5. Q&A:
6. Technical specifications:
4.4 Cloud access
a. Visit http://xmeye.net.
Login:
b. Install it step by step according to the
guides prompt message.
5.1 IE ActiveX installation
IE ActiveX installation in WIN7
- Lower PC security level: In the main
menu, run"msconfig", change UAC
settings, click "enable" , select "Never
notify."
- Set IE security level
Go to Control Panel> Network and
Internet>Network and Sharing Center>
Internet Options, select the Custom
Level; enable all the ActiveX controls
and plug-ins.
IE ActiveX installation in XP
In XP system, only need to set IE
security level, operation same as Win7.
5.2 Moving object has dragged
shadow in the live screen
It's caused
It's caused by insufficient frame rate
after enable electronic shutter. In dark
environment, our speed dome camera
wi ll open the el ect ron ic sh utt er
automatically to get good image, it will
come out dragged shadow as lengthen
exposure time and lower stream, and
you can go to <device config>-<system
settings>-<camera parameters> to
close •electronic shutter-
5.3 Upgrade failed
Upgrade firmware doesn't match
product model, please contact us to get
the correct one.
5.4 Connect cloud service failed
Go to [Device Confi g]> [System
Settings]> [Network Settings] to config
DNS, make sure it shares with LAN
router.
2. Turn off the router's MAC address
filtering, IP address filtering and other
limit connections to public network.
źSensor: CMOS
źIR-CUT filter
źResolution 720P
źVideo system PAL
źFixed 3.6mm Lens
ź34 IR LEDs
ź20m illumination
źSupports: iPhone, iPad, Android
źSupports ONVIF 2.3 protocol
źPort Ethernet 10 / 100 Mbps
źSupports iCloud (P2P) function
źSupports Internet Explorer Browser
źRemote recording on PC or NVR
źWorking temperature
-20°C ~ +40°C
źWorking humidity <95%
5.5 Cloud server login, but can not
get live videos
IEActiveX is not installed, so follow
instruction to install ActiveX, please
clo se anti-virus software before
installing it, otherwise it will intercept the
installations of IE ActiveX or make the
installation uncompleted.
Note: Only common questions and
solutions are mentioned above, for
more information, please contact us
directly.
c. Click "Login" to enter cloud service
interface, double-click left camera with
alias name to connect to the preview.
d. After successful configuration,
wherever and whenever you are, as
long as you can surf the Internet, you
can get access to the device.
NOTE: When left device name shows
with red cross, it means speed dome is
not connected with cloud service
website.
9. 11. 13. 15.
10. 12. 14. 16.