POLLOGEN TriPollar Stop X User manual

ENGLISH
Congratulations on purchasing your TriPollar®Stop X device!
You have taken the first step toward flawless beautiful skin!
This user manual describes the TriPollar
®
Stop X product and how to use it.
Supplementary information to be found at:
http://www.stop-age.com (English website)
http://www.stop-age.cn (Chinese website)
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TABLE OF CONTENTS
INTRODUCING TRIPOLLAR®STOP X 8
• OVERVIEW
• THE TRIPOLLAR®STOP X KIT
USING TRIPOLLAR®STOP X 11
• THE TRIPOLLAR®STOP X DEVICE
• BEFORE YOU BEGIN
• TREATING YOUR SKIN
• RECOMMENDED TREATMENT GUIDELINES
TROUBLESHOOTING 20
CUSTOMER SUPPORT 20
TECHNICAL SPECIFICATIONS 21
APPENDIX 22
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© Pollogen Ltd. All rights reserved.
Design and technical specifications are subject to change without prior
notice. Manufactured by Pollogen Ltd.
Patented technology.
The names Pollogen, TriPollar and Stop are registered trademarks of Pollogen Ltd.
All intellectual property rights in this publication are owned by Pollogen
Ltd. and protected by applicable copyright laws and international treaty
provisions. Pollogen Ltd. retains all rights not expressly granted. No part
of this publication may be reproduced in any form whatsoever or used to
make any derivative work without prior written approval by Pollogen Ltd.
All other trademarks are the property of their respective owners. Other
company and brand products and service names are trademarks or registered
trademarks of their respective holders.
IMPORTANT NOTICE

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SAFETY
Important: Be sure to read the entire user manual prior to use of the
product. Always adhere to all warnings and cautions. Be sure to follow
all safety precautions below when using the TriPollar®Stop X product.
To learn more about TriPollar technology, visit our English website at:
www.stop-age.com and Chinese website at: www.stop-age.cn
WARNINGS AND CAUTIONS
TriPollar®Stop X is an electrical device that must be used properly. To
reduce the risk of injury from electric shock, adhere to all warnings
and cautions below:
• Do not touch the device should it fall into water. Unplug the device
immediately with dry hands.
• Do not place or store the device near any source of water, such as a sink
or bathtub.
• Do not submerge the device under water.
• When plugged in, do not leave the device unattended.
• Before use, ensure that the system and its power supply do not show
any visible damage. Do not operate if the electric cord is damaged or
if the system is disassembled.
• Only use the device with the electric cord and power supply provided.
• Keep the device out of the reach of children.
• Be sure that your hands are completely dry when operating the device.
• Turn the device OFF and then unplug the power supply from the electrical
outlet after use or before cleaning and maintenance.

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• Use TriPollar®Preparation Gel during treatment according to its instructions
for use.
SAFETY INSTRUCTIONS
• Only use this device for its intended purpose, as described in this manual.
• Do not use the device over eyelids, closed eyes, thyroid area, lips, ears,
breasts or genital areas.
• The sensation while using the device should be warm and pleasant. If
you experience discomfort, discontinue use immediately.
Failure to follow the instructions in this manual may cause damage or
burns to your skin.
DO NOT USE THE DEVICE IF ANY OF THE FOLLOWING APPLY TO YOU:
• Are under 18 years of age.
• Have a pacemaker or internal defibrillator.
• Have metal implants in the treatment area, such as gold threads. This
does not apply to dental fillings or implants, which present no problem.
• Currently have cancer or a history of cancer, especially skin cancer or
premalignant moles.
• Have severe concurrent conditions, such as cardiac disorders.
• Are pregnant or nursing.
• Have an impaired immune system due to immunosuppressive diseases
such as AIDS, or are using immunosuppressive medications.
• Have any disease that is stimulated by heat, such as recurrent Herpes
Simplex (within the treatment area).

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• Have any active skin condition within the treatment area, such as sores,
psoriasis, eczema or a rash.
• Have a history of keloid scarring, abnormal wound healing or fragile skin.
• Have had any surgical procedure, laser resurfacing or deep chemical
peeling within the treatment area within the past three months or are
still undergoing a process to complete healing.
• Have permanent fillers within the treatment area.
If you have temporary dermal fillers within the treatment area, consult
your physician before using the device.
• Have had Botox administered in the treatment area within the past three
months.
• Have suspicious lesions within the treatment area.
• Currently use medications, herbal preparations, vitamins or food supplements
that may cause fragile or dry skin.

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The following side effects are rare. However, should they occur, they are
usually temporary. If any of the following conditions appear and last more
than 24 hours, consult your physician:
• Pain
• Damage to natural skin texture (crusting, blistering, burns, fragile skin, bruising)
• Mild headache
For other aesthetic procedures or should you have any uncertainty regarding
potential side effects, consult your physician before using the device.
POSSIBLE SIDE EFFECTS

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INTRODUCING TRIPOLLAR®STOP X
This chapter introduces the TriPollar
®
Stop X product and describes
its components.
OVERVIEW
TriPollar®Stop X – The Next Generation of RF Home Treatments
TriPollar®Stop X presents the latest in RF technology at the comfort of your
home. Based on the groundbreaking TriPollar
®
Multi-RF technology, TriPollar®
Stop X affects all layers of the dermis homogeneously for faster, safer and
more effective treatment. It delivers professional-level aesthetic results
that are both immediately visible and long-lasting. TriPollar
®
Stop X users
enjoy the combined benefits of a unique non-conductive gel that ensures
the delivery of focused RF energy into the right layers of the dermis using
the newly designed electrodes. A proprietary and innovative temperature
sensor ensures an effective and safe treatment while stimulating dermal
activity that accelerates the natural production of collagen, the protein
responsible for the skin’s smooth and supple texture. Using TriPollar®Stop
X regularly according to its treatment protocol can effectively postpone
the signs of aging.

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THE TRIPOLLAR
®
STOP X KIT
The TriPollar®Stop X kit contains the following components:
1. TRIPOLLAR®STOP X KIT (FIG.1)
FIG.1
STOP X

10
FIG.3
Preparation
Gel
User Manual/
International
Warranty
FIG.6
FIG.5
FIG.4
2. TRIPOLLAR®STOP X DEVICE (FIG.2)
3. TRIPOLLAR®STOP X POWER SUPPLY AND ELECTRIC CORD (FIG.3)
4. TRIPOLLAR®STOP X ELECTRICAL OUTLET ADAPTERS (FIG.4)
5. TRIPOLLAR®PREPARATION GEL (FIG.5)
After the container has been opened, the gel can be used for up to 12 months.
Important: It is recommended to perform a patch test 24 hours prior to initial
use. See page 13 for details.
6. TRIPOLLAR®STOP X USER MANUAL (FIG.6)
7. TRIPOLLAR®STOP X WARRANTY POLICY (FIG.6)
FIG.2

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USING TRIPOLLAR®STOP X
This chapter describes the TriPollar®Stop X device and how to use it.
THE TRIPOLLAR®STOP X DEVICE
TriPollar®Stop X is a facial renewal and rejuvenation device. The device
is used to increase and accelerate collagen production in your skin for
rejuvenation effect.
TriPollar
®
Stop X focuses heat deep within the dermis of your skin,
as shown below.
1. TRIPOLLAR®STOP X TREATMENT HEAD
2. EPIDERMIS
3. DERMIS
4. TRIPOLLAR®STOP X POWER IS FOCUSED
DEEP WITHIN THE DERMIS
5. HYPODERMIS
6. HEAT IS INDUCED HOMOGENEOUSLY
THROUGH THE DERMIS
FIG.7

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FIG.8 Shows the components comprising the TriPollar®Stop X device.
1. DEVICE BODY
2. TREATMENT HEAD
3. ELECTRODE
4. TEMPERATURE SENSOR
5. CONTROL PANEL
6. POWER SUPPLY CONNECTION
7. GREEN INDICATOR LIGHT
8. ORANGE INDICATOR LIGHT
9. ON/OFF BUTTON
10. LOW RF
11. HIGH RF
12. PROTECTIVE COVER
FIG.8
10. 11.
12.
4.
3.
2.
1.
6.
9.
8.
7.
5.

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BEFORE YOU BEGIN
Before using the TriPollar®Stop X device, do the following.
1.
Open the box containing the device, and remove the device and its
power supply.
2. Insert the adapter onto the electrical posts (Fig.9)
3.
Push the adapter into the slot of the PS until it securely "clicks into place"
and cannot be removed easily (Fig.10)
4. Connect the power supply to the device (Fig.11)
5. Plug the power supply into an electrical outlet (Fig.12)
6. Remove the TriPollar®Preparation Gel from its box.
Important: Before using the device for the first time, it is recommended
to perform a patch test 24 hours prior to initial use. To do so, apply a
small amount of TriPollar
®
Preparation Gel to the inner arm and treat
the area with the TriPollar®Stop X device. Ensure that the skin does not
have a negative reaction to the gel or treatment.
7. Remove the protective cover from the device.
You are now ready to treat your skin using TriPollar®Stop X,
as described on page 15.

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FIG.11 FIG.12FIG.10FIG.9

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TREATING YOUR SKIN
To treat your skin using the TriPollar®Stop X device:
1. Cleanse and dry the treatment area.
2.
Apply a very thin, even layer of TriPollar
®
Preparation Gel over the entire
treatment area (face and/or neck). This gel must be used during the
entire treatment session. Your skin may feel a warm sensation when
the gel is applied.
3.
Turn the device ON by pressing the Power button (Fig.13). Make sure that
the green indicator light turns ON.
Tip: A long press of the Power button turns the device OFF.
4. Select the power setting (Low/High) that is most comfortable for you. When
the green indicator light shows a single green light illuminated (Fig.14), the
device is operating at the Low power level. You can press the Power button
again to change to the High power level (Fig.15).

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Important: During your first treatment session, we recommend
that you use the Low power setting and then adjust the power level
according to your skin’s tolerance for subsequent treatments.
Treatment:
5. Divide the face to 3 optional treatment areas (Fig.16):
Right cheek
Left cheek
Forehead
6. Place the device on your skin, make sure to apply a slight pressure in
order to assure a full contact between the electrodes and the skin.
7. Start moving the device in a very slow circular motion on a small
part of your treatment area (approximately twice the size of the
electrodes), slowly heating your skin to the optimal temperature
(Fig.17).
FIG.13 FIG.14 FIG.15
LOW RF HIGH RF

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Important: Be sure to constantly move the device slowly over the skin
to ensure proper heating of the treated area. Do not leave the device
on one place without movement.
8. Once the orange indicator light illuminates followed by a 'beep' sound,
you have reached the optimal temperature. Continue the same slow
circular motion for a few moments and then gradually enlarge your
movements in the treatment area.
Proceed with this technique covering the entire treatment area, making
sure the orange indicator light is illuminated as much as possible during
the treatment.
As you move from one treatment area to another (Fig.16), the orange
indicator light may turn-off if the temperature of the skin is not warm
enough.
9. Continue working on the entire treatment area in a slow circular
motion for 4-5 minutes. Make sure to maintain a uniform heating
while covering the entire treatment area. Treatment can be augmented
by “lifting” movements from the jaw line upwards toward your cheeks
(Fig.18).
10.Once you finished the 4-5 minutes of treatment, you can proceed to
the next treatment area repeating steps 6-9.
TREATMENT
AREAS
FIG.17 FIG.18FIG.16

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11. As a natural result of the treatment, the skin may show some redness
(erythema) and minor skin swelling (edema) in the treatment area.
Both should disappear after a short time.
12. Press the Power button for two seconds to turn the device OFF.
13. Unplug the power supply from the electrical outlet.
14.Gently remove the TriPollar®Preparation Gel from your skin and wash
your face. You can apply a moisturizer if desired.
15. Clean the electrodes of the device with a damp cloth or paper towel
and cover the device tip with its protective cover.
Warning: Do not submerge the TriPollar®Stop X device under
water.
Safety Mechanism:
The device’s automatic temperature-optimization mechanism protects the
skin from overheating. When the skin has reached the maximal
temperature, the energy source will shut down automatically. The
indication is - green LED off.
The device automatically turns the energy source back ON, when the skin
temperature drops below the maximal temperature or when you move the
device to an adjacent treatment area, where the skin temperature is lower.
The indication is - green LED on.
Important:
The orange light is ON when the temperature of the skin in the treatment
area is sufficiently heated and is OFF when it is not.

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RECOMMENDED TREATMENT GUIDELINES
The following treatment guidelines are recommended for using the
TriPollar®Stop X device:
• Treating the entire face takes 12-15 minutes. For shorter treatment times
focus on selected areas of concern. Treatment times differ for each
person.
• For optimal results, use the TriPollar®Stop X device 2-3 times a week for
a period of 6-8 weeks.
• Make sure that you allow at least one day in between treatments on the
same treatment area.
• To maintain long-term results after finishing the full course of
treatments, we recommend that you use your TriPollar®Stop X device
2-4 times a month or as needed.
• If the orange indicator light and sound indicators do not appear within
five minutes, or if you do not feel any heating, try moving the device as
slowly as possible without stopping the motion. Slow, circular, constant
movements are more effective than rapid movements. The slower the
movement, the faster the treatment area heats internally.
• If the orange indicator light and sound indicators turn ON immediately
or if you feel excessive heat, select a lower power level.
• If the orange indicator light and sound indicators do not appear after
3–5 minutes, select a higher power level. If the indicators still do not
appear after increasing to the High power setting, try moving the device
more slowly, without stopping the motion.

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This chapter describes how to troubleshoot problems that may arise when using
the TriPollar®Stop X device.
If your TriPollar® Stop X device is not working, take the following steps
before contacting the service center:
• Ensure that you have removed the device’s protective cover.
• Make sure that the electric cord is securely connected to the device and the
Power supply adapter is firmly connected.
• Press the Power button and verify that the green indicator light illuminates.
• Ensure that you applied
TriPollar
®
Preparation Gel according to instructions
described in this manual. The Tripollar
®
Stop X device does not work properly
when the preparation gel is not applied.
This chapter provides customer support contact information for the Tripollar®
Stop X device.
For service, refer to the store where you purchased the TriPollar
®
Stop X device or visit
our website at: www.stop-age.com and Chinese website at: www.stop-age.cn When
contacting a local service center, have the device serial number ready. The serial number
is located on the top panel of the device. Customer satisfaction is our top priority. To
help us provide you with the best support possible, please send us your comments
and suggestions. Contact information is provided on the back cover of this manual,
or you can contact us via our website (see above).
TROUBLESHOOTING
CUSTOMER SUPPORT