Plantronics EXPLORER 240 - User manual

Plantronics Explorer®240 & 395
User Guide

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Welcome
Thank you for purchasing the Plantronics Explorer 240 or 395 headset.
This guide contains instructions for setting up and using your new headset.
Before using this product, please refer to the For Your Safety booklet
for important safety, charging, battery and regulatory information.
Getting Assistance
The Plantronics Technical Assistance Center is ready to assist you.
You can find answers to frequently asked questions, ask a question
using e-mail, receive service over the Internet, or speak directly
with a representative. Visit www.plantronics.com/support or call your
country support line mentioned at the back of this user guide.
NOTE If you are considering returning this headset, please contact
the Technical Assistance Center first.
Registering Your Product
Visit www.plantronics.com/productregistration to register your product
online so we can provide you with the best service and technical support.
NOTE For pairing your headset, your PIN code/Passkey is 0000.

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Contents
Package Contents and Features...........................................................iv
Charging Your Headset......................................................................... 1
Using the AC charger ..................................................................1
What is Bluetooth®? ............................................................................. 2
Plantronics QuickPair®Technology .............................................. 2
Range (the distance between headset and phone) ...................... 2
Pairing Your Headset ............................................................................ 3
Adjusting the Fit.................................................................................... 4
Headset Controls and Indicators........................................................... 6
Troubleshooting.................................................................................... 9
Product Specifications........................................................................ 10

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Package Contents and Features
Headset Front*
AC Charger 100–240V
Headset Back
Volume Control Button
Call Control Button
Status Light
Power On/Off Switch
Swivel Earloop [fits either ear]
Microphone
Speaker/Eartip
Micro USB Charging Jack
Power On/Off Switch
NOTE Your headset may look different than the illustration, but will still
work as described.
* For illustration purposes only; designs will vary by model number.

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Charging Your Headset
Your new headset performs best when it is fully charged. While your
headset is charging, the indicator light glows red. When your headset
is fully charged, the indicator light turns blue. Do not use your headset
while it is connected to the charger.
How to Charge Your Headset Using the AC Charger
1 Plug the charger into a power outlet.
2 Connect the charger cable to the headset.
NOTE Never charge the battery where the temperature may fall below
0°C (32°F) or rise above 40°C (104°F) – for example, in an unattended
motor vehicle. Do not charge the battery while it is unattended.
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CHARGING TIME
2 hours ....................... Full charge
1 hour ......................... Minimum charge
before first use
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What Is Bluetooth?
Bluetooth wireless technology provides a way for devices, like headsets
and phones, to communicate with each other without wires. Pairing is
the set-up process of introducing your headset to your phone.
Before using your headset for the first time, you must pair it with
your Bluetooth-enabled phone.
Plantronics QuickPair™Technology
To simplify the Bluetooth setup process, your new headset uses
Plantronics QuickPair technology. This process is shown on the next page.
• The first time you turn your headset on, your headset
automatically enters pairing mode for 10 minutes (the indicator
light flashes red and blue).
•
Until you successfully pair your headset with a Bluetooth-
enabled phone, every time you turn it on it will enter pairing mode.
• To later pair to a new phone, turn on the headset, then press
and hold the Call Control button until red then blue flashing
appears, which indicates pairing mode status.
Range (the distance between headset and phone)
• To maintain the connection, keep your headset within 10 meters
(33 feet) of your phone.
• For the least amount of interference place the headset and
phone on the same side of your body.
If you move too far from your phone and lose the Bluetooth connection:
•
the headset may reconnect automatically within 60 seconds when
you move closer to your phone (you will hear a low tone), OR
• you may have to tap the Call Control button to reconnect (you
will hear a low tone), OR
• if neither of the above options work, you may have to
reconnect to your headset using your phone’s Bluetooth menu.

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How to Pair Your Phone With Your Headset for the First Time
1 Turn on the Bluetooth feature on your phone.
For most phones, select Settings/Tools > Connections >
Bluetooth > On. See your phone’s user guide for more information.
2 Turn the headset on.
Turn on your headset by sliding the Power On/Off Switch toward the
microphone. Wait until the indicator light flashes red then blue.
If you don’t see the red then blue flashes, turn the headset off, then
turn it on again. Press and hold the Call Control button until you see
the red then blue flashes that indicate pairing mode status.
3 Set your Bluetooth phone to ‘discover’ to locate the headset.
This usually involves going to ‘setup’, ‘connect’ or ‘Bluetooth’ menu
on your phone and selecting the option to ‘discover’ or ‘add a
device’.
4 Once available headsets are listed, select your headset (for
example 2XXPlantronics or 3XXPlantronics). If prompted for a
passkey, enter 0000.
When pairing is successful, the indicator on your headset flashes
blue. Your phone will also confirm when pairing is complete.
Pairing Your Headset
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SETTINGS
SETTINGS
Time and Date
Phone Settings
Bluetooth
Sound Settings
Networ k Services
Security
Reset Settings
BLUETOOTH
BLUETOOTH
Discover/
Search
BLUETOOTH
BLUETOOTH
2XXPlantronics
PASSKEY
0000

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The headset comes out of the box with the earloop in place to wear on
your right ear.
1 Place the earloop behind your ear.
Rotate the headset so that the speaker rests comfortably in your ear.
2 Align the microphone with the corner of your mouth.
Callers can hear you best when you point the microphone towards
the corner of your mouth.
Adjusting the Fit
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It’s easy to move the earloop to fit on your left ear.
1 Lift the earloop.
2 Swivel the earloop to the right and push it back down.
Adjusting the Fit
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Right Left

Headset Controls and Indicators
Action Indicator Light Tone
Turn the headset on or off
On: Slide the Power Switch
to the “On” position.
Off: Slide the Power Switch
to the “Off” position.
On: Short blue flash Off: Long red flash,
then turns off
On: Four rising tones Off: Four descending
tones
Answer/end a call
Tap the Call Control button. None Brief low tone at the
beginning or end of the call.
Reject an incoming call
Press and hold the Call Control button until you hear a low tone.
None Low tone
Missed call indicator
Briefly press any button to cancel the indicator light.
Two simultaneous red/ blue flashes, a pause, then two more red/blue flashes (repeating for 5 minutes or until cancelled).
None
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