Philips EasyKey DDL702 User manual

EasyKey
7000 series
DDL702
Smart
Video Door Lock
User
manual
To register your produc t(s)
and get support from below
site
www. philips.com/suppor t

1
Contents
1. Important information 02
Security
Caution
Disposal of used products
and batteries
2. EasyKey installation 03
Packaging list
Exploded views
Pre-installation instructions
Installation steps
3. Get to know your
EasyKey
08
Outside escutcheon
Inside escutcheon
4. How to set up your
Easykey
09
Pre-setup instructions
Enter master mode
Change master PIN code
Add a new user
Delete a user record
System settings
Extended functions
System query
Shortcut keys
App pairing guide
5. How to use EasyKey 16
Unlock from outside or inside
Lock from outside or inside
Inside deadlock
Unlock with mechanical key
6. Other functions 18
Indoor infrared sensor unlock
Outside forced lock
Mute mode
Restore to default settings
Doorbell
Two-way video intercom
7. Indicators meaning
and usage
21
Door lock status indicator
Low battery voltage indicator
Outside forced lock indicator
Mute indicator
Inside deadlock indicator
System freezing indicator
[OPEN/CLOSE] indicator
Indoor infrared sensor unlock
indicator
8. Troubleshooting 23
Alert types and methods
How to charge EasyKey in an
emergency
How to replace batteries
How to charge lithium battery

2
1. Important information
Safety
◆Before using Philips EasyKey, please read
and understand all instructions. Damage
caused by non-compliance with the
instructions will not be covered by warranty.
◆Use only the manufacturer-specied
accessories/components.
◆Use only the alkaline batteries the
product is equipped with, or use the same
specication type of alkaline batteries.
◆Do not forcibly disassemble this product
to avoid triggering an alarm or damaging the
product.
◆Do not scrape the ngerprint sensor
with sharp objects, otherwise it may cause
permanent damage.
◆Do not expose products to environments
where there is water leakage or splashing.
◆Do not expose the product to corrosive
substances to prevent damaging the
protective cover.
◆Do not hang objects on the handle, in
case it might aect the normal use of the
lock.
◆Please clean the product with a soft cloth.
◆Do not remove the battery during
setting up and operating.
◆Please let a professional technician
to install the door lock and follow the
installation guidelines provided. Do not
disassemble the lock by yourself. Keep the
relevant sealed stickers properly.
◆Please modify the default master PIN
code immediately after nishing installing
and debugging, and do not easily disclose
the password information and also keep the
mechanical key properly.
◆Please replace all the batteries
immediately if there is a low battery alarm.
Please make sure to correctly match the
poles (+/-) when installing the batteries.
Caution
◆Do not place the battery near re sources
to avoid the explosion.
◆Do not use any emergency power supply
that does not meet the safety requirements
to power up the product.
◆Do not connect the 2 poles of the
batteries with metals to avoid short circuit
which may lead to an explosion.
◆Please make sure any component
replacement is executed by Philips, Philips
authorized service center or professional
technicians.
◆Do not use accessories or parts that have
been produced by other manufacturers or
have not been specically recommended
by Philips. The use of such accessories and
parts may void your warranty.
Disposal of used
products and batteries
◆You can have your locks reclaimed at
Philips authorized service centers. You will
receive corresponding compensation if your
products meet our conditions.
◆Please familiarize yourself with the local
electronic product collection system.
◆Please follow local regulations and do
not discard used products into ordinary
household waste.
◆Proper disposal of used products can
help to avoid potential negative impacts on
the environment and human health.
◆Batteries must not be disposed of with
ordinary household waste.
◆Please familiarize yourself with the
local regulations on batteries classication
recycling. Disposing of batteries properly
can help avoid a negative impact on the
environment and human health.

3
Packaging list
The pictures are for reference only, please refer to the actual packaging
items.
2. EasyKey installation
①Outside
escutcheon with
silicone pad
②Inside
escutcheon with
silicone pad
③Drilling
template ④Mortise
⑤Mounting plate ⑥User manual ⑦Warranty card ⑧Certicate of
conformity
⑨Installation kit ⑩Mechanical key ⑪Lithium battery ⑫Strike
⑬Cleaning pad
Warranty
Card
Easy
Key
User
Manual
Easy
Key
EasyKey
⑭USB cable

4
Exploded views
1.
2.
3.
4.
5.
6.
7.
Deco cover *1
M6 connecting screw*1
M6 connecting screw tube*1
Outside escutcheon*1
Battery cover*1
M6 mounting screw*1
Inside escutcheon*1
8.
9.
10.
11.
12.
13.
14.
Compressed spring *2
Square shaft*2
M5 connecting screw*4
Mounting plate*1
Mortise*1
Mortise anchor screw* 4
M5 connecting screw tube*4
2
134
567
89
10 11 12 14
13

5
Loosen the screws by turning them
counterclockwise with an Allen
wrench and remove the mortise
plate.
Mount the mortise plate and
fasten it with screws.
Take out the latch bolt and rotate
it to 180°, then put it back.
Pre-setup instructions
1. Please choose the proper installation kit to suit your door thickness.
2. The default installation kit is applicable for a door thickness of 60-90mm. If your
door thickness does not within this range, please feel free to contact us.
Left-handed door Right-handed door
Left inward
Left outward
Mortise plate
Mortise plate
Allen wrench Latch
bolt
Allen wrench
Right inward
Right outward
Attention
Step 1 | Determine door swing direction
This product allows you to have your door installed to go in four directions:
left outward, right outward, left inward and right inward.
Step 2 | Change the orientation of the latch bolt
1
3
2

6
Installation steps
The following installation steps only apply to right-handed doors. For
left-handed doors, please read [Pre-installation instructions] carefully
and make necessary adjustments.
Mark the hole for drilling with
drilling template and drill the hole
marked, then mount the mortise
into the hole and fasten it with
four mortise anchor screws.
1 2 Install the connecting screw tubes
on the outside escutcheon, and
put the compressed spring and
square shaft accordingly into the
square shaft holes.
Pass the cable through the hole
and then insert the square shaft
of the outside escutcheon to the
rotary hole on the mortise until
the outside escutcheon is close to
the surface of the door.
3Place the mounting plate against
the inner surface of the door and
fasten it with four M5 connecting
screws.
4
Make sure the latch bolt stays inside
the door during installation.
Attention Please choose the proper square shaft
and connecting screw tube to suit your
door thickness.
Attention
Escutcheon
cable
Wi-Fi
antennas
M5 connecting
screw tube
M6 connecting
screw tube
Mortise cable
Escutcheon cable
Wi-Fi antennas

7
Remove the deco
cover at the top and
press the button at
the bottom of rear
escutcheon to remove
the battery cover,
then fasten the rear
escutcheon with two
M6 mounting screws.
Put the deco cover
back, install the
lithium battery, and
install the battery
cover along with the
strike.
Check whether
the rotary knob,
mechanical key, and
all other components
work properly.
Put the compressed spring and
square shaft into the square shaft
hole of the inside escutcheon
accordingly.
5 6 Insert the cable of both outside
escutcheon and mortise into the
corresponding sockets on the
inside escutcheon. Then insert
the square shaft of the inside
escutcheon to the rotary hole
on the mortise until the inside
escutcheon is close to the surface
of the door.
Please hide the extra cables in the
door hole or the inside escutcheon.
Attention
After nishing the strike installation, please check whether the smart
door lock can be used normally.
Attention
7 8 9
Mortise cable
Mortise cable
connector
Escutcheon
cable connector
Front escutcheon cable
Wi-Fi antennas

8
The pictures are for reference only, please refer to the actual packaging
items.
Inside escutcheon
Outside escutcheon
3. Get to know your EasyKey
①Door lock status
indicator
②Keypad
③Mute button
④Doorbell button/Low
battery voltage indicator
⑤Push-pull handle
⑥Outside forced lock
button
⑦Camera
⑧PIR sensor
⑨Fingerprint sensor
⑩Reboot and emergency
power supply interface
⑪Mechanical key hole
①Battery cover
②Battery compartment
③Restore to a default
setting
④Push-pull handle
⑤[OPEN/CLOSE] button
⑥Rotary knob
⑦Infrared sensor
3
4
7
5
6
8
9
11
1
2
10
6
2
5
7
4
1
3

9
Pre-setup instructions
◆Philips EasyKey comes with two modes: General mode and Dual verication mode.
◆User code
If you want to delete a specic user's information, you could delete the related user
code in the system.
You can use the below template to write down all user information for review.
4. How to set up your EasyKey
General mode Unlock with any registered identity information
Unlock with the two seperate forms of identication: PIN
code + Fingerprint.
Dual verication mode
User
code Name Fingerprint Password
00
01
02
03
04
05
06
◆Icon annotation
Master
PIN
code
User
PIN
code
Fingerprint [#]One-
time PIN
code
[*]
1.Press [*] key to return to the previous menu.
2.The default master PIN code is 12345678.
Attention
User
code
00-99

10
How to enter master
mode Add a new user
Wake up the keypad and enter [#]
before you enter any other numbers,
then enter master PIN code and enter
[#] to enter the master mode.
Change master PIN code
Enter the new master PIN code and
conrm with [#]. Re-enter the new
master PIN code master PIN code
and conrm with [#]. After hearing a
voice prompt of “Succeeded", press [*]
to return to previous menu until you
nally exit master mode.
Enter [1] to change master PIN code.
1
Enter [#] and enter master PIN code,
then conrm with [#].
Add a user PIN code
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [2] to enter user registration and
enter [1] to add a new user PIN code,
then the system will automatically
number it and generate a voice prompt.
1
2
Enter a new user PIN code of 6 to
12 digits and conrm with [#]. Then
re-enter the new user PIN code and
comrm with [#]. After hearing a voice
prompt of "Succeeded", press [*] until
you nally exit master mode.
Enter [#] and enter master PIN code,
then conrm with [#].
Enter a new one-time PIN code of 6 to
12 digits and conrm with [#]. Then re-
enter the new one-time PIN code and
comrm with [#]. After hearing a voice
prompt of "Succeeded", press [*] until
you nally exit master mode.
Enter [2] to enter user settings, then
enter [2] again to add a one-time PIN code.
2 2
Add one-time PIN code
You can only wake up the keypad by
pressing keys in the keypad
Attention

11
Delete a user record
Add a ngerprint
Enter [#] and enter master PIN code,
then conrm with [#].
Place your nger on the ngerprint
sensor until you hear a voice prompt
of “Move your nger and put on
again". Lift your nger and repeat
the process until you hear a voice
prompt of “Succeeded". After you have
successfully registered your ngerprint,
press [*] until you nally exit the
master mode.
Enter [2] to enter user registration and
enter [3] to add a user ngerprint, then
the system will automatically number it
and generate a voice prompt.
23
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [3] to enter user record deletion
and enter [1] to enter user PIN code
deletion, then enter [1] to delete a
single user PIN code.
Delete a single user PIN code
Enter a 2-digit code (user code:00-19)
to be deleted and conrm with[#]. After
hearing a voice prompt of “Succeeded",
press [*] until you nally exit the master
mode.
Enter [#] and enter master PIN code,
then conrm with [#].
Delete all user PIN codes
Enter [3] to enter user record deletion
and enter [1] to enter user PIN code
deletion, then enter [2] to delete all
user PIN code. After hearing a voice
prompt of "Succeeded", press [*] until
you nally exit the master mode.
Delete one-time PIN code
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [3] to enter user record deletion
and enter [2] to delete one-time PIN
code. After hearing a voice prompt of
"Succeeded", press [*] until you nally
exit the master mode.
Enter [#] and enter master PIN code,
then conrm with [#].
Delete a single ngerprint

12
Enter [3] to enter user record deletion
and enter [3] to enter user ngerprint
deletion, then enter [1] to delete a
single ngerprint.
Enter a 2-digit code (user code:00-99)
to be deleted and conrm with[#]. After
hearing a voice prompt of “Succeeded',
press [*] until you nally exit the master
mode.
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [3] to enter user record deletion
and enter [3] to enter user ngerprint
deletion, then enter [2] to delete all
ngerprints. After hearing a voice
prompt of “Succeeded", press [*] until
you nally exit the master mode.
Delete all ngerprints
Remove the battery cover, then double
press the [RES] hole with a sharp
object. When you hear a voice prompt
of “Restoring to default settings", it
means all user record are deleted.
System initialization
System settings
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [4] to go to system settings and
enter [1] to go to language settings.
Choose the language as needed: For
Chinese, press [1]; for English, press
[2]. After hearing a voice prompt of
“Succeeded", press [*] until you nally
exit the master mode.
Language settings
or
The default language is English.
Attention

13
Enter [#] and enter master PIN code
and conrm with [#].
Enter [4] to go to system settings and
then enter [2] to enter volume settings.
Choose the volume as needed: For
high volume, press [1]; for low volume,
press [2]; for mute mode, press [3].
After hearing a voice prompt of
“Succeeded", press [*] until you nally
exit the master mode.
Volume settings
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [4] to go into system settings, then
enter [3] to go into dual verication
mode.
For single verication mode, please
press [1]; For dual verication mode,
press [2]; After hearing a voice prompt
of “Succeeded", press [*] until nally
you exit master mode.
Switch to dual verication mode
or or
The default volume is "high volume".
Attention
or
Extended functions
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [#] and enter the master PIN
code, then conrm with [#].
Enter [4] to go to system settings and
enter [4] again to enter the locking
mode.
or
Press [1] to enable auto mode and
press [2] to enable manual mode. After
hearing a voice prompt of "Succeeded",
press [*] to exit the master mode.
Enter [5] to go into extended functions.
To join a network, press [1]. To exit
a network, press [2]. Before setting
up the extended functions, please
download and open the ocial app on
your mobile phone.
Locking mode
or

14
System query
Enter [6] to go into system query, then
enter [1] to check the security code
and the system will automatically
broadcast the product series number.
Enter [#] and enter master PIN code,
then conrm with [#].
Security code query
Local query
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [6] to go into system query, and
enter [2] to check the software version,
then the system will broadcast it
automatically.
Directly enter 400# to go into system
query.
Attention
Directly enter 114# to go into the local
query.
The above function of shortcut keys
are provided for reference only and
might be updated later for usability
reasons.
Attention
Attention
Shortcut keys*
Functions Shortcut keys
Check serial number 400#
Check rmware version 114#
Enable video 407#
Disable video 408#
App binding instruction
Download the App
Lock pairing
Due to the functions vary in dierent
models, please consult the ocial
authorized seller to conrm whether
the product(s) you purchased
support(s) networking.
Please scan the QR code above to
download the App and install it.
Make sure the door lock terminal
has been installed with batteries or
connected to the power supply.
①
1. For Bluetooth smart door lock(s)
Attention

15
Make sure the door lock terminal
has been installed with batteries or
connected to the power supply.
Sign in to the App, click to “Add
a device” on the Homepage,
choose [Bluetooth Smart Door
Lock] to enter the pairing page,
then complete the pairing process
according to the App prompts.
Click the [#] on the smart door
lock terminal and enter the
master PIN code, re-click the
[#] to enter master mode, press
[5], then press[1] to enter the
Networking Distribution Mode,
then you will hear a voice prompt
of “Connecting, please wait a
moment”.
①
②
②
2. For Wi-Fi smart door lock(s), facial
recognition smart door lock(s) and
video smart door lock(s)
The door locks only support connecting
to the 2.4Ghz Wi-Fi router (5Ghz Wi-Fi
is not supported). Please make sure
that the visual distance between the
router and the door lock terminal is less
than 10 meters, otherwise, the signal
might be poor.
Sign in to the App, click to “Add a
device” on the Homepage, choose
[Wi-Fi lock/Facial recognition lock/
Video lock] to enter the pairing
page, then complete the pairing
process according to the App
prompts.
③
Attention

16
①Touch the digit input area
to light up the keypad and
enter the registered PIN
code and conrm with [#].
②After hearing a voice
prompt of “Door opened",
push or pull the door to
unlock.
Philips EasyKey adopts
indoor fast opening
mortise. You can unlock
the door from inside by
rotating the rotary knob.
①Place the registered
nger on the ngerprint
sensor.
②When you hear a voice
prompt of "Door opened",
push or pull the handle to
unlock.
Double press the [OPEN]
functional button within
one second, then push or
pull to unlock the door.
Philips Easykey has an
infrared sensor on the
handle. When the sensor is
triggered, you can press the
sensor module on both the
front and rear sides of the
handle simultaneously to
unlock the door.
Unlock from inside or outside
5. How to use EasyKey
With PIN code With ngerprint
1
Unlock from outside
Unlock from inside
1
2
2
Keypad
Push or
pull to
unlock Push or
pull to
unlock
Fingerprint
sensor
With a rotary knob With a functional
button
With an infrared
sensor

17
Lock from outside or inside
Inside deadlock
When the EasyKey is locked, long press the
[CLOSE] button until the indicator ashes
once in red, then there will be a voice
prompt of “Inside deadlock enabled".
When the door is under inside deadlock
mode, the outside escutcheon will lock up. If
you try to wake up the system manually, the
keypad area will display the combination of
“15937(X)” and there will be a voice prompt of
“Inside deadlock enabled" to remind you that
the door has been deadlocked from inside.
Under deadlock mode, all operations of the
outside escutcheon are disabled. Master PIN
code verication or mechanical key opening
is required to release the door from deadlock
mode.
Unlock with mechanical key
① Cut the mechanical
box and take out the
key. Push the cover
aside and reveal the key.
② Insert the key into
the keyhole and the key
should be vertical to the
key shell. Then turn the
key shell by 90° in the
direction of the handle
until it is close to the
lock.
③ Make a 180 degrees
twist clockwise and
make sure the key
shell is parallel to the
horizontal plane. Then
rotate the key cover
horizontally in the
direction of the handle
to unlock.
Attention
Push button
The latch bolt will pop up automatically as soon as the door is close and there will
be a voice prompt of “Door Close”.
It is recommended not to use mechanical keys daily unless there is an emergency,
such as the battery is dead, forgetting the password, or the system is not working
properly.
Attention

18
6. Other functions
Indoor infrared sensor unlock
Outside forced lock
Function:
Once the indoor infrared sensor
unlocking is enabled, you could easily
unlock the door from inside.
How to use:
Philips Easykey has an infrared sensor
on the handle. When the sensor is
triggered, you can press the sensor
module on both sides of the handle
simultaneously to unlock the door.
Enable/Disable:
When the infrared sensor unlocking is
disabled, long press the [OPEN/CLOSE]
button at the same time to turn on the
function, and the green light will glow
quickly;
When the infrared sensor unlocking is
enabled, long press the [OPEN/ CLOSE]
button at the same time to turn o the
function and the red light will glow
quickly.
Function:
Unlocking from inside will trigger an
alert.
How to use:
After the door is successfully locked,
long press the button for 2 seconds to
enter the outside forced lock mode.
Outside forced lock button
Enabling the outside forced lock function
will not aect the normal way to unlock the
door from outside.
Attention
Infrared sensor
Rear sensing area
Front sensing area
When the infrared sensor unlocking
is disabled, the indoor inductive
unlocking would be inactive. When
you touch both the front and rear
side of the sensing area on the
handle, the red light will light up
to remind you that the indoor
inductive unlocking is o.
Attention