Petsafe Drinkwell PAGODA-TP-AU-17 User manual

Please read this entire guide before beginning
Veuillez lire ce manuel en entier avant de commencer
Gelieve deze gids volledig door te lezen voordat u begint
Por favor, lea detenidamente este manual antes de empezar
Leggere attentamente la guida all’uso prima di utilizzare
Bitte lesen Sie die ganze Gebrauchsanleitung aufmerksam durch, ehe Sie beginnen
Operating Guide
Manuel d’utilisation
Gebruiksaanwijzing
Manual de funcionamiento
Guida all’uso
Gebrauchsanweisung
PAGODA-TP-AU-17 PAGODA-BL-EU-19
PAGODA-TP-CA-17 PAGODA-BL-AU-17
PAGODA-RD-AU-17 PAGODA-BL-CA-17
PAGODA-RD-CA-17
Ceramic Pagoda Pet Fountain - 2 Litres
Fontaine pour animaux de compagnie en céramique Pagoda - 2 litres
Pagoda keramieken drinkfontein - 2 liter
Fuente para mascotas Pagoda de
cerámica - 2 litros
Fontana per animali domestici
in ceramica Pagoda - 2 litri
Keramik-Trinkbrunnen
Pagoda - 2 Liter

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IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION, used without the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in harm to
your pet.
NOTICE is used to address safe use practices not related to
personal injury.
When using electrical appliances, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and/or
injury to persons, including the following:
• To reduce the risk of injury, close supervision is necessary
when an appliance is used by or near children.
• To protect against electric shock, do not place electrical power
cord or plug in water or other liquids.
• Only use attachments recommended or sold by
themanufacturer.
• Do not use outdoors. FOR INDOOR HOUSEHOLD
USEONLY.
• Do not unplug by pulling on electrical power cord. To unplug,
grasp the plug, not the electrical power cord.
• Do not operate any appliance if it has a damaged electrical
power cord or plug, or if it is malfunctioning or has been
damaged. Call Customer Care Centre immediately for
further instructions.
• For a portable appliance - To reduce the risk of electrical
shock, do not place or store an appliance where it can fall or
be pulled into a tub or sink.
• Always unplug any appliance when not in use, before putting
on or taking off parts and before cleaning.
• Do not use an appliance for anything other than its intended use.
• If the plug of this device gets wet, turn off the electricity to that
wall outlet. Do not attempt to unplug.
• Examine this appliance after installation. Do not plug in if there
is water on the electrical power cord or plug.
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd.,
Radio Systems Australia Pty Ltd. and any other affiliate or Brand of Radio Systems
Corporation may be referred to collectively as “We” or “Us”.

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• Do not allow pets to chew on or swallow any parts. If you are
concerned about the electrical power cord, purchase a cord
conduit (a hard plastic protector) at any hardware store to protect
the electrical power cord.
• The plastic Pet Fountain parts are BPA-FREE. However, some
animals have been known to be sensitive to plastic food and
water containers. If your animal shows signs of an allergic
reaction to the plastic, please discontinue use until you have
consulted with your veterinarian.
• The Pet Fountain is intended to run continuously (always plugged
into electricity), as long as the water level is maintained and
the Pet Fountain is cleaned regularly. Be sure to check the Pet
Fountain regularly to help prevent damage to the Pump, as the
water may get consumed or evaporate causing the Pump to run
dry. Never plug in the Pet Fountain without water filled to the
appropriatelevel.
• Do not attempt repairs on the Pump motor yourself.
• To avoid the possibility of the plug or wall outlet getting wet, the
wall outlet should always be above the level of the Pet Fountain.
• If an extension cord is necessary, an extension cord with a proper
rating should be used.
• The electrical use of this appliance is 2.5 watts.
• The use of attachments not recommended or sold by the
manufacturer may cause an unsafe condition. Do not modify
theappliance.
• Do not install or store appliance where it will be exposed to
weather or temperatures below 4.5°C.
• Read and observe all important notices listed on the appliance
and in the packaging.
• Never wash the filters with soapy water, as the soap residue will
seep into the filters and cannot be removed. Only rinse the filters
with water.
• Use only PetSafe® brand authorised replacement filters. If
unauthorised filters are used it may void the warranty.
SAVE THESE INSTRUCTIONS

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Thank you for choosing the PetSafe®Brand. You and your pet deserve a companion-
ship that includes memorable moments and a shared understanding together. Our
products and training tools enhance the relationship between pets and their owners. If
you have any questions about our products or training your pet, please
visit our website at www.petsafe.net or contact our Customer Care
Centre. For a listing of Customer Care Centre telephone numbers, visit
our website atwww.petsafe.net.
To get the most protection out of your warranty, please register your product within 30
days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the
product’s full warranty and should you ever need to call the Customer Care Centre,
we will be able to help you faster. Most importantly, your valuable information will
never be given or sold to anyone. Complete warranty information is available on-
line atwww.petsafe.net.
Table of Contents
Components ............................................................5
Features................................................................5
Key Definitions ..........................................................6
Operating Instructions ....................................................7
Pet Fountain Disassembly and Cleaning......................................9
Pump Maintenance .....................................................11
Pet Fountain Reassembly .................................................12
The Pet Fountain and Your Environment .....................................14
General Tips ...........................................................14
Troubleshooting ........................................................14
Warranty..............................................................15
Compliance ...........................................................17
Important Recycling Advice...............................................17
Terms of Use and Limitation of Liability......................................18

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Components
Features
Bowl
Foam
Filter
In-Line Plug and Electrical
Power Cord
Pump
Rubber
Grommet
Filter
Housing - Lid
Filter
Housing - Base
Operating
Guide
Rubber Cap
Charcoal Filter
Tower
2 L Water Capacity
Low-Voltage (12V) System
Replaceable Charcoal Filter removes
bad tastes and odours
Submersible
Pump for
quiet operation
Dishwasher Safe
(excluding Pump)
Elevated drinking dish for
senior or arthritic pets
Ceramic design is easy
to clean and hygienic
Replaceable Foam
Filter keeps pump
and water cleaner by
catching hair, debris
and pet food
Free-Falling Stream
of Water entices pets
to drink more
Pet fountain colors shown in operating guide may vary.

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Key Definitions
Bowl: The Bowl is the foundation of the Pet Fountain. The base of the Bowl features a
notch to hide the electrical power cord from view.
Tower: Water is pumped up through the Tower to cycle through the Charcoal Filter
and out the spouts to create a waterfall into the Bowl. The Rubber Grommet in the top
of the Tower forms a seal between the Filter Housing and the Tower.
Filter Housing: The Filter Housing consists of a Lid and Base and holds the
Charcoal Filter.
Charcoal Filter: The Charcoal Filter is made with granulated carbon derived from
coconut shells. The Charcoal Filter absorbs bad tastes and odours as the water passes
through and helps keep the water tasting fresh and more appealing to pets.
Foam Filter: The Foam Filter collects hair, debris and pet food before they reach the
Pump. It is important to use the Foam Filter as it helps maintain proper Pump function.
Pump: The small submersible aquarium Pump can be dismantled for cleaning. THE
PUMP IS NOT DISHWASHER SAFE! Remove Pump from Pet Fountain before cleaning
(See “Pump Maintenance” section for more detailed information). The Pump also
features an In-Line Plug for easy attachment and removal.
Rubber Cap: This rubber seal secures the electrical power cord to the inside the
Bowl and prevents leaking.

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Operating Instructions
Important: DO NOT RUN DRY - FOR INDOOR USE ONLY. Monitor your Pet Foun-
tain periodically for the first 12 hours to make sure it is running properly.
Note: Rinse all fountain parts with warm water
before operating the Pet Fountain. This will remove
any dust or residue that remain in the system from the
manufacturing process.
1. Carefully remove all the Pet Fountain
components from the packaging and set aside
prior toassembly.
2. As with any electrical device, check the electrical
power cord for any tears or damage before use.
3. Place the Foam Filter around the Pump by inserting
the Pump into the Foam Filter from the top, make
sure the electrical power cord rests on top of the
Foam Filter (Fig.1).
4. Take the Bowl and place the Pump inside the
square indention. With the Bowl positioned so
the raised post is at the top right corner of the
square, make sure the Pump is positioned so that
the Pump Outflow, the circular opening on the
top of the Pump, is positioned in the bottom left
corner of the square (Fig. 2).
5. Press down on the Pump to engage the suction
cups. Once the Pump is securely in place, feed
the In-Line Plug of the electrical power cord over
and through the raised post and out the notch in
the base of the Bowl (Fig. 3).
6. Remove the extra slack from the electrical power
cord and insert the Rubber Cap into the raised
post. Make sure the cord channel on the Rubber
Cap is aligned with the electrical power cord,
then insert your finger into the Rubber Cap and
push all the way down (Fig. 4).
7. Fold the top of the Rubber Cap over the raised
post to seal off the Bowl (Fig. 5).
Electrical
power
cord
rests on
top
Fig. 1
Pump
Outflow
Fig. 2
Fig. 3
Fig. 4
Cord channel
Fig. 5

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Important: Rinse the Charcoal Filter thoroughly under cool water before placing into
the Filter Housing. This will remove any loose charcoal dust, which is harmless. A small
amount of charcoal dust may be released for the life of the Charcoal Filter. This is
normal and is not harmful to your pet.
8. Once the Charcoal Filter is rinsed off, place
inside the Base of the Filter Housing with
the larger side facing down (Fig. 6). The
Charcoal Filter will only fit inside the Filter
Housing Base one way. If it does not fit, flip
it over.
9. Attach the Lid to the Filter Housing, press
down until you hear it snap in place.
10. Attach the Filter Housing to the Pump by
inserting the round notch into the circular
opening on top of the Pump (Fig. 7). The
opening on top of the Filter Housing should be
right next to the sealed raised post (Fig. 8).
11 . Align the Tower with the rectangular
indentation inside the Bowl and carefully
lower it until it rests flat. The Rubber Grommet
will create a seal between the Filter Housing
and the Tower.
12. Place the Pet Fountain in desired location. Do
not pick up a full Pet Fountain by the Tower
piece. To properly pick up the Pet Fountain,
use both hands and grip the sidewalls of the
Bowl and lift.
13. Fill the Pet Fountain by pouring water directly
into the Bowl. Leave at least a 1.27 cm
of space between the water level and the rim of the Bowl to help control
spills andsplashing. Important: To protect your floor always use a protective
mat, such as a towel or water-resistant placemat. This will help protect your floor
from splashing or spills caused by your pet.
14. Before you plug in the Pet Fountain, make sure the electrical power cord,
the adaptor and your hands are completely dry. Connect the In-Line Plug
and make sure no silver is showing, then plug the adaptor into a standard
electrical walloutlet.
15. Add water to the Bowl as needed. Do not let the water level fall below 2.54 cm
from the base of the Bowl or you may risk Pump failure. Replacement Pumps are
sold separately by contacting the Customer Care Centre.
Fig. 6
Fig. 7
Circular
opening
Fig. 8

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Pet Fountain Disassembly and Cleaning
FILTER SYSTEM
The Pet Fountain is equipped with two types of filters that should be replaced on a
regular basis. The Charcoal Filter removes bad tastes and odours, keeping water fresh.
The Foam Filter collects hair, debris and pet food and prevents them from reaching the
Pump, providing optimal filtration. The filters together will keep the Pump cleaner and
provide fresher water to your pet.
CHARCOAL FILTER: Filters should be changed every two to four
weeks. Replace filters more frequently when using the Pet Fountain for
multiple pets or pets that produce a lot of saliva. Important: Always
rinse the Charcoal Filter with water prior to use. A small amount of char-
coal dust may be released for the life of the filter, this is normal and is not
harmful to your pet.
FOAM FILTER: Replace the Foam Filter every one to two months, de-
pending on the location of the Pet Fountain and the number of pets using
it. If you do not intend to replace the filter at the time of cleaning, rinse the
Foam Filter thoroughly with fresh water.
Filters are an added feature of the Pet Fountain. Using the filters is not required for
normal operation. However, when used properly and changed regularly, the filters
help keep the water cleaner and fresher, while extending the life of your Pet Fountain.
Filters may be rinsed out when the Pet Fountain is cleaned.
• Never wash the filters with soapy water, as the soap residue will
seep into the filters and cannot be removed. Only rinse the filters
with water.
• Use only PetSafe®brand authorised replacement filters. If
unauthorised filters are used it may void the warranty.
PET FOUNTAIN
Important: Clean Pet Fountain once a week.
The Pet Fountain must be cleaned on a regular
basis to continue working normally.
1. Unplug the Pet Fountain and disconnect the
In-Line Plug from the Pump (Fig. 9).
2. Carefully l ift the Tower and allow the water to
slowly pour back into the Bowl. Once all the
water has been emptied into the Bowl, set the
Tower aside for cleaning (Fig. 10).
3. Take the Tower and turn upside down to
remove the Rubber Grommet. Grab the
Rubber Grommet from inside and pull straight
down, set aside for cleaning.
Fig. 9
Fig. 10

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4. Remove the Filter Housing from the Pump by
lifting straight up (Fig. 11).
5. Open the Filter Housing and remove the
Charcoal Filter from inside. Set the Filter
Housing aside for cleaning.
6. Remove the Rubber Cap affixed to the raised
post by inserting a finger under the lip and
pull straight up to remove (Fig. 12).
7. While securely holding the electrical power
cord and the bottom of the Bowl with both
hands, pour out the remaining water inside
the Bowl into a sink.
8. With the In-Line Plug disconnected and water
removed, grab the Pump and lift straight
up to disengage the suction cups. Continue
pulling the Pump’s electrical power cord
up and out through the raised post in the centre of the Bowl. Once the Pump is
completely removed from the Bowl, separate the Foam Filter and set aside for
proper cleaning.
9. Once the Pet Fountain is completely disassembled, you will have: the Bowl and
Tower, two rubber pieces, the Filter Housing, a Charcoal Filter, Foam Filter and
the Pump.
10. Rinse the filters with water only, or replace them.
11 . See the Pump Maintenance section of this Operating Guide for detailed
instructions on how to properly clean your Pump. DO NOT PLACE
PUMP INDISHWASHER!
12. Handwash the Pet Fountain parts with warm water and soap. You can also put the
Pet Fountain in the top rack of the dishwasher. If possible, it is recommended that
you turn down the heat of the water inside the dishwasher.
13. If you have trouble reaching certain spots or hard-to-reach corners, try using
a cotton swab or purchase the Drinkwell®Cleaning Kit, a 3-Piece Brush kit. To
purchase a Cleaning Kit, visit our website at www.petsafe.net to locate a retailer
near you or contact the Customer Care Centre.
Fig. 11
Fig. 12