Petsafe Guardian GPS User manual

Get Started!

What you have:
What you need:
• Wireless router (2.4 GHz)
• High-speed internet connection
• Smartphone
• Tape measure
• Phillips screwdriver
• Scissors
• A coin (for installing the battery in the collar)
• Non-metallic collar and leash (for training)
Important: We do not recommend
the fence system for dogs with a
history of aggressive behavior. The
collar may be too large for dogs
under 10 pounds.
Base unit power adaptor
Collar with short
contact points
Battery chargerCollar battery
Antenna
Antenna
Base unit
Mounting hardware
Long contact points
Guardian®GPS
Connected Customizable Fence
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How it works:
The Guardian®GPS Connected Customizable Fence uses GPS
technology to keep your dog within a boundary you design.
The system consists of three main parts: the My PetSafe®app,
the base unit and the collar.
To set up the system, you will download the My PetSafe®app
on your phone, connect the base unit to your home’s Wi-Fi
network and create a custom boundary by placing digital fence
posts on a map of your property. You can place up to 32 digital
fence posts to create the boundary, which will be saved to
thecollar.
Your dog will wear the collar, and once trained, will be allowed
to roam freely inside the boundary or pet area. If your dog tries
to leave the pet area, the collar will sound a warning tone and
then deliver a safe static correction through contact points
touching your dog’s neck. The static correction is designed
to get your dog’s attention and prompt him to return to the
petarea.
The base unit is the hub for communication with your dog’s
collar. The base unit and collar communicate through a two-
way radio frequency (RF) link. While the collar is within range
of the base unit (about 300 feet), you can use the My PetSafe®
app to:
• Monitor the collar’s battery life
• Change the collar correction settings
If there is a power outage or your home Wi-Fi network goes
out, the collar will continue to operate and will correct your
dog if he approaches the boundary.
Digital fence post
Base unit
Pet area
Collar
25 feet
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Download the app and set up your fence
1 2
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Scan the QR code above to download the My PetSafe®app.
Open the app and follow the on-screen prompts to create
an account and sign into the app. You will need a valid email
address.
Once you are signed into the app, tap Add Product and then
Guardian®GPS Fence. Follow the on-screen prompts to:
• Charge the collar battery.
• Find the best placement for your base unit.
• Connect the base unit to Wi-Fi. (You will need your home
Wi-Fi password.)
• Create your dog’s fence by placing digital fence posts on
a map.
• Connect to the collar.
• Assign a pet to the collar.
• Save the fence to the collar.
• Use the collar to test the fence.

After you have set up and tested your fence using the app,
finish your fence setup by wall-mounting the base unit.
First, slide the mounting bracket out of the slot on the back of
the base unit.
Mount the base unit
3 4
With the flat side of the mounting bracket facing you, position
the mounting bracket on the wall, at least 5 feet above
the floor and near an electrical outlet.
Make sure the bracket is level, then fasten it to the wall using
the provided mounting hardware. Use both screws and
anchors for installation in drywall; otherwise, use screws only.
Place the base unit on the mounting bracket and then slide it
down to secure it.
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Important: Remove the collar from your dog when he comes inside. Avoid leaving the collar on
your dog for more than 12 hours a day, and never attach a leash or ID tag to it — use a separate
collar for that. Please read the customer care guide for more important safety information about
how to fit and use the collar.
Fit the collar
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With your dog standing comfortably, place the collar high on his neck, just behind his ears. The collar’s antenna should be
centered at the back of your pet’s neck.
Make sure the contact points are touching your dog’s skin. If your dog has long or thick hair, it may be necessary to switch to the
long contact points provided or trim (not shave) the hair around the contact points.
Important: Check the tightness of the collar by inserting one finger between the end of a contact point and your dog’s skin. The
fit should be snug but not constricting.
Once you are satisfied with the fit of the collar, remove it from your dog and trim the excess strap, making sure to allow room for
growth or a thicker winter coat.
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Train your pet
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Remove the collar from your dog. With the collar powered on and close to the base unit, open your dog’s pet profile in the
app and choose the desired correction level: tone only or static correction levels 1 through 10. Take care to choose the best
correction level for your dog’s temperament.
Follow the steps in the provided training guide to train your dog to understand and respect the boundary. Your dog should be old
enough to recognize basic obedience commands such as “sit” and “stay” (approximately 6 months or older).
Whether your pet loves rolling on his back in the grass or playing a game of fetch, the PetSafe®Guardian®GPS Connected
Customizable Fence will help keep him safe while he enjoys the great outdoors.
We’ll help keep your dog safe
in your wide-open space.
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About the base unit:
Multi-purpose button
PetSafe®logo/power light
Wi-Fi light
Antenna
Base unit
Power jack
Power adaptor
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Button/light Function/light color Usage/meaning
PetSafe®logo/power
light
White The base unit has power.
OFF The base unit does not have power.
Wi-Fi light
Blue, fast blinking The base unit is attempting to connect to Wi-Fi.
Blue, slow blinking The base unit is connected to the app, but not Wi-Fi or the internet.
Blue, solid The base unit is connected to Wi-Fi and the internet.
Blue/red alternating The base unit is powered on but not yet connected to the app, Wi-Fi, or the internet.
Purple, fast blinking A factory reset has been initiated.
Purple, slow blinking A Wi-Fi soft reset has been initiated.
Red, fast blinking The base unit is unable to connect to the Wi-Fi network.
Red, solid The base unit is connected to Wi-Fi but not the internet.
Multi-purpose button
Wi-Fi soft reset To reset the base unit’s Wi-Fi module but retain your Wi-Fi credentials:
1. Make sure all Guardian GPS collars are powered on and within 3 feet of the base
unit. This ensures that all collars will be updated and will retain communication
with the base unit.
2. Press and hold the multi-purpose button for 3 to 5 seconds; you’ll see the Wi-Fi
light slowly blink purple.
3. Release the multi-purpose button and wait 8 to 10 seconds for your base unit to
reset. You’ll see the Wi-Fi light return to its previous state (blue or red) and then
start blinking alternating blue and red to indicate the base unit is ready to connect.
Factory reset To erase your Wi-Fi credentials and return the base unit to factory settings:
1. Make sure all Guardian GPS collars are powered on and within 3 feet of the base
unit. This ensures that all collars will be updated and will retain communication
with the base unit.
2. Press and hold the multi-purpose button for 11 to 15 seconds; you’ll see the Wi-Fi
light slowly blink purple and then (after 10 seconds) start quickly blinking purple.
3. Release the multi-purpose button and wait 8 to 10 seconds for your base unit to
reset. You’ll see the Wi-Fi light return to its previous state (blue or red) and then
start blinking alternating blue and red to indicate the base unit is ready to connect.
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Antenna
Battery slot
Status light
Contact points
About the collar:
1. Place the battery in one of the slots in the battery charger. Turn the battery so the arrow on the
top of the battery points to the unlock icon.
2. Press the battery down and turn it clockwise to the locked position.
3. Plug the battery charger into a standard electrical outlet.
4. After charging, release the battery from the charger by pressing it down and turning it
counterclockwise to the unlocked position.
The slot’s LED will glow red when the battery is charging and green when charging is complete
(within 4 hours). Each charge can last 48 to 72 hours, depending on frequency of use.
If desired, you can purchase an additional battery on petsafe.com so you can have one battery
charging while the other is inuse.
Charging the collar battery
To charge the collar battery:
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