Polycom VVX 501 User manual

For more information, visit epb.com/customer-support/business-support
or call 423-648-1500, option 2
1
Feature Description
Reversible tab
Secures the handset in the cradle when your phone stand is positioned at a high
angle. To secure the handset, remove the tab, reverse it so the protrusion points
up, and re-insert it. Then, position the handset so the protrusion on the tab ts
into the slot on the handset
Speaker Provides ringer and hands-free (speakerphone) audio output
Dialpad Enables you to enter numbers, letters, and special characters. You can also use
the dialpad keys to select menu items that have index numbers
Security slot (on side) The connector on the left side of your phone that enables you to attach a laptop
cable lock to your phone so you can secure it to a desktop
USB Ports
Enable you to:
• Attach a USB ash drive so you can record calls, update the background
picture on your phone, set up a screen saver, or use your phone as a digital
picture frame
• Attach a USB headset
• Attach a VVX Camera to the top-most port
POLYCOM®VVX® 501 & VVX® 601
Quick Start Guide
The following gure displays the hardware features on the VVX 501 and VVX 601 business media
phones. The table lists each numbered feature shown in this gure.
VVX 501 & VVX 601 HARDWARE FEATURES

For more information, visit epb.com/customer-support/business-support
or call 423-648-1500, option 2
2
Feature Description
Message Waiting
Indicator Flashes red to indicate new messages
Home and Lines key Enables you to Press from any screen to display Home view. From home
view, Press to display other phone views: Line and Call view
Touchscreen The screen is touch-sensitive. Tap to select and highlight screen items. To
scroll, touch the screen, and Swipe your nger up, down, right, or left
Headset key
Enables you to place and receive calls through a headset. The key glows green
when an analog headset is activated, and blue when a USB or Bluetooth headset
is activated
Speakerphone key Enables you to place and receive calls using the speakerphone. The key glows
green when activated
Mute key Mutes your audio during calls and conferences. The key glows red when audio
is muted
Volume keys Adjusts the volume of the handset, headset, speaker, and phone’s ringer
Microphone Transmits sound from your phone to other phones
NAVIGATING YOUR PHONE INTERFACE
Home Screen
On VVX 501 & 601 phones, the phone line and icons you can select to access phone features,
settings, and information display on the Home screen. A Page Indicator shows the page you are
currently viewing.
On VVX 501 & 601 phones, you can Tap a phone line on the Home screen to display additional phone
lines and favorites on your phone, as shown next. From this screen, you can also Tap a phone line to
open the Dialer or select a favorite to call.
Calls Screen
The Calls screen is supported on VVX 501 & 601 phones. You can access the Calls screen when
you have one held call or an active and held call in progress on your phone. The Calls screen is
automatically displayed when you have an active call and one or more held calls on your phone.
To display the Calls screen:
During a call, do one of the following:
• Press the Home key
• Tap the Calls soft key in the status bar.
• Swipe the screen right to left.
All of your active and held calls display on the Calls screen. Use the arrow keys or Swipe the screen
from the bottom to the top to view all calls on your phone. The total number of calls is displayed on
your line, and if you have multiple lines on your phone, calls display under the associated line.

For more information, visit epb.com/customer-support/business-support
or call 423-648-1500, option 2
3
Lines Screen
The Lines screen is supported on VVX 501 & 601 phones and is the default screen when your phone
is not in use. You can view your phone lines, favorites, and soft keys on the Lines screen. To display
the Lines screen, Press the Home key.
Active Call Screen
The Active Call screen is supported on VVX 501 & 601 phones, and the screen is displayed when you
place a call and you have an active call in progress. When you have an active call in progress, the name
and number of the contact you are talking with and the duration of the call is displayed in the Active Call
screen. In the Active Call screen, you can hold, end, and transfer the call, or set up a conference call.
To display the Active Call screen:
Do one of the following:
• Place a call
• Press the Home key
• Tap the Calls soft key
• Swipe the screen from right to left
Icon Description Icon Description
Registered line
Status indicators in Lines view. A ashing red
bar indicates held calls. A green bar indicates an
active call
Unregistered line Do Not Disturb enabled
Placing a call Phone warning
Active call using Polycom HD Voice Login credentials invalid
Held call Shared line
Incoming call in Lines screen Shared line with a held call
Incoming call in Calls screen Select to access recent calls
Active conference New messages
USB ash drive attached Bluetooth headset paired & connected
(VVX 601 only)
Recording in progress or paused (VVX 501
only) Received call
Recording paused (VVX 601 only) Missed call
Recording in progress (VVX 601 only) Bluetooth available