Phonak EasyCall User manual

User Guide
Phonak EasyCall

2
1. Welcome 5
2. Getting to know your EasyCall 7
2.1 How the device works 7
2.2 Device description 8
3. Getting started 9
3.1 Setting up the power supply 9
3.2 Understanding the indicator light 10
3.3 Charging the battery 12
3.4 Switching On or O 13
3.5 Initial pairing to a phone 14
3.6 Connecting to a cell phone 16
3.7 Testing the connection to the hearing aids 17
3.8 Setting the phone's ringtone prole 19
4. Attaching EasyCall onto your cell phone 20
4.1 Attaching using the Phonak hard case 20
4.2 Attaching using double-sided adhesive tape 21
Contents

3
5. Daily use 26
5.1 Correct holding position 26
5.2 Making a call 28
5.3 Accepting a call 29
5.4 Setting the phone volume during a call 30
5.5 Ending a call 30
6. More detailed information 31
6.1 Low battery indication 31
6.2 Transferring a call 31
6.3 Second incoming call 32
6.4 Deleting paired Bluetooth devices 33
6.5 Removing EasyCall from your phone 34

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7. Troubleshooting 35
8. Service and warranty 41
8.1 Local warranty 41
8.2 International warranty 41
8.3 Warranty limitation 42
9. Compliance information 43
10. Information and explanation of symbols 46
11. Important safety information 50

5
Phonak EasyCall is a quality product developed by
Phonak, one of the world’s leading companies in hearing
technology.
The intended use is to wirelessly connect your Phonak
hearing aids to your cell phone.
Please read the user instructions thoroughly in order to
benet from all the possibilities EasyCall has to oer.
Phonak – life is on www.phonak-us.com
1. Welcome
CE mark applied: 2015
0560

6
Hearing aid compatibility
This product uses a dedicated wireless link to Phonak
hearing aids. Please ask your hearing care professional
about your hearing aid's compatibility.
This user guide is valid for:
Phonak EasyCall
Compatible with wireless Spice, Spice+ and Quest
hearing aids.
Phonak EasyCall II
Compatible with wireless Venture hearing aids
and newer.

max. 10 cm
(4")
7
2.1 How the device works
Phonak EasyCall is securely
attached to a cell phone.
It picks up the call from
the phone via Bluetooth®
and transmits the
caller's voice directly to
both hearing aids
simultaneously.
During the call, hold the cell
phone (with EasyCall attached)
within 10 cm (4") distance
of one of the hearing aids.
EasyCall is designed for speech and cell phone use
only. Music streaming and video calls are usually
not supported, although some phones are capable
of doing this.
Bluetooth® is a registered trademark owned by the Bluetooth SIG, Inc.
Own voice
Communication
Caller’s voice
2. Getting to know your EasyCall

B
AC
E
D
8
2.2 Device description
ACall button with
built-in indicator light
BMicro-USB
charging input
CMicrophone
opening
DCell phone scratch-
protection ring
EOptional double-
sided adhesive tape
Optional accessories
For the best placement of
EasyCall, check the
availability of a Phonak
EasyCall hard case to
match your cell phone on
www.phonak-us.com/easycall

1.
1. 2.
2.
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3. Getting started
3.1 Setting up the power supply
Select the adapter for your country.
US EU
JFirst, insert the top round
end of the adapter into
the round corner of the power
supply.
JClick the bottom end of the
adapter in to lock it into place.
JTo remove, rst pull back the tab
on the power supply.
JPull the adapter upwards to
remove it.

3.2 Understanding the indicator light
Switching on
Switching o
Pairing mode
During phone call
Bluetooth connected
On and ready to
connect
Low battery warning
Green for 2 seconds
Red for 2 seconds
Rapid blue blink
Solid blue
Blink blue every
5 seconds
(max. 1 minute)
Blink green every
5 sec. (max. 1 hour)
Consecutive red
blinks
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