Polycom SoundStation IP 7000 Instruction manual

SoundStation IP 7000 Quick User Guide. 1725-40078-001 Rev A. 01/2008
SoundStation® IP 7000
Quick User Guide
Basic Phone Features
Customizing Your Phone
Applies to phones running SIP 3.0 or later.
For detailed information please consult
the comprehensive SoundStation IP 7000
User Guide available at:
www.polycom.com/voip/
©2007 Polycom, Inc. All rights reserved.
Polycom, the Polycom logo and SoundPoint are registered trademarks
ofPolycom, Inc. in the U.S. and various countries. All other trademarks
are the property of their respective owners. Information in this document
is subject tochange without notice.
BASIC PHONE FEATURES
PLACING A CALL
Press and then choose either Video
or Phone Call. Dial the number.
Or: Dial the number first, and then press
or the Dial soft key. When
prompted, choose either Video or Phone
Call.
ANSWERING A CALL
Press or the Answer soft key.
ENDING A CALL
Press or the EndCall soft key.
LED INDICATORS
The LEDs located at the top of each
speaker indicate the current status.
Green - Your call is in progress.
Flashing green - A call is incoming.
Blinking green - Your call is held by the
other party.
Red - Your call is muted.
Flashing Red – You have voice mail.
Blinking red - You have placed the call
on hold.
MICROPHONE MUTE
During a call, press . If you are using
external microphones, you can also press
on the microphones. You can hear all
other parties while Mute is enabled.
To turn off Mute, press again.
CALL HOLD AND RESUME
To enable call forwarding:
1. During a call, press the Hold soft
key.
2. Press the Resume soft key to
resume the call.
CALL TRANSFER
1. During a call, press the Trnsfer soft
key (the active call is placed on
hold).
2. Place a call to the party to which you
want to transfer the call.
3. After speaking with the second party,
press the Trnsfer soft key to com-
plete the transfer.
CALL FORWARDING
To enable call forwarding:
1. Press the Forward soft key from the
phone’s idle display or press
and select Features, and then
Forward.
2. Enter a number to forward all future
calls to.
3. Press the Enable soft key to confirm
Call Forwarding. A moving arrow
icon appears for that line to confirm
Call Forwarding is enabled.
To disable call forwarding:
1. Press the Forward soft key from the
phone’s idle display or press
and select Features, and then
Forward.
2. Press the Enable soft key.
LOCAL CONFERENCE CALLS*
To create a three-way local
conference call:
1. Call the first party.
2. Press or the Confrnc soft
key to create a new call (the active
call is placed on hold).
3. Place a call to the second party.
4. When the second party answers,
press or the Confrnc soft
key again to join all parties in the
conference.
* - Conferencing is an optional feature that must be
configured on the call server. Particulars and menu
options may vary.
Incoming calls may be ignored by
pressing the Reject soft key during
ringing.
Press the Blind soft key to transfer the
call without speaking to the second
party.
Transfer may be cancelled during
establishment by pressing the Cancel
soft key. The original call is resumed.
C
a
ll
f
orwar
di
ng
i
s no
t
ava
il
a
bl
e on
shared lines.
If call forwarding is configured on the
call server (invoked using * code
dialing or from a PC-based
application), then particulars and
menu options may vary.
+
+
When a conference has been
established, pressing the Split soft
key will split the conference into two
calls on hold.
Placing the call on hold on the
conference originator’s phone will
place the other parties in the
conference on hold.
A conference may be created at any
time between an active call and a call
which is on hold (on the same line or
another line) by pressing the Join soft
key.
Ending the call on the conference
originator’s phone will allow the other
parties to continue the conference.
Technical Support Contact
Phone Number: 833-767-8862

SoundStation IP 7000 Quick User Guide. 1725-40078-001 Rev A. 01/2008
REDIAL
Press button to redial the most
recently dialed number.
DO NOT DISTURB
Press , Features, and then press
to toggle Do Not Disturb on and off.
A flashing icon and text on the display
confirm that Do Not Disturb is enabled.
CALL LISTS
Press , followed by the Features,
Call Lists, and then Missed, Received, or
Placed Calls, as desired. Information on
respective calls will be displayed.
From this screen, choose the
appropriate soft key:
1. Edit to amend the contact number
before dialing.
2. Dial to place the call.
3. Info to view detailed call information.
4. Save to store the contact to the Contact
Directory.
5. Clear to delete the call from the list.
Press to return to the idle display.
VOICE MAIL*
The LED indicators on the phone will flash
red and the stutter dial tone in place of
normal dial tone will sound to indicate that
message(s) are waiting at the message
center.
To listen to voice messages: :
1. Press .
2. Select Features, and then
Messages.
3. Follow voice prompts to listen to
messages.
* - Voice Mail is an optional feature that must be
configured on the call server. Particulars and menu
options may vary.
SPEED DIALING
To assign a speed dial index, see
CONTACT DIRECTORY below.
CUSTOMIZING YOUR PHONE
CONTACT DIRECTORY
To add a contact in your local phone
directory:
1. Press .
2. Select Features, and then Contact
Directory.
3. Press the More soft key, then the
Add soft key to enter another contact
into the phone’s database.
Enter first and/or last name from the
dial pad. Press the 1/A/a soft key to
select between numeric and upper /
lower case alphanumeric modes.
5. Enter a unique contact phone num-
ber (not already in the directory).
6. Change the Speed Dial Index if
desired. It will automatically be
assigned the next available index
value.
7. Modify the remainder of the fields
(Ring Type and Divert Contact) if
desired.
8. Press the Save soft key to confirm or
the Cancel key to abandon the
changes, and then press to
return to the idle display.
To search for a contact:
1. Press .
2. Select Features, and then Contact
Directory.
3. Select Search from the Contact
Directory menu.
4. Using the dial pad, enter the first few
characters for First or Last names.
5. Press the Search soft key to search
for contacts. Dial successful matches
from the resulting search screen.
To edit a contact:
1. Press .
2. Select Features, and then Contact
Directory.
3. Search for the contact (see above).
4. Press the Edit soft key and make the
necessary changes.
5. Press the Save soft key to confirm or
the Cancel soft key to abandon the
changes, and then press to return to
the idle display.
VOLUME ADJUSTMENT
Press the volume keys to
adjust the speaker volume during a call.
Pressing these keys in idle state adjusts
the ringer volume.
RING TYPE
You can select different rings to match
your preferences and distinguish between
calls on lines.
To change the incoming ring:
1. Press .
2. Select Settings, followed by Basic,
and then Ring Type.
3. Using or , highlight the
desired ring type. Press the Play soft
key to hear the selected ring type.
4. Press to change to the
selected ring type.
5. Press to return to the idle
display.
DISTINCTIVE RINGING / CALL
TREATMENT
You can set distinctive incoming ringing
tones for different contacts in your local
directory.
To set a distinctive ring for a local
contact:
1. Press .
2. Select Features, and then Contact
Directory.
3. Search for the contact (see
CONTACT DIRECTORY above).
4. Press the Edit soft key and scroll
down to Ring Type.
5. Enter a number corresponding to
one of the ring types available (see
RING TYPE above).
6. Press the Save soft key or the
Cancel soft key to abandon the
change, and then press to
return to the idle display.
To quickly view the Missed Call list
from the idle display, press .
To quickly view the speed dial list from
the idle display, press .
Contacts can be easily added from
Call Lists. For more information, see
CALL LISTS section above.
Technical Support Contact
Phone Number: 833-767-8862