Planet VGW Series User manual

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1. Verify the Contents Inside the
Package Box
The package should contain the following items plus VGW
series.
Model Package Description
VGW-120FS
VGW-220FS
VGW-420FS/420FO
VGW-820FS/820FO
VGW-824
Quick Installation Guide x 1
Power Adapter x 1
RJ11 Cable x 1
RJ45 Cable x 1
VGW-1620FS/1620FO
VGW-1628
VGW-2420FS
VGW-3220FS
Quick Installation Guide x 1
Power Cord x 1
RJ11 Cable x1
RJ45 Cable x 1
RJ45 to RS232 Cable x 1
Ground Wire x 1
Rack-mounting Brackets with
Attachment Screws x 1
Note
If any of the above items are damaged or missing,
please contact your dealer immediately.
2. Basic Operation
The VGW series supports basic operation through standard
analog phone set. With an analog phone set, the users can dial
the service codes to maintain their gateway. The service code
list is shown below:
Service Code Operation Notice
*158# Check LAN port IP address
*159# Check WAN port IP address
*114# Check port account
*115# Check port group account
*160*1# Enable Web access through WAN port
*165*000000#
Restore to factory default values of Web
login Username/Password and WAN/
LAN port IP addresses
*166*000000# Restore to default factory settings
*111# Restart device
3.BasicSystemCongurations
The VGW series is easy to install by following the steps below.
Step 1: Connect a computer to a LAN port on the VGW
series. Your PC must be set to 192.168.0.X, the same
domain as that of the VGW series.
Step 2: Start a web browser. To use the user interface, you
need a PC with Internet Explorer (version 8 or
higher), Firefox, or Safari (for Mac).
Step 3: Enter the default IP address of the VGW series:
http://192.168.0.1 into the URL address box.
Step 4:Enter the default user name admin and the default
password admin and then click Login to enter Web-
based user interface.
Default WAN IP 172.16.0.1
Default Subnet Mask 255.255.0.0
Default Gateway 172.16.0.254
Default LAN IP 192.168.0.1
Default Subnet Mask 255.255.255.0
Default Login User Name admin
Default Login Password admin

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5.FurtherInformation
For more information, please refer to the VGW series user
manual.
https://www.planet.com.tw/en/support/downloads?&method=ke
yword&keyword=VGW&view=2#list
If you have any other question, please contact the dealer
where you purchased this product or you can contact.
PLANET directly at the following email address:
[email protected]
4. Installation Check
In this step, we should check VGW series when power is on.
But before this, you should ensure that all other things are
done (such as cable connection, and power connection).
Then you can refer to the following steps:
Keep device power on, and check whether the power indi-
cator (PWR) is on or not. If so, it indicates that device’s
power is ready; otherwise, please check the connection of
the power plug or power adaptor.
Check Ethernet port (WAN/LAN) LED status. When port LED
is blinking, it indicates that network is ready. Otherwise,
check network connection.
Check phone port status LED. When device’s (Line) LED is
blinking at the time you pick up the phone and the phone
port LED is on, it indicates telephone port is ready, otherwise
check the telephone connection.