Planet VIP-410 User manual

InternetTelephony Gateway
User smanual
VIP-410
release 1.0
August 31, 2003

PLANET VIP-410 Web Configuration Guide
-2 -
Copyright
Copyright (C) 2003 PLANET TechnologyCorp. Allrights reserved.
The products and programs described in this User s Manualare licensed products of PLANET Technology,
This User s Manual contains proprietaryinformation protected bycopyright, and this User s Manual and all
accompanying hardware, software, and documentation are copyrighted.
No part of this User s Manualmaybe copied, photocopied, reproduced, translated, or reduced to anyelec-
tronic medium or machine-readable form byanymeans byelectronic or mechanical. Including photocopying,
recording,or information storage and retrieval systems, for anypurpose other than the purchaser's personal
use, and without the prior express written permission of PLANET Technology.
Disclaimer
PLANET Technologydoes not warrant that the hardware will work properly in all environments and applica-
tions, and makes no warrantyand representation, either implied or expressed, with respect to the quality,
performance, merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User sManual is accurate; PLANETdisclaims liabilityfor
anyinaccuracies or omissions that mayhave occurred.
Information in this User sManual is subject to change without notice and does not represent a commitment
on the part of PLANET.PLANETassumes no responsibilityfor anyinaccuracies that may becontained in this
User s Manual. PLANETmakes no commitment to update or keep current the information in this User s
Manual,and reserves the rightto make improvements to this User s Manualand/or to the products described
in this User sManual, at anytime without notice.
Ifyou find information in this manual that is incorrect, misleading, or incomplete, wewould appreciate your
comments and suggestions.
CE markWarning
The is a class B device, In a domestic environment, this product maycause radio interference, in which case
the user maybe required to take adequate measures.
Trademarks
The PLANETlogo is a trademark of PLANETTechnology. This documentation mayreferto numerous hard-
ware and software products bytheir trade names.In most, ifnot allcases, these designations are claimed as
trademarks or registered trademarks bytheir respective companies.
Revision
User s Manualfor PLANET Internet TelephonyGateway
Model: VIP-410
Rev: 1.0 (AUG.2003)
Part No. EM-VIP410V1

PLANET VIP-410 Web Configuration Guide
-3 -
Introduction..................................................................................................1
Overview.....................................................................................................1
VIP-410Features..........................................................................................2
PackageContent...........................................................................................3
PhysicalDetails.............................................................................................3
LED Display& Button.................................................................................4
Physical Interfaces.....................................................................................4
ResetButton.............................................................................................5
Physical Installation andIPConfiguration ..6
This chapter illustrates basic installation of VIP-410..........................................6
Physical Installation Requirement................................................................6
Procedure.................................................................................................6
LAN/WAN Interface quickconfigurations.......................................................9
LAN IPconfiguration viacommand lineinterface (CLI)...................................9
Preparation before beginning web administration on VIP-410...........................10
Checking TCP/IPsettings onWindows 95/98...............................................10
CheckingTCP/IPsettings on Windows NT.........................................................12
Checking TCP/IPSettings - Windows 2000:................................................16
Checking TCP/IPSettings - Windows XP.....................................................18
LAN IPaddress configurationvia web configuration interface........................20
WAN IPaddress configuration via webconfiguration interface.......................21
Internet AccessSetup..............................................................................22
WEB CONFIGURATION .24
Configuring and monitoring your VIP-410from web browser............................24
Overview onthe web interfaceof VIP-410......................................................24
Manipulationof VIP-410 via web browser.......................................................25
Internet AccessSetup..............................................................................26
DialPlan Management.................................................................................32
Dialplan Concept....................................................................................32
H.323 Configurations...................................................................................39
Tools Menu.............................................................................................44
Advanced Configuration menu...................................................................45
Help Menu..............................................................................................46

PLANET VIP-410 Web Configuration Guide
-4 -

PLANET VIP-410 Web Configuration Guide
-1 -
Overview
Inthepast,real-time voice communication canonlybeperformedon thePSTN. Withthe
growth of Internet technology,Internet telephonyserviceplays andturns into a cost-effective
and highlyreliablesubstitution system of the old-timetraditionalPBX system. PLANETVoIP
(Voice overIP)system –VIP-410 offers tollqualityvoice andreal-time faxdataover IPnet-
works. WithoptimizedH323 architecture, PLANETVIPseries are idealsolution for various
VoIPapplications such as Headquarter and Branch Office communication,andIDD
cost-effective solution.With itsintuitive user-friendlyinterface,PLANETVIPseries maybe
installed easilyconveniently, and dramaticallydown cost the hugeamount of IDD fee.
Withembedded, efficient Real-Time Operating System, VIP-410 providesefficiencyand
feature enhancementcapabilities;being programmedwith updatedfirmware users mayhave
the most flexibilityand functionality tomeetdifferent kind of applicationrequirement.Itcomes
equipped with remote managementcapabilities, configurablesignalingto work with PBX,
KTS,and/or telephone.Buildingon state-of-the-art advancedVoIPrelatedtechnology.
PLANETVIP-410offers variousfeatures:echocancellation, Voice ActivityDetection(VAD),
Comfort NoiseGeneration (CNG), lost packet recoveryalgorithms and optimizedvoiceand
FAX coders tobring userssuperiorvoice quality,andbest compatibilitywith major Internet
telephonyserviceproviders.
More thanthese, PLANET VIP-410, notonlyprovides qualityvoice communications and
real-time faxoverIPnetworks, butalso offers Internet sharing capabilities with otherLAN
users. Withan optimized H.323and routing architecture, thePLANET VIP-410 istheideal
choicefor Voice over IPcommunicationsand providing integrated Internet sharingfeatures,
such as Virtual server,policybased firewall protection,QoSand DMZ support;withthese
features, usersmaynow enjoyhighqualityvoicecalls and secure Internetaccess without
interfering withroutine activities.
Introduction

PLANET VIP-410 Web Configuration Guide
-2 -
VIP-410Features
o Standards compliant & excellentvoicequality
The PLANETVIP-410 isH.323standard version3compliant (includingH.323 fast-start
mode).TheVIP-410 is interoperable with3rdpartyvoicegatewaysaswell as other PLANET
VoIPproducts. Retainingthetradition of excellence inPLANETVoIPproducts, the VIP-410
canprioritize voice packets using IPprecedence,andcombines state-of-the-arttechnology
ofvoice packethandling,including echo,noisereduction,voice reconstruction andredun-
dancytoprovidecustomers tollqualityVoIPcommunication.
o VoIP,FoIPand Network conversion
Via configurable voice codec: G.723,G.729ab, G.711mu and FAX: T.30, T.38,the VIP-410
providessupportfor multiple algorithms to meetdifferentVoIPapplicationdemands. The
VIP-410 supports conversionof telephonyprotocols (SS7, Analog (FXS/FXO)) into apacket
switchingnetwork betweencallingand called voice gateways oraPBXsystem,inahet-
erogeneous signal-switching environment.
o Domain name call& DDNS supports
Either IPorURLaddressing,the VIP-410is able to locate and communicate withdestination
H.323 gateways and terminals. TheDDNSservice is supported for those VoIPgateways
deployed inadynamicIPenvironment. The combination of connection agents (PPPoE,or
DHCPclients)and abuilt-in DDNS client canhelp those whodonot havestatic IP addresses
bymapping dynamic IPaddresses toaneasy-to-rememberURL,allowingother3rdparty
voice gatewaysand terminalstolocatethe positionof the VIPinasimple manner.(Toes-
tablishvoice communication viadomain name, please make suretheother partygate-
way/terminalsupports domainname calling.)
o Internetsharing, easysetupand networkadministration
Via internalPPPoE/DHCP/fixed IPallocation agents, theVIP-410 establishes Internet ac-
cess viaasingleuser accountandshares Internet resource with everyone onyour office
network. Via anintuitive user interface,network administration orITpersonnelcan complete
anInternet connectioninjust minutes!System administrators canlogon tothemachinelo-
callyfrom theLAN orremotelycheck machine or network statusand perform administration
ortrouble-shootingfrom anywhere in the world.
o NATOptimization,Firewall policypacket filteringand QoS mechanism
The VIP-410provides userdefinablepolicy-based firewall protection,andapacket filtering
mechanism toprevent business or residentialnetworkfrommalicious attacks orintrusion.

PLANET VIP-410 Web Configuration Guide
-3 -
The firewallpolicyoffers VoIP administrators access control privilegechoices to applyto LAN
users to restrict Internet access orprevent improper use.
o VirtualServer,DMZ& Internet application capability
WithVirtualserver, special applications,andDMZ features, theVIP-410shares theLAN
resources forInternet users, and provides various Internetapplication compatibility in a more
convenient way.
Package Content
The contents of your product should containthefollowingitems:
VIP-410unit
Power adapter
9-pinstraightthroughRS-232cable
Quick InstallationGuide
User s ManualCD
Physical Details
Thefront panelof VIP-410 contains one DB9 RS-232 interfaceport, a push buttonand 12 LED
indicators. The following figureillustrates the front/rear panelof VIP-410.
FrontPanel
Rear Panel

PLANET VIP-410 Web Configuration Guide
-4 -
LED Display &Button
Indicator Color Activity Indication
PWR Green On Powerissuppliedto thegateway.
CPU Green BlinkingThe system is running. (Heartbeat LED)
LAN
Ÿ ACT
Ÿ LNK
Green
Green
On
On
Data is presentedonLAN.
The gatewayis connected toLAN.
WAN
Ÿ ACT
Ÿ LNK
Green
Green
On
On
Data is presentedonWAN.
The gatewayis connected toWAN.
LINE
VoiceChannels
1-4
Green Off
On
Blinking
The line is idle.
The line is being used.
The line is ringing.
Physical Interfaces
VIP-410 is equipped witha WAN interfacewith 10/100 Mbps auto-negotiation capability,4 LAN
Ethernetports with 10/100 Mbps auto-negotiation, auto-MDI/MDI-Xcapability. Inaddition to the
LAN/WAN Ethernet interface ports, there is a 9-pinRS-232interface port, fourRJ-11telephony
interfaceports on therear panel. Theirfunctions are described below:
Port Label Function
RJ-45 LANConnecting VIPto a10/100 Mbps Ethernet network
RJ-45 WAN
Connecting VIPto a10/100 Mbps Ethernet network
/xDSL/Cablemodem for Internetaccess
9-pin RS-232 User Console Connecting VIPto aVT-100 terminal orter
minal
emulator formachine administration
RJ-11Telephony
ConnectPBXExtension line/TelephonetoVIPfor
voice communication

PLANET VIP-410 Web Configuration Guide
-5 -
ResetButton
There is apush buttonlocatedbehind asmallhole next tothePWR LED. This buttonallowsyou
to reset VIPorforceVIPtoenter firmware upgrade mode.
Reset
Pushasmall,stiffobjectintothe hole untiltheSYSTEM LED stopsblinking, then release the
button.
Forcefirmwaredownloadmode:
Poweringon the gatewaywhile pressingdownthebuttonfor 5secondsforcesVIPtoenter
download mode

PLANET VIP-410 Web Configuration Guide
-6 -
This chapterillustrates basic installation ofVIP-410
Physical Installation Requirement
• Network cables.Usestandard 10/100BaseT network(UTP) cables withRJ45 connectors.
• TCP/IPprotocol must be installedonallPCs.
ForInternet Access, an Internet Access account withanISP, andeither of aDSLor Cable modem
(forWANport usage)
Procedure
1. Choose anInstallationSite
Select asuitable place on thenetwork toinstallVIP–410.
Ensure VIP–410 and the DSL/Cable modem are powered OFF.
2. Connect LANCables
• Use standard LAN cables toconnect PCs to the Switching Hubports onVIP–410. Both
10BaseT and 100BaseT connectionscan be used simultaneously.
• If required, youcan connect anyLANport to anotherHub. AnyLAN port on VIP–410 will
automaticallyfunctionasan "Uplink" port when required. Just connect anyLAN port toa
normal port onthe other hub, using a standard LAN cable.
3. ConnectWANCable
Connect the DSL or Cable modem tothe WAN port onVIP–410.Use thecablesupplied with
your DSL/Cable modem. If nocable was supplied, use astandard cable.
4. Power Up
• Power on the Cable or DSLmodem.
• Connectthe suppliedpoweradapter toVIP–410 andpowerup.
Useonlythe power adapter provided. Using a different onemaycause hardware damage
Physical Installation and IPConfiguration

PLANET VIP-410 Web Configuration Guide
-7 -
5.Check theLEDs
• The PWR LEDshouldbeON.
• The CPU LED should flash.
• ForeachLAN (PC)connection, theLAN LNK/ACT LEDshould beON(provided the PCis
also ON.)
• The WAN LEDshouldbeON.
6.Connectingtothetelephonydevices
VIP-410 supports twotypes oftelephonyinterfaces. One isFXO, and another is FXS.Each
interface has twoports forconnectingto telephonydevices. FXS interfacefor connecting to
regular analog telephonesetsor FAXmachine, FXO interfacehas the flexibilityof PSTN line
(COline) / PBX connection
Administration Interface
PLANETVIP-410 provides CLI(Command Line Interface), andGUI(Web based,GraphicalUser
Interface) for machinemanagementand administration.
Web configuration access:
Tostart VIP-410 webconfiguration, you must have oneof theseweb browsers installed on com-
puter formanagement
• Netscape Communicator 4.03 or higher
• Microsoft Internet Explorer 4.01or higher withJava support
Default LAN interface IPaddress of VIP-410 is 192.168.0.1. Youmay now open yourweb browser,
andinsert 192.168.0.1 in the address barof your web browser tologon VIP-410 webconfiguration
page.
VIP-410 willpromptfor logon username/password, pleaseenter: admin / 123 to continue machine
administration.
Connection of incorrect telephony devices to the ports on
the TIM can cause permanent damage to the TIM and
/or VIP.
ë
Note

PLANET VIP-410 Web Configuration Guide
-8 -
CLI configuration access:
• You candirect connect the RS-232 cablein the packagetoyourPC sCOM portand the
other end toVIP.
• Start up your terminalprogram,here, we useHyper Terminal as the example.
• Set up theparameters asbelowfor COM port connection
Baud rate: 19200 bps
Data bit: 8
ParityCheck: None
Stop bit: 1
Flow Control: None
• Power off and on theVIP,youllbeasked toinsert the password for machineadministration,
please enter “123”forauthentication. Afterloggingin, the terminalwill prompt “ITG>”to
indicate your machine is nowreadyfor operation.
ë
Note
Please locate your PC in the same network segment
(192.168.0.x) of VIP-410. If you re not familiar with
TCP/IP, please refer to related chapter on user smanual
CD or consult your network administrator for proper network
configurations.

PLANET VIP-410 Web Configuration Guide
-9 -
I
fyou cannot get any response from the terminal program
after strike “Enter
”key several times. Please check the
hardware COM-
port you connecting to, i.e. COM1 or COM2. Then
check the parameters above again.
It is recommended to quit Hyper Terminal and re-
start again
if this occurred.
ITG>net set lan
net set lan ip <addr>
net set lan mask <mask>
ITG>
LAN/WAN Interface quick configurations
Natureof PLANET VIP-410is an IPSharing (NAT)device, it comes with twodefault IPaddresses,
anddefault LAN sideIPaddress is “192.168.0.1”, default WAN side IPaddress is “172.16.0.1”.
YoumayuseanyPC to connect to theLAN port ofVIP-410 tostartmachineadministration.,
LAN IP configurationvia commandlineinterface(CLI)
Here we d like to configure the IPaddress of VIP-410 LAN interface, LAN IPaddress related
commandsare:
• The command “net set lan ip”is used to set theIPaddress of VIP. If you would like toset
up the IPaddress to “192.168.0.1”, for example.Youcan have the command as belowand
press the <Enter> key:
• The command “net set lanmask”is usedtoset the network maskof VIP. If youwould like
to set up thenetwork mask to “255.255.255.0”, for example. You canhave the command
ë
Note
ITG>net set lan ip192.168.0.1<enter>
In general cases, the LAN IP address is the default gateway
of LAN side workstations for Internet access, and the WAN
IP of VIP-
410 is the IP address for remote calling party
to connect with.
i
Hint

PLANET VIP-410 Web Configuration Guide
-10 -
asbelowand press the <Enter> key:
Youll need to savethe configured LAN IPaddress, network mask value into machine via
command: netstore , theninsert command: net reset to reboot machineand make thechanges
effective.
Preparation before beginning webadministration on VIP-410
In this section, we ll introduce stepsof howtosetupaPCto communicate with VIP-410 and
Internet access related parameters through TCP/IPprotocolconfiguration.
Beforestartingwebbrowser to connectto VIP-410, please checkTCP/IPconfigurations on PC:
the PCmust be configured either asaDHCPclient and orfixedIPallocationon theintranetor
Internet.Afterensuring TCP/IPconfigurationonthemanaging workstation,you may connect to
web administrationpage of VIP-410 eitherfrom intranet, or Internet
Following are guidelinesofsetting upTCP/IPconfigurationsondifferent OSplatform
CheckingTCP/IPsettings on Windows 95/98
If there is noTCP/IPinstalledonyour Windows 95 or Windows 98, you must add the protocoland
change the settings on yourPC.
Step1Openthe Control Panel, and double-click the Network icon.TheNetworkwindow appears
Step2If TCP/IPprotocolshown in the network window, please continue tothe next step. If it
is not shown, please add TCP/IPprotocolsupport as follows:
ITG>net set lan mask 255.255.255.0

PLANET VIP-410 Web Configuration Guide
-11 -
a. Click Add.
b. Double-click Protocol in the Select Network Component Type window, then
the Select Network Protocol window appears.
c. Choose Microsoft for the manufacturer.
d. Choose TCP/IP for the network protocol.
e. Click OK,and the Network window appears.
Step3.1Change theTCP/IP settings to useDHCP as follows (DHCP environment):
a. Double-click the first TCP/IP cable icon.The TCP/IPProperties window appears.
b.Verifythat theIPAddress tab hasObtainanIPaddress automaticallyselected
andthat theIPAddress and Subnet Mask fieldsaregrayed out.
Step3.2Change theTCP/IPsettings touseDHCPas follows (Fixed IPallocation):
If there is noDHCPserverinyour network, please consult your networkadministrator
the TCP/IPparameters ofyour PC, and inserttheobtaineddata in IPaddress tab. To
access different IPsegment(forexample,from LAN to Internet), you willneedto as-
sign thegatewayand DNS (for Internet access)in your PC.
Step5Add the DNS servergiven
toyoubyyour ISPornetwork administrator:

PLANET VIP-410 Web Configuration Guide
-12 -
a.Click the DNS Configuration tab.
b.Click Enable DNS.
c. Enteryour host name in the Host field.
d.Enteryour domain name in the Domain field.
e.Enterthe IPaddress of the DNSserver inthe DNS Server Search Order field.
f. Click Add. The IP address displays inthe window belowthe field.
Step 5 Click OK, and rebootmachine tomakethe modifications effective in your PC.
CheckingTCP/IPsettingsonWindowsNT
Obtain anIPaddress fromaDHCPServer
Select Control Panel - Network, and,on the Protocols tab,select the TCP/IP protocol, as shown
below.

PLANET VIP-410 Web Configuration Guide
-13 -
Windows NT4.0 -TCP/IP
a) Click the Properties button to see a screen like the one below.
Windows NT4.0 - IP Address

PLANET VIP-410 Web Configuration Guide
-14 -
b) Select the network card for your LAN.
c) Select the appropriate radio button - Obtain an IP address froma DHCP Server or Specify
an IP Address, as explained.
Specifyan IPAddress
If your PC is alreadyconfigured withanIPaddress, check with yournetwork administrator before
making the following changes.
a) The Default Gateway must be set to matchyour network environment. Toset this:
• Click the Advanced buttononthe screenabove.
• On thefollowing screen, click the Add button inthe Gateways panel, and enter gateway
IP address, as shown below.
• Ifnecessary, usethe Up buttonto make the inserted on the firstentryinthe Gateways list.
Windows NT4.0 -Add Gateway
b) The DNS should besettothe address provided byyour ISP, as follows:
• Click the DNS tab.
• On theDNS screen, shown below, click the Add button (under DNS ServiceSearchOrder),
andenterthe DNS provided byyourISP.

PLANET VIP-410 Web Configuration Guide
-15 -
Windows NT4.0 - DNS

PLANET VIP-410 Web Configuration Guide
-16 -
CheckingTCP/IPSettings - Windows 2000:
Select ControlPanel -Network and Dial-up Connection.
a) Right-click the LocalArea Connection icon and select Properties.Youshouldseea
screenlikethe following:
NetworkConfiguration(Win 2000)
b) Select the TCP/IP protocol for yournetwork card.
c) Click on the Properties button. Youshould then see a screen like the following.