
7
CeramicSteel Surface: Forever Warranty
Polyvision warrants that all porcelain-enameled surfaces and/or products made with CeramicSteel
will retain its writing and erasing qualities and maintain its gloss variance and color consistency
for the life of the building or for as long as the product is in use, whichever comes irst.
CeramicSteel Panel & Mobile Construction: 10 year Limited Warranty
Polyvision warrants that our panels, our static and mobile writing and communication board
products under normal atmospheric conditions and when sealed from moisture, will not
delaminate from the substrate or warp for a period of 10 years. These products are warranted
under the conditional terms of interior use.
Accessories: 2 year Limited Warranty
Polyvision warrants that our accessories, when used under normal conditions, will perform as
intended for a period of 2 years. Consumables like markers and chalk sticks are not covered by the
Accessories warranty.
Other Writing and Panel Materials: 2 year Limited Warranty
Polyvision warrants that our glass, tackable, textile and sound-absorbing products, including but
not limited to Tac and Soft when used under normal conditions (interior use only) will perform as
intended for a period of 2 years.
Complaints: Process
Should any failure to conform to this warranty become apparent, then, upon written notice from
the customer, Polyvision, at its option, will correct such nonconformity by repair or replacement.
Correction in the manner provided above shall constitute a fulillment of all liabilities of Polyvision
with respect to the quality of the CeramicSteel. The warranty is applicable only under normal
interior usage and maintenance and does not cover defects caused by improper handling,
vandalism or abuse, or arising from failure to follow Polyvision’s instructions and recommendations
for maintenance. The warranty is voided if any modiications are made to the products by the
customer or other trades with or without Polyvision’s written consent or prior knowledge. The
warranty does not include the cost of removal or reinstallation. This warranty is eective as of
August 15, 2022, and supersedes the terms and conditions of all prior surface warranties issued to
the customer by Polyvision.
This limited warranty is the sole remedy for product defects and no other express or implied
warranty is provided, including but not limited to any implied warranties of merchantability or
�itness for a particular purpose. Polyvision shall not be liable for consequential or incidental
damages arising from any product defect.
Collaborative Warranty