Polycom VVX 500 series User manual

Package Contents
VVX 500 or VVX 600
Series Phone
For more information, contact your reseller.
Quick Start Guide
®
VVX 500 and 600 Series
VVX 500/501 VVX 600/601
®®
Note: For more information on your Polycom VVX 500 series and VVX 600 series business media phones, see
user documentation, including Quick User Guides and User Guides, on your phone’s Support page on Polycom
Voice Support: http://support.polycom.com/voice.
Optional Accessories
AC Power Cord and Adapter VVX Camera VVX Expansion Module
(paper display)
VVX Expansion Module
(LCD color display)

AUX
AUX
(Note: If you have a VVX 600, the
network cable has a ferrite clamp.
Attach the ferrite-end of the cable
to the phone’s LAN port.)
AC power connection
(optional accessory)
Use if Power over Ethernet
(PoE) is unavailable.
Connect Cables
Features
Security slot
(VVX 500/600)
Security slot
(VVX 501/601)
Headset key
Message Waiting
Indicator
Microphone
Home/Lines key
Speaker
Mute key
Dialpad
USB ports
(on back)
Speakerphone key
Volume keys
Touchscreen
Reversible tab
(to secure handset
at high angles)
Cable groove
(Press headset
cable into groove)
Auxiliary port
Cable groove
(Press straight part
of handset cable
into groove)
Passthrough ethernet connection to PC
(optional; extra cable not included)

AUX
Connect Stand*
Connect Optional Headset
Connect Optional USB Devices
USB port Press and slide the
cover up and off
You can attach a USB
headset, or a USB flash
drive (to record calls, use
the Digital Picture Frame
feature, or to change the
background picture on
your phone). To learn
more, see your phone’s
User Guide.
Fully insert the stand into one
of the slots on the back of the
phone. The slot you choose
determines the angle of the
phone. For high-angle use,
secure the handset with the
reversible tab (see Features).
Your phone supports wired
and wireless headsets,
including electronic
hookswitch (EHS) headsets.
VVX 600/601 phones also
support Bluetooth headsets.
For connection directions,
refer to your headset
documentation. Standard
headsets typically use the
RJ-9 or USB port, while
EHS headsets use the RJ-9
and serial port. The ports are
on the back of your phone, as
shown in the diagram.
*For wallmount installation, an optional accessory is available. For more information, contact your reseller.
Serial port
RJ-9 port
USB ports
USB port
cover

Polycom (UK) Ltd tímto prohlašuje, že tento Polycom je ve shodě se základními VVX 500/501/600/601
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr Polycom VVX 500/501/600/601
overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Käesolevaga kinnitab Polycom (UK) Ltd seadme Polycom vastavust direktiivi VVX 500/501/600/601
1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
Por medio de la presente Polycom (UK) Ltd declara que el Polycom cumple con los VVX 500/501/600/601
requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ΔΗΛΩΝΕΙ ΟΤΙ Polycom ΣΥΜΜΟΡΦΩΝΕΤΑΙ VVX 500/501/600/601
ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Par la présente Polycom (UK) Ltd déclare que l’appareil Polycom est conforme aux VVX 500/501/600/601
exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
Con la presente Polycom (UK) Ltd dichiara che questo Polycom è conforme ai requisiti essenziali VVX 500/501/600/601
ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Hér með lýsir Polycom (UK) Ltd yfir því að Polycom er í samræmi við grunnkröfur og aðrar kröfur, VVX 500/501/600/601
sem gerðar eru í tilskipun 1999/5/EC
Ar šo Polycom (UK) Ltd deklarē, ka Polycom atbilst Direktīvas 1999/5/EK būtiskajām VVX 500/501/600/601
prasībām un citiem ar to saistītajiem noteikumiem.
Šiuo Polycom (UK) Ltd deklaruoja, kad šis Polycom atitinka esminius reikalavimus ir VVX 500/501/600/601
kitas 1999/5/EB Direktyvos nuostatas.
Hierbij verklaart Polycom (UK) Ltd dat het toestel Polycom in overeenstemming is met VVX 500/501/600/601
de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan Polycom jikkon-forma mal-ħtiġijiet essenzjali u ma VVX 500/501/600/601
provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a Polycom megfelel a vonatkozó VVX 500/501/600/601
alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Polycom (UK) Ltd erklærer herved at utstyret Polycom er i samsvar med de grunnleggende krav VVX 500/501/600/601
og øvrige relevante krav i direktiv 1999/5/EF.
Niniejszym Polycom (UK) Ltd oświadcza, że Polycom jest zgodne z zasadniczymi VVX 500/501/600/601
wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy 1999/5/WE
Polycom (UK) Ltd declara que este Polycom está conforme com os requisitos VVX 500/501/600/601
essenciais e outras disposições da Directiva 1999/5/CE.
Polycom (UK) Ltd izjavlja, da je ta Polycom v skladu z bistvenimi zahtevami in VVX 500/501/600/601
ostalimi relevantnimi določili direktive 1999/5/ES.
Polycom (UK) Ltd týmto vyhlasuje, že Polycom spĺňa základné požiadavky a všetky VVX 500/501/600/601
príslušné ustanovenia Smernice 1999/5/ES.
Polycom (UK) Ltd vakuuttaa täten että Polycom tyyppinen laite on direktiivin 1999/5/EY oleellisten VVX 500/501/600/601
vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
Härmed intygar Polycom (UK) Ltd att denna Polycom står I överensstämmelse med de väsentliga VVX 500/501/600/601
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät Polycom in Übereinstimmung VVX 500/501/600/601
mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Hereby, Polycom (UK) Ltd. declares that this is in compliance with the essential requirements and VVX 500/501/600/601
other relevant provisions of Directive 1999/5/EC.
1725-48590-001C
http://www.polycom.com
Please contact your Polycom Authorized Reseller for assistance.
SAFETY AND REGULATORY INFORMATION. This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interferences received, including interference
that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Hereby, Polycom, Inc. declares that the products in this manual are CE marked and in
compliance with all EU directives and regulations that apply to them including: R&TTE
Directive 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from
Polycom Ltd., 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or
modifications not expressly approved by Polycom, Inc. could void the user’s authority to operate
the equipment.
Operating Ambient Conditions: Operating temperature: +32 to 104°F (0 to 40°C);
Relative humidity: 5% to 95%, noncondensing; Storage temperature: -40 to +160°F (-40 to
+70°C).
Installation must be performed in accordance with all relevant national wiring rules. L’Installation
doit être exécutée conformément à tous les règlements nationaux applicable au filage électrique.
The outlet to which this apparatus is connected must be installed near the equipment and must
always be readily accessible. La prise électrique à laquelle l’appareil est branché doit être
installée près de l’équipement et doit toujours être facilement accessible.
When using Power over Ethernet (PoE), the equipment is to be connected only to PoE networks
without connections to the outside plant.
Lorsque vous utilisez une alimentation électrique par cable ethernet (PoE - Power over Ethernet),
l'équipement doit être connecté uniquement aux réseaux PoE sans connexions vers l'extérieur de
l'usine.
This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la
classe [B] sera conforme à la norme NMB-003 du Canada.
To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to teleconference
station network (TNV) circuits. LAN ports contain SELV circuit, and WAN ports contain TNV
circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting
cables. This product is rated 48Vdc, 0.38A. When used with the optional external power supply
(PSC18U-480, FSP025-DINANS, or similar rated PSU), the power supply shall be a Listed power
supply with a LPS output, rated 48V, min. 0.38A.
Afin d’éviter les chocs électriques, ne pas connecter de circuits de tension extra-basse de
sécurité (SELV) à des circuits de réseau de stations de téléconférence (TNV). Les ports LAN
contiennent un circuit SELV et les ports WAN contiennent des circuits TNV. Certains ports LAN
et WAN utilisent tous deux des connecteurs RJ-45. Faites preuve de prudence lors de la
connexion des câbles. Ce produit a les caractéristiques suivantes : 48 Vdc, 0,38 A. Lorsqu’il
est utilisé avec le bloc d’alimentation externe facultatif, (PSC 18U-480, FSP025-DINANS, ou
une alimenation semblable), l’alimentation électrique doit être répertoriée et munie d’une sortie
LPS, possédant les caractéristiques suivantes: 48 V, 0,38 A min.
In addition, all PoE sources must meet the Limited Power Source requirements of IEC 60950-
1:2005 (2nd Edition); Am1:2009 or IEC 60950-1:2005 (2nd Edition); Am1:2009; Am2:2013.
En outre, toutes les sources PoE doivent satisfaire aux exigences de source d'alimentation
limitée de la IEC 60950-1:2005 (2ème édition); Am1:2009 ou IEC 60950-1:2005 (2ème
édition); Am1:2009; Am2:2013.
Hearing Aid Compatibility (HAC): This device is hearing aid compatible.
Australia Warning: This equipment will be inoperable when mains power fails.
Japan:
Applies to VVX 600/601 only: Radiation Exposure Statement: The antenna used for this
transmitter must be installed to provide a separation distance of at least 20 centimeters from
all persons and must not be co-located or operating in conjunction with any other antenna or
transmitter. This portable device with its antenna complies with FCC’s RF radiation exposure
limits set forth for an uncontrolled environment. To maintain compliance, this transmitter must
not be co-located or operating in conjunction with any other antenna or transmitter. FCC
registration number: M72-VVX600 and M72-VVX601.
This device complies with RSS-247 of Industry Canada. Operation is subject to the following two
conditions: 1) This device may not cause interference, and 2) this device must accept any
interference, including interference that may cause undesired operation of the device. Privacy of
communications may not be ensured when using this telephone. Certification Number IC: 1849C-
VVX600 and 1849C-VVX 601.
Applies to VVX 600/601only:
NCC 警語
經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自
變更頻率、加大功率或變更原設計之特性及功能. 低功率射頻電機之使用不得影響飛航安全及干
擾合法通信; 經發現有干擾現象時, 應立即停用,並改善至無干擾時方得繼續使用. 前項合法通信,
指依電信法規定 作業之無線電通信. 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波
輻射性電機設備之干擾
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product
will be free from defects in workmanship and materials, under normal use and service,
for one year from the date of purchase from Polycom or its authorized reseller.
Polycom’s sole obligation under this express warranty shall be, at Polycom’s option and
expense, to repair the defective product or part, deliver to Customer an equivalent
product or part to replace the defective item, or if neither of the two foregoing options are
reasonably available, Polycom may, on its sole discretion, refund to Customer the
purchase price paid for the defective product. All products that are replaced will become
the property of Polycom. Replacement products or parts may be new or reconditioned.
Polycom warrants any replaced or repaired product or part for ninety (90) days from
shipment, or the remainder of the initial warranty period, whichever is longer. Products
returned to Polycom must be sent prepaid and packaged appropriately for safe
shipment, and it is recommended that they be insured or sent by a method that provides
for tracking of the package. Responsibility for loss or damage does not transfer to
Polycom until the returned item is received by Polycom. The repaired or replaced item
will be shipped to Customer, at Polycom’s expense, not later than thirty (30) days after
Polycom receives the defective product, and Polycom will retain risk of loss or damage
until the item is delivered to Customer.
EXCLUSIONS. Polycom will not be liable under this limited warranty if its testing and
examination disclose that the alleged defect or malfunction in the product does not exist
or results from:
Failure to follow Polycom’s installation, operation, or maintenance instructions.
Unauthorized product modification or alteration.
Unauthorized use of common carrier communication services accessed through the
product.
Abuse, misuse, negligent acts or omissions of Customer and persons under
Customer’s control;
or
Acts of third parties, acts of God, accident, fire, lightening, power surges or outages, or
other hazards.
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT
WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT POLYCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW,
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN
LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY
QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT,
ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES
NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR
USE OF ITS PRODUCTS.
SERVICE AGREEMENTS. Please contact your Polycom Authorized Reseller for
information about service agreements applicable to your product.
SOFTWARE SUPPORT. Polycom will provide support for software running on the
Product if all of the following conditions are satisfied:
The product is under warranty or is covered by a Polycom service contract;
The product software is the current major version or the next preceding major version
(software
revisions are labeled as “x.y.z,” with the first two digits designating major versions).
The product software comes with 90-day software warranty, providing for software
updates (minor releases/bug fixes). To continue to receive support, purchasing a
maintenance contract is the most economical solution.
Requests for software support should be made through the Polycom Reseller from
whom the product was purchased.
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND,
OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF
POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S
OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE
AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL
PURPOSE.
DISCLAIMER. Some countries, states, or provinces do not allow the exclusion or
limitation of implied warranties or the limitation of incidental or consequential damages
for certain products supplied to consumers, or the limitation of liability for personal injury,
so the above limitations and exclusions may be limited in their application to you. When
the implied warranties are not allowed to be excluded in their entirety, they will be limited
to the duration of the applicable written warranty. This warranty gives you specific legal
rights which may vary depending on local law.
GOVERNING LAW. This Limited Warranty and Limitation of Liability shall be governed
by the laws of the State of California, U.S.A., and by the laws of the United States,
excluding their conflicts of laws principles. The United Nations Convention on Contracts
for the International Sale of Goods is hereby excluded in its entirety from application to
this Limited Warranty and Limitation of Liability. All rights reserved under International
and Pan-American Copyright Conventions. No part of the contents of this manual may
be copied, reproduced, or transmitted in any form or by any means, or translated into
another language or format, in whole or part, without written consent from Polycom, Inc.
Do not remove (or allow anybody else to remove) any product identification, copyright or
other notices. Polycom, the Polycom logo design, and Polycom VVX 500/501 and
Polycom VVX 600/601 are trademarks of Polycom, Inc. in the U.S. and various other
countries.
COPYRIGHT. All rights reserved under International and Pan-American Copyright
Conventions. No part of the contents of this manual may be copied, reproduced, or
transmitted in any form or by any means, or translated into another language or format,
®
in whole or part, without written consent of Polycom, Inc. Polycom and the logo design
are registered trademarks and Polycom /501 and Polycom are VVX 500 VVX 600/601
trademarks of Polycom, Inc. in the United States, and various countries. Do not remove
(or allow any third party to remove) any product identification, copyright or other notices.
CE Mark R & TTE Directive (EU Only)
Copyright, Safety Notices
202-LSD081
D 15-0033 202