Planet VIP-000 User manual

Internet TelephonyGateway
VIP-000/200/400/400FS/400FO
User s Manual
Rev5.0

VIP User s Manual
Preface
ii
FCC Notice
This equipment has been tested and found to complywith the limits for aClass Adigital de-
vice, pursuant to Part 15 ofFCC Rules. These limits are designed to provide reasonable pro-
tection against harmful interference when the equipment is operated in acommercial environ-
ment. This equipment generates, uses, and can radiate radio frequencyenergyand, ifnot in-
stalled in accordance with the instruction manual, maycause harmful interference to radio
communication. Operation ofthis equipment in aresidential area is likelyto cause harmful in-
terference in which case the user will be required to correct the interference at the user sown
expense.
Disclaimer
PLANETTechnologydoes not warrant that the hardware will work properlyin all environments
and applications, and makes no warrantyand representation, either implied or expressed, with
respect to the quality, performance, merchantability, or fitness for a particular purpose.
PLANEThas made everyeffort to ensure that this User sManual is accurate; PLANETdis-
claims liabilityfor anyinaccuracies or omissions that mayhave occurred.
Information in this User sManual is subject to change without notice and does not represent a
commitment on the part ofPLANET.PLANETassumes no responsibilityfor anyinaccuracies
that maybe contained in this User sManual. PLANETmakes no commitment to update or
keep current the information in this User sManual, and reserves the right to make improve-
ments to this User sManual and/or to the products described in this User sManual, at anytime
without notice. If you find information in this manual that is incorrect, misleading, or incomplete,
we would appreciate your comments and suggestions.
CE Declaration of conformity
This equipment complies with the requirements relating to electromagnetic compatibility,EN
55022 class A for ITE and EN 50082-1. This meets the essential protection requirements of the
European Council Directive89/336/EEC on the approximation ofthe lawsofthe Member
States relating to electromagnetic compatibility.
Trademarks
All brand, companyand product names are trademarks or registered trademarks oftheir re-
spective companies.
Revision
PLAENTVIP-000/200/400/400FS/400FO User s Manual
Revision: 5.0
Dec. 2002
Part No. EM-VIPV5

VIP User s Manual
Preface iii
Howto Use This Manual
This manual was designed for the technical and non-technical users ofPLANET Internet telephony
gatewayVIP-000/200/400/400FS/400FO. It contains information about the functions ofVIP and in-
structions for its installation, basic configuration and operation in related chapters, and introduces
more advanced command line interface, firmware upgrade and appendixinformation. Read this
section carefullyfor important information about the manual s organization.
Chapter 1: Overview
This chapter provides conceptual overviewand description ofVIP, explanation ofhowVIP interacts
with each for enablingVoIP services, and an overviewofthe required tasks
Chapter 2: Installing VIP
This chapter describes required steps to properlyand safelyinstall and configure VIP on your net-
work
Chapter 3: VIP Concepts
This chapter gives information about VIP technologyand describes basic concepts usingVIP for
providingtelephonyservices over IP network
Chapter 4: Configuring VIP from Web Browser
This chapter explains procedures for configuringVIP from a web browser
Chapter 5: Making a Call with VIP
This chapter explains howto makeInternet calls from telephonydevices connected to VIP directly
or indirectly.
Chapter 6: Troubleshooting Tips
This chapter provides troubleshootinginformation in case the user has problems installingor main-
tainingVIP.
Chapter 7: Command Line Interface
This chapter describes howto access the command line interface. It also contains information about
the commands used to configure VIP.
Chapter 8: Upgrading VIP
This chapter explains howto download newrevision software and upgrade VIP.
Appendix A: Technical Specifications
This appendixlists VIP specifications and the assignment ofpins ofall the interface ports.
Appendix B: CLI Commands
This appendixprovides ashort description ofeach CLI command with areference to the pages that
contain detailed information on the command.
Appendix C: FactoryDefault Settings

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This appendixlists factorysettings ofVIP.
Appendix D: Worksheets
This appendixprovides some worksheets that you mayuse before configuringVIP.

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Preface v
Important SafetyInstructions
Before pluggingVIP into an electrical outlet, carefullyread all the installation instructions in Chapter
2.
For your own safetyand the safetyofyour equipment, always take the followingprecautions:
• Followinstructions and warnings in the documentation.
• Never push anyobject through the fan vent or other openings in the equipment. Such
action mayproduce a short circuit, causing fire, electric shock, or equipment damage.
• Keep VIP awayfrom all chemicals and sources ofliquids.
Warning
• Connection ofthe RJ45 connector from aVIP to TNV circuits can cause permanent damageto
VIP.
• Incorrectlyconnecting telephonydevices to the RJ11 port on the TelephonyInterface
Module can cause permanent damage to the module.

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Documentation Abbreviations
Throughout this guide, the user will come across anumber ofabbreviations that are common
throughout the industry. The user should be familiar with the followingabbreviations:
ATPM Address Translation and ParsingManager
CLI Command Line Interface
DSP Digital Signal Processor
DTMF Dual Tone Multi-Frequency
E&M Ear & Mouth
FXO Foreign Exchange Office
FXS Foreign Exchange Subscriber
H.323 ITU specification for multimedia transmission over IP net-
works
ICMP Internet Control Message Protocol
IMTC International Multimedia Telecommunications Consortium
IP Internet Protocol
ITG Internet TelephonyGateway
KTS KeyTelephone System
LAN Local Area Network
NVS Non-Volatile Storage
LED Light EmittingDiode
PBX Private Branch Exchange
PSTN Public Switched Telephone Network
RTP Real-Time Transport
TCID TelephonyChannel Identifier
TFTP Trivial File Transfer Protocol
TIM TelephonyInterface Modules
TNV Telephone Network Voltage
UDP User Datagram Protocol
UTP Unshielded Twisted Pair
VAD Voice ActivityDetection
WAN Wide Area Network

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Preface vii
Notation Conventions
Throughout this guide, different type styles and characters are used. These serveavarietyofpur-
poses as described below:
Convention Description
boldface Commands and keywords are in boldface.
italic Arguments for which you supplyvalues are in italics.
courier Messages that VIP CLI displays are in plain courier font.
[ ] Elements in square brackets are optional.
{ x |y|z} Alternative but required elements are grouped in braces ({ }) and sepa-
rated byvertical bars ( |).
[ x |y|z] Optional alternative keywords are grouped in brackets ([ ]) and separated
byvertical bars ( |).
string A nonquoted set ofcharacters. Do not use quotation marks around the
string or the string will include the quotation marks.

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Table of Contents
Chapter 1 Overview1
1.1 Features 1
1.2 NetworkingProtocols 1
1.3 Package Contents 2
1.4 Front Panel 2
LED Indicators 3
Ports 3
Reset Button 4
1.5 Rear Panel 4
Chapter 2 Installing VIP 7
2.1 NetworkRequirements 7
2.2 InstallingVIP 7
2.3 Installingthe telephonyinterface module (VIP-000 only)7
2.4 Connectingto the telephonydevices 7
2.5 Connectingto the Network8
2.6 ProvidingPower to VIP 8
2.7 AssigningIP address to VIP 8
Chapter 3 VIP Concepts 9
3.1 HowVIP Operates 9
3.2 ATPM9
3.3 Destination 9
3.4 Hunt Group 10
3.5 Dial Plan 10
Address Table 10
Hunt Group Table 11
Destination Table 11
3.6 DTMF Relay11
3.7 Voice Codecs 11
Chapter 4 Configuring VIP from a Web Browser 13
4.1 Http settingmode 13
4.1.1 Dial Plan/ Dial Settings 15
4.1.1.1 Phone number 16
4.1.1.2 Hunt Group 18

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4.1.2 Clear DialPlan 22
4.1.3 Restore DialPlan 22
4.1.4 Save to NVRAM 23
4.2 ViewSystem Configurations 23
4.2.1 Firmware Version Information 24
4.2.2 H323 Parameters 24
4.2.3 Voice Coder Type 25
4.2.4 Voice Coder Information 25
4.2.5 Channel Parameters 26
4.2.6 Network Connection 27
4.2.6.1 DHCP Settings 27
4.2.6.2 PPPoE Settings 28
4.2.6.3 DDNS Settings 30
4.3 Configure System Settings31
4.3.1 IP Settings 33
4.3.2 H323 Parameters 33
4.3.2.1 H323 General Parameter Settings 33
4.3.2.2 H323 Gatekeeper Settings 35
4.3.2.2 H323 Aliases Settings 36
Chapter 5 Making a Call with VIP 37
5.1 Makinga call with VIP FXS Module 37
5.2 Makinga call with VIP FXO Module 37
5.3 Makinga call with VIP Application Sample 38
Makinga call between gatewayA and GatewayB 40
Case 2: Gateway Phone to PSTN Phone, 40
Case 3: PSTN Phone to Gateway Phone, 41
5.4 Buildingup voice communication via VIP in Dynamic IP environment 41
Scenario I - VIP with built-in PPPoE, DHCP, and DDNS clients: 42
Scenario II: VIP co works with (NAT) router which has built-in DDNS client: 44
5.5 PLAR (hotline) connection sample 49
FXO to FXS PLAR connection: 49
FXO to FXO PLAR connection: 50
Chapter 6 Troubleshooting Tips 51
Chapter 7 Command Line Interface 53
7.1 Connection through Serial Port 53
7.2 Connection through Telnet 53
7.3 Command Help 54

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7.4 DesignatingIP Address 54
7.5 DesignatingPort Number 54
7.6 Command Reference 55
7.7 UtilityCommands 56
clrscr 56
download 56
help 56
ping56
7.8 NetworkCommands 57
net reset 57
net set gateway ip_addr 57
net set http {on|off}57
net set telnet {on|off}57
net set ip ip_addr 57
net set ip_preced ip_preced 58
net set mask ip_mask 58
net set speed {10|100|auto} 58
net set user_pw password password 59
net show59
net showhwstat 59
net set pppoe 60
net set dhcp 60
net set dyndns 60
7.9 Configuration Management Commands 61
config{activate|store|erase} 62
showh323 62
showversion 63
set h323 alias {add |del} {alias|all} 63
set h323 allow_call_wo_gk {true|false} 64
set h323 auto_answer {on|off}64
set h323 call_name 64
set h323 cisco_t38 64
set h323 display_name display_name 65
set h323 dtmf_duration duration 65
set h323 endpoint_reg_type {gw|terminal} 65
set h323 endpoint_prefix66
set h323 gk_addr ip_addr 66
set h323 gk_max_tries count 66
set h323 gk_mode {off |manual |auto} 66
set h323 h245_term_type terminal_type 67

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set h323 h245_tunneling67
set h323 imtc_dtmf{add|del} ip_addr 67
set h323 in_fast_start {on|off}67
set h323 master_delay68
set h323 nat_call {on|off}68
set h323 out_fast_start {on|off}68
set h323 rtp_port_base port_base 69
7.10 Voice CodingProfile Configuration Commands 69
7.10.1 Common Coding Profile Configuration Commands 70
set coding profile_id coding_type coding_type 70
set coding profile_id cp_tone_detect {on |off} 70
set coding profile_id fax_tone_detect {on |off} 70
set coding profile_id usage {voice | fax} {on | off} 70
7.10.2 Voice Coding Profile Configuration Commands 71
set coding profile_id adaptive_playout {on |off} 71
set coding profile_id dtmf_relay {on |off} 71
set coding profile_id max_delay 71
set coding profile_id min_delay 72
set coding profile_id nom_delay 72
set coding profile_id vad {on |off} 72
set coding profile_id vad_thresh 72
set coding profile_id vif 72
7.11 Dial Plan Management Commands 73
Database Update Control Commands 75
atpm done 75
atpm erase 75
atpm purge {all|addr|dest|hunt} 75
atpm req 75
atpm restore 75
atpm store [erase] 76
Destination Table Management Commands 76
atpm dadd dest_id port port# 76
atpm dadd dest_id h323 dest_ip_addr [ip_port]76
atpm ddel dest_id 77
atpm dfind dest_id 77
atpm dlist 77
Hunt Group Table Management Commands 78
atpm hadd hunt_group_id {1|2} dest_id [desi_id2] …78
atpm hdel hunt_group_id 78
atpm hfind hunt_group_id 78
atpm hlist 78
Address Table Management Commands 79
atpm aadd tel# min_digits max_digits hunt_group_id prefix_strip_len [prefix#]79
atpm adel tel# 79
atpm afind tel# 80
atpm alist 80
System Commands 80
atpm slist 80
atpm sys dial_time 1st_digit_wait inter_digit_wait [dial_term_digit]81

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7.12 Tel Commands 81
tel showpcm_gain_level 81
tel showport [port#]81
tel showring_freq81
tel set pcm_gain_level {1|2|3|4|5} 82
tel set ring_freq{1|2|3|4} 82
7.13 E & MSignalingCommands 83
E&MCommon SignalingConfiguration Commands 83
set port port em clear_conf_detect 83
set port port em clear_conf_wait_max83
set port port em clear_detect 83
set port port em connected_min 84
set port port em dial_tone 84
set port port em disable_hangup 84
set port port em guard_all 84
set port port em guard_out 85
set port port em offhook_db 85
set port port em onhook_db 85
set port port em size_detect 86
E&MImmediate Start SignalingConfiguration Commands 86
set port port emi glare_report 86
set port port emi wait_dsp_ready86
E&MDelayStart SignalingConfiguration Commands 87
set port port emd in_delay_max87
set port port emd in_delay_min 87
set port port emd in_digit_ign87
set port port emd out_delay_check88
set port port emd out_delay_dur_max88
set port port emd out_delay_dur_min 88
set port port emd out_intg_check88
E&MWinkStart SignalingConfiguration Commands 89
set port port emwin_wink_digit_ignore 89
set port port emwin_wink_dur 89
set port port emwin_wink_wait_max89
set port port emwin_wink_wait_min 90
set port port emwout_wink_dur_max90
set port port emwout_wink_dur_min 90
set port port emwout_wink_wait_max90
7.14 Obsoleted Commands 91

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Preface xiii
Chapter 8 Upgrading and resetting VIP 92
8.1 Firmware upgrade 92
TFTP server configuration 93
Trouble ShootingTips 95
8.2 CLI Commands in Download Mode 96
help 96
quit 96
set ip ip_addr 96
set gateway ip_addr 96
set mask ip_mask 97
start 97
8.3 Restore default configuration 97
System configuration default parameters 97
Dialplan configuration default parameters: 99
Appendix A Technical Specifications 101
A.1 VIP Technical Specifications 101
A.2 FXO Card Technical Specifications 103
A.3 FXS Card Technical Specifications 103
A.4 E&MCard Technical Specifications 104
A.5 Console Port 104
A.6 LAN Port 104
A.7 FXO Port Pin Assignments 105
A.8 FXS Port Pin Assignments 105
A.9 E&MPin Assignment 105
Appendix B CLI Commands 107
B.1 Normal Mode Commands 107
B.2 Download Mode Commands 108
Appendix C FactoryDefault Settings 109
Appendix D Worksheets 111
D.1 IP Parameters 111
D.2 ATPMDestination Table 112
D.3 ATPMHunt Group Table 114
D.4 ATPMAddress Table 115

VIP User s Manual
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Index 116

VIP User s Manual
Overview1
Chapter 1 Overview
This chapter illustrates an overviewofPLANET Internet TelephonyGatewayFamily –VIP-000/
200/ 400/ 400FS/ 400FO and a detailed product description offeatures and capabilities.
1.1 Features
Via growth ofInternet technology,Internet telephonyservice playsand turns into acost-effective
and highlyreliable substitution system ofthe old-time traditional PBX system. PLANET VoIP (Voice
over IP) system –VIP-000/ 200/ 400/ 400FS/ 400FO offer toll qualityvoice and real-time faxdata
over IP networks. With optimized H323 architecture, PLANET VIP series are ideal solution for
various VoIP applications such as Headquarter and Branch Office communication, and IDD cost-
effectivesolution. With its intuitiveuser-friendlyinterface, PLANET VIP series maybe installed
easilyconveniently, and dramaticallydown cost the huge amount ofIDD fee.
With embedded, efficient Real-Time OperatingSystem, VIP series provides efficiencyand feature
enhancement capabilities; beingprogrammed with updated firmware users mayhavethe most
flexibilityand functionalityto meet different kind ofapplication requirement. It comes equipped with
remote management capabilities, configurable signalingto workwith PBX, KTS, and/or telephone.
Buildingon state-of-the-art advanced VoIP related technology.PLANET VVIP series offers various
features: echo cancellation, Voice ActivityDetection (VAD) ,Comfort Noise Generation (CNG) ,lost
packet recoveryalgorithms and optimized voice and FAX coders to bringusers superior voice qual-
ity, and best compatibilitywith major Internet telephonyservice providers.
1.2 Networking Protocols
VIP supports several industry-standard networking protocols required for voice communication. The
followingtable describes these protocols.
Networking Protocol Description
Internet Protocol (IP) IP is a messagingprotocol that addresses and sends packets across the
network. To enable IP protocol, VIP must have a static IP address, sub
net,
and gatewayassigned to it.
Voice over IP Protocol
(VoIP) VoIP enables VIP to transfer voice communications over an IP network. VIP employs ITU-T H.323 protocol for settingup call with one another.
Trivial File Transfer
Protocol (TFTP) TFTP allows you to transfer files over the network. VIP implements a TFTP client allowingyou to download newrevision firmware from a TFTP
server. The TFTP client requires a TFTP server in your network.
Real-Time Transport
(RTP) RTP is a standard for transportingreal-time data over IP network. VIP uses RTP protocol to send digitized and compressed voice packets.

VIP User s Manual
Overview
2
1.3 Package Contents
The contents ofyour product should contain the followingitems:
l Internet TelephonyGateway19”rackmountable version
l 90-240V AC power cord (VIP-000), AC-DC power adapter (VIP-200/400/400FS/400FO)
l 9-pin straight through RS-232 cable
l Rackmount brackets (2) and screws (4) (VIP-000 only)
l QuickInstallation Guide
l User s Manual CD
1.4 Front Panel
The front panel ofVIP contains aRJ-45 Ethernet port, one DB9 RS-232 interface port, apush but-
ton and 16 LED indicators. The followingfigure illustrates the front panel ofVIP.
Figure 1-1 VIP-000 Front Panel
Figure 1-2 VIP-200 Front Panel
Figure 1-3 VIP-400 Front Panel
Figure 1-4 VIP-400FS Front Panel

VIP User s Manual
Overview3
Figure 1-5 VIP-400FO Front Panel
LED Indicators
The LED indicators on the front panel displaythe current status of VIP as described in the following
table:
Indicator Color Activity Indication
PWRGreen On Power is supplied to the gateway.
SYSTEMGreen BlinkingThe system is running. (Heartbeat LED)
LAN
Ÿ ACT
Ÿ 100M
Ÿ LNK
Ÿ COL
Green
Green
Green
Green
On
On
Off
On
On
Data is presented on LAN.
The gatewayis connected to LAN at 100Mb/s.
The gatewayis connected to LAN at 10Mb/s.
The gatewayis connected to LAN.
Data collision is occurringon the networkconnection.
Slot A
Slot B
Slot A/ Slot B
Green
Green On On
Blinking
Aslide-in module is plugged into slot A.
Aslide-in module is plugged into slot B.
The system is updatingthe firmware.
Slot A/B
Channels
1-4 (For VIP-
200:
2 channels)
Green Off
On
Blinking
The line is idle.
The line is beingused.
The line is ringing.
Ports
VIP is equipped with an Ethernet interface with 10/100 Mbps auto-negotiation capability.The
Ethernet interface port is located on the front panel. In addition to the Ethernet interface port, there
is a 9-pin RS-232 interface port on the front panel. Their functions are described below:
Port Label Function
RJ45 LAN ConnectingVIPto a 10/100 Mbps Ethernet network
9-pin RS-232 User Console ConnectingVIPto aVT-100 terminal or terminal emulator for con-
figuringVIP

VIP User s Manual
Overview
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Reset Button
There is apush button located behind asmall hole nextto the SYSTEMLED. This button allows
you to reset VIP or force VIP to enter firmware upgrade mode.
Reset
Push asmall, stiff object into the hole until the SYSTEMLED stops blinking,then release the but-
ton.
Force firmware download mode:
Poweringon the gatewaywhile pressingdownthe button for 5seconds forces VIP to enter
download mode
1.5 Rear Panel
The rear panel ofVIP-000 has twoslots allowingthe installation ofup to twoTelephony-Interface-
Modules (TIM).Each module is equipped with 4telephonyinterface ports. Dependingon the type
of the telephonyinterface module, the telephonyinterface ports maybe connected to telephonyde-
vices, such as PBX, KTS, and telephone sets ofcentral office. VIP-200 equips twoFXS ports for
and VIP-400 equips with twoFXO and twoFXS ports. In addition to the TIMslots (ports), there is
an AC power receptacle and a power switch (power adapter: VIP-200/400) on the rear panel.
Slot A Slot B
Figure 1-4 VIP-000 Rear Panel
Figure 1-5 VIP-200 Rear Panel
Figure 1-6 VIP-400 Rear Panel
Figure 1-7 VIP-400FS Rear Panel
4 3 1 2 2 1
50~60
Hz
90~240V
AC
SLOTA
ELITE-FXO ELITE-FXS
SLOTB

VIP User s Manual
Overview5
Figure 1-8 VIP-400FO Rear Panel