Phonak Audeo S YES User manual

CRT hearing aids
User Guide
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CRT hearing aids
User Guide

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1. Welcome 5
2. Important safety information:
Please read before operating your hearing aid
for the first time 6
Hazard warnings 6
Information on product safety 9
3. Hearing aid description 12
4. Step-by-step instructions for using
the hearing aid 16
Step 1. Getting to know your hearing aid 16
Step 2. Battery preparation 18
Step 3. Inserting the battery 19
Step 4. Turning on the hearing aid 19
Step 5. Inserting the hearing aid 21
Step 6. Adjusting the volume control
behind the ear 23
Step 7. Selecting the hearing program
behind the ear 25
Contents

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Step 8. Removing the hearing aid 26
Step 9. Turning off the hearing aid 27
Step 10. Changing the battery 27
5. Care and maintenance 28
6. Troubleshooting 30
7. Wireless Accessories and FM systems 32
Wireless Accessories 32
FM systems 33
8. Service and warranty 35
9. Compliance information 37
10. Information and description of symbols 40

This user guide is valid for:
Wireless models CE mark applied
Audéo S YES IX/V/III 2010
Audéo S SMART IX/V/III 2010
Non wireless models CE mark applied
Audéo S SMART I 2011
Audéo S MINI IX/V/III 2010

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1. Welcome
Your new hearing aid is a premium Swiss quality
product. It was developed by Phonak, one of the
world‘s leading companies in hearing technology.
Your hearing aid offers the most modern digital hearing
technology currently available on the market.
Please read these user instructions thoroughly in order
to benefit from all the possibilities your new hearing
aid has to offer. With proper use and care, you will be
able to enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak – life is on www.phonak.com
0459

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Please read the information on the following pages
before using your hearing aid.
A hearing aid will not restore normal hearing
and will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use
of a hearing aid does not permit a user to attain full
benefit from it. The use of a hearing aid is only
part of hearing habilitation and may need to be
supplemented by auditory training and instruction
in lipreading.
2.1Hazard warnings
The intended use of hearing aids is to amplify and
transmit sound to the ears and hereby compensate
for impaired hearing. The hearing aids (specially
programmed for each hearing loss) must only be
used by the intended person. They should not be used
by any other person as they could damage hearing.
Changes or modifications to the hearing aid that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or
the hearing aid.
2. Important safety information

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Do not use the hearing aids in explosive areas
(mines or industrial areas with danger of
explosions).
Hearing aid batteries are toxic if they are
swallowed! Keep out of reach of children and
mentally challenged people or pets. If batteries are
swallowed, consult your physician immediately!
If you feel pain in or behind your ear, if it is inflamed
or if skin irritation and accelerated accumulations
of ear wax occur, please check with your hearing care
professional or physician.
Pieces of broken ceramic housings are sharp-edged
and can cause cuts.
In very rare cases, the dome can remain in your ear
canal when removing the hearing tube from the ear.
In the unlikely case that the dome does get stuck in
your ear canal, it is strongly recommended to see a
physician for safe removal.
Hearing programs in the directional microphone mode
reduce background noises. Please be aware that

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warning signals or noises coming from behind, e.g.
cars, are partially or entirely suppressed.
The hearing aid contains small parts that can cause
choking, if swallowed by children. Keep out of
reach of children and mentally challenged people
or pets. If swallowed, consult a physician or
hospital immediately.
External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG, to avoid any electrical shock.
!The following is only applicable for persons with
active implantable medical devices (i.e. pacemakers,
defibrillators, etc.):
2. Important safety information
■Keep the wireless hearing aid at least 15 cm
(6 inches) away from the active implant. If you
experience any interference, do not use the wireless
hearing aids and contact the manufacturer of the
active implant. Please, note that interference can
also be caused by power lines, electrostatic
discharge, airport metal detectors etc.

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2.2 Information on product safety
Never immerse your hearing aid in water! Protect
it from excessive moisture. Always remove
your hearing aid before showering, bathing,
or swimming, as the hearing aid contains sensitive
electronic parts.
Protect your hearing aid from heat (never leave
near a window or in the car.) Never use a
microwave or other heating devices to dry your
hearing aid. Ask your hearing care professional
about suitable drying methods.
■Keep magnets (i.e. battery handling tool, EasyPhone
magnet, etc.) at least 15 cm (6 inches) away from
the active implant.
■You are not permitted to use wireless accessories
for your hearing aids. Ask your hearing care
professional for details.

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When you are not using your hearing aid, leave
the battery compartment open so that any
moisture can evaporate. Make sure that you
always completely dry your hearing aid after use.
Store the hearing aid in a safe, dry and clean
place.
Do not drop your hearing aid! Dropping onto a hard
surface can damage your hearing aid.
Ceramic hearing aid housings are resistant to
scratches but must be treated with care. If hit hard
enough or dropped, the ceramic housing may break.
Always use new batteries for your hearing aid. In
case a battery is leaking, replace it immediately
with a new one to avoid any skin irritation.
You can return used batteries to your hearing care
professional.
Remove the battery if you are not using your
hearing aid for a long period of time.
2. Important safety information

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Special medical or dental examination including
radiation described below, may adversely affect the
correct functioning of your hearing aids. Remove and
keep them outside the examination room/area before
undergoing:
SMedical or dental examination with X-ray (also CT
scan)
SMedical examinations with MRI/NMRI scans,
generating magnetic fields
Hearing aids don’t need to be removed when passing
security gates (airports etc.). If X-ray is used at all, it
will be in very low doses, and will not affect the hearing
aids.
IDo not use your hearing aid in areas where electronic
equipment is prohibited.

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The following user instructions describe Canal Receiver
Technology (CRT) hearing aid models.
CRT hearing aids can be adapted with a variety of
earpieces.
On the following pages use the labeled drawings to
identify the earpiece that you use.
The following table shows what battery you need for
your hearing aid model.
Model Zinc air battery size IEC ANSI
(marking on package) code code
YES IX/V/III 312 (brown) PR41 7002ZD
SMART IX/V/III/I 312 (brown) PR41 7002ZD
MINI IX/V/III 10 (yellow) PR70 7005ZD
3. Hearing aid description

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Option A: with Dome
aEarpiece: Dome (detachable)
bRetention
cxReceiver unit
dMicrophone input with microphone protector
eSwitch*
fBattery compartment with ON/OFF switch
*Option/Function not available for Audéo S YES
and Audéo S MINI
c
bf
a
Audéo S YES Audéo S SMART
Audéo S MINI
e
c
ba
d
f
d

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Option B: with Shell
aEarpiece: shell (cShell/xShell)
bxReceiver unit
cMicrophone input with microphone protector
dSwitch*
eBattery compartment with ON/OFF switch
*Option/Function not available for Audéo S YES
and Audéo S MINI
c
b
ae
d
b
a
c
e
Audéo S YES Audéo S SMART
Audéo S MINI
3. Hearing aid description

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Audéo S SMART
Audéo S MINI
Option C: with SlimTip
aRemoval handle
bEarpiece: SlimTip (detachable)
cxReceiver unit
dMicrophone input with microphone protector
eSwitch*
fBattery compartment with ON/OFF switch
*Option/Function not available for Audéo S YES
and Audéo S MINI
d
c
baf
e
c
b
d
f
Audéo S YES Audéo S SMART
Audéo S MINI
a

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The following chapter provides step-by-step instructions
on how to use your hearing aid. Please follow these
steps carefully. In the drawings, the parts that are
particularly important for each step are shown
in green.
Step 1. Getting to know your hearing aid
Take the hearing aid in your hand and try out the
hearing aid controls. This will make it easier for you
to feel for and operate the controls later on when
wearing the hearing aid.
4. Step-by-step instructions
for using the hearing aid

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Your hearing care professional can configure your hearing
aid (push) switch as either a volume control or a
program selector. Consult your hearing care professional
to determine which option is active in your hearing
aid.
Volume control option
To increase the volume, press the switch on your right
hearing aid. To decrease the volume, press the switch on
your left hearing aid (Fig. 1a).*
Left hearing aid Right hearing aid
*Option/Function not available for Audéo S YES,
Audéo S MINI and Audéo S SMART I
Fig. 1a
Decrease
volume
Increase
volume

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Hearing program option
In order to change a hearing program, press the
switch displayed (Fig. 1b).*
Step 2. Battery preparation
Remove the protective foil from the new battery (Fig. 2).
Wait for two minutes before inserting to activate the
battery.
*Option/Function not available for Audéo S YES and
Audéo S MINI
Fig. 1b
Fig. 2
4. Using your hearing aid

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Step 3. Inserting the battery
Take the hearing aid in your hand and open the battery
door. Insert the battery so that you see the
+ symbol on the battery (Fig. 3a/3b).
Step 4. Turning on the hearing aid
The hearing aid is switched on by closing the battery
compartment (Fig. 4a/4b).
Fig. 3b: Audéo S SMART
Audéo S MINI
Fig. 4a: Audéo S YES Fig. 4b: Audéo S SMART
Audéo S MINI
Fig. 3a: Audéo S YES

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Open and close the battery compartment gently
and carefully.
Check if you feel resistance when closing the
battery compartment. Check to make sure
the battery is correctly inserted and in the correct
direction. If the battery is inserted the wrong
way, the hearing aid will not work and the
battery compartment can be damaged.
The hearing aid is now switched on. It can take up to
15 seconds before it starts.
(When you wear the hearing aid, you will hear an
acoustic signal).
4. Using your hearing aid