Polycom VVX 201 User manual

Getting Started with the Polycom
VVX 201 Phone

VVX 201 Phone Course Objectives
In today’s session we will learn how to:
Phone Objectives
Navigate the Polycom VCE hard phones
Make, answer, and transfer a call
Manage call logs and directories
Originate and manage a conference call
Navigate and manage voice mail

Objective 1
Phone Navigation

Polycom VVX 201 Phone Tour

Polycom VVX 201 Phone Tour

Polycom VVX 201 Phone Screen Views
The Polycom VVX 201 has 3 distinct screen views
To access each of the views use the Home icon
Home
Lines – Default
Calls

Polycom VVX 201 Phone Screen Views
The Home View
The Home view displays icons you can select to access phone functions. You can use the
right, left, up, and down arrows to display more icons.
At the bottom of Home view is a Page Indicator that shows how many pages of icons are
available
Icons on page 2 include - Forward, Do Not Disturb and Settings
Additional icons on page 3 can include – Applications and Calendar

Polycom VVX 201 Phone Screen Views
The Lines View
The Lines view displays phone lines, favorites, and soft keys
You can press the Line key to access the dialer if your phone is idle
If your phone has active calls, the phone line indicates the number of calls
you have, and if they’re active or held
To select a call, use the up and down arrow keys.

Polycom VVX 201 Phone Screen Views
The Calls view
The Calls view displays active calls, held calls and number of calls
You can access Calls view if your phone has multiple calls in progress, or you
have one held call
Use the up and down arrow keys to see all your calls
If your phone has multiple lines, calls display under the associated line.

Objective 2
Make, answer, and transfer a call