Button/light Function/light color Usage/meaning
PetSafe®logo/power
light
White The base unit has power.
OFF The base unit does not have power.
Wi-Fi light
Blue, fast blinking The base unit is attempting to connect to Wi-Fi.
Blue, slow blinking The base unit is connected to the app, but not Wi-Fi or the internet.
Blue, solid The base unit is connected to Wi-Fi and the internet.
Blue/red alternating The base unit is powered on but not yet connected to the app, Wi-Fi, or the internet.
Purple, fast blinking A factory reset has been initiated.
Purple, slow blinking A Wi-Fi soft reset has been initiated.
Red, fast blinking The base unit is unable to connect to the Wi-Fi network.
Red, solid The base unit is connected to Wi-Fi but not the internet.
Multi-purpose button
Wi-Fi soft reset To reset the base unit’s Wi-Fi module but retain your Wi-Fi credentials:
1. Make sure all Guardian GPS collars are powered on and within 3 feet of the base
unit. This ensures that all collars will be updated and will retain communication
with the base unit.
2. Press and hold the multi-purpose button for 3 to 5 seconds; you’ll see the Wi-Fi
light slowly blink purple.
3. Release the multi-purpose button and wait 8 to 10 seconds for your base unit to
reset. You’ll see the Wi-Fi light return to its previous state (blue or red) and then
start blinking alternating blue and red to indicate the base unit is ready to connect.
Factory reset To erase your Wi-Fi credentials and return the base unit to factory settings:
1. Make sure all Guardian GPS collars are powered on and within 3 feet of the base
unit. This ensures that all collars will be updated and will retain communication
with the base unit.
2. Press and hold the multi-purpose button for 11 to 15 seconds; you’ll see the Wi-Fi
light slowly blink purple and then (after 10 seconds) start quickly blinking purple.
3. Release the multi-purpose button and wait 8 to 10 seconds for your base unit to
reset. You’ll see the Wi-Fi light return to its previous state (blue or red) and then
start blinking alternating blue and red to indicate the base unit is ready to connect.