Poly Savi 7310 User manual

Savi 7310/7320 Office
Wireless DECT headset system for
computer and desk phone
User guide

Contents
DECT information 3
DECT Enhanced security 3
Overview 4
Headset overview 4
Base overview 5
Accessories 6
Hook up system 7
Desk phone setup details 7
Subscribe headset to base 10
Automatic secure subscription 10
Manual over-the-air subscription 10
Ending subscription 10
Fit and charge 11
Wear on the right or left 11
Charge your headset 11
Talk time 11
Battery 11
Load software 12
Update rmware 12
System basics 13
Headset overview 13
Power on your headset 13
Adjust volume 13
Make, answer, end calls 13
Interact with Microsoft Teams 15
View Microsoft Teams notications 15
Stream media 15
More Features 16
Change your default line 16
Optimise audio quality 16
Limit ofce noise 16
Online indicator 16
Out of range warning tones 16
Troubleshooting 17
Headset 17
Desk phone 18
Softphone 18
What's in the box 20
Support 21
2

DECT products should never be used outside the region in which they were originally
purchased and intended to be used.
The enclosed DECT wireless product uses restricted wireless radio frequencies which
vary by country. Use of this DECT product in unauthorised countries is a violation of law,
may disrupt telecommunications networks and devices and can subject you to nes and
penalties by regulatory agencies.
Poly is a member of the DECT Forum and has fully adopted their recommendations for
enhancements to security within all DECT products.
Poly DECT-based products now fully incorporate the latest recommendations on
Enhanced Security from the DECT Forum and ETSI. These improvements cover
registration, authentication, authorisation and encryption procedures. Poly DECT
products are now secure against known vulnerabilities that were highlighted by the
public announcements of the Chaos Communication Congress in 2009.
Poly DECT products have been tested against and passed the DECT Forum security
certication requirements and consequently have been granted 'DECT Forum security'
logo certication.
Poly DECT products using the new enhanced version of DECT that includes these
security improvements are marked on the base with the DECT Forum security logo.
DECT information
DECT Enhanced
security
3

/
NOTE Headset design may vary but function is the same.
Volume up
/ Call / Press to interact with Microsoft Teams (Teams model only, app
required)
Volume down
Power
Mute/unmute
Be safe
Please read the safety guide for important safety, charging, battery and regulatory
information before using your new device.
Overview
Headset overview
4

1 2 3 4 5 6 7 8 9
13
11
10
12
1Computer button 8Handset lifter jack
2Microsoft Teams button (Teams model
only, app required)
9Telephone interface cable jack
3Subscribe LED 10 Headset subscription button
4Desk phone button 11 Desk phone listening volume
5Charging LED 12 Desk phone speaking volume
6USB port 13 Desk phone conguration switch
7Power jack
Base overview
5

1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends
a desk phone call. Enables remote call control with your headset.
2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call
control with your headset.
Accessories
6

Using the diagram, connect your headset system.
BACK
NO HEADSET PORT
OR
HEADSET PORT
NOTE Base configuration settings
Desk phone Setting (on bottom of base)
Most phones A
Cisco phones D
Cisco phones with EHS cable A
Choose a desk phone setup A, B, C or D and connect cables.
A Desk phone with dedicated headset port
USE
• Connect one end of the telephone interface cable to the back of the base
Hook up system
Desk phone setup
details
7

• Connect the other end of the telephone interface cable into the dedicated headset
port on the desk phone
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other
phones use default configuration A.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration,
press both the headset button on your desk phone and the call control button on the
headset to answer or end calls.
B Desk phone (standard)
USE
• Connect one end of the telephone interface cable to the back of the base
• Disconnect the handset coil cord from the base of the desk phone and re-connect it to
the telephone interface cable junction box
• Finally connect the remaining end of the telephone interface cable into the open
handset port on the desk phone
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other
phones use default configuration A.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone
does not have a dedicated headset port. In this configuration, manually remove the handset
on your desk phone and press the call control button on the headset to answer or end calls.
C Desk phone + EHS cable (sold separately)
USE
IMPORTANT Use configuration A on the bottom of the base, which works for most phones
including Cisco phones.
8

D Desk phone + HL10 lifter (sold separately)
USE
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other
phones use the default configuration A.
9

The headset and base that came in the box are subscribed (connected) to each other.
However, if you wish to use a new headset or need to restore subscription to your current
headset, the units can be subscribed to each other by the following two methods.
With your system idle, docking a headset will automatically subscribe it to the base,
making it the primary headset. The base subscription LED will ash during the
subscription process and becomes solid green when the new subscription is established.
1With your system idle and your headset undocked, double-click the Subscription button
on the back of the base. The subscription LED on the display panel flashes red and green.
2Press and hold the Volume up button on the headset for 4 seconds until the headset LED
flashes red and green.
3When the base subscription LED turns solid green and the headset LED turns off, the
headset and base are subscribed to one another.
NOTE If the subscription process times out after 2 minutes or if the subscription process fails,
try to re-subscribe the headset again.
If the base is in subscription mode and you want to stop the base from searching for a
headset, press the subscription button again or place the headset in the charging cradle.
The subscription LED on the base stops ashing and is solid green.
Subscribe headset to base
Automatic secure
subscription
Manual over-the-air
subscription
Ending subscription
10