Phonak Audeo S YES User manual

CRT hearing aids
User Guide
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CRT hearing aids
User Guide

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1. Welcome 5
2. Important safety information:
Please read before operating your hearing aid
for the first time 6
Hazard warnings 6
Information on product safety 9
3. Hearing aid description 12
4. Step-by-step instructions for using
the hearing aid 16
Step 1. Getting to know your hearing aid 16
Step 2. Battery preparation 18
Step 3. Inserting the battery 19
Step 4. Turning on the hearing aid 19
Step 5. Inserting the hearing aid 21
Step 6. Adjusting the volume control
behind the ear 23
Step 7. Selecting the hearing program
behind the ear 25
Contents

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Step 8. Removing the hearing aid 26
Step 9. Turning off the hearing aid 27
Step 10. Changing the battery 27
5. Care and maintenance 28
6. Troubleshooting 30
7. Wireless Accessories and FM systems 32
Wireless Accessories 32
FM systems 33
8. Service and warranty 35
9. Compliance information 37
10. Information and description of symbols 40

This user guide is valid for:
Wireless models CE mark applied
Audéo S YES IX/V/III 2010
Audéo S SMART IX/V/III 2010
Non wireless models CE mark applied
Audéo S SMART I 2011
Audéo S MINI IX/V/III 2010

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1. Welcome
Your new hearing aid is a premium Swiss quality
product. It was developed by Phonak, one of the
world‘s leading companies in hearing technology.
Your hearing aid offers the most modern digital hearing
technology currently available on the market.
Please read these user instructions thoroughly in order
to benefit from all the possibilities your new hearing
aid has to offer. With proper use and care, you will be
able to enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak – life is on www.phonak.com
0459

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Please read the information on the following pages
before using your hearing aid.
A hearing aid will not restore normal hearing
and will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use
of a hearing aid does not permit a user to attain full
benefit from it. The use of a hearing aid is only
part of hearing habilitation and may need to be
supplemented by auditory training and instruction
in lipreading.
2.1Hazard warnings
The intended use of hearing aids is to amplify and
transmit sound to the ears and hereby compensate
for impaired hearing. The hearing aids (specially
programmed for each hearing loss) must only be
used by the intended person. They should not be used
by any other person as they could damage hearing.
Changes or modifications to the hearing aid that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or
the hearing aid.
2. Important safety information

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Do not use the hearing aids in explosive areas
(mines or industrial areas with danger of
explosions).
Hearing aid batteries are toxic if they are
swallowed! Keep out of reach of children and
mentally challenged people or pets. If batteries are
swallowed, consult your physician immediately!
If you feel pain in or behind your ear, if it is inflamed
or if skin irritation and accelerated accumulations
of ear wax occur, please check with your hearing care
professional or physician.
Pieces of broken ceramic housings are sharp-edged
and can cause cuts.
In very rare cases, the dome can remain in your ear
canal when removing the hearing tube from the ear.
In the unlikely case that the dome does get stuck in
your ear canal, it is strongly recommended to see a
physician for safe removal.
Hearing programs in the directional microphone mode
reduce background noises. Please be aware that

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warning signals or noises coming from behind, e.g.
cars, are partially or entirely suppressed.
The hearing aid contains small parts that can cause
choking, if swallowed by children. Keep out of
reach of children and mentally challenged people
or pets. If swallowed, consult a physician or
hospital immediately.
External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG, to avoid any electrical shock.
!The following is only applicable for persons with
active implantable medical devices (i.e. pacemakers,
defibrillators, etc.):
2. Important safety information
■Keep the wireless hearing aid at least 15 cm
(6 inches) away from the active implant. If you
experience any interference, do not use the wireless
hearing aids and contact the manufacturer of the
active implant. Please, note that interference can
also be caused by power lines, electrostatic
discharge, airport metal detectors etc.

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2.2 Information on product safety
Never immerse your hearing aid in water! Protect
it from excessive moisture. Always remove
your hearing aid before showering, bathing,
or swimming, as the hearing aid contains sensitive
electronic parts.
Protect your hearing aid from heat (never leave
near a window or in the car.) Never use a
microwave or other heating devices to dry your
hearing aid. Ask your hearing care professional
about suitable drying methods.
■Keep magnets (i.e. battery handling tool, EasyPhone
magnet, etc.) at least 15 cm (6 inches) away from
the active implant.
■You are not permitted to use wireless accessories
for your hearing aids. Ask your hearing care
professional for details.

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When you are not using your hearing aid, leave
the battery compartment open so that any
moisture can evaporate. Make sure that you
always completely dry your hearing aid after use.
Store the hearing aid in a safe, dry and clean
place.
Do not drop your hearing aid! Dropping onto a hard
surface can damage your hearing aid.
Ceramic hearing aid housings are resistant to
scratches but must be treated with care. If hit hard
enough or dropped, the ceramic housing may break.
Always use new batteries for your hearing aid. In
case a battery is leaking, replace it immediately
with a new one to avoid any skin irritation.
You can return used batteries to your hearing care
professional.
Remove the battery if you are not using your
hearing aid for a long period of time.
2. Important safety information