Planet Internet Telephony PBX System IPX-300 Series User manual

Internet Telephony PBX System
IPX-300 Series
User’s manual
Version 1.0.1

Copyright
Copyright (C) 2008 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET Technology, This
User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all
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Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications,
and makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any
inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent a commitment on the
part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s
Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and
reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s
Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your
comments and suggestions.
CE mark Warning
The is a class B device, In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.
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Revision
User’s Manual for PLANET Internet Telephony PBX System:
Model: IPX-300/IPX-300W
Rev: 1.01 (Feburary, 2008)
Part No. EM-IPX300 Series V1.01

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TABLE OF CONTENTS
Chapter 1................................................................................................ 6
Introduction............................................................................................ 6
Overview............................................................................................................................6
Package Content...............................................................................................................8
Physical Details.................................................................................................................8
Front Panel Indicators.................................................................................................8
Rear Panel Indicators..................................................................................................9
Chapter 2 Preparations & Installation................................................ 10
Physical Installation Requirement................................................................................10
Network Interface quick configurations...................................................................11
Chapter 3 IP PBX Setup ...................................................................... 16
SIP Basic Setting ......................................................................................................16
User Extensions Setup..............................................................................................18
Trunk Management – SIP Trunk ..............................................................................20
Trunk Management – Gateway Trunk......................................................................22
Trunk Management – Trunk Group..........................................................................22
Trunk Management – Dialing Rules.........................................................................24
Attendant Extension .................................................................................................26
Time Rules................................................................................................................27
Record Voice Menu ..................................................................................................28
Call Parking..............................................................................................................28
Gereral Setting..........................................................................................................29
Hunt Group Setting...................................................................................................31
Chapter 4 Network Setup.................................................................... 35
WAN & LAN Setup..................................................................................................35
DHCP .......................................................................................................................40
WLAN Setting (For IPX-300W)..............................................................................42
Access Policy (For AP and WISP&AP mode) .........................................................49
Static Route...............................................................................................................50
NAT ..........................................................................................................................51
Packet Filter..............................................................................................................54
URL Filter.................................................................................................................56
Security.....................................................................................................................56
UPnP.........................................................................................................................57
Call Out Block List...................................................................................................57
SNTP ........................................................................................................................59
Chapter 5 Management....................................................................... 60

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Admin Account.........................................................................................................60
Date & Time .............................................................................................................61
Ping Test ...................................................................................................................62
Save & Restore.........................................................................................................62
Factory Default.........................................................................................................63
Admin Account.........................................................................................................63
Chapter 6 Information ......................................................................... 64
System Information ..................................................................................................64
PBX Extension Status...............................................................................................65
PBX Trunk Status.....................................................................................................65
Call Detail Record....................................................................................................65
Appendix A........................................................................................... 67
How to use Call Parking function.................................................................................67
Appendix B........................................................................................... 68
How to use Call Pick-up function..................................................................................68
Appendix C........................................................................................... 69
Record Voice Guide Process ..........................................................................................69
Appendix D........................................................................................... 70
Voice Communication Samples.....................................................................................70
IP Phone and Wi-Fi Phone register to IPX-300W....................................................70
IP Phone and Wi-Fi Phone make off-Net calls via Gateway....................................74
IP Phone and Wi-Fi Phone make external SIP Proxy calls via SIP Trunk................79
Appendix E........................................................................................... 81
IPX-300 Series Specifications........................................................................................81

Chapter 1
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Introduction
Overview
PLANET IPX-300/IPX-300W IP PBX telephony systems (“IP PBX” in the following term) are designed
and optimized for the small business in daily communications. It can support up to 100 user
registrations and easy to install and manage a fully working system with the convenience and cost
advantages. The future IP PBX telephony system offers all of the essential features of telephony which
is required by small business users for their telecommunication/data needs.
The IP PBX series are the feature-rich SIP based IP PBX telephony system that integrates NAT
functions to make it perfect for small business usage. The IP PBX integrates traditional PBX system
functions and provides many advanced functions including voice mail to email, web management etc.
Designed to run on a variety of VoIP applications, the IP PBX provide IP-based communications, voice
conferencing, call detailed record (CDR), centralized Auto-Attendant (AA), and Interactive Voice
Responses (IVR). The IP PBX utilizes standard PSTN / GSM lines via the interfaces of FXO / GSM
gateway to become a feature-rich IP PBX telephony system that supports seamless communications
among existing local calls, SIP-based endpoints including low cost of long distance service, telephone
number portability and one network for both voice and data.
With a built-in IEEE 802.11b/g wireless AP / CPE, the Wi-Fi IP PBX (IPX-300W) offers wireless
connectivity via 54Mbps data transmissions. Users may integrate PLANET IP Phone VIP-154T series,
VIP-155PT/ 350PT/ 550PT, the VIP-156/ 157/ 158/ 161W of ATA(analog telephone adapter) series, the
VIP-191/ 192 of Wi-Fi Phone, and Gateway series VIP-281/ 281GS/ 480 to build up the VoIP network
deployment in minutes.
IP PBX Features
•PBX Features
- Automated Attendant (AA)
- Interactive Voice Responses (IVR)
- Voicemail support (VM)
- Voicemail to E-Mail
- Call Detailed Record (CDR)
- User Management via Web Browser
- Call/Pickup Group

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- Display 100 Registered User’s Status: Unregistered / Registered / On-Call
•Call Features
- Call Forward Immediate
- Call Forward on Busy
- Call Forward on NoAnswer
- Call Pickup / Call Park
- Caller ID
- Music on Hold / Music on Transfer
- Call Transfer / Call Hold / Call Waiting
- Three-way conference with feature phones (VIP-154T series, VIP-155PT/ 350PT/ 550PT and
VIP-156/ 157/ 158/ 161W series)
•Router/Firewall Features
- DHCP Server for LAN Users
- Access Control / URL Filter
- Virtual Server / DMZ / Port Mapping
- Static Route
- Pass-through
- UPnP
•Wireless Features (IPX-300W)
- IEEE 802.11b/ 802.11g
- AP /AP-Client / WISP & AP Mode
- 64/128 bits WEP Date Encryption
- WPA/ WPA-PSK/ WPA2/ WPA2-PSK/ Mix Mode
- WPAPSK/ WPS2PSK Mix Mode

Package Content
The contents of your product should contain the following items:
Internet Telephony PBX system unit
Power Adapter
Quick Installation Guide
User’s Manual CD
Physical Details
The following figure illustrates the front/rear panel of IP PBX.
Front Panel Indicators
Figure 1-1. Front Panel of IPX-300
Figure 1-2. Front Panel of IPX-300W
Front Panel LED State Descriptions
PWR On
Off PBX Power ON PBX Power OFF
WAN Port On
Flashing
Off
PBX network connection established
Data traffic on cable network
Waiting for network connection
LAN Port On
Flashing
Off
LAN is connected successfully
Data is transmitting
Ethernet not connected to PC
WLAN Port
(IPX-300W only)
On
Flashing
Off
WLAN is connected successfully
Data is transmitting
Ethernet not connected to PC
Table1-1. Front Panel description of IP PBX
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Rear Panel Indicators
Figure 1-3. Rear Panel of IPX-300
Figure 1-4. Rear Panel of IPX-300W
1 12V DC 12V DC Power input outlet
2 Reset The reset button, when pressed, resets the IP PBX without the
need to unplug the power cord.
3 WAN
The WAN port supports auto negotiating Fast Ethernet
10/100Base-T networks. This port allows your IP PBX to be
connected to an Internet Access device, e.g. router, cable modem,
ADSL modem, through a CAT.5 twisted pair Ethernet cable.
4 LAN The LAN port allows your PC or Switch/Hub to be connected to the
IP PBX through a CAT.5 twisted pair Ethernet cable.
5
External
Antenna 2db
(IPX-300W only)
Used to Wirelessly Connect to 802.11b/g networks
802.11b: 11/5.5/2 Mbps
802.11g: 54/48/36/24/19/12/6Mbps
Table 1-2. Rear Panel description of IP PBX
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Chapter 2
Preparations & Installation
Physical Installation Requirement
This chapter illustrates basic installation of IP PBX
•Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors.
•TCP/IP protocol must be installed on all PCs.
For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem (for
WAN port usage)
Administration Interface
PLANET IP PBX provides GUI (Web based, Graphical User Interface) for machine management and
administration.
Web configuration access:
To start IP PBX web configuration, you must have the web browsers installed on computer for
management
•Microsoft Internet Explorer 6.0.0 or higher with Java support
Default LAN interface IP address of IP PBX is 192.168.0.1. You may now open your web browser, and
insert 192.168.0.1 in the address bar of your web browser to logon IP PBX web configuration page.
IP PBX will prompt for logon username/password, please enter: admin / 123 to continue machine
administration.
Figure 2-1. Input prompt

In order to connect machine for administration, please
ÍNote locate your PC in the same network segment (192.168.0.x)
of IP PBX. If you’re not familiar with TCP/IP, please refer
to related chapter on user’s manual CD or consult your
network administrator for proper network configurations.
Network Interface quick configurations
Wizard for Quick Setup of the IP PBX, after finishing the authentication, please click “Wizard” to enter
quick start:
Figure 2-2. Wizard-Operating Mode settings
¾Step1. Operation Mode (For IPX-300W)
For most users, Internet access is the primary application. The IP PBX supports the WAN, LAN and
WLAN interface for Internet access and remote access. When you click “Operation Mode” from within
the Wizard Setup, the following setup page will be show.
Three WLAN modes of operation are available for Internet Access:
AP Mode:
In this mode the IP PBX supportsAP functionality only. The IP PBX has the following
network interfaces: WAN, LAN and Wireless LAN.
AP-Client Mode:
In this mode the IP PBX accesses a remote AP. Please be sure that you have an account to
access your wireless service providerAP. In this mode the WAN interface is used a 2nd
LAN interface.
WISP & AP Mode：
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The IP PBX must access remote AP .Please be sure that have account to access from
remote AP. In this WISP & AP mode the network interface will change from WAN port to
LAN port and all of network access will through by remote AP.
¾Step2. Internet Setting (AP Mode)
WAN Setting
NAT Mode Network Address Translation (NAT) serves connecting multiple
computers to the Internet using one IP address.
Bridge Mode
Bridge mode serves to connect a local area network (LAN /
Wireless) to another local area network that uses the same
protocol.
WAN Port IP
Assignment
Three methods are available for Internet Access. Static IP /
DHCP / PPPoE type for your select .you should refer to “Network
Setting” in user menu.
Table 2-1. WAN description of IP PBX
Figure 2-3. Wizard-Internet settings
AP Setting (For IPX-300W)
For configuring correctly the WLAN port in client mode. the below instructions will provide a quick
start. It is advised if possible to use the simplest network settings for first try.
For making sure the IP PBX is connecting to your wireless router (AP). You need to set up the
following: SSID, Frequency Channel, Authentication method and Encryption parameters
(Type/Encryption length/Keys.)
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Figure 2-4. Wizard-AP settings
¾Step3. NAT Setting
LAN IP Setting
LAN IP Address Private IP address for connecting to a local private network.
(Default: 192.168.0.1)
Subnet Mask Subnet mask for the local private network (Default:
255.255.255.0)
DHCP Server Enable to open LAN port DHCP server
Assigned DHCP IP Address DHCP server range from start IP to end IP
DHCP IP Lease Time Client to ask DHCP server refresh time, range from 60 to
86400 seconds
Table 2-2. LAN IP description of IP PBX
Figure 2-5. Wizard-NAT settings
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¾Step4. IPPBX Setup
The IP PBX allows multiple ITSP providers / User Extensions registration by simply fill-in the required
information in the provided table.
Figure 2-6. Wizard-IP PBX settings
Service Provider:
Caller ID Service provider name
Username Input Provider name
Password Input Provider password
Host Input Providers server address
Port Providers server port
Table 2-3. Service provider description
User Extensions:
User Extension Input Extension number
Password Input Extension password
Caller Id Input Extension caller id
Table 2-4. User extension description
After completing the wizard setup, click “Submit” button, The IP PBX will save configuration and reboot
IP PBX automatically, after 50 seconds, you can re-load setting page again.
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Figure 2-7. Wizard-Rebooting
Please consult your ISP personnel to obtain proper PPPoE/IP
address related information, and input carefully.
ÍNote If Internet connection cannot be established, please check
the physical connection or contact the ISP service staff
for support information.
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Chapter 3
IP PBX Setup
SIP Basic Setting
SIP (Session Initiation Protocol) is a request-response protocol, dealing with requests from clients and
responses from servers. Participants are identified by SIP URLs. Requests can be sent through any
transport protocol. SIP determines the end system to be used for the session, the communication
media and media parameters, and the called party's desire to engage in the communication. Once
these are assured, SIP establishes call parameters at either end of the communication, and handles
call transfer and termination.
¾SIP Configuration
Figure 3-1. SIP configuration settings
UDP Port to bind to This is SIP Local Port 5060, if you have any specific reason for
change this port.
Domain IP PBX Server’s IP address.
Allow guest calls Enable/Disable guest calls. Default is Enable. Default is all IP.
Overlap dialing support Enable/Disable overlaps dialing support. Default is Enable.
Allow Transfers Enable Call Transfers.
Enable DNS SRV lookups
(on outbound calls) Enable DNS SRV lookups on calls
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Max Registration Time Maximum duration of incoming registration/subscriptions we allow.
Default 3600 seconds.
Min Registration Time Minimum duration of registrations/subscriptions. Default 60
seconds
Default
Incoming/Outgoing
Registration Time
Default duration (in seconds) of incoming / outgoing registration.
Min RoundtripTime
(T1 Time)
Minimum roundtrip time for messages to monitored hosts, Defaults
to 200 ms
Language Set default language for all users.
Enable Relaxed DTMF Use relaxed DTMF detection. Default is Disable.
Server UserAgent Enable you to change the trunk User agent string, Default is PBX.
DTMF Mode Set default DTMF mode for sending DTMF. Default: rfc2833.
Table 3-1. SIP configuration description
¾SIP Codecs
The Codec is used to compress the voice signal into data packets. Each Codec has different bandwidth
requirement. There are 7 kinds of codec. To determine the priority, selects one codec algorithm from
the pull-down menus individually.
Figure 3-2. SIP codecs settings
¾Outbound SIP Registrations
Figure 3-3. Outbound SIP Registrations settings
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Register TimeOut Retry registration calls at every 'x' seconds (default 20).
Register Attempts Number of registration attempts before we give up; 0 =
continue forever.
Table 3-2. Outbound DIP registration description
¾NAT Support
The externip, externhost and localnet settings are used if you use IP PBX behind a NAT device to
communicate with services on the outside.
Figure 3-4. NAT support settings
Extern IP
A
ddress that we're going to put in outbound SIP messages if we're
behind a NAT.
Extern Host
Alternatively you can specify an external host, and IP PBX will perform
DNS queries periodically. Not recommended for production
environments! Use externip instead.
Extern Refresh How often to refresh externhost if used. You may specify a local network
in the field below.
Local Network
Address
localnet=192.168.0.0/255.255.0.0; All RFC 1918 addresses are local
networks
localnet=11.0.0.0/255.0.0.0 ; Also RFC1918
localnet=171.16.0.0/12 ; Another RFC1918 with CIDR notation
localnet=168.254.0.0/255.255.0.0; Zero conf local network
Table 3-3. NAT support description
User Extensions Setup
¾Extension List
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Figure 3-5. User extension settings
Advance Click to edit an extension other setting.
Delete Click to delete an extension.
Table 3-4. User extension description
¾Advance Setup
Figure 3-6. Extension advance settings
User Extension Input Extension number
Password Input Extension password
Caller Id Input Extension caller id
Table 3-5. Extension advance description
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- Call group / Pickup group select :
Call Group An Extension can set single/multiple call group(s) 1-10 id
Pickup Group An Extension can set single/multiple Pickup group(s) 1-10 id
Table 3-6. Call / Pickup group description
- Call forward option :
Call forward always Input forward always number
Call forward on busy Input forward on busy number
Call forward no answer Input forward no answer number
If time out “XXX” sec This is the maximum number allowed no answer time out used
Table 3-7. Call forward description
- Voice mail :
Voice mail select Enable / Disable voice mail function
Voice mail name Input voice mail name
E-Mail address Input E-mail address
Send voice to mail Enable / Disable send voice to mail
Delete voice mail after send Save / Delete voice mail after send
Table 3-8. Voice mail description
Trunk Management – SIP Trunk
Services Providers Setting allows IP PBX register to different SIP systems and ITSP Services (SIP
Trunk).
On the “Providers List”, you can press “Add” to add a new service provider or press “Advance” to edit
the information of specific Service Provider or press “Delete” to delete the specified service provider
information.
Figure 3-7. Server Providers Setting
¾Add New Service Providers
Step 1. Press “Add” button to add an new service provider information.
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