Petsafe Stay + Play Wireless Fence User manual

stay + play
wireless
fence™
receiver
collar
operating guide
Model Number
PIF00-12918
PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING

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Important Safety Information
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you
to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury
or death.
WARNING indicates a hazardous situation
which, if not avoided, could result in death or
serious injury.
CAUTION, used without the safety alert
symbol, indicates a hazardous situation which,
if not avoided, could result in harm to your pet.
NOTICE is used to address safe use practices
not related to personal injury.

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• Not for use with aggressive dogs. Do not
use this product if your dog is prone to
aggressive behavior. Aggressive dogs can
cause severe injury or death to their owners
and others. If you are not sure that this
product is right for your dog, please talk to
your veterinarian or a certified trainer.

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• This PetSafe®Stay + Play Wireless Fence™is
NOT a solid barrier. The system is designed
to act as a deterrent to remind pets by
Static Correction to remain in the boundary
established. It is important that you reinforce
training with your pet on a regular basis.
Since the tolerance level to Static Correction
varies from pet to pet, Radio Systems®
Corporation CANNOT guarantee that the
system will, in all cases, keep a pet within
the established boundary. Not all pets can
be trained to avoid crossing the boundary!
Therefore, if you have reason to believe that
your pet may pose a danger to others or
harm himself if he is not kept from crossing
the boundaries, you should NOT rely solely
upon the PetSafe®Stay + Play Wireless
Fence™to confine your pet. Radio Systems®
Corporation shall NOT be liable for any
property damage, economic loss or any
consequential damages, sustained as a
result of any animal crossing the boundary.

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• Proper fit of the collar is important. A collar
worn for too long or made too tight on the
pet’s neck may cause skin damage. Ranging
from redness to pressure ulcers; this
condition is commonly known as bed sores.
- Avoid leaving the collar on the dog for
more than 12 hours per day.
- When possible reposition the collar on
the pet’s neck every 1 to 2 hours.
- Check the fit to prevent excessive
pressure; follow the instructions in
this manual.
- Never connect a lead to the electronic
collar; it will cause excessive pressure
on the contacts.
- When using a separate collar for a lead,
don’t put pressure on the
electronic collar.
- Wash the dog’s neck area and the
contacts of the collar weekly with a
damp cloth.

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- Examine the contact area daily for signs
of a rash or a sore.
- If a rash or sore is found, discontinue use
of the collar until the skin
has healed.
- If the condition persists beyond 48 hours,
see your veterinarian.
- For additional information on bed sores
and pressure necrosis, please
visit our website.
These steps will help keep your pet safe and
comfortable. Millions of pets are comfortable
while they wear stainless steel contacts. Some
pets are sensitive to contact pressure. You
may find after some time that your pet is very
tolerant of the collar. If so, you may relax some
of these precautions. It is important to continue
daily checks of the contact area. If redness or
sores are found, discontinue use until the skin
has fully healed.

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• You may need to trim the hair in the area of
the Contact Points. Never shave the dog’s
neck; this may lead to a rash or infection.
• Always remove your dog’s Receiver Collar
before performing any Transmitter testing.
• The Receiver Collar should not be on your
dog when the system is tested. Your pet may
receive an unintended correction.
• If you use a collar and leash for training, be
sure the extra collar does not put pressure
on the contact points.
• Never remove power from the system when
the collar is on the pet. This may activate the
Receiver Collar.

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• To prevent an unintended correction, after
the Boundary Flags have been placed,
be sure to set the static correction on the
Receiver Collar back to level 1 tone only.
• Do not charge your Receiver Collar every
night. Charging too often can reduce battery
life. Charge your Receiver Collar when the
Receiver Indicator Light blinks yellow; or
when the light blinks red.

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Thank you for choosing PetSafe®brand. You and your pet
deserve a companionship that includes memorable moments
and a shared understanding together. Our products and
training tools promote a lifestyle of protection, teaching, and
love — essentials that influence memories for a lifetime. If
you have any questions about our products or training your
pet, please visit our website at www.petsafe.net or contact
our Customer Care Center at 1-800-732-2677.
To get the most protection out of your warranty, please
register your product within 30 days at www.petsafe.net.
By registering and keeping your receipt, you will enjoy the
product’s full warranty and should you ever need to call
the Customer Care Center, we will be able to help you
faster. Most importantly, PetSafe®will never give or sell
your valuable information to anyone. Complete warranty
information is available online at www.petsafe.net.

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How the System Works
The PetSafe®Stay + Play Wireless Fence™has been proven safe,
comfortable, and effective for pets over 5 pounds. The system works
by transmitting a radio signal up to 105 feet in all directions. You
temporarily define the Pet Area with Boundary Flags for a visual aid
in training your pet. Your pet wears a Receiver Collar with Contact
Points that touch his neck, and, once trained, is allowed to roam
freely in the Pet Area. When your pet reaches the Boundary Zone, the
Receiver Collar gives a warning tone before delivering a safe Static
Correction through the Contact Points to get his attention until he
returns to the Pet Area.
Key Definitions
Receiver Collar: Receives the radio signal from the
Transmitter.
Mode Button: Turns Receiver on/off and adjusts the level of
Static Correction your pet receives outside the Pet Area.

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Receiver Indicator Light:
Indicates the level of correction at
which the Receiver Collar is set.
This light also to indicate battery
status.
Contact Points: Deliver the safe
Static Correction when your pet
moves into the Boundary Zone.
Receiver Charger: Charges the
batteries inside the Receiver Collar
Receiver Charge Jack:
Connection point for charging
Receiver battery.
Receiver Collar
Receiver
Indicator
Light
Contact
Point
Mode
Button
Receiver
Charge
Jack

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Charge the Receiver Collar
The Receiver Collar Charger
is designed to plug into a
standard AC wall outlet. The
Receiver Collar light will glow
red when the Receiver Charger
is properly seated into the
Receiver Charge Jack. The light
will turn green when charging
is complete. A built in safety
circuit prevents the Receiver
Collar from overcharging.
1A
The Receiver Collar will achieve a full charge in 2-3 hours.
Each charge can last up to 3 weeks depending upon
frequency of use.
Step
1
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• Do not charge your Receiver Collar every night. Frequent
charging can have a negative effect on the battery. We
recommend that the Receiver Collar be used until the
Receiver Indicator Light blinks yellow or red.
To charge the Receiver Collar, lift and slide the Receiver
Collar strap away from the front of the unit (1A). Lift the
rubber plug to allow access to the Receiver Charge Jack.
The rubber plug needs to remain attached to the Receiver
Collar. Plug the Receiver Charger into the Receiver Charge
Jack on the Receiver Collar. The Receiver Charge Jack and
Receiver Charger are keyed to fit one way. Do not force it in
backwards.

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Prepare the Receiver Collar
Your Receiver Collar comes with
Short Contact Points. Use the
Long Contact Points for pets with
long or thick hair. Tighten the
Contact Points using the Contact
Point Wrench (2A). Check
tightness weekly.
Turning the
Receiver Collar ON
Press and hold the Mode Button
continuously for 5 seconds (2B).
The Green or Yellow or Red
Receiver Indicator Light will turn
ON for 5 seconds (2C) to indicate
battery status, followed by the
Red Receiver Indicator Light
flashing the Static Correction
Level Settings.
2A
2B
Mode
Button
Step
2

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Turning the
Receiver Collar OFF
Press and hold the Mode Button
continuously for 5 seconds. The
Red Receiver Indicator Light
will be ON during this time. The
Red Receiver Indicator Light will
then turn OFF and all Receiver
Indicator Lights will stay OFF
indicating that the
unit is turned OFF.
2C
To extend the time between charging the Receiver Collar,
consider turning OFF the Receiver Collar when it is not in use.

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Receiver Collar Status Indicators
The Receiver Collar Status Indicator Light along with the Receiver Collar
Alarm Tone are used to determine the battery status, and the correction
type. Refer to the Receiver Collar Status Indicator Table below to
understand the status lights and tones for the Receiver Collar.
During normal operation, the Receiver Collar Indicator Light will flash
every 4-5 seconds to indicate the battery status as shown in the table
below.
Receiver Collar Status Indicator Table
Status Light Alarm Tone Condition
While Plugged into Receiver Charger
Solid red No tone Charge in progress
Solid green No tone Charge complete
No light Charge failure, contact
Customer Care Center

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After Removing from Receiver Charger
Continuous
green or yellow
or red
(5 seconds duration)
No tone
Battery Charge Indication.
Occurs immediately after
unplugging the charger
from the Receiver Collar
Operating Battery Status
Slow blinking
green
(every 4-5 seconds)
No tone Collar battery charge
100%-60%
Slow blinking
yellow
(every 4-5 seconds)
No tone Collar battery charge
60%-20%
Slow blinking red
(every 4-5 seconds) No tone
Collar battery charge
20% or less, charge
immediately

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Receiver Activation Status
Fast pulsating
green
(3 flashes per second)
Warning tone Warning tone
Fast pulsating red
(3 flashes per second)
Tone for
duration of
Static Correction
Static Correction
being delivered
up to 15 seconds
Continuous green
(10 seconds) No tone
Over Correction
Protection;
collar locked for
10 seconds

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To Set the Static Correction Level
Read all steps before attempting to set the Static Correction Level.
1. Press the Mode Button and release (2B) when the Receiver
Indicator Light illuminates Red (2C).
2. The Receiver Indicator Light will emit a series of Red flashes
representing the Static Correction Level.
3. Increase the Static Correction Level by pressing and releasing the
Mode Button within 5 seconds of the previous series of flashes.
The Static Correction levels increase in strength from 1 to 6. Pushing
the Correction Level Button while the Receiver Collar is on level
6 will cause the Receiver Collar to revert to level 1. Refer to the
Function and Response Table to choose the Static Correction level
that best fits your pet.

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Function and Response Table
Indicator
Light
Response
Static
Correction
Level
Receiver
Collar
Function
Temperament
of Pet
1 Red Flash 1 No Static
Correction,
Tone Only
Initial Training
Mode
2 Red Flashes 2 Low Static
Correction
Timid
3 Red Flashes 3 Medium-
Low Static
Correction
Timid or Average
4 Red Flashes 4 Medium Static
Correction
Average Energy
5 Red Flashes 5 Medium-
High Static
Correction
Average or High
Energy