Phonak Earbuds User manual

Phonak Earbuds
User Guide
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Contents
1. Welcome
2. Getting to know your earbuds
2.1 Packaging content
2.2 Product description
2.3 General use
2.4 Streaming stability
3. Getting started
3.1 Switching earbuds on or off is easy
3.2 Put the earbuds into pairing mode
3.3 Connect to a mobile device
3.4 Fit your earbuds perfectly
3.5 Place the earbuds into your ears
4. Daily use of the product
4.1 Speech clarity settings
4.2 Setting the volume
4.3 Making a phone call
4.4 Ambient awareness
4.5 Using the Phonak myEarbuds app
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4.6 Charging the earbuds
4.7 Charging the case
4.8 Battery status indicators
4.9 Cleaning the sleeves
4.10 Firmware update
4.11 Factory reset
5. Troubleshooting
6. Service and warranty
6.1 Local warranty
6.2 International warranty
6.3 Warranty limitation
7. Compliance information
8. Information and explanation of symbols
9. Important safety information
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Thank you for choosing Phonak Earbuds.
Please read this user guide carefully to discover how to
benefit from the features.
The “Phonak myEarbuds” app provides additional benefits
as described in chapter 4.5.
Please read the safety warnings prior to installation
or use of the product.
Phonak – life is on www.phonak.com
1. Welcome
CE mark applied: 2021
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2. Getting to know your
earbuds
2.1 Packaging content
Spare pairs of small
and large sleeves
USB-C to USB-A cable
Left
earbud
Right
earbud
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2.2 Product description
Earbuds
1Multi-function button
(short and long press/
double tap)
2Microphones
3Left/right marking
4 Sound outlet
5Charging contacts and
ear sensor
Sleeves
6Retention for secure hold
7Size (1-3) and left (L) /
right (R) marking
8Dome
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The default voice prompt language is English.
This – and other configurations – can be adjusted
with the Phonak myEarbuds app.
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Charging case
10 Charging contacts
a Left earbud
b Right earbud
11 Pairing button
12 Battery indicator lights
a Left earbud
b Case
c Right earbud
13 USB-C charging socket
10a
12 (a, b, c)
11 10b
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You can stream the stereo audio signal to the earbuds
and make hands-free phone calls.
To watch TV, best results are achieved when using the
dedicated low latency interface “Phonak TV Connector”.
2.3 General use
The intended use of these earbuds is to wirelessly connect
to Bluetooth® enabled devices such as mobile and smart
phones or tablets.
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2.4 Streaming stability
Line-of-sight between your earbuds and the connected
device is not required.
The connection range is typically up to 10 meters (30 ft).
The range may be reduced when the signal is obstructed
by obstacles such as walls or the human body.
Best results are achieved when using the earbuds in line
of sight to the connected device.
If the audio transmission is interrupted, reduce the
distance and avoid obstacles in between.
The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by Sonova
AG is under license.
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3. Getting started
3.1 Switching earbuds on or off is easy
The earbuds automatically switch
on when removed from the case.
They switch off when back in the
case.
The indicator lights will light up
: Battery ok
: Battery <20%, consider charging
In the event an earbud switched off, a short press on the
button switches it on again.
short press
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