Planet VIP-000 User manual

Internet TelephonyGateway
VIP-000/200/400/400FS/400FO
User s Manual
Rev5.0

VIP User s Manual
Preface
ii
FCC Notice
This equipment has been tested and found to complywith the limits for aClass Adigital de-
vice, pursuant to Part 15 ofFCC Rules. These limits are designed to provide reasonable pro-
tection against harmful interference when the equipment is operated in acommercial environ-
ment. This equipment generates, uses, and can radiate radio frequencyenergyand, ifnot in-
stalled in accordance with the instruction manual, maycause harmful interference to radio
communication. Operation ofthis equipment in aresidential area is likelyto cause harmful in-
terference in which case the user will be required to correct the interference at the user sown
expense.
Disclaimer
PLANETTechnologydoes not warrant that the hardware will work properlyin all environments
and applications, and makes no warrantyand representation, either implied or expressed, with
respect to the quality, performance, merchantability, or fitness for a particular purpose.
PLANEThas made everyeffort to ensure that this User sManual is accurate; PLANETdis-
claims liabilityfor anyinaccuracies or omissions that mayhave occurred.
Information in this User sManual is subject to change without notice and does not represent a
commitment on the part ofPLANET.PLANETassumes no responsibilityfor anyinaccuracies
that maybe contained in this User sManual. PLANETmakes no commitment to update or
keep current the information in this User sManual, and reserves the right to make improve-
ments to this User sManual and/or to the products described in this User sManual, at anytime
without notice. If you find information in this manual that is incorrect, misleading, or incomplete,
we would appreciate your comments and suggestions.
CE Declaration of conformity
This equipment complies with the requirements relating to electromagnetic compatibility,EN
55022 class A for ITE and EN 50082-1. This meets the essential protection requirements of the
European Council Directive89/336/EEC on the approximation ofthe lawsofthe Member
States relating to electromagnetic compatibility.
Trademarks
All brand, companyand product names are trademarks or registered trademarks oftheir re-
spective companies.
Revision
PLAENTVIP-000/200/400/400FS/400FO User s Manual
Revision: 5.0
Dec. 2002
Part No. EM-VIPV5

VIP User s Manual
Preface iii
Howto Use This Manual
This manual was designed for the technical and non-technical users ofPLANET Internet telephony
gatewayVIP-000/200/400/400FS/400FO. It contains information about the functions ofVIP and in-
structions for its installation, basic configuration and operation in related chapters, and introduces
more advanced command line interface, firmware upgrade and appendixinformation. Read this
section carefullyfor important information about the manual s organization.
Chapter 1: Overview
This chapter provides conceptual overviewand description ofVIP, explanation ofhowVIP interacts
with each for enablingVoIP services, and an overviewofthe required tasks
Chapter 2: Installing VIP
This chapter describes required steps to properlyand safelyinstall and configure VIP on your net-
work
Chapter 3: VIP Concepts
This chapter gives information about VIP technologyand describes basic concepts usingVIP for
providingtelephonyservices over IP network
Chapter 4: Configuring VIP from Web Browser
This chapter explains procedures for configuringVIP from a web browser
Chapter 5: Making a Call with VIP
This chapter explains howto makeInternet calls from telephonydevices connected to VIP directly
or indirectly.
Chapter 6: Troubleshooting Tips
This chapter provides troubleshootinginformation in case the user has problems installingor main-
tainingVIP.
Chapter 7: Command Line Interface
This chapter describes howto access the command line interface. It also contains information about
the commands used to configure VIP.
Chapter 8: Upgrading VIP
This chapter explains howto download newrevision software and upgrade VIP.
Appendix A: Technical Specifications
This appendixlists VIP specifications and the assignment ofpins ofall the interface ports.
Appendix B: CLI Commands
This appendixprovides ashort description ofeach CLI command with areference to the pages that
contain detailed information on the command.
Appendix C: FactoryDefault Settings

VIP User s Manual
Preface
iv
This appendixlists factorysettings ofVIP.
Appendix D: Worksheets
This appendixprovides some worksheets that you mayuse before configuringVIP.

VIP User s Manual
Preface v
Important SafetyInstructions
Before pluggingVIP into an electrical outlet, carefullyread all the installation instructions in Chapter
2.
For your own safetyand the safetyofyour equipment, always take the followingprecautions:
• Followinstructions and warnings in the documentation.
• Never push anyobject through the fan vent or other openings in the equipment. Such
action mayproduce a short circuit, causing fire, electric shock, or equipment damage.
• Keep VIP awayfrom all chemicals and sources ofliquids.
Warning
• Connection ofthe RJ45 connector from aVIP to TNV circuits can cause permanent damageto
VIP.
• Incorrectlyconnecting telephonydevices to the RJ11 port on the TelephonyInterface
Module can cause permanent damage to the module.

VIP User s Manual
Preface
vi
Documentation Abbreviations
Throughout this guide, the user will come across anumber ofabbreviations that are common
throughout the industry. The user should be familiar with the followingabbreviations:
ATPM Address Translation and ParsingManager
CLI Command Line Interface
DSP Digital Signal Processor
DTMF Dual Tone Multi-Frequency
E&M Ear & Mouth
FXO Foreign Exchange Office
FXS Foreign Exchange Subscriber
H.323 ITU specification for multimedia transmission over IP net-
works
ICMP Internet Control Message Protocol
IMTC International Multimedia Telecommunications Consortium
IP Internet Protocol
ITG Internet TelephonyGateway
KTS KeyTelephone System
LAN Local Area Network
NVS Non-Volatile Storage
LED Light EmittingDiode
PBX Private Branch Exchange
PSTN Public Switched Telephone Network
RTP Real-Time Transport
TCID TelephonyChannel Identifier
TFTP Trivial File Transfer Protocol
TIM TelephonyInterface Modules
TNV Telephone Network Voltage
UDP User Datagram Protocol
UTP Unshielded Twisted Pair
VAD Voice ActivityDetection
WAN Wide Area Network

VIP User s Manual
Preface vii
Notation Conventions
Throughout this guide, different type styles and characters are used. These serveavarietyofpur-
poses as described below:
Convention Description
boldface Commands and keywords are in boldface.
italic Arguments for which you supplyvalues are in italics.
courier Messages that VIP CLI displays are in plain courier font.
[ ] Elements in square brackets are optional.
{ x |y|z} Alternative but required elements are grouped in braces ({ }) and sepa-
rated byvertical bars ( |).
[ x |y|z] Optional alternative keywords are grouped in brackets ([ ]) and separated
byvertical bars ( |).
string A nonquoted set ofcharacters. Do not use quotation marks around the
string or the string will include the quotation marks.

VIP User s Manual
Preface
viii
Table of Contents
Chapter 1 Overview1
1.1 Features 1
1.2 NetworkingProtocols 1
1.3 Package Contents 2
1.4 Front Panel 2
LED Indicators 3
Ports 3
Reset Button 4
1.5 Rear Panel 4
Chapter 2 Installing VIP 7
2.1 NetworkRequirements 7
2.2 InstallingVIP 7
2.3 Installingthe telephonyinterface module (VIP-000 only)7
2.4 Connectingto the telephonydevices 7
2.5 Connectingto the Network8
2.6 ProvidingPower to VIP 8
2.7 AssigningIP address to VIP 8
Chapter 3 VIP Concepts 9
3.1 HowVIP Operates 9
3.2 ATPM9
3.3 Destination 9
3.4 Hunt Group 10
3.5 Dial Plan 10
Address Table 10
Hunt Group Table 11
Destination Table 11
3.6 DTMF Relay11
3.7 Voice Codecs 11
Chapter 4 Configuring VIP from a Web Browser 13
4.1 Http settingmode 13
4.1.1 Dial Plan/ Dial Settings 15
4.1.1.1 Phone number 16
4.1.1.2 Hunt Group 18

VIP User s Manual
Preface ix
4.1.2 Clear DialPlan 22
4.1.3 Restore DialPlan 22
4.1.4 Save to NVRAM 23
4.2 ViewSystem Configurations 23
4.2.1 Firmware Version Information 24
4.2.2 H323 Parameters 24
4.2.3 Voice Coder Type 25
4.2.4 Voice Coder Information 25
4.2.5 Channel Parameters 26
4.2.6 Network Connection 27
4.2.6.1 DHCP Settings 27
4.2.6.2 PPPoE Settings 28
4.2.6.3 DDNS Settings 30
4.3 Configure System Settings31
4.3.1 IP Settings 33
4.3.2 H323 Parameters 33
4.3.2.1 H323 General Parameter Settings 33
4.3.2.2 H323 Gatekeeper Settings 35
4.3.2.2 H323 Aliases Settings 36
Chapter 5 Making a Call with VIP 37
5.1 Makinga call with VIP FXS Module 37
5.2 Makinga call with VIP FXO Module 37
5.3 Makinga call with VIP Application Sample 38
Makinga call between gatewayA and GatewayB 40
Case 2: Gateway Phone to PSTN Phone, 40
Case 3: PSTN Phone to Gateway Phone, 41
5.4 Buildingup voice communication via VIP in Dynamic IP environment 41
Scenario I - VIP with built-in PPPoE, DHCP, and DDNS clients: 42
Scenario II: VIP co works with (NAT) router which has built-in DDNS client: 44
5.5 PLAR (hotline) connection sample 49
FXO to FXS PLAR connection: 49
FXO to FXO PLAR connection: 50
Chapter 6 Troubleshooting Tips 51
Chapter 7 Command Line Interface 53
7.1 Connection through Serial Port 53
7.2 Connection through Telnet 53
7.3 Command Help 54

VIP User s Manual
Preface
x
7.4 DesignatingIP Address 54
7.5 DesignatingPort Number 54
7.6 Command Reference 55
7.7 UtilityCommands 56
clrscr 56
download 56
help 56
ping56
7.8 NetworkCommands 57
net reset 57
net set gateway ip_addr 57
net set http {on|off}57
net set telnet {on|off}57
net set ip ip_addr 57
net set ip_preced ip_preced 58
net set mask ip_mask 58
net set speed {10|100|auto} 58
net set user_pw password password 59
net show59
net showhwstat 59
net set pppoe 60
net set dhcp 60
net set dyndns 60
7.9 Configuration Management Commands 61
config{activate|store|erase} 62
showh323 62
showversion 63
set h323 alias {add |del} {alias|all} 63
set h323 allow_call_wo_gk {true|false} 64
set h323 auto_answer {on|off}64
set h323 call_name 64
set h323 cisco_t38 64
set h323 display_name display_name 65
set h323 dtmf_duration duration 65
set h323 endpoint_reg_type {gw|terminal} 65
set h323 endpoint_prefix66
set h323 gk_addr ip_addr 66
set h323 gk_max_tries count 66
set h323 gk_mode {off |manual |auto} 66
set h323 h245_term_type terminal_type 67