Phonak RemoteMic User manual

www.phonak.com
Phonak AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
029-0312-02/V1.00/2014-10/A+W/FO Printed in Switzerland © Phonak AG All rights reserved
User Guide
Phonak RemoteMic
0678

2 3
1. Welcome 5
2. Getting to know your RemoteMic 6
2.1 Device description 7
2.2 Compatibility note 8
2.3 Streaming stability note 9
3. Getting started 10
3.1 Charging the battery 10
3.2 Switching On 12
3.3 Pairing the RemoteMic 13
3.4 Understanding the indicator lights 16
4. Daily use 18
4.1 Preparing the streamer 18
4.2 Connecting devices 19
4.3 Setting the volume 21
4.4 How to wear 22
4.5 Pause and resume 24
4.6 Switching o 25
Contents
5. Special use cases 26
5.1 RemoteMic and phone calls 26
5.2 RemoteMic and watching TV 27
5.3 RemoteMic streaming distance 28
5.4 Using the securing cord 29
5.5 Deleting all Bluetooth pairings 30
6. Troubleshooting 31
7. Service and warranty 36
8. Compliance information 38
9. Information and explanation of symbols 42
10. Important safety information 47

4 5
1. Welcome
RemoteMic is a quality product developed by Phonak,
one of the world’s leading companies in the eld of
hearing technology.
Please read the user instructions thoroughly in order
to be able to benet from all the possibilities your
hearing system can offer.
If you have any questions, please consult your hearing
care professional or go to www.phonak.com/remotemic
Phonak – life is on www.phonak.com
For detailed information on the ComPilot,
ComPilot II or ComPilot Air II such as features,
indicator light explanations, etc., please refer
to the corresponding user guides.
I will use the RemoteMic along with the following
streamer:
c ComPilot c ComPilot II c ComPilot Air II
CE mark applied: 2012
0678

ComPilot Air II *RemoteMic
6 7
The RemoteMic sends the speaker’s voice wirelessly to
your hearing aids via the Phonak streamer.
The system consists of three main elements:
the RemoteMic, your Phonak hearing aids and a
streamer, such as Phonak ComPilot Air II.
Hearing aid Speaker
2. Getting to know your RemoteMic
2.1 Device description
AVolume up ( )
Volume down ( )
Power switch ( )
Charging input (mini-USB)
Microphone opening
Indicator light
Securing cord eyelet
Retaining clip
Accessories
(content may vary depending on country)
JDual mini-USB splitter (1 in /2 out)
JDetachable securing cord
JProtective bag
Max 20 m
(60 ft)
A






*Phonak streamers ComPilot or
ComPilot II are also compatible

8 9
2.3 Streaming stability note
The Bluetooth connection range between the RemoteMic
and a streamer can be up to 20 meters (60 ft).
The range may be reduced when the signal is obstructed
by obstacles such as walls or the human body.
The best results are achieved when the RemoteMic is in
the line of sight to the streamer.
Other optional accessories
JPhonak mini-USB power supply (charger)
J12 V car charger adapter
2.2 Compatibility note
In addition to your Phonak wireless hearing aids, a
compatible streamer is required.
2. Getting to know your RemoteMic
The Bluetooth® word mark and logos are registered trademarks owned
by Bluetooth SIG, Inc. and any use of such marks by Phonak is under license.
Other trademarks and trade names are those of their respective owners.

10 11
3. Getting started
3.1 Charging the battery
Your RemoteMic has a built-in, non-removable,
rechargeable battery.
When charging your RemoteMic for the rst time,
let it charge for at least 3 hours, even if the
indicator light is not lit or turns green.
To charge it:
JTake the Phonak power supply from the streamer.
JPlug the power supply into a power socket.
JPlug the mini-USB plug into the RemoteMic
mini-USB socket.
JThe typical charging time is 2 hours.
JCharging is complete when the indicator light
turns solid green.
Using one power supply for two devices
Place the dual mini-USB splitter between the power
supply and the devices as shown below.
With a streamer:
Both devices can be
charged at the same
time.
With TVLink II:
The RemoteMic can be
charged while the
TVLink II is being used.
It is safe to leave the RemoteMic connected to
the charger overnight.

On O
2.
1.
12 13
3.3 Pairing the RemoteMic
Before using the RemoteMic with a streamer for the rst
time, the devices must rst be paired with each other.
If you have received the RemoteMic and the
streamer in a set, they are paired already.
Move to Chapter 3.4.
Put the streamer into pairing mode
With ComPilot Air II:
JTurn on and press the volume
up button at the same time.
With ComPilot II:
JTurn on rst. Press the connect
and volume up buttons
at the same time for 2 sec.
The rapidly blinking blue
indicator light conrms that
the streamer is in pairing mode.
3.2 Switching On
Slide the power switch
to turn the RemoteMic
on or o.
Sleep mode
If no streamer is detected for more than 30 minutes,
the RemoteMic enters sleep mode even if it is still
switched on.
To return from sleep mode, switch the RemoteMic o
and turn it on again.
3. Getting started

1.
2.
14 15
Completion of pairing
Wait until both indicator lights turn solid blue. This
can take up to 2 minutes but usually occurs within
a few seconds.
You only have to pair the devices once. They will
remain paired and will automatically connect after
being turned on again as described in chapter 4.2.
Put RemoteMic into pairing mode
If the RemoteMic has never been paired, it will
automatically be in pairing mode for 30 minutes
after turning on. This is indicated by a rapidly
blinking blue indicator light.
To manually start pairing mode:
JSwitch the RemoteMic o.
JPress and hold the volume up
button ( ).
JTurn the RemoteMic on while pushing
the ( ) button at the same time.
JRelease the ( ) button when the
indicator light starts rapidly blinking
blue.
JMake sure the streamer and RemoteMic
are within a 1 meter (3 ft) range.
The RemoteMic will remain in pairing mode for
2 minutes or until the pairing has been completed.
3. Getting started

poweraudio
16 17
RemoteMic power and battery information
Switching on Green for 2 seconds
Switching o Red for 2 seconds
Charging Solid red
Fully charged while Solid green
charger attached
Low battery warning Additional red short
blinks
RemoteMic in sleep Indicator light is not
mode or o lit at all
Switch the RemoteMic o and on again to turn
the device back on from sleep mode.
3.4 Understanding the indicator lights
Information during operation
or
RemoteMic Streamer
Searching for paired Solid green
device
Streaming Solid blue Solid blue
Pause mode Blink blue Blink blue
Pairing mode Rapid blink blue Rapid blink blue
3. Getting started

18 19
4. Daily use
4.2 Connecting devices
Each time the devices are turned on, they will connect
to each other automatically.
JMake sure the streamer and
RemoteMic are within 2 meters
(6 ft) range.
JTurn the RemoteMic and the
streamer on.
JThe indicator lights will turn
green.
JWait until the indicator light of
both devices turn solid blue. This
may take up to 30 seconds but
usually occurs within 5 seconds.
If the indicator light is rapidly blinking blue after
turning on the RemoteMic or if the indicator
light does not turn solid blue within two minutes,
repeat the pairing in chapter 3.3.
4.1 Preparing the streamer
JTurn the streamer on.
JWear the streamer as shown.
With ComPilot or With ComPilot Air II:
ComPilot II:
For a more detailed explanation of the
streamers, refer to the streamer’s user guides.