin has fully healed.
The Remote Trainer must be used only on healthy dogs. We recommend
that you take your dog to a veterinarian before using the collar if he is not in
goodhealth.
The Remote Trainer is not a toy. Keep it away from the reach of children. Use it
only for its pet training purpose.
• In case of inadequate ventilation, wear respiratory protection.
• If exposed or concerned: Get medical advice/ attention.
• Protect from sunlight. Store in a well-ventilated place.
• Keep out of reach of children.
FIRST AID TREATMENT:
If inhaled, get medical attention if you feel unwell. After skin contact, rinse
affected area with soap and water. After eye contact, rinse/flush eyes gently
using water for 15-20 minutes.

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Thank you for choosing the PetSafe® brand. You and your pet deserve a companionship that includes
memorable moments and a shared understanding together. Our products and training tools enhance
the relationship between pets and their owners. If you have any questions about our products
or training your pet, please visit our website at www.petsafe.net or contact our
Customer Care Centre. For a listing of Customer Care Centre telephone numbers, visit
our website at www.petsafe.net.
To get the most protection out of your warranty, please register your product within 30 days at www.
petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full warranty and
should you ever need to call the Customer Care Centre, we will be able to help you faster. Most
importantly, your valuable information will never be given or sold to anyone. Complete warranty
information is available online at www.petsafe.net.
Table of Contents
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Other Items You May Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
How the System Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Key Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
OPERATING GUIDE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Prepare the Remote Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Prepare the Receiver Collar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Fit the Receiver Collar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
TRAINING GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
General Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Teaching your Pet the Tone (Button 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using Spray Stimulation (Buttons 1 and 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Terms of Use and Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Important Recycling Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

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Components
Spray Can
(2) 6-Volt
Batteries
Remote
Transmitter
Receiver Collar
Wrist Strap
Features
• For dogs over 3.6 kg
• Up to 85 metres range
• 2 levels of spray stimulation plus tone only
• Lightweight and easy to use
• Waterproof Receiver Collar and water-resistant Remote Transmitter
• Fits neck sizes up to 56 cm
Other Items You May Need
• Scissors
• Non-metallic collar and 3 metre lead for training
How the System Works
The PetSafe® Spray Commander™ Basic Remote Spray Trainer has been proven comfortable and
effective for pets of any size. This system assists you in managing your pet without a lead in a range
of up to 85 metres. There are 2 levels of Spray Stimulation and a Tone Button to reinforce training.
The handheld remote sends a signal activating the Receiver Collar to spray. Using the Spray
Commander™ Basic Remote Spray Trainer consistently and correctly, many misbehaviours that your
pet exhibits can be eliminated and any basic obedience commands can be taught.

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Key Definitions
Remote Transmitter: Transmits the radio signal to
the Receiver Collar. It is water-resistant.
Button 1: Delivers a tone.
Button 2: Delivers a short, one-half second
spraystimulation.
Button 3: Delivers a long, one second
spraystimulation.
Continuous Spray: Continuously press and release
either Button 2 or Button 3 to deliver a spray stimulation
longer than one second.
Tone: Use the Tone (Button 1) as a marker to reinforce
good behaviour. Again, timing is critical. Praise or treat
your dog immediately following the Tone. Press and
release Button 1 to deliver 2 short beeps. Continuously
press and release Button 1 for consecutive beeps.
Battery Cover: Encloses the battery.
Loop: Where the wrist strap attaches.
Receiver Collar: Delivers spray or Tone on a signal
from the Remote Transmitter. It is waterproof.
Refill Port: Where the spray is refilled.
Keeper: Holds the end of the nylon collar in place.
ON (l) / OFF (O) and Battery Cover: Encloses
the battery and is used to turn the Receiver Collar
ON (l) and OFF (O).
Spray Nozzle: Emits the spray to your dog’s snout.
Button 3
(long spray)
Battery
Cover
(on back)
Loop
Button 2
(short spray)
Button 1
(Tone)
Remote Transmitter
Receiver Collar
ON/OFF
and Battery Cover
Spray Nozzle Keeper
Refill Port

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OPERATING GUIDE
Prepare the Remote Transmitter
Inserting the Battery
1. Hold the Remote Transmitter face down. Gently push on the lower door, slide down and remove
the Battery Cover (1A).
2. Insert the 6-Volt Battery (1B).
3. Replace the Battery Cover by positioning the top edge and pushing up until it snaps
in place (1C).
STEP 1
1A 1B 1C

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Prepare the Receiver Collar
Threading the Nylon Collar onto the Receiver
1. Remove the Keeper from the nylon collar. Pass the nylon collar through the loops of the receiver.
Put the Keeper back on the nylon collar. The curved edge of the Keeper should face inward.
2. Feed the free end of the nylon collar into the slot of the buckle from the back to the front. Then,
thread the free end of the nylon collar through the outside slot from the front to the back. The free
end should now hang on the outside, then thread the Keeper.
Inserting and Removing the Battery
1. Insert a coin into the slot of the Battery Cover and turn it towards the open position (2A). Remove
the Battery Cover (2B).
2. Insert one 6-Volt Battery with the positive end towards the bottom of the Receiver Collar (2C).
Replace the Battery Cover by turning it to the OFF (O) position with a coin (2D).
STEP 2
2A
2C
2B
2D

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Turning the Receiver Collar ON and OFF
After installing the battery, use a coin to turn the Battery Cover to the ON (l) position. To extend the
life of the battery, turn the Receiver Collar OFF (O) when not in use.
Note: To verify the batteries are installed properly and the Remote Trainer is working, press Button 1
on the Remote Transmitter. You should hear the Tone from the Receiver Collar. If you do not hear the
Tone, you may have installed the batteries backwards. Check the batteries in the Remote Transmitter
and Receiver Collar to ensure they are oriented properly. If the Tone is still not audible, contact the
Customer Care Centre.
STEP 3
Fit the Receiver Collar
To assure a proper fit, please follow these steps:
1. Make sure that the Receiver Collar is turned OFF (O).
2. Start with your dog standing comfortably (3A).
3. Place the Receiver Collar on your dog’s neck close to the ears.
Centre the Receiver Collar underneath your dog’s neck. Make
sure the PetSafe® logo in the front of the receiver is upright (3B).
Note: For long-haired dogs, it may be necessary to trim the neck
hairs along the path of the spray. It is important that
the spray reaches the dog’s snout to be effective.
Do not shave the pet’s neck as this
may increase the risk of skin irritation.
4. The Receiver Collar should fit snugly, yet loose
enough to allow one finger to fit under the nylon
collar (3C). Allow your dog to wear the Receiver Collar for several
minutes, then recheck the fit. Check the fit again as your dog
becomes more comfortable with the Receiver Collar.
5. Trim the nylon collar as follows:
a. Mark the desired length of the nylon collar with a pen. Allow for
growth if your dog is young or grows a thick winter coat.
b. Remove the Receiver Collar from your dog and cut off excess.
The Receiver Collar should not be worn for more than 12 hours out of every 24-
hour period. Leaving the Receiver Collar on too long could lead to skin irritation.
Please refer to page 3 for additional information.
3A
O
P
E
N
O
F
F
O
N
O
F
F
3B
3C

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Ensuring a Proper Spray Pattern
For the Remote Trainer to perform properly, the Spray Nozzle must
be positioned correctly and there must be a clear path from the
Spray Nozzle to your dog’s snout. Follow these steps:
1. Make sure the PetSafe® logo on the front of the receiver is upright
and the Spray Nozzle is angled out and pointing up towards the
dog’s snout.
2. For long-haired dogs, it may be necessary to trim the neck hairs
along the path of the spray. It is important that the spray reaches
the dog’s snout to be effective.
For optimal performance, the Receiver Collar should be refilled before each use.
Do not shave the pet’s neck as this may increase the risk of skin irritation.
Filling and Refilling the Spray
Follow these steps to fill the Receiver Collar with spray:
1. Remove the Receiver Collar from your dog and turn it OFF (O).
2. Ensure the Refill Port is clean.
Note: If any dirt or debris enters the Refill Port when refilling, it
could cause the receiver to become clogged and malfunction.
Wipe it clean with a damp cloth and dry thoroughly.
3. Hold the Spray Can upright and firmly press the nozzle down into
the Refill Port. Hold for 15 seconds and remove.
Note: If spray leaks out, you may need to press harder to
complete the seal.
4. Turn the Receiver Collar ON (l).
For optimal performance, the Receiver Collar should be refilled before each use.
Note: Never fill the Receiver Collar while your dog is wearing it. Doing so may damage the fill
upvalve.
Do not puncture or incinerate the Receiver Collar or the spray can. Do not expose
to extreme heat or store at temperatures above 113°F.
Refill spray cans are available. Contact the Customer Care Centre or visit our web site at
www.petsafe.net to locate a retailer near you.
seconds

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TRAINING GUIDE
General Tips
• Eliminate one misbehaviour or teach one obedience command at a time. If you move too fast
with training, your pet may become confused.
• Be consistent. Give your pet a spray stimulation with each misbehaviour.
• Do not over-correct your pet. Use as few sprays as possible to train your pet.
• Unless you can supervise him, it is recommended that you restrict your pet from situations in
which he has a history of misbehaving. However, setting up a situation as a training session can
dramatically improve your chances of success.
• To ensure that your dog does not make the connection between you and the Remote Trainer,
do not let him see you prepare it, neither for the first try, nor for subsequent use. Keep your dog
away while you prepare the Remote Trainer as well as when you fill it or change thebattery.
• Make sure the Remote Trainer is always ready to function, should your dog display undesirable
behaviour. Check the Receiver Collar daily to ensure it contains enough spray.
• Put the Receiver Collar around your dogs’ neck at least 20 minutes before the training session
begins so that your dog doesn’t always associate wearing the Receiver Collar with the exercises.
• Never fasten a lead to the Receiver Collar. Always use a separate, non-metallic collar to attach
a lead.
Never use the Remote Trainer to correct or eliminate any form of aggressive
behaviour. If you are unsure if your dog is aggressive, please consult your
veterinarian or certified trainer.
Teaching your Pet the Tone (Button 1)
Note: Other pets in hearing range will be affected by the Tone. Therefore, training sessions should
be conducted out of hearing range of other pets.
Before using the Remote Trainer to train your pet, spend 10 to 15 minutes per day for 2 or 3 days
helping him create the association of the Tone with reward and praise. To accomplish this:
• Press Button 1 (Tone).
• Release Button 1 (Tone) and immediately reward your pet with verbal praise, petting, or a small
food reward. Spend 3 to 5 seconds on the reward.
• Wait a few minutes and repeat by pressing Button 1 (Tone) and then following with praise. Vary
the reward to prevent your pet from anticipating a specific type. This stage of training is complete
when your pet obviously anticipates a reward when he hears the Tone.
If your pet reacts to the Tone by hiding or acting fearful, redirect his attention to a simple and
appropriate behaviour, such as the “sit” command.

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Using Spray Stimulation (Buttons 1 and 2)
You control the timing and duration of the spray being delivered to your pet. Button 2 delivers a
short, one-half second spray stimulation. Button 3 delivers a longer, one second spray stimulation.
Press and release the buttons to deliver continuous spray stimulation longer than one second as
needed during training. It is important to press a spray button only when your dog is exhibiting
unwanted behaviour or not obeying learned commands. Release the spray button as soon as your
dog has stopped the unwanted behaviour or is obeying a command. Immediately praise your dog.
Note: For any of these training methods to be effective, they must be used consistently along with
the command you are trying to teach your pet.
Please visit our website at www.petsafe.net to download a detailed Training Guide for this system
that teaches basic obedience commands and how to eliminate unwanted behaviour.
Learn how to use the Remote Trainer to teach your dog the following basic commands:
• Sit
• Come
• Stay
And eliminate the following unwanted behaviour:
• Jumping up
• Digging
• Chasing
• Excessive barking

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Frequently Asked Questions
How old does my pet have
to be before using the
RemoteTrainer?
Your pet should be at least 6 months old and able to
recognize basic obedience commands such as “Sit”
or“Stay”.
Once my pet is trained and has
been obeying my commands,
will he have to continue to wear
the Receiver Collar?
Probably not, however, you may need to reinforce
training with the Receiver Collar from time to time.
Is the Receiver Collar
waterproof?
Yes. When replacing the battery, be sure to keep the area
free of dirt and debris.
Can I use the Remote Trainer on
aggressive dogs or stop my dog
from being aggressive?
We do not recommend any of our products to be used
on aggressive dogs. If you are unsure if your dog
is aggressive, please consult your veterinarian or a
certifiedtrainer.
Will I get exactly 85 metres of
range with the Remote Trainer? The range of the Remote Trainer will vary according to terrain, weather, vegetation, as well as transmission from
other radio devices.
Does the spray need to hit my
dog’s nose? No. The spray is very fine and simply creates a mist in the
region of the snout.
Troubleshooting
My pet does not respond when
I press Buttons 1, 2, or 3 on the
Remote Transmitter.
If your range has reduced from the first time you used the
Remote Trainer, the battery(s) may be low in either the
Remote Transmitter or Receiver Collar.
The Receiver Collar will not
turnON (l). Check and replace the Receiver Collar battery.
The Receiver Collar is
not responding to the
RemoteTransmitter.
Contact the Customer Care Centre.

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Terms of Use and Limitation of Liability
1. Terms of Use
Use of this Product is subject to your acceptance without modification of the terms, conditions
and notices contained herein. Use of this Product implies acceptance of all such terms, conditions
and notices. If you do not wish to accept these terms, conditions and notices, please return the
Product, unused, in its original packaging and at your own cost and risk to the relevant customer
care centre together with proof of purchase for a full refund.
2. Proper Use
This Product is designed for use with pets where training is desired. The specific temperament
or size/weight of your pet may not be suitable for this Product. Radio Systems Corporation
recommends that this Product is not used if your pet is aggressive and accepts no liability for
determining suitability in individual cases. If you are unsure whether this Product is appropriate
for your pet, please consult your veterinarian or certified trainer prior to use. Proper use
includes, without limitation, reviewing the entire Operating Guide and any specific important
safetystatements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not intended to harm,
injure or provoke. Using this Product in a way that is not intended could result in violation of
Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be liable for
(i) any indirect, punitive, incidental, special or consequential damage and/or (ii) any loss or
damages whatsoever arising out of or connected with the misuse of this Product. The Purchaser
assumes all risks and liability from the use of this Product to the fullest extent permissible by law.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices
governing this Product from time to time. If such changes have been notified to you prior to your
use of this Product, they shall be binding on you as if incorporated herein.
Battery Disposal
Separate collection of spent batteries is required in many regions; check the regulations in your
area before discarding spent batteries. At the end of the product life, please contact our Customer
Care Centre to receive instructions on proper disposal of the unit. Please do not dispose of the unit
in household or municipal waste. For a listing of Customer Care Centre telephone numbers in your
area, visit our website at www.petsafe.net.

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Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This
equipment must be recycled. If you no longer require this equipment, do not place it in the normal
municipal waste system. Please return it to where it was purchased in order that it can be placed
in our recycling system. If this is not possible, please contact the Customer Care Centre for further
information. For a listing of Customer Care Centre telephone numbers, visit our website at
www.petsafe.net.
Compliance
This equipment complies with the EMC and Low Voltage Directives. Unauthorised changes or
modifications to the equipment that are not approved by Radio Systems Corporation may violate
EU regulations, could void the user’s authority to operate the equipment, and will void the warranty.
Hereby, Radio Systems Corporation, declares that this PDT17-14140 / PDT19-14182 / PDT22-
14129 PetSafe
®
Spray Commander
™
Basic Remote Spray Trainer is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformity
can be found at: http://www.petsafe.net/customercare/eu_docs.php.
IC
This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
Modifications or changes could void the user’s authority to operate this equipment.
ACMA
This device complies with the applicable EMC requirements specified by the ACMA (Australian
Communications and Media Authority).

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Warranty
Three Year Non-Transferable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty
applicable to this Product and its terms can be found at www.petsafe.net and/ or are available by
contacting your local Customer Care Centre.
Europe – Radio Systems PetSafe Europe Ltd. 2nd Floor, Elgee Building, Market Square, Dundalk,
Co. Louth, A91 YR9X Ireland
Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties
Against Defects, effective January 1, 2012, warranty details of this Product are as follows:
Three Year Non-Transferable Limited Warranty
What is covered: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio Systems”)
warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that its
product, when subject to normal and proper residential use, will be free from defects in material or
workmanship for a period of three (3) years from the purchase date. An “original retail consumer
purchaser” is a person or entity who originally purchases the Product, or a gift recipient of a new
product that is unopened and in its original packaging. When serviced by Radio Systems Customer
Service, Radio Systems covers labour and parts for the first three years of ownership; after the first
three years, a service or upgrade charge will apply relative to replacement of the product with new
or refurbished items at Radio Systems’ sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail
consumer purchaser resells the Radio Systems product or transfers the property on which the Radio
Systems product is installed. This Limited Warranty excludes accidental damage due to dog chews;
lightning damage; or neglect, alteration, and misuse. Consumers who purchase products outside
of Australia, New Zealand, or from an unauthorised dealer will need to return the Product to the
original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of
mind, or for any other reason outside of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to Radio
Systems Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 7266, Gold Coast Mail Centre QLD 9726, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems
will not repair or replace faulty components. Radio Systems requests the Consumer to contact the

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Radio Systems Customer Care Centre to obtain a Warranty Return number, prior to sending the
Product. Failure to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems
will organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag
will be included with the replacement Product for the return of the faulty Product. The Product must
be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after
30 days from the date of original purchase, the consumer will be required to return the Product to
Radio Systems at the consumer’s own expense. Radio Systems will test and replace the faulty unit
or its components and return to the consumer free of charge, provided the Product is within its said
warranty period. This warranty is in addition to other rights and remedies available to you under
the law. Radio Systems goods come with guarantees that cannot be excluded under the Australia
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to
a major failure.
Should you have any queries or require any further information, please contact our Customer Care
Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).

PDT17-14140
PDT19-14182
PDT22-14129
PetSafe® products are designed to enhance the relationship between you and your pet. To learn more
about our extensive product range which includes Containment Systems, Training Systems, Bark Control,
Pet Doors, Health & Wellness, WasteManagement and Play & Challenge products, please visit
www.petsafe.net.
Les produits PetSafe® sont conçus pour améliorer la relation entre vous et votre animal de compagnie.
Pour en savoir plus sur notre vaste gamme de produits, comprenant des systèmes de confinement,
de dressage, de contrôle de l’aboiement, des chatières, des produits consacrés à la santé et au bien-être
ainsi qu’au jeu et aux défis, rendez-vous sur notre site www.petsafe.net.
Los productos PetSafe
®
están diseñados para mejorar la relación entre usted y su mascota. Para saber más
acerca de nuestra amplia gama de productos, que incluyen limitadores de zona, sistemas de adiestramiento,
control de ladridos, puertas para mascotas, salud y bienestar y productos de juego y reto, visite
www.petsafe.net.
PetSafe®-producten zijn ontworpen om de relatie tussen u en uw huisdier te verbeteren. Bezoek onze
website op www.petsafe.net voor meer informatie over onze uitgebreide productreeks die onder meer
africhtsystemen, trainingssystemen, blafbeersing, kattenluiken, gezondheid en welzijn, en producten voor spel
en uitdaging omvat.
I prodotti PetSafe® sono progettati per migliorare la qualità della relazione tra voi e il vostro cane.
Per ulteriori informazioni sulla nostra estesa gamma di prodotti comprendente sistemi antifuga, soluzioni
per l’addestramento, controllo dell’abbaio, porte per animali domestici, i prodotti della linea Salute e
benessere e Gioco e prova, visitare: www.petsafe.net.
PetSafe® Produkte sind darauf ausgelegt, die Beziehung zwischen Ihnen und Ihrem Haustier zu verbessern.
Um mehr über unsere breite Produktpalette zu erfahren, die Rückhaltesysteme, Trainingssysteme,
Bellkontrolle, Haustiertüren, Gesundheit & Wellness und Sport und Spiel umfasst, besuchen Sie uns bitte auf
www.petsafe.net.
Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932
[phone]
Radio Systems PetSafe Europe Ltd.
2nd Floor, Elgee Building, Market Square
Dundalk, Co. Louth, A91 YR9X Ireland
[phone]
©2017 Radio Systems Corporation
J400-1689-19/4
www.petsafe.net