Polycom WCMICS VSX Series User manual

1
Getting Started Guide
for the VSX Series

2
Contents
System Basics ....................................................................................4
Using the Remote Control...........................................................................................................4
Calling and Answering.........................................................................6
Answering aVideo Call .............................................................................................................6
Placing aVideo Call ..................................................................................................................6
Ending aVideo Call ..................................................................................................................8
Types of Video Calls You Can Make ............................................................................................9
Placing Audio-only Calls and Adding Audio-Only Sites................................................................. 10
Ending an Audio-Only Call ....................................................................................................... 11
Controlling What You See.................................................................. 11
Selecting and Adjusting aCamera or Other Video Source........................................................... 11
Setting and Using Camera Presets ............................................................................................ 13
Switching Between Full Screen Video and the Home Screen ........................................................ 14
Showing, Moving, and Turning Off the PIP ................................................................................. 14
Controlling What You Hear ................................................................ 16
Adjusting Volume.................................................................................................................... 16
Muting the Microphone ............................................................................................................16
Enjoying Stereo Audio in Video Calls ......................................................................................... 16
Showing Content and Video Sources................................................. 17
Using aDocument Camera, or Microscope ...........................................................................................17
Using aVCR or DVD Player ..................................................................................................................18

3
Using the SoundStation VTX 1000 Conference Phone in Video Calls.. 19
Placing aVideo Call with the SoundStation VTX 1000 Conference Phone ....................................19
Adding Sites to aVideo Call Using the SoundStation VTX 1000 Conference Phone ........................ 19
Muting the Audio in aCall that Includes aSoundStation VTX Conference Phone ........................... 20
Adding Video to aSoundStation VTX 1000 Conference Phone Audio-only Call .............................. 20
Ending aCall ......................................................................................................................... 20
Ending aCall with Audio-Only Participants................................................................................ 21
Video Conferencing Tips ................................................................... 21
Tips for Great Meetings........................................................................................................... 21
Tips for Great Video................................................................................................................ 21
Tips for Great Audio ............................................................................................................... 22
Tips for Showing Content ....................................................................................................... 22
Assistance & Support .......................................................................23

4
Getting Started Guide
for the VSX Series
When you attend ameeting using the Polycom
®
VSX™ system, you’ll see that
it’s very much like any other meeting you attend in aconference room. With
aVSX system, you can meet with people anywhere in the world, without any
travel required.
The VSX systems are easy to use. It’s easy to place calls, create your own
directory of numbers, change the way calls are answered, and customize
what you see on the screen. Depending on how your system is
configured, you can make video calls using ISDN or IP connections and to
one site or multiple sites at one time.
You can also share information in calls using content sharing
software, document cameras, VCRs, DVDs or microscopes.
Before you place your first call, use this guide to get some basic “how-to”
information. This guide includes overview information that you may find
helpful when you’re just starting to learn about video conferencing or when
you have experience, but you need a quick refresher.
VSX systems can be customized to show only those options used in your organization.
Therefore, there may be options covered in this guide that you cannot access on your
system. To find out more about these options, please talk to the administrator of your
VSX system.
System Basics
Using the Remote Control
You use the remote control to place calls, adjust the volume,
navigate screens, and select options.
If you need to enter text, you can press number buttons, using the text-
entry method commonly used with cell phones. For example, to enter a“b”,
press the number 2button twice. Alternatively, you can press
Keyboard
and use the on-screen keyboard to enter text

5
VSX7400sSeriesHandset
Placeor end a call
Adjust thecamera;
navigatethroughmenus
Open the directoryto makeacall
orwork with an entry
Returnto the PlaceaCall
(home)
screen
Confirmyour current
selection;perform
functionson highlighted
items
Increase or decreasethe sound
you hear from the far sites
Mute the sound you‘re
sending to the far sites
Return to the
previousscreen
Switch between the near-
siteand far-sitecamera
views
Zoomthecameraimagein
or out
Show orhide the
Picture-in- Picture(PIP)
Turnautomaticcamera
trackingto presets onor off
Selectacamera or other
videosource
Storecamera positions
(when followed by a
number);delete all
storedcamera
positions
Enter adot in an IP addres
Displaythe onscreen keyboard so
you can enter text Deletelettersor numbers
Enter numbers ortext; move
thecameratoa stored
position
Startand stop sending contentto
far sites(VSX 7000,VSX8000) Accessthe onlinehelp; see current system status while
inacall

6
C ALLING AND A NSWERING
Calling and Answering
Answering aVideo Call
The VSX system can answer incoming calls in one of these ways:
o The system prompts you to answer the calls manually.
o The system answers incoming calls automatically.
When a call comes in, you hear a ringing sound, and you may see a message
that includes the number of the person calling. If the person is listed in the
system directory, you’ll also see the person’s name.
To answer the call manually:
o Press
Call on the remote control.
If your system is set up to automatically answer calls, the call connects
automatically.
If you see Near on your screen, your microphone is muted. To unmute your
microphone, press Mute on the remote control. For VSX set-top and component
systems, you can also press on the microphone.
Placing aVideo Call
You can use your system to place avideo call in any of these ways:
o Entering aname or number
o Choosing a site from:
ü The Recent Calls list
ü The Contacts or Speed Dial list
ü The Directory

7
G ETTING S TARTED G UIDE FOR THE VSX S ERIES
Calling by Entering aName or Number
To place a call by entering a name or number:
1. In the dialling field, enter the dialling information. Depending on the
capabilities of your system and the system you are calling, the dialling
information will look like one of these samples:
ƒ 10.11.12.13 (IP address)
ƒ 2555 (extension)
ƒ stereo.polycom.com (DNS name)
ƒ Ascot Conference Room (system name)
ƒ 19784444321 (ISDN number)
The system automatically determines the type of call to make based on
the information you enter.
2. Enter any additional information needed for the call. The available
settings depend on the type of call and your system’s configuration.
Not all calls require these settings:
o Call Quality – Specify the bandwidth or call type for this call. For
most calls, choose Auto to let the system determine the best quality
for the call.
o Second ISDN number – Use two numbers only when the person
you are calling instructs you to do so.
o Gateway extension – If you need to dial an extension, enter
the extension in the second entry field. If your system is not
configured with asecond entry field, you can enter the extension
when the gateway prompts you.
3. Press
Call on the remote control to place the call.
Call progress indicators appear on the screen to show that the call is in
progress. When the indicators turn green, the call is connected.
Calling from the Recent Calls List
You may be able to choose a number to call from a list of the sites you have
called recently. The Recent Calls screen provides details of all incoming and
outgoing calls, including the time of the calls.
To place acall from the Recent Calls screen:
1. Select Recent Calls from the Place aCall screen.
2. Scroll to the entry you want to call.
3. Press
Call to place the call.
To see more details about a call listed on the Recent Calls screen, highlight the call
and press
Help on the remote control.

8
C ALLING AND A NSWERING
Calling from the Contacts or Speed Dial List
You may be able to access calling information for specific sites using the Speed
Dial or Contacts list on the Place aCall screen.
To place acall using the Speed Dial or Contacts list:
1. Select Speed Dial or Contacts from the Place aCall screen.
2. Scroll to the entry you want to call.
3. Press
Call to place the call.
Calling from the Directory
The directory is alist of names and numbers that’s stored locally on the VSX
system.
If the system is registered with aglobal directory, the directory also includes
entries from the global directory. Global entries are marked with .For
both types of entries, the name appears with its corresponding number, IP
address, or both.
To place acall from the directory:
1. Press
Directory on the remote control.
2. Find the entry to call.
3. Press
Call to place the call.
Depending on your system configuration, when you make a call using an entry with both
ISDN and IP dialing information, the system may prompt you to choose which way to place
the call.
Ending a Video Call
To hang up from acall:
1. Press
Hang Up on the remote control.
2. Confirm that you want to end the call.
If you don’t confirm that you want to hang up, the system disconnects the
call automatically after 60 seconds.

9
G ETTING S TARTED G UIDE FOR THE VSX S ERIES
Types of Video Calls You Can Make
Depending on your system configuration, you may be able to make calls using
ISDN, IP, SIP, or V.35. The VSX 6000 allows only IP calls.
The following table lists some possible call combinations.
From « You can call « By dialing «
ISDN ISDN Phone number
IP Phone number of the far-site gateway and
the extension (E.164 address) of the far
site.
Enter the extension after the gateway
number or wait until the gateway prompts
you for the extension.
LAN Same LAN Alias, E.164 address, or IP address
Different LAN Access code of the near-site gateway, the
selected speed code, the ISDN number for
the far-site gateway, and the extension
(E.164 address) of the far site.
Enter the extension after the gateway
number or wait until the gateway prompts
you for the extension.
ISDN Access code of the near-site gateway, the
selected speed code, and the ISDN number
of the far site.
When you call an IP system through a gateway that requires an extension (E.164
address), enter the extension in the dialing field whenever possible. Check with your
network administrator for the extension delimiter you will need to enter into the dialing
field. For example, some networks use ## to separate the extension from the IP
address.
When you include the extension, you will be given the option of saving both the number and
the extension in the directory when the call ends. If you enter the extension after the
gateway connects, then you can save only the gateway number when the call ends.

10
C ALLING AND A NSWERING
Placing Audio-only Calls and Adding Audio-Only Sites
You may be able to use your VSX system to place an audio-only call, or you
can add an audio-only call to avideo conference. This lets you:
o Use your system in the same way as a telephone.
o Add audio-only participants to your video calls.
o Add video calls to your audio-only calls.
Other audio options are available if your conference room has aVSX video conferencing
system integrated with aSoundStation VTX 1000™ conference phone.
For more information about using the SoundStation VTX 1000 conference phone, see
Using the SoundStation VTX 1000 Conference Phone in Video Calls on page 28.
Placing an Audio-Only Call
You can place an audio-only call from VSX systems that have Analogue Phone or
Voice Over ISDN enabled.
To place an audio-only call from your system:
1. On the Place aCall screen, enter the number you want to call.
o To place acall within your PBX system, enter the last four digits of
the number.
o To delete adigit, press
Delete on the remote control.
2. Press
Call to place the call.
Adding an Audio-Only Call to a Video Call
To add an audio-only call after your video call connects:
1. Press
Call on the remote control.
2. Select Add Call from the Hang Up screen.
3. Use the number buttons on the remote control to enter the telephone
number of the audio participant that you want to add to your video
conference.
4. Press
Call on the remote control.
5. After the audio call connects, press Near or Far to return to
the video conference.