Polycom COMMUNICATOR C100S User manual

POLYCOM
®
COMMUNICATOR
COMMUNICATOR
MODEL NO. C100S

INSIDE FRONT COVER
(BLANK)

Polycom®Communicator User Guide - 1
Contents ........................................................... 1
English ............................................................. 2
Français.......................................................... 14
Deutsch .......................................................... 27
Italiano .......................................................... 40
Español........................................................... 53
Português ....................................................... 66
日本語 ............................................................. 79
简体中文 .......................................................... 93
Contents

Polycom®Communicator User Guide - 2
Introduction
Thank you for choosing the
Polycom®Communicator C100S.
The Polycom®Communicator
C100S connects to your
computer’s USB drive, giving you
full-duplex, two-way telephone
conversations over the Internet via
your Skype™account.
This package contains everything
you need to get started. If you are
missing any of the items shown
on this page, please contact your
reseller immediately.
Polycom C100S Speakerphone Carrying Case
August, 2011
POLYCOM
®
COMMUNICATOR
COMMUNICA
TOR
MODEL NO. C100S
User Guide
Setup Wizard CD

Polycom®Communicator User Guide - 3
Features
Keypad
LED light ring Volume up key
Application launch key
Volume down key
Call pickup/hangup key
Mute key
Speaker
Stereo headphone jack
(3.5mm)
Back cover/stand
USB cable
(Attached; located under
back cover/stand)
Microphone
Keypad
(See enlargement below)

Polycom®Communicator User Guide - 4
Setup
Insert the Setup Wizard CD
included with your package and
follow the onscreen instructions.
When prompted, connect the
Polycom®Communicator C100S
to the port on your computer in the
following manner:
Flip open the back cover of the
Polycom®Communicator C100S unit.
Unwind the USB cable.
Open up the back cover/stand
to its locked position.
(For best acoustic performance, the
unit is designed to stand at a 40º
angle to the surface it rests upon.)
Insert the USB cable of the unit
into a USB port on your computer.
When the unit has been connected,
complete the software and
hardware installation as per the
onscreen instructions.
LED Light Ring Indications
State Light Ring IndicationLED
Mute Solid Red
Call on Hold Solid Green
Incoming call Flashing Green
Idle Clear
Off hook, call being set up, or in an active call Solid Green

Polycom®Communicator User Guide - 5
The Polycom®Communicator is
ready to use after completion of
software and hardware installation.
In order to use the Polycom®
Communicator C100S, you will
need to have Skype™installed on
your computer. Go to www.skype.com
to download the latest version
of Skype™.
In order for the Polycom®
Communicator C100S to function
properly, the microphone and
speaker volume (in Windows
Sounds and Audio Devices)
settings must not be set to “mute”.
The controls on the keypad allow
you to have basic call control
functionality:
Launch the Skype™
application
Answer an incoming call
Hang up a completed call
Initiate a call with a selected
Skype™Contact
Volume Up
Volume Down
Mute
Getting Started

Polycom®Communicator User Guide - 6
With the Polycom®C100S
Manager, you can test for
microphone, speaker, and LED
functionality.
To launch the Polycom®C100S
Manager, double-click on the
Polycom®Communicator icon
on the desktop and click on the
Diagnostics Tools tab (see below).
Diagnostics

Polycom®Communicator User Guide - 7
In order to use this device, you
will also need to have one of
the following installed on your
computer: Microsoft®
Windows®XP (SP 2), Windows®
Vista, or Windows®7 OS.
For best acoustic performance,
always use the device with its back
cover/stand opened to the locked
position.
Ensure that the Polycom
Communicator is the device being
used for both microphone and
speaker.
For private conversations, stereo
headphones can be plugged into the
side of the Polycom®Communicator
C100S unit. If you have a set of
desktop PC speakers you can plug
them into the 3.5mm headphone
port on the side of the Polycom
C100S Speakerphone for stereo
sound.
You can use the Windows®Sounds
and Audio Devices screen to adjust
the volume of the microphones and
speaker.
Please note that the Polycom
Communicator automatically becomes
your default Windows Audio Device
(Mic & Speaker) when it is plugged
into your computer.
If you do not want the Polycom
Communicator to be your default Windows
Audio Device you can change your audio
settings by doing the following:
Select “Start” > “Settings” > “Control
Panel” > “Sounds and Audio Devices” >
“Audio” > then select your embedded sound
card from the drop-down menu for “Default
Audio Device”.
Tips

Polycom®Communicator User Guide - 8
If you make this change you will then
need to go to the Skype Application
and make Polycom Communicator
the default sound device for Skype
by doing the following:
Open the Skype Application and select
“Tools” > “Options” > “Audio Settings”.
You can then change the “Microphone”,
“Speakers” and “Ringing” settings to
the Polycom Communicator.
For additional information about the
Polycom®Communicator C100S or
other Polycom®products, visit
www.polycom.com.
For the most recent user
documentation and software visit
support.polycom.com/c100s.
Troubleshooting
If your Polycom®Communicator C100S
buttons do not provide call control as
described in this document, please try
one the following:
Open the Polycom®C100S Manager
and click the Diagnostics link to
access tools that enable verification
of the device controls.
Verify that Skype is configured
to interact with the Polycom
Communicator C100S. Open the
Skype Application and select“Tools”
> “Options” >“Advanced” >”Manage
other programs’s access to Skype
Plug your Polycom®Communicator
C100S into a different USB port on
your PC.

Polycom®Communicator User Guide - 9
This device complies with part 15 of
the FCC rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) This device must accept any
interference received, including
interference that may cause undesired
operation.
U.S. and Canada Regulatory and Compliance
Information
Part 15 Rules
You may also want to unplug your
Polycom®Communicator C100S,
reboot your computer and plug the
Polycom®Communicator C100S into
a different port.
For optimal audio experience ensure
that the Polycom Communicator
is the device being used for both
microphone and speaker.

Polycom®Communicator User Guide - 10
NOTE: This equipment has been
tested and found to comply with the
limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used
in accordance with the instructions,
may cause harmful interference to
radio communications. However, there
is no guarantee that interference will
not occur in a particular installation.
If this equipment does cause harmful
interference to radio or television
reception, which can be determined
by turning the equipment off and on,
the user is encouraged to try to correct
the interference by one or more of the
following measures:
Reorient or relocate the receiving
antenna.
Increase the separation between the
equipment and receiver.
Connect the equipment into an
outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced
radio/TV technician for help.
Class B Digital Device or Peripheral

Polycom®Communicator User Guide - 11
EEA (European Economic Area) including Swit-
zerland
This Polycom C100S Speakerphone has
been marked with the CE mark. This
mark indicates compliance with EEC
Directives 89/336/EEC and 73/23/
EEC. A full copy of the Declaration
of Conformity can be obtained from
Polycom Ltd, 270 Bath Road, Slough,
Berkshire, SL1 4DX, UK.
CE Mark LVD and EMC Directive
Modications
In accordance with part 15 of the FCC
rules, the user is cautioned that any
changes or modifications not expressly
approved by Polycom Inc. could void
the user’s authority to operate the
equipment.
Canadian EMC Class B
This Class [B] digital apparatus
complies with Canadian ICES -003.
Cet appareil numérique de la classe [B]
est conforme à la norme NMB-003 du
Canada.

Polycom®Communicator User Guide - 12
Warranty
This product comes with a limited one-year warranty.
Worldwide
Installation must be performed in accordance with all relevant national wiring
rules.
Installation Instructions
Japan
VCCI Class B

Polycom®Communicator User Guide - 13

August, 2011
POLYCOM
®
COMMUNICATOR
COMMUNICA
TOR
MODEL NO. C100S
Polycom®Communicator User Guide - 14
Introduction
Merci d’avoir choisi le Polycom®
Communicator C100S.
En connectant le Polycom®
Communicator C100S au port
USB de votre ordinateur, vous pouvez
avoir des conversations simultanées
et bidirectionnelles sur Internet par
l’intermédiaire de votre compte
Skype™.
Ce package contient tous les
éléments dont vous avez besoin
pour commencer. Si un des éléments
représenté sur cette page ne figure
pas dans le package, contactez
immédiatement votre revendeur.
Polycom®Communicator Guide de l’utilisateur
CD d’installation
Étui de transport

Polycom®Communicator User Guide - 15
Caractéristiques
Clavier
Voyant DEL Augmenter le
volume
Lancement de l’application
Baisser le volume
Répondre à un appel/
raccrocher
Couper le son key
Haut-parleur
Prise pour casque
stéréo (3,5 mm)
Dos/support
Câble USB
(fourni)
Microphone
Clavier
(voir l’agrandissement
ci-dessous)

Polycom®Communicator User Guide - 16
Insérez le CD d’installation inclus dans
le package et suivez les instructions
qui apparaissent à l’écran.
Lorsque vous y serez invité, branchez le
Polycom®Communicator C100S au
port de votre ordinateur de la manière
suivante :
Ouvrez le couvercle arrière
du Polycom®Communicator C100S.
Déroulez le câble USB.
Fixez le dos/support en position
ouverte (les meilleures performances
acoustiques de l’unité sont obtenues
lorsqu’elle est inclinée à un angle
de 40º par rapport à la surface sur
laquelle elle se trouve).
Insérez le câble USB de l’unité
dans un des ports USB de votre
ordinateur.
Une fois que l’unité est branchée,
poursuivez l’installation du logiciel
et du matériel selon les instructions
affichées à l’écran.
Installation
Signification des témoins lumineux
État Signification des témoins lumineux
Secret Rouge fixe
Appel en attente Vert fixe
Appel entrant Vert clignotant
Inactif Voyant éteint
Combiné décroché, appel en cours de configuration ou appel actif Vert fixe

Polycom®Communicator User Guide - 17
Une fois l’installation logicielle
et matérielle terminée, le Polycom®
Communicator est prêt à être utilisé.
Pour pouvoir utiliser le Polycom®
Communicator C100S, Skype™ doit
être installé sur votre ordinateur. Pour
télécharger la dernière version de
Skype™, rendez-vous à la page www.
skype.com.
Pour que le Polycom®Communicator
C100S fonctionne correctement, les
paramètres de volume du microphone
et du haut-parleur (dans Windows,
Sons et multimédia) ne doivent pas
être réglés sur « Aucun son ».
Les commandes du clavier
vous permettent d’accéder aux
fonctionnalités de base de contrôle des
appels :
Lancer l’application Skype™
Répondre à un appel entrant
Raccrocher une fois l’appel terminé
Passer un appel avec un contact
Skype™ sélectionné
Augmenter le volume
Baisser le volume
Couper le son
Commencer l’utilisation

Polycom®Communicator User Guide - 18
Grâce au Gestionnaire Polycom®
C100S, vous pouvez tester votre micro,
votre haut-parleur et votre voyant DEL.
Pour lancer le Gestionnaire Polycom®
C100S, double-cliquez sur l’icône du
Polycom®Communicator sur le Bureau
et sélectionnez l’onglet Diagnostics
Tools (Outils de diagnostique) (voir
ci-dessous).
Diagnostique