Plantronics Blackwire C320 User manual

Getting started:
Follow the steps below to get call answer/end controls
with your Blackwire headset and
Cisco® IP Communicator.
1. Connect your headset to the computer. If this is
the first time you are connecting, wait for the
installation process to complete.
2. To get call control features, please download the
latest version of Plantronics software at
plantronics.com/software.
Note: Check with your IT staff before installing software
on your computer.
Configuring Cisco IP Communicator to always route call
audio to the headset:
3. Click the Menu icon in the upper right corner of
the Cisco IP Communicator main screen.
4. Select the Audio Tuning Wizard option.
5. Select your Plantronics headset as the default
device for the Headset option.
6. We recommend you select your Plantronics
headset as the default device for both
Speakerphone and Handset options as well.
7. To route the ringer through your PC speakers,
select the default Windows audio device for the
Ringer option. Click Next.
8. In these next few screens you can test and adjust
listening volume and microphone level.
9. When you are finished adjusting listening volume
and microphone level, click Finish.
Note: USB configuration settings are unique for each USB
port. If you connect the headset to a different port you will
need to make these changes again to set behavior for that
USB port.
Blackwire®C310™/C320™Quick Setup Guide
Welcome:
Using a Plantronics Blackwire headset for PC
calls will deliver a simpler, more comfortable
and better sounding audio experience than
you could get using just your computer’s
internal microphone and speaker.
Plantronics Headset
©2012 Plantronics, Inc. All rights reserved. Plantronics, Blackwire, C310 and C320 are trademarks or registered trademarks of Plantronics, Inc. Cisco is a registered trademark of Cisco Systems Inc. and/or its affiliates in the U.S. and other countries.
Published 03.12
3
Control Functions:
A. Mute Microphone
B. Volume Adjust
C. Call Answer/End
Blackwire C310/C320 Key Features:
Wideband audio with noise-canceling
microphone for high quality PC audio
Indicator lights and audio alerts give call,
mute, and volume status
Dynamic EQ feature automatically adjusts
audio for voice or multimedia use
Monaural (C310), Stereo (C320)
Plantronics Headset
Plantronics Headset
Default Windows Audio Device
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*This picture shows the
Stereo (C320) version
A
B
C

Making and Receiving Calls with Cisco® IP Communicator
To MAKE a call:
To call an existing contact, click on the
Directories (1) icon. Click on one of the
choices given depending on your contact (2).
Then click the contact’s name (3) and hit
Dial (4).
To initiate a call by typing a phone number,
click on the main window of the Cisco IP
Communicator screen and begin dialing the
number. Then press the Enter Key.
When a call is placed, a call notification will
appear in the main Cisco IP Communicator
screen, and the audio will be routed to your
headset.
To RECEIVE a call:
When you receive a call, a red light will blink
on your Cisco IP Communicator screen (5)
and a call notification window will appear in
the lower right corner of your computer
screen (6).
To answer the call, use the controls on your
headset or click the left pane of the call
notification window (7). To dismiss the call,
click the right pane of the call notification
window (8).
©2012 Plantronics, Inc. All rights reserved. Plantronics, Blackwire, C310 and C320 are trademarks or registered trademarks of Plantronics, Inc. Cisco is a registered trademark of Cisco Systems Inc. and/or its affiliates in the U.S. and other countries.
Published 03.12
4
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