Plantronics C565 User manual

C565™
Wireless DECT Headset
User Guide

2
Contents
Welcome 3
What’s in the box 4
Headset and charger base basics 5
Accessories 6
Customize your headset 7
Right earloop configuration 7
Left earloop configuration 7
Position your headset 8
Fitting the headset with headband 9
Charge your headset 10
Connect the power 10
Charge the headset 10
Pair headset to DECT phone 11
Answer and make calls 12
Answer calls 12
Make calls 12
Your headset 13
Headset controls 13
Talk time 13
Battery 13
Muting your headset during a call 14
Adjusting your headset volume 14
Troubleshooting 15

3
Welcome
Welcome
Congratulations on purchasing your new Plantronics product. This guide contains instructions
for setting up and using your C565 Wireless DECT Headset.
Please refer to the separate safety instructions for important product safety information prior
to installation or use of the product.
The enclosed DECT wireless product uses restricted wireless radio frequencies which vary by
country. Use of this DECT product in unauthorized countries is a violation of law, may disrupt
telecommunications networks and devices, and can subject you to fines and penalties by
regulatory agencies.

4
Power supply
Charger base
Headband
Other size eartips and earloops
Headset
What’s in the box
Fit kit instruction card

5
Headset and charger base basics
2
17
6
34 5
1Earloop 5Battery cover
2Eartip 6Indicator light
3Volume/mute button
(press in to mute)
7Microphone
4Call button 8Power indicator light
8
Headset and charger base overview

6
Accessories
1 Behind-the-head headband Extremely light and comfortable wearing alternative.
2 Fit kit with earloops, eartips and foam sleeve
1
2

7
Customize your headset
Your headset can be converted for wearing on the left or right ear with
either an earloop or headband.
Right earloop configuration
1Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it
onto the headset.
90º
2Rotate the earloop up 90 degrees.
90º
3Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch
facing the microphone as shown.
4Press in to attach.
Left earloop configuration
1Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it
onto the headset.
90º
2Rotate the earloop up 90 degrees.
90º

8
3Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch
facing the microphone as shown.
4Press in to attach.
Position your headset
When you wear the headset, the microphone should rest as close to your cheek as possible
without touching. The microphone can be adjusted inward by pivoting the earpiece to optimize
the position of the headset.
1 Slide the headset over and behind your ear and fit the eartip into your ear.
2 Holding the base of the headset, push it in and back towards your ear to allow the pivoting
earpiece to bring the microphone close to your mouth. As the base of the headset moves
backwards, you will feel soft clicks until the microphone rests close to your cheek.

9
Fitting the headset with headband
The headset can be rotated for wearing on the left or right ear.
1Hold the headband so it is aligned to receive the headset as shown and insert the headset into
the headband.
2Rotate the headset up.
3 To optimize the position of the headset, push the headset in so the microphone is close to your
mouth.

10
This section describes how to charge your C565 headset.
Connect the power
Plug one end of the power supply into the power jack on the back of the charger base and the
other end into a working power outlet. The power indicator light will be solid white.
Charge the headset
1 Gently push the headset into the charging cradle. The charging indicator light on the headset
will flash white to indicate that the headset battery is charging and will turn solid white when
fully charged.
2 Charge for at least 20 minutes prior to first use. A full charge takes 3 hours.
CHARGING TIME
20 min ..........................
Minimum charge
before first use
3 hours .........................
Full charge
NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics.
Charging indicator light
Power indicator light
Charge your headset