Polycom SoundPoint IP 600 Instruction manual

Polycom SoundPoint IP 600/601
Quick User Guide
Basic Phone Features
**PLACING A CALL **
Using the Handset:
Pick up the handset and dial the number or dial the number first,
and then pick up the handset.
Using the Speakerphone:
1. With the handset on-hook, press:
-any assigned line key, or
-the NewCall soft key.
2. Dial the desired number. Or dial the number, and then press
the Dial soft key.
Using the optional Headset:
1. With the headset connected, press:
-any assigned line key, or
-the NewCall soft key.
2. Press .
3. Dial the desired number. Or dial the number, and then press
.
*During a call, you can alternate between
handset,
headset, or handsfree modes by pressing the or
keys, or picking up the handset.*
**ANSWERING A CALL **
Using the Handset:
Pick up the handset.
Using the Speakerphone:
Press , or the line key, or Answer soft key.
Using the optional Headset:
Press .
*Incoming calls may be ignored by pressing the
Reject
soft key or during ringing.*
**ENDING A CALL **
Using the Handset:
Hang up or press the EndCall soft key.
Using the Speakerphone:
Press or the EndCall soft key.
Using the optional Headset:
Press or the EndCall soft key.
**MICROPHONE MUTE**
During a call, press . Mute applies to all modes:
handset, headset, and handsfree. You can hear all other
parties while Mute is enabled.
To turn off Mute, press again.
**CALL HOLD AND RESUME**
1. During a call, press or the Hold soft key.
2. Press again, the Resume soft key, or the line key to
retrieve the call.
**LOCAL CONFERENCE CALLS**
To create a three-way conference call:
1. Call the first party.
2. Press or the Confrnc soft key to create a new call
(the active call is placed on hold).
3. Place a call to the second party.
4. When the second party answers, pressor the
Confrnc soft key again to join all parties in the conference.
*When a conference has been established, pressing the
Split soft key will split the conference into two calls
on hold.*
*Placing the call on hold on the conference
originator’s phone will place the entire conference on
hold.*
*A conference may be created at any time between an
active call and a call which is on hold (on the same line or
another line) by pressing the Join soft key.*
*Ending the call on the conference originator’s phone will
allow the other parties to continue the conference.*
**CALL TRANSFER**
1. During a call, press or the Trnsfer soft key
(the active call is placed on hold).
2. Place a call to the number to which you want to transfer the
call.
3. After speaking with the second party, press or the
Trnsfer soft key to complete the transfer.
* Press the Blind soft key to transfer the call
without speaking to the second party.*
* Transfer may be cancelled during establishment by
pressing the Cancel soft key. The original call is
resumed.*
**CALL FORWARDING**
To enable call forwarding:
1. Press the Forward soft key from the phone’s idle display or
press and select Features and Forward.
2. Select a Forwarding Type from Always, No Answer, and
Busy.
3. For all types, enter a number to forward all future calls to.
4. For No Answer, enter the number of rings before forwarding.
5. Press the Enable soft key to confirm Call Forwarding.
A moving arrow icon appears for that line to confirm Call
Forwarding is enabled.
To disable call forwarding
1. Press the Forward soft key from the phone’s idle display or
press and select Features and Forward.
2. Select a Forwarding Type from Always, No Answer, and
Busy.
3. Press the Disable soft key.
*Call forwarding is not available on shared lines.*
*If call forwarding is configured on the call
server (invoked using * code dialing or from a
PC-based application), then particulars and menu
options may vary.*
**REDIAL**
Press the Redial soft key or to redial the most recently
dialed number.
**DO NOT DISTURB**
Press to prevent the phone from ringing on
incoming calls. A Do Not Disturb icon appears for all lines to
confirm that Do Not Disturb is enabled.
Press again to turn off Do Not Disturb.
* If Do Not Disturb is configured on the call server, then
particulars may vary.*
**CALL LISTS**
Pressfollowed by Call Lists and Missed, Received, or
Placed Calls, as desired. Information on respective calls will be
displayed.
From this screen, choose the appropriate soft key:
1. Edit to amend the dial string before dialing.
2. Dial to return the call. Or press More, then:
3. Info to view detailed call information.
4. Save to store the contact to the Contact Directory.
5. Clear to delete the call from the list.
Press More and Exit soft keys to return to the idle display.
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**VOICE MAIL**
The Message Waiting Indicator LED on the front of the
phone and individual line LED indicators will flash and stutter
dial tone in place of normal dial tone will sound to
indicate that message(s) are waiting at the message center.
To listen to voice messages:
1. Press .
2. Press Connect.
3. Enter your Voicemail PIN.
4. Follow voice prompts to listen to messages.
**SPEED DIALING**
To assign a speed dial index, see CONTACT DIRECTORY below.
To dial a number assigned to a line key, press the line
key opposite the number.
CUSTOMIZING YOUR PHONE
**CONTACT DIRECTORY**
To add a contact in your local phone directory:
1. Press , and then select Contact Directory.
2. Press the More soft key, then the Add soft key to
enter another contact into the phone’s database.
3. Enter first and/or last name from the keypad. Press
the
1/A/a soft key to select between numeric and upper /
lower case alphanumeric modes. Press the Encoding soft
key to access special characters in other languages if necessary.
4. Enter a unique Contact number (not already in the directory).
5. Change the Speed Dial Index if desired. It will automatically
be assigned the next available index value.
6. Modify the remainder of the fields (Ring Type, Divert Contact,
Auto Reject, and Auto Divert) if desired.
7. Press the Save soft key to confirm or the Cancel soft key to
abandon the changes, then press or the Exit soft keys
to return to the idle display.
* Contacts can be easily added from Call Lists. For more
information, see CALL LISTS section above.*
To search for a contact:
1. Press , and then select Contact Directory.
2. Press the More soft key, and then the Search soft key.
3. Using the dial pad, enter the first few characters for First or
Last names.
4. Press Search to search for contacts. Dial successful matches
from the resulting screen.
To edit a contact:
1. Press , and then select Contact Directory.
2. Search for contact (see above).
3. Press the Edit soft key and make the necessary changes.
4. Press the Save soft key to confirm or the Cancel soft key to
abandon the changes, then press or the Exit soft keys
to return to the idle display.
**VOLUME ADJUSTMENT**
Press the volume keys to adjust handset, headset,
and hands- free speaker volume during a call. Pressing
these keys in idle state adjusts the ringer volume.
* To conform to regulatory requirements, handset and
headset volume will return to a preset level after each
call, but the configuration can be changed. Hands-
free volume settings will be maintained across calls.*
**RING TYPE**
You can select different rings to match your preferences
and distinguish between calls on lines.
To change the incoming ring:
1. Press .
2. Select Settings, followed by Basic, and then Ring Type.
3. Using the Up or Down arrows, highlight the desired
ring type. Press the Play soft key to hear the selected ring type.
4. Press the Select soft key to change
to the selected ring type.
5. Press or the Exit soft keys to return to the
idle display.
*If you select Silent ring, press the Line key or
Answer soft key to answer incoming calls.*
**DISTINCTIVE RINGING / CALL TREATMENT**
You can set distinctive incoming ringing tones for different
contacts in your local directory.
To set a distinctive ring for a local contact:
1. Press , and then select Contact Directory.
2. Search for the contact (see CONTACT DIRECTORY above).
3. Press the Edit soft key and scroll down to Ring Type.
4. Enter a number corresponding to one of the ring types
available (see RING TYPE above).
5. Press the Save soft key or Cancel to abandon the change,
then press to return to the idle display.
**HEADSET MEMORY MODE**
For permanent or full-time headset users, there is an option to
default all calls to go to the headset.
To enable Headset Memory Mode:
1. Press and select Settings followed by Basic,
Preferences, and Headset Memory.
2. Use the Up or Down arrows and press the Select soft key to
enable
Headset Memory Mode.
To disable Headset Memory Mode:
Repeat steps 1 and 2 and select Disable.
To activate Headset Memory Mode:
Press twice.
CALL PARK –Inbound calls only
Parking a Call
1. On an active call press #700.
2. A voice prompt will say the call park extension number. (e.g.
701)
Retrieving Parked Call
1. Dial the Call park extension number (e.g. 701)
2. The call will be transferred to the extension that dialed the
call park extension.
* If the call was not retrieved after 45 seconds it will go back to
the original extension that parked the call.
S-NET Communications, Inc. | http://www.snetconnect.com