Philips sonicare DiamondClean 9000 Series User manual

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English
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Introduction
Welcome to the Philips Sonicare family!
This toothbrush enables you to obtain superior plaque
removal, whiter teeth and healthier gums. Using
Sonicare’s combination of gentle sonic technology and
clinically developed and proven features, you can be
confident that you’re getting the very best clean, every
time.
Further support and product registration are available to
you at: www.philips.com/support
Important safety information
Only use the product for its intended purpose. Read this
important information carefully before you use the
product and its batteries and accessories, and save it for
future reference. Misuse can lead to hazards or serious
injuries.
Warnings
- Keep the charging base and/or charging travel case
away from water.
- After cleaning, make sure the charging base and/or
charging travel case are completely dry before you
connect them to the wall socket.
- This appliance can be used by children and persons
with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have
been given supervision or instruction concerning use
of the appliance in a safe way and understand the
hazards involved. Cleaning and user maintenance
shall not be made by children without supervision.
- Children shall not play with the appliance.
- Only use original Philips accessories or consumables.
Only use the charger provided with the product. If
supplied, only use the original USB cable and USB
power supply unit.
- This appliance contains no user-serviceable parts. If
the appliance is damaged, stop using it and contact
the Consumer Care Center in your country. If the cord
is damaged, replace the charger with a new one.

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- Do not use the charging base and/or charging travel
case outdoors or near heated surfaces.
- Do not clean any part of the product in the
dishwasher.
- This appliance has only been designed for cleaning
teeth, gums and tongue.
- Stop using a brush head with crushed or bent bristles.
Replace the brush head every 3 months or sooner if
signs of wear appear.
- Avoid direct contact with products that contain
essential oils or coconut oil. Contact may result in
bristles dislodging.
- Stop using the appliance and consult your
dentist/doctor if excessive bleeding occurs after use, if
bleeding continues to occur after 1 week of use or if
you experience discomfort or pain.
- If you have had oral or gum surgery in the previous 2
months, consult your dentist before you use this
appliance.
- If you have a pacemaker or other implanted device,
contact your doctor or the manufacturer of the
implanted device prior to use.
- If you have medical concerns, consult your doctor
before you use this appliance.
- This appliance is a personal care device and is not
intended for use on multiple patients in a dental
practice or institution.
Battery safety instructions
- Only use original Philips accessories and consumables.
Only use detachable supply unit TCAxxxx and/or
CBAxxxx. Only use the rechargeable battery provided
with the product.
- Charge and use the product at a temperature
between 5 °C and 40 °C.
- Keep product and batteries away from fire and do not
expose them to direct sunlight or high temperatures.
- If the product becomes abnormally hot or smelly,
changes color or if charging takes longer than usual,
stop using and charging the product and contact
Philips.

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- Do not open, modify, pierce, damage or dismantle the
product or battery to prevent batteries from heating
up or releasing toxic or hazardous substances. Do not
short-circuit, overcharge or reverse charge batteries.
- If batteries are damaged or leaking, avoid contact
with the skin or eyes. If this occurs, immediately rinse
well with water and seek medical care.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable
standards and regulations regarding exposure to
electromagnetic fields.
Radio Equipment Directive
Hereby, Philips declares that electric toothbrushes
equipped with a radio frequency interface (Bluetooth or
BrushSync) are in compliance with Directive 2014/53/EU.
- Bluetooth radio frequency: 2.4 GHz
- Maximum Bluetooth radio frequency power: 3 dBm
- NFC radio frequency: 13.56 MHz
- Maximum NFC radio frequency power: -26 dBm
The full text of the EU declaration of conformity is
available at the following internet address:
www.philips.com/support
Intended use
Sonicare DiamondClean 9000 power toothbrushes are
intended to remove adherent plaque and food debris
from the teeth to reduce tooth decay and improve and
maintain oral health. Sonicare DiamondClean 9000
power toothbrushes are intended for personal use. Use
by children should be with adult supervision.
Your Philips Sonicare (Fig 1.)
1 Handle
2 Power on/off button
3 Intensity indicator
4 Mode/intensity button
5 Mode indicator
6 Brush head replacement reminder light
7 Battery indicator

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Accessories:
8 Brush head cap
9 Smart brush heads
10 BrushSync symbol
11 Charging glass
12 Charging stand
13 Charging base
14 Travel case
15 Charging travel case
16 USB(-A) wall adapter
Note: Accessories included may vary based on the
model purchased.
The following symbols may appear on the product:
Read Operator’s Manual.
Detachable Power Supply Part:The "xxxxxx" indicates the
model number of the approved chargers to be used.
Sonicare app - Getting started
The Sonicare app pairs with your toothbrush to provide
you a connected experience. The app is compatible with
a wide range of iPhone and Android™ smartphones.
To start using the Sonicare app:
1Download the Sonicare app to your phone.
2Ensure your phone's Bluetooth is turned on.
3Pick up your toothbrush to ensure it is active (lights
on).
4Open the app and follow the steps.
5Pair your toothbrush with the app.

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6Create your account via the app. Complete firmware
update, if prompted, to access the latest
improvements and features.
7Brush regularly with your toothbrush connected to
the app. When you regularly sync the toothbrush with
the app, you will receive updates to help improve your
oral healthcare.
8Sync regularly.
9Keep your phone close to your toothbrush for optimal
data transfer.
To sync manually: Pair/connect your toothbrush with
the app every two weeks to benefit from the app
features/capabilities.
To sync automatically: Allow location permission while
setting up the app. By allowing location permission, your
phone knows when it is in the connection range of your
toothbrush and can refresh your brushing data in the app
to provide the latest insights and recommendations.
Note: Make sure your phone's Bluetooth is switched on
when using the app so that your toothbrush can transfer
and update your brushing data in the app. If you have
questions about why your brushing data is collected, be
sure to review the Sonicare Privacy Statement, available
throughout the app setup process.
App features
Your Sonicare power toothbrush is equipped with smart
sensors to provide you with feedback about your
brushing habits, including:
- Daily brushing sessions
- Time spent during each brushing session
- Applied brushing pressure
- Brush head replacement reminder (based on actual
use)
The Sonicare app collects the data provided by the smart
sensors and tracks your brushing habits over time.

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Getting started
1Align the brush head so the bristles point in the same
direction as the front of the handle.
2Firmly press the brush head down onto the metal
shaft until it will not go any further.
Note: It is normal to see a slight gap between the
brush head and the handle.
Using your Philips Sonicare toothbrush
If you are using your Sonicare toothbrush for the first
time, it is normal to feel more vibration than when using
a non-electric toothbrush. It is common for first-time
users to apply too much pressure. Only apply gentle
pressure and let the toothbrush do the brushing for you.
Please follow the brushing instructions below for the best
experience.
To help you transition to your new Sonicare power
toothbrush, use a lower setting for the first 1-2 weeks
then transition to a higher setting.
Brushing instructions
1Wet the bristles and apply a small amount of
toothpaste.

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2Place the toothbrush bristles against the teeth at a
slight angle (45 degrees). Pressing firmly to make the
bristles reach the gumline or slightly beneath the
gumline.
Note: Keep the center of the brush in contact with the
teeth at all times.
3Press the power on/off button to switch on the Philips
Sonicare.
4Gently keep the bristles placed on the teeth and in the
gumline. Brush your teeth with small back and forth
motion so the bristles reach between the teeth.
Continue this motion throughout your brushing cycle.
Note: The bristles should slightly flare. It is not
recommended to scrub as you would with a manual
toothbrush.
Note: If you apply too much pressure, you will be
alerted by a change in vibration of the handle and the
brush head replacement reminder flashing amber.
5To clean the inside surfaces of the front teeth, tilt the
brush handle semi-upright and make several vertical
overlapping brushing strokes on each tooth.
6After you have completed the brushing cycle, you can
spend additional time brushing the chewing surfaces
of your teeth and areas where staining occurs. You
can also brush your tongue, with the toothbrush
switched on or off, as you prefer.
Note: Your Philips Sonicare toothbrush is safe to use on
braces (brush heads wear out sooner when used on
braces) and dental restorations (fillings, crowns, veneers)
if they are properly adhered and not compromised.

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BrushPacer
To make sure you brush evenly throughout the mouth,
divide your mouth into 6 sections using the BrushPacer
feature. The BrushPacer divides the brushing time into 6
equal segments and indicates when you should move to
the next area. The segments are indicated with a brief
pause in vibration. The toothbrush automatically stops at
the end of the brushing session.
Note: Additional segments may be added when you use
the White+ or Gum Health Modes.
Modes
Your power toothbrush is equipped with 4 different
modes: Clean, White+, Gum Health and Deep Clean+.
Based on the smart brush head you use, the optimal
mode and intensity will be selected automatically by the
BrushSync technology. To change modes, press the
mode/intensity button while the handle is turned off.
Clean and Deep
Clean+ White+ Gum health
Benefit Plaque removal Plaque and
surface stains
removal
Plaque removal
and gum
massage
Recommended
intensity level
High High High
Total brushing
time
Clean: 2 minutes
Deep Clean+: 3
minutes
2 minutes and 40
seconds 3 minutes and 20 seconds

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Clean and Deep
Clean+ White+ Gum health
How to brush Clean: Brush each
segment for 20
seconds
Deep Clean+:
Brush each
segment for 30
seconds*
Brush each
segment for 20
seconds,
then brush
segments 7 and 8
for 20 seconds
each
Brush each
segment for 20
seconds,
then brush
segments 7, 8, 9
and 10 for 20
seconds each
Note: When brushing with the Philips Sonicare app in
'Deep Clean+' mode, the brushing time will be 2 minutes
when connected to the app and 3 minutes when not
connected to the app.
Intensities
Your power toothbrush comes with 3 different intensity
settings:
- low intensity (one bar)
- medium intensity (two bars)
- high intensity (three bars)
When attached to the handle, the smart brush head will
automatically select the recommended intensity. If you

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wish to change to a different intensity, you can do so by
pressing the mode/intensity button while brushing.
The intensity cannot be changed as long as the handle is
powered off or paused.
BrushSync technology
BrushSync technology enables your brush head to
communicate with your handle using a microchip. The
symbol at the bottom of the brush head indicates that
the brush head is equipped with this technology.
BrushSync technology enables:
- Brush head replacement reminder
- BrushSync mode pairing
Philips Sonicare offers a wide range of smart brush heads,
equipped with BrushSync technology. To explore our full
range of toothbrush brush heads, and find the brush
head that is best for you, go to
www.philips.com/toothbrush-heads for more
information.
Features
- Pressure Sensor Feedback
- BrushPacer
- SmarTimer
- EasyStart
- Brush Head Replacement Reminder
- Brush Head Mode Pairing
Pressure Sensor Feedback
Your Sonicare toothbrush measures the pressure you
apply while brushing, to protect your gums and teeth
from damage.
If you apply excess pressure, the handle changes its
vibration and the brush head replacement reminder icon
flashes amber until you reduce the pressure.
Note: Your product comes with the Pressure Sensor
activated. To deactivate this feature (see 'Activating or
deactivating features').

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BrushPacer
The BrushPacer is an interval timer that helps you to
brush evenly through the mouth by dividing your mouth
into 6 sections.
SmarTimer
The SmarTimer indicates that your brushing cycle is
complete by automatically switching off the toothbrush
at the end of the brushing cycle.
Dental professionals recommend brushing no less than 2
minutes twice a day.
Note: If you press the power on/off button after you
started the brushing cycle, the toothbrush pauses. After a
pause of 30 seconds, the SmarTimer resets.
EasyStart
Note: To activate EasyStart. (see 'Activating or
deactivating features')
This Philips Sonicare model comes with the EasyStart
feature deactivated. The EasyStart feature gently
increases the power over the first 14 brushings to help
you get used to brushing with the Philips Sonicare.
The EasyStart feature works with all modes.
Disclaimer
When the Philips Sonicare toothbrush is used in clinical
studies, it must be used at high intensity with the handle
fully charged and the EasyStart feature deactivated.
Brush Head Replacement Reminder
Your Philips Sonicare is equipped with BrushSync
technology that tracks the wear of your brush head.
Note: This feature only works with Philips Sonicare smart
brush heads with BrushSync technology.
1When you attach a new smart brush head for the first
time, the handle recognizes that you have a Philips
brush head with BrushSync technology and begins
tracking brush head wear.

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2Over time, based on the pressure you apply and the
total time the brush head has been used, the handle
tracks brush head wear in order to determine the
optimal time to replace your brush head. This feature
guarantees the best cleaning and care of your teeth.
3When the Brush Head Replacement Reminder
indicator lights up amber, you should replace your
brush head.
Note: All smart brush heads come with the brush head
replacement reminder feature activated. To deactivate
the brush head replacement reminder see 'Activating or
deactivating features'.
Brush Head Mode Pairing
Brush heads with BrushSync technology are equipped
with a microchip which communicates with the handle
and automatically pairs it with the recommended mode
and intensity.
Note: If you change modes/intensity, the brush head will
remember the last used setting.
Activating or deactivating features
You can activate or deactivate the following features of
your toothbrush:
- EasyStart
- Brush Head Replacement Reminder
- Pressure Sensor Feedback
Note: You can only activate or deactivate the Brush Head
Replacement Reminder when a smart brush head is on
the handle.

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
Step 1: Place the handle on the charging stand or in the
charging glass.
Step 2: Press and hold power on/off button for:
Easy start Brush Head
Replacement
Reminder
Pressure Sensor
Feedback
3 seconds Up to 5 seconds Up to 7 seconds
¯ ¯ ¯
Step 3: Let go of the power on/off button when you hear:
1 beep 1 beep and then
2 beeps 1 beep, 2 beeps and then 3 beeps
¯ ¯ ¯
Together with:
If you see the battery indicator flash 2 times and hear 3 tones
from low to high, then the feature has been activated.
OR
If you see battery indicator flash amber 1 time and hear 3
tones high to low, then the feature has been deactivated.
Charging and battery status
This Philips Sonicare toothbrush is designed to provide at
least 28 brushing sessions, each session lasting 2 minutes
(14 days if used twice per day) on a fully charged battery.

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The battery indicator shows the battery status when you
complete the 2-minute brushing session, when you pause
the toothbrush, or while it is charging.
Note: It can take up to 24 hours to fully charge the
battery before first use, but you can use the Philips
Sonicare toothbrush before it is fully charged.
Charging
Charging on charging base
1Plug the cord of the charging base into an electrical
outlet.
2Place the charging stand or the charging glass on the
charging base.
3Place the handle on the charging stand or in the
charging glass.
- The battery indicator lights up and the handle
beeps twice. This indicates the toothbrush is
charging.
4The charger will charge your toothbrush until it is fully
charged.
The handle is charging when the battery indicator is
flashing. When the handle is fully charged, the battery
indicator lights up for 30 seconds and then switches off.
Charging with the travel case
Note: Accessories included may vary based on the model
purchased.
1Take the USB cable from the bottom of the charging
travel case.
2Connect the charging travel case via the USB cable to
5V DC input power either from:
- The USB adapter provided
- a UL-listed or certified to ANSI/UL 60950-1
personal computer's standard USB connector or,
- a UL-listed or certified to ANSI/UL 60950-1 LPS
power supply with USB output port or,
- a UL-listed or certified 1310 Class 2 power supply.

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3Place the handle in the travel case. The travel case
charges your toothbrush until your toothbrush is fully
charged.
Battery status
Battery status (handle on plugged in charger or in
charging travel case)
When the handle is placed on the charger or in the
charging travel case, the battery indicator shows the
battery level.
Battery status Battery indicator
Charging Flashes
Full Lights up for 30 seconds and then
switches off
Battery status (when handle is not placed on
charger or in charging travel case)
When the toothbrush is awake, the battery indicator at
the bottom of the handle shows the battery level.
Battery status Battery indicator Sound
Full Lights up -
Partially full Flashes -
Low Flashes amber The handle emits 3
beeps after brushing
Empty Flashes amber The handle emits 2 sets
of 5 beeps after
brushing
Note: To save energy, the battery indicator will switch off
when not in use.