Planar PT3290PW User manual

PT3290PW
Touch Screen Monitor
USER’S GUIDE
www.planar.com

The information contained in this document is subject to change without notice.
This document contains proprietary information that is protected by copyright. All rights
are reserved. No part of this document may be reproduced,translated to another language
or stored in a retrieval system, or transmitted by any means, electronic, mechanical,
photocopying, recording, or otherwise, without prior written permission. Windows is a registered
trademark of Microsoft, Inc. Other brand or product names are trademarks of their respective
holders.
The test results show that this device meets the FCC rules. Those limits are set to protect
residential areas from the devices with harmful emission. This device will produce, use and
radiate radio frequency energy. In addition, failure to follow the user’s manual to install or use
this device might produce harmful interference with radio communication. Not withstanding
the foregoing, it does not guarantee that this type of harmful interference does not occur in
some special installations. The interference caused by this device to the reception of radio
or television signals may be verified by turning it on and off. Any changes or modifications to
this TFT edge-lit LED LCD would void the user’s authority to operate this device.
Important Waste Disposal Information
http://www.planar.com/about/green/.
Please recycle or dispose of all electronic waste in accordance with local, state, and federal laws.
Additional resources can be found online at
The crossed-out wheelie bin symbol is to notify consumers in areas subject to Waste Electrical and
Electronic Equipment (WEEE) Directive 2012/19/EU that the product was placed on the market after
August 13, 2005 and must not be disposed of with other waste. Separate collection and recycling of
electronic waste at the time of disposal ensures that it is recycled in a manner that minimizes impacts
to human health and the environment. For more information about the proper disposal of electronic waste,
please contact your local authority, your household waste disposal service, or the seller from whom you
purchased the product.
Industry Canada (ICES-003): This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Table of Contents
Usage Notice
Precautions............................................................................................................................. 1
Introduction
About PT3290PW................................................................................................................... 3
Touch Screen for PT3290PW................................................................................................. 3
Package Overview ...................................................................................................... 4
Installation
Product Overview ........................................................................................................ 5
Front View .............................................................................................................. 5
Bottom View ........................................................................................................... 5
VESA Mount for Your Monitor ...................................................................................... 6
Start Your Installation .................................................................................................. 7
Connecting the Display (Figure 8.1)............................................................................. 8
(Figure 8.1) ............................................................................................................. 9
User Controls
Rear Panel Controls ...................................................................................................10
How to Use the OSD Menus .......................................................................................11
On-Screen Display Menus ..........................................................................................12
Appendix
Troubleshooting..........................................................................................................16
Warning Signal ...........................................................................................................17
No Signal ...............................................................................................................17
Going toSleep........................................................................................................17
Out of Range..........................................................................................................17
Product Dimensions ...................................................................................................18
Compatibility Modes ...................................................................................................19
Touch Screen Driver Installation .................................................................................20
PT3290PW Calibration Tool Install..........................................................................21
PT3290PW Driver Install Instructions......................................................................23
Technical Support ................................................................................................................ 24
OSD/Power Lock out ..................................................................................................11
Control through RS232 ...............................................................................................13
RJ45 pin defination in display side..........................................................................13
COM port setting in PC side...................................................................................13
COM command structure from PC side ..................................................................13
Configuration..........................................................................................................14
Command format....................................................................................................15

Usage Notice
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit.
Do:
�Turn off the product before cleaning.
�Touch screen surface may be cleaned using a soft clean cloth moistened with mild
window glass commercial cleaners or 50/50 mixture of water and isopropyl alcohol.
�Use a soft cloth moistened with mild detergent to clean the display housing.
�Disconnect the power plug from AC outlet if the product is not going to be used for
an extended period of time.
Don’t:
�Do not touch the LED Display screen surface with sharp or hard objects.
�Do not use abrasive cleaners, waxes or solvents for your cleaning.
�Do not operate the product under the following conditions:
○ Extremely hot, cold or humid environment.
○ Areas susceptible to excessive dust and dirt.
○ Near any appliance generating a strong magnetic field.
○ In direct sunlight.
1
�Do not use over 16 hours per day.
�If smoke, abnormal noise or odor emits from your Touch LED LCD Monitor, remove the power cord
immediately and call your service center.
� Never remove the rear cover of your Touch LED LCD Monitor. The display unit inside contains
high-voltage parts and may cause electric shock.
� Never try to repair your Touch LED LCD Monitor yourself. Always call your service center or a
qualified technician to fix it.
�Due to safety concerns, if the VESA mounting kit is purchased separately, pleasemake sure the
mounting kit is UL-listed, and replaceable only by service personnel.

Consignes de sécurité
Respectez tous les avertissements, les précautions et conseils d’entretien recommandés dans ce
manuel de l’utilisateur pour maximiser la durée de vie de votre appareil.
A faire :
Éteindre le produit avant de le nettoyer.
La surface de l'écran tactile peut être nettoyée avec un chiffon doux et propre imprégné d’un
nettoyant doux du commerce pour vitres ou d'un mélange à 50/50 d'alcool isopropylique et
d'eau.
Utilisez un chiffon doux imprégné d'un détergeant doux pour nettoyer le carter de l'affichage.
Débranchez la fiche d’alimentation de la prise de courant secteur si le produit ne doit pas être
utilisé pendant une période prolongée.
A ne pas faire :
Ne touchez pas la surface de l’écran LED avec des objets coupants ou durs.
N'utilisez pas des produits de nettoyage abrasifs, de la cire ou des solvants pour le nettoyage.
N’utilisez pas le produit dans les conditions suivantes :
○ Environnement extrêmement chaud, froid ou humide.
○ Endroits poussiéreux ou sales.
○ Près d’appareils générant un fort champ magnétique.
○ Sous la lumière directe du soleil.
2
Ne pas utiliser plus de 16 heures par jour.
Si de la fumée, un bruit anormal ou une odeur s'échappait de votre moniteur LCD LED,
débranchez immédiatement le cordon d'alimentation et appelez votre centre de réparation..
Ne retirez jamais le couvercle arrière de votre moniteur LCD LED. L’unité d’affichage contient
des éléments où circule un voltage élevé et présentant un risque d'électrocution.
N’essayez jamais de réparer vous-même votre moniteur LCD LED. Faites toujours appel à votre
centre de service ou à un technicien qualifié pour toute réparation.
Pour des raisons de sécurité, si vous achetez séparément le kit de fixation VESA,
assurez-vous que celui-ci est certifié UL, et qu’il peut être remplacé uniquement par
un technicien qualifié.
Usage Notice

Introduction
About PT3290PW
The PT3290PW is a 31.5" flat panel screen with an active matrix, thin-film transistor (TFT)
edge-lit LED LCD.
This unit is to be used as commercial and light industrial equipment only.
Features include:
• Direct Analog signal input
• Direct Digital signal input
• Active matrix TFT edge-lit LED LCD technology
• 1920 x 1080 resolution
• 31.5" viewable display area - 16:9 aspect ratio
• 31.47 ~ 67.5 KHz horizontal scan
• 47 ~ 63 Hz high refresh rate
• 0.3637mm x 0.3637mm pixel pitch
• Auto adjustment function
• Multilingual OSD user control
• 600mm x 200mm and 200mmx200mm VESA mount
• Projected Capactive touch screen with USB controller
• Audio - 5W x 2
Touch Screen for PT3290PW
•Projected Capacitive 10-point touch screen
•Interface: USB controller
•Transmittance: 84%(min)
•HID: Windows® 7/8/10
•Driver:
— Windows® 7/8/10: For Projected Capacitive，the driver is a mouse emulation driver. If your
Windows version is Windows 7 or later, there is no need to install this driver. There is a HID
touch digitizer build-in driver in Windows 7/8/10.
— Linux kernel 2.6.x (32 bit & 64 bit), Apple ® Mac OS
3

Package Overview
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USB Cable (A to B) User’s Guide
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USER’S GUIDE
www.planartouch.com
RJ45 TO RJ45 CABLE
DisplayPort CABLE
Quick Start Guide
HID Compliant - Driverless!
No drivers needed when using USB!

Installation
Product Overview
• Front View
• Bottom View
5
AC INPUT POWER
DVI-IN
VGA IN
AUDIO IN
TOUCH USB
HDMI RJ45 OUT
RJ45 IN
ON/OFF SWITCH
DP
AUDIO OUT

VESA Mount for Your Monitor
This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface
standard which defines a physical mounting interface for flat panel monitors, and
corresponding with the standards of flat panel monitor mounting devices, such as wall and
table arms. The VESA mounting interface is located on the back of your monitor.
To mount the monitor on a UL certified swing arm or other mounting fixture, follow the
instructions included with the mounting fixture to be used.
! Warning!
Please select the proper screws!
The distance between the back cover surface and the bottom of the screw hole
is 10 mm. Please use four M4 screws diameter with proper length to mount your
monitor.
Please note: the optional mount must be able to support at least 44 lbs (20Kg).
6
200.00mm 200.00mm 200.00mm
200.00mm
8-M4

USB
Power
DP
Start Your Installation
Please follow these instructions so that you can hook up the cables to associated connectors.
1. Lay the display flat on an even surface as seen in the step 1 diagram.
2. Connect the DP, Power, and USB cables as seen in step 2 diagram.
Connect RJ45 to RJ45 Cable if remote control is required. (Optional)
Step 1
DVI
Audio-In
Step 2
7
VGA
Step 3
Audio-Out
USB
Power
3. Connect the cables to the appropriate connectors as seen in the step 3 diagram.
RJ45 OUT
RJ45 INDP HDMI
RJ45 IN (Optional)
RJ45 OUT (Optional)