Physipro NEOX Tilt-in-Space User manual

Owners Manual
This manual contains important information about this product.
Please pass it to the nal user upon delivery.

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Physipro Inc. is delighted to have you as one of our clients. We sincerely wish to
thank you for the trust you have shown in our company by choosing one of our
products. This user manual has been designed to allow you, the client, to use the
NEOX™ Tilt-in-Space safely and in an optimal way. For all adjustments and settings,
Physipro Inc. strongly recommends you consult a qualied professional. Physipro
Inc. provides you with specic verications you should perform on a regular basis
in order to optimize the performance of your NEOX™ Tilt-in-Space and extend its
operational life. Physipro Inc. relieves itself from any liability should any bodily injury
or property damage result from a lack of care or misuse or from any modication
made to the product without prior written consent of the company. For Physipro
Inc., your satisfaction remains a priority.
Table of contents
1. NEOX™ Parts.................................................................................... 4
2. Specications ................................................................................. 5
3. Safety and maintenance ............................................................ 6
3.1 Safety Inspection Checklist .............................................................. 6
3.2 Safety.................................................................................................. 7
3.3 Cleaning, storage and recommendations .................................... 10
4. Depth and Width adjustments .............................................. 11
4.1 Seat depth modication ................................................................ 11
4.2 Seat width modication.................................................................. 12
5. Seat to oor height .................................................................... 13
6. Rear Wheels................................................................................... 15
6.1 Rear wheel setup and height adjustment ..................................... 15
6.2 To Uninstall the rear wheel ............................................................ 15
6.3 Quick Release axle .......................................................................... 16
6.4 Horizontal Adjustment ................................................................... 16
6.5 Lateral Adjustment ......................................................................... 17
6.6 Overcome an obstacle – Tilt Rear Caster (6 wheels conguration).......18
7. Front Wheels ................................................................................ 19
7.1 Front wheels installation ............................................................... 19
7.2 Caster installation ........................................................................... 20
8. Back.................................................................................................. 21
8.1 Back angle modication ................................................................. 21
8.2 Dynamic Back .................................................................................. 22
8.3 Back cane height adjustment......................................................... 23
8.4 Recliner back.................................................................................... 24

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8.5 Reclining back bar ........................................................................... 26
8.6 Tension bar for headrest support ................................................. 26
8.7 Installation - Angle adjustable pushhandle (optional) ................ 28
8.8 Angle adjustment of the pushhandle............................................ 28
9. Tilt-in-Space.................................................................................. 29
9.1 Positive Tilt ...................................................................................... 29
9.2 Negative Tilt..................................................................................... 30
10. Armrests....................................................................................... 32
10.1 «U» Type......................................................................................... 32
11. Footrests...................................................................................... 32
11.1 Swing-in / swing-out footrests ..................................................... 32
11.2 Height adjustment ........................................................................ 33
11.3 Angle adjustable footplates......................................................... 33
11.4 Depth adjustable footplates ........................................................ 33
11.5 Folding footplate .......................................................................... 34
12. Elevating and articulating legrest..................................... 34
12.1 Installation..................................................................................... 34
12.2 Height adjustment ........................................................................ 35
12.3 Angle adjustment.......................................................................... 35
13. Wheel lock .................................................................................. 36
13.1 Wheel lock installation ................................................................. 36
13.2 Wheel lock adjustment ................................................................. 36
13.3 To apply brake............................................................................... 36
13.4 Attendant Wheel Lock – 4 wheel option ..................................... 37
13.5 To apply Attendant Wheel Lock 4 wheel option......................... 38
13.6 Attendant Wheel Lock 6 wheel option ........................................ 38
13.7 To apply Attendant Wheel Lock 6 wheel option......................... 39
14. Anti-tip tubes............................................................................. 40
14.1 Adjustment .................................................................................... 40
14.2 Installation..................................................................................... 40
14.3 Remove .......................................................................................... 41
15. Transit use................................................................................... 42
16. Maintenance .............................................................................. 43
17. Warranty...................................................................................... 44
18. Appendix A ................................................................................. 45

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1. Components
The main components are provided with the standard model. Several options and
accessories are also available. Please contact us for more details or refer to the
purchase order.
Figure 1 : Wheelchair Main Components
Armrest
Footplate
Front wheel
Rear wheel
Wheel lock
Transit use
Legrest
mechanism

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2. Specications
A Back height 12" to 25"
B Seat depth 14" to 22" (± 1" adjustable)
C Seat width Small frame 14" to 19" / Extended frame 19" to 22" / HD frame 20" to 26"
D Seat to oor height 13" to 20"
E Overall length 42"
F Overall width +8" to +12" based on option chosen
G Rear wheel diameter 12", 16", 20", 22", 24"
H Front wheel diameter 5", 6", 8"
I Transport weight* Neox 4 wheels: 50.8 lb Neox 6 wheels: 55.8 lb
J Maximum load 250 lb / 350 lb
Back angle 85° to 115°, (5° increments) Gas recline back max 130°
Tilt** (-) 5° to 45°
Armrest :
« U » Type 7" to 12"
« U » Type lowered 6" to 9"
Footrest : 60° - 70° - 90° (foldable & adjustable in height by 5" )
Legrest : elevating/articulating legrest
Table 1 : Specications
*Weight based on 16” x 16” wheelchair with all standard components except for rear wheels. Rear wheels
are excluded since there are multiple dierent weights for possible wheel congurations. Example, a pair
of standard 22”rear wheels weighs 7.8 lb.
** Refer to Appendix A for limitation table.

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Physipro Inc. oers several accessories and options to help you customize your
wheelchair according to your specic needs.
Please contact us for more details or refer to the purchase order.
Rear Wheel
Casters Short
Axles Threaded, Quick Release
Wheel Locks Push to lock, Attendant Wheel lock, Unilateral Wheel lock, Wheel
Lock Extension, Retractable Wheel lock extension
Transit option
Do not use this equipment without having read and understood this user
manual in its entirety. This manual includes critical information intended
to ensure the safety of the user and the individuals who handle the
NEOX™.
3.1 Safety Inspection Checklist
Maintenance procedures:
Ensure that the wheelchair rolls straight and that all parts work smoothly;
Check for noise, vibration, or a change in ease of use;
Make sure that the wheel locks do not interfere with tires when rolling;
Verify that the wheel locks are easy to engage;
Make sure the anti-tip tubes lock in place;
Ensure that the wheel locks prevent the wheelchair from moving when
engaged;
Ensure the seat and backrest are stable and secured to the frame;
Inspect the seat and backrest for loose or broken hardware;
Check for proper tire ination pressure;
Inspect tires for at spots and wear;
Ensure armrests are secured when locked;
Check if footrests are positioned and secured properly;
Ensure there is no heavy object xed to the backrest;
Ensure the seat positioning strap is secured to the frame and adjusted to
the client’s needs;
Check to see that both quick-release rear axles are locked.
3. Recommendations

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3.2 Safety
Several safety measures must be applied to ensure the safety of the user and
the individuals who handle or use the wheelchair. Note that the following list is
not exhaustive. Therefore, the user and the individuals who handle or use the
wheelchair have the responsibility to handle it or use it cautiously.
Never use the wheelchair with improper tire ination pressure;
Never attempt to reach an object if you have to lean forward, backward or
sideways;
Do not attempt to approach an obstacle whose height could reduce the
stability of the wheelchair;
Never carry passengers;
Do not fasten objects to the backrest, except those provided with
the wheelchair;
Do not attempt to tilt the wheelchair without any assistance;
Never use the footplate as a platform. When getting in or out of the
wheelchair, make sure that the footplates are in the upward position;
Do not stand on the frame of the wheelchair;
Do not expose the wheelchair directly to the sun, the hot surfaces could
cause severe burns;
Always keep ngers and hands clear of any moving parts;
Use the provided anchorage rings for specialized transportation. These
anchorage rings do not substitute for the restraining system certied
by Transport Canada.
Steps
1. Unlock and rotate the anti-tip tubes up
in order to avoid conict with the stairs.
2. The assistant should grab both push
handles and position the wheelchair on
the top step and tilt it in order to lift the
front wheels.
3. The assistant must maintain this
position and push cautiously forward
until the front wheels of the wheelchair
touch the ground.
Note - Never try to descend a step without assistance.
Figure 2 : Steps

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Going up and down stairs
The intervention of two assistants is
required to go up or down stairs. To do
so, one assistant should stand behind the
wheelchair holding the push handles.
The second assistant should maintain
a xed part of the frame at the front of
the wheelchair to prevent it from rolling
forward.
Going down slopes
It is very important to control your
direction and your speed when going
down slopes. To make a safe descent,
lean back and let the handrims slide
slowly in your hands. You should
always be able to stop the wheelchair
by blocking the handrims.
Note- Always have an assistant behind
the wheelchair when going down
long slopes.
Figure 3 : Going up and
down stairs
Figure 4 : Going down slopes
Going up slopes
Lean your body forward and propel
evenly with both hands.
WARNING
When on a slope, the center of
balance of your wheelchair may be
aected. Your wheelchair could tip
backwards, forwards or sideways and
anti-tip tubes may not prevent a fall
or tip-over. Your wheelchair is less
stable when riding on a slope.
Note – Use a transfer board if at all possible. Figure 5 : Going up slopes

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WARNING
It is not recommended to transfer without
the help of an assistant; it requires good
balance and agility. Be warned that there
is a time during the transfer when the
wheelchair is not below you.
Lifting
DO NOT attempt to lift the wheelchair by
any removable parts.
Lifting the wheelchair by its removable
parts may result in injury or damage to the
wheelchair.
Figure 6 : Transfer
Exterior Use
• At night, use reective tape on your chair and clothing.
• Do not cross a road with dense fast-moving trac of more than
two lanes.
• Make eye contact with drivers before you go forward when you
cross a street.
• Be extremely careful when you use your wheelchair on a wet or slick
surface. In case of any doubt do not hesitate to ask for help.
• Avoid excess moisture
Weight Limitation
NEVER exceed the weight limit for combined weight of user and items
carried. Exceeding the weight limit may result in injury or damage to your
chair, a fall, tip-over or loss of control. (For weight limit, please refer to
table 1, page 6)
Terrain
Do not use your wheelchair on sand or gravel surface soils. This may
damage wheels or axles or loosen fasteners of your chair.
Seat Positioning Strap
Always wear your seat positioning strap. The seat positioning strap is
an option on this chair. You may order without the seat positioning
strap. To ensure an additional safeguard, Physipro strongly recommends
ordering the seat positioning strap. However, the seat positioning strap
as a primary purpose of positioning. It is not designed for use as a safety
device withstanding high stress loads such as auto or aircraft safety belts.
Immediately replace the strap If signs of wear appear. Serious injury can
occur in the event of a fall from a wheelchair.

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WARNING
The anti-tippers are not to be used as tipping levers.
3.3 Cleaning, recommendations and storage
3.3.1 Paint :
Cleaning your wheelchair with mild soap or a diluted neutral desinfectant
(2 ounces for 8 liters of water) is recommended at least once a month.
To protect the paint, we suggest that you put a coat of non-abrasive car
wax every 3 months.
3.3.2 Recommendations :
Remove any lth (organic and / or biological) immediately.
Do not ush with water (the tubing and other parts could corrode from
the inside). If so, dry as soon as possible.
You can dry clean your wheelchair with the proper equipment.
If the user is contagious, disinfect the seat, the armrests, the backrests and
every other surface daily with a disinfectant. Do not rinse or wipe,
just let it dry.
3.3.3 Storage :
Store your chair in a clean, dry area.
If stored for more than 3 months, have your chair inspected by an
authorized dealer before use.
Tires
Ensure your wheelchair has the proper tire pressure before using it.
Proper pressure extends the life of your tires and facilitates its use. The
recommended tire pressure is listed on the tire.
• Do not overinate the tires.
• Do not use your wheelchair if the tires are under or over-inated
• Low air pressure may make the wheel lock slip and allow the wheel to
turn unexpectedly.
• Over-inated tires may burst.
Failure to follow these suggestions may result in serious bodily injury to
the user and damage to the wheelchair.

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4. Depth and Width adjustments
4.1 Seat depth modication
The NEOX™ seat depth can be modied by moving the backrest canes. All seat
depths ordered allow for an increase or decrease of the depth by 1". Please
note that a 14" seat depth only increases by 2" and a seat 22" only decreases
by 2".
Follow these steps to modify the depth:
1. Using a 4 mm and 10 mm Allen Key, unscrew bolt A, Band C;
2. Using a at punch, remove the sleeves; (gure 7-b);
3. Move the back posts backward or forward to get the desired depth;
4. Replace sleeves, bolts and armrest
hardware, tighten. (Warning - Do not over
tighten bolts Ato avoid blocking the armrest
hardware pivot.)
It is also necessary to follow these steps,
if you changed the seat depth:
1. Using 2 wrenches at 10 mm,
unscrew screw Dand E;
2. Move the back posts backward or
forward to get the desired depth;
3. You can adjust the legrest depth at
the same time;
4. Replace the screws, tighten.
B
Figure 7-b : Seat Depth Modication
Figure 7 : Seat Depth Modication
Figure 8 : Seat depth modication
C
A
Armrest hardware
Adjustable legrest
Modify the seat depth will aect the center of mass location. Please refer to
appendix A for proper conguration.

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4.2 Seat width modication
The seat width can be modied by adjusting the crossbars. Three types of
congurations are possible; small frame 14" to 19", extended frame 19" to 22"
and HD frame 20" to 26".
Follow these steps to modify the width:
1. Using a 3 mm and 8 mm Allen key, unscrew bolt A, remove the rigidizer B,
if needed;
2. Using two 10 mm Allen Keys, unscrew bolt Dand using two 13 mm Allen
Keys, unscrew bolt C ;
3. Expand or shrink simultaneously the frame and the seat in the desired
position.
4. Replace bolts Cand D, tighten.
5. Change the rigidizer and tighten the bolts.
Figure 9 : Seat width modication
1 inch increment
adjustment

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5. Seat to oor height
Please note that the minimum seat to oor height of the NEOX™ can vary
depending on the rear wheel and front wheel diameter combination. The other
heights available can be obtained by adjusting the frame.
Any modications made on the NEOX™ must be performed by a
professional. Failure to respect this warning can cause serious injury to the
user or others.
Position Casters
Limited tilt in space with a seat-to-oor height of 13" and 14"
Position Rear Wheel
4 wheel conguration
Rear wheel Front wheel Position
Rear Wheel
Position
Casters Seat to Floor heights
1"
5" P3 D 13" to 18"
6" P3 C 13" to 18"
8" P4 D 15" to 20"
16" 8" P3 D 15" to 20"
8" P4 D 15" to 20"
20"
5" P1 C 13" to 18"
6" P1 B 13" to 18"
6" P2 D 14" to 19"
22" 6" P1 D 14" to 19"
8" P2 D 15" to 20"
24" 8" P1 D 15" to 20"
Figure 10 : Seat to Floor heights
P3
P4
Consult Appendix A for overall width and possible tilt limitation according to
conguration.

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6 Wheel congurations
Mid-Wheel Drive Seat-to-Floor height Required Location
P1 P2
20" 14" to 19" X
22" 14" to 19" X
24" 15" to 20" X
Self propelling conguration
Please note that the central wheels are the only
wheels that have to be chosen in function of
the seat-to-oor height. The other wheels are
assembled on 5" or 6" inches dynamic forks.
Figure 11 - Mid-Wheel Drive

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Always check the steadiness of the wheelchair. It may require a
modication of the seat or the mid wheel positioning device.
6. Rear wheels
6.1 Rear Wheel installation and height adjustment
The wheels available for the NEOX™ are from 12" to 24" and 6 positions are
possible for the height.
Follow these steps to install the rear wheel:
1. Insert the positioning device Bin the hole corresponding to the desired
height (Figure 12);
2. Slide axle Ainside the positioning device B;
3. Insert nut Cat the end of the axle A;
4. Tighten nut Cwith a ¾" wrench while holding the axle Awith a ¾" ratchet.
Note – To simplify this process; place the NEOX™on a at surface such as a table or a
bench.
Figure 12 : Rear Wheel Installation
6.2 To Uninstall the rear wheel
1. Loosen nut Cwith a ¾" wrench while holding the axle Awith a ¾" ratchet;
2. Remove nut Cat the end of the axle A;
3. Slide axle Aoutside the positioning device B;
4. Remove axle Afrom the wheel.

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6.3 Quick release axle (Optional)
Follow these steps to uninstall quick release:
1. Release the wheel lock by pulling it backward;
2. Completely depress quick-release button A;
3. Remove the wheel while keeping the button Apushed in.
When you re-install the quick release axle, ensure that both quick-release
rear axles are locked. An unlocked axle may come o during use and
cause a fall.
Always use the more stable position (Wheel Backward) to guaranty
stability. To propel, consider the 6 wheel conguration.
Figure 13 : Quick Release Use
Insert fully lock
pin
6.4 Adjusting the Wheelbase forward and back
The mid wheel drives’ position is very
important for the base stability. The more the
mid wheel drives are positioned forward, the
more the stability is decreased. However, it
facilitates propelling. To satisfy the need of
each individual it is possible to proceed to
dierent horizontal adjustments.
Follow these steps:
1. Remove the rear wheel (refer to section 7);
2. Unscrew screw Aand Busing 13 mm Allen
Key;
3. Slip the anchoring plate to obtain the
desired position;
4. Replace screw Aand B, tighten.
Figure 14 : Adjusting the Wheelbase forward
and back
AB

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6.5 Rear Wheel Lateral Adjustment
This modication is used to move the rear wheels closer or further from the
frame.
To do so, follow these instructions:
1. Remove the rear wheel (refer to section 6.2 ; 6.3);
2. Untighten nut Ato release the positioning device Bwith the use of a 1 1/8”
wrench;
3. Unscrew or screw the positioning device Bin or out in order to obtain the
desired position;
4. Firmly tighten nut Awith the use of a 1 1/8” wrench;
5. Re-install the rear wheel.
Figure 16 : Innermost Position of the WheelFigure 15 : Outermost Position of the Wheel
After any adjustments, make sure all attaching hardware is tightened securely
– otherwise injury or damage may occur.
A
B

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1.
2.
3. Once the back wheels are free, lightly
pull or push the strap to release the
plungers from the mechanism.
Note: Pulling the strap (instead of
pushing) will help to remove patient’s
weight from the back wheels.
4. Keeping your foot on the strap, tilt the
wheelchair backward until the front
wheels clear the obstacle.
5. Once the obstacle is cleared, tilt the
wheelchair frontward until the wheels
are supported. The back wheels will go
back to their original position.
1. For security reasons, it is important to
HAVE THE UPHOLSTERY PARALLEL
TO THE GROUND and to REMOVE THE
PATIENT’S WEIGHT FROM THE BACK
WHEELS before using the mechanism.
2. To clear obstacles, LIFT THE HANDLES
to remove the patient’s weight from the
back wheels.
6.6 Clearing obstacles – Tilt Rear Wheel Mechanism (6-wheel conguration)
1
2
Figure 17 : Tilt Rear Caster

4
3
WARNING! The back wheels should no
longer touch the ground.
WARNING! The maximum height for a
clearable obstacle is 5 inches.
WARNING! Make sure the mechanism
is locked in by looking at the plungers’
position.

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Figure 18 : Front wheel installation
7. Front Wheels
7.1 Front wheels installation
To change the wheels, simply follow these instructions:
1. Determine the front wheel position on the fork. Refer to section 5.
2. Insert screw Ain the corresponding hole with both spacers Bbetween the
wheel and fork on each side.
3. Put bolt Cat the end of screw Aand tighten with two 13 mm wrenches.
This step is required when a front wheel position or seat height has been changed.
It will help to always have a straight line, therefore easier propulsion. Please refer
to section 5.
The modication of a wheel of 1" for a wheel of 2 ", or vice versa, requires the
acquisition of an adapted fork for each case.
Once tightened, the wheel must turn easily
A C
B B

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7.2 Caster installation
To change the Caster, simply follow these instructions:
1. Insert ball bearings Gand bushing Hinside the frame housing Cif needed.
2. Slide bolts Fin fork E.
3. Assemble fork components, bolts Fand washer Din the frame housing C.
4. Fasten the fork by tightening nut Busing a socket and a ¾" wrench.
5. Install cap Aon the frame housing
Figure 19: Caster Installation
Ensure tightness when the forks are installed. Verify that the fork rotates
properly. Otherwise, loosen nut slightly.
Any change to the Neox™ must be performed by a professional. Non-
compliance with this notice may result in severe consequences for the
safety of the users and individuals in contact with the base.