RAIS Q-BE INSERT User manual

Q-BE INSERT
BRUGERMANUAL
BEDIENUNGSANLEITUNG
User MANUAL
MANUEL D’UTILISATEUR
BRUKSANVISNING
BRUKSANVISNING
KÄYTTÖOPAS
GEBRUIKERSHANDLEIDING

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English RAIS/ attika - User Manual Q-BE INSERT
HEAT YOUR PLACE IN AN ECO-FRIENDLY WAY!
3 Eco-friendly advices for rational heating
- common sense for both the environment preservation
and saving your money
1. Efficient lighting. Use small pieces of wood (fir tree) and
a suitable fire lighter -
such as waxed wood wool/sawdust.
2. Light the fire with only little wood at a time - this gives the
best combustion.
3. Use only dry wood - that is, wood with a humidity
of 15 - 20%.
RECYCLING
The stove is packed in a recyclable packaging.
It must be disposed in accordance with local legislation
on waste disposal.
The glass is NOT recyclable.
The glass should be discarded along with the residual waste
from ceramics
and porcelain. Fireproof glass has a higher melting tempera-
ture, and therefore can not be recycled.
By disposing of fireproof glass separately from other
recyclable waste, you sinificantly contribute to the environ-
ment preservation.

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25/09-2015
English RAIS/ attika - User Manual Q-BE INSERT
Q-BE INSERT
Revision :
Date :
INTRODUCTION....................................................................................................................4
WARRANTY..........................................................................................................................5
SPECIFICATIONS ...................................................................................................................6
MEASUREMENTS..................................................................................................................7
CONVECTION.......................................................................................................................8
SELECTION OF INSTALLATION MATERIALS.............................................................................8
CHIMNEY .............................................................................................................................9
INSTALLATION ....................................................................................................................10
Q-BE INSERT - INSTALLATION OF THE INSERT ......................................................................11
CORNER SETTING ...............................................................................................................12
FUEL...................................................................................................................................14
DRYING AND STORAGE......................................................................................................15
AUTOMATIC REGULATION OF COMBUSTION AIR (CLEVERAIR™)........................................15
VENTILATION......................................................................................................................15
FIRST USAGE ......................................................................................................................16
LIGHTING AND FUELLING ...................................................................................................16
CONTROL...........................................................................................................................18
CLEANING AND CARE ........................................................................................................20
CLEANING THE COMBUSTION CHAMBER...........................................................................20
CLEANING THE FLUE ..........................................................................................................21
MALFUNCTIONS.................................................................................................................22
ACCESSORIES Q-BE ............................................................................................................24
SPARE PARTS Q-BE INSERT..................................................................................................25
TEST CERTIFICATE (DENMARK) ...........................................................................................26
CE LABEL............................................................................................................................27

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English RAIS/ attika - User Manual Q-BE INSERT
Introduction
Congratulations on your new RAIS / attika stove.
RAIS / attika wood stove is more than just a heat source, it also shows that
you care about design and quality in your home.
To make the most of your new stove, it is important that you
carefully read the user manual before installing and using it.
In the case of warranty claims, and for general queries regarding your wood burning stove, it is
important that you
know the stove's production number. We recommend to note down the number in the table
below.
The production number is located on the back of the stove at the bottom.
Date: Dealer:

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English RAIS/ attika - User Manual Q-BE INSERT
Warranty
RAIS / attika stoves have been repeatedly tested in terms of the safety and the quality of
materials and manufacturing. We grant warranty on all models, starting with the date of instal-
lation.
The warranty covers:
• documented malfunctions caused by manufacturing faults
• documented material defects
The warranty does not cover:
• door and glass seals
• ceramic glass
• chamber lining
• appearance of the surface structure or natural stone texture
• appearance or changes of colour of the stainless steel or patina surfaces
• expansion noise
The warranty is voided in case of:
• damages caused by overheating
• damages caused by external influence and use of inappropriate fuels
• failure to comply with regulatory or recommended installation guidance and arbitrary
modifications to the stove.
• non-observance of service and care provisions
Please, contact your dealer in the even of any damage. In case of warranty claims, we deter-
mine
the way to repair the damage. We will ensure professional repair of the damage.
Warranty claims on additionally delivered or repaired parts are subject to national/EU
laws/regulations related to the warranty period renewals.
Please, contact RAIS A/S for the applicable warranty provisions.

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DTI
Danish Technological Institute
Teknologiparken Kongsvang Allé 29,
8000 Aarhus C - Danmark
www.dti.dk
Telefon: [phone]
Fax: [phone]
English RAIS/ attika - User Manual Q-BE INSERT
Specifications
DTI Ref.: 300-ELAB-2153-EN / 300-ELAB-2153-NS Q-BE INSERT
Nominal output (kW): 5,9
Min./Max. output (kW): 4 - 8
Heating area (m2): 60 - 120
Stove's width/depth/height (mm): 424/422/970
Combustion chamber's width/depth/height (mm): 239/239/505
Recommended amount of wood when fuelling (kg):
(distributed on 3 logs of wood of approx. 19 cm long) 1.5
Min. Uptake (Pascal): -12
Weight (kg): approx. 122
Efficiency (%): 80
CO-emission at 13% O2(%) 0,069
NOx-emissions at 13% O2(mg / Nm³): 53
Particles emission acc. to NS3058/3059 (g/kg): 1,4
Dust measured acc. to Din+ (mg/Nm³): 14
Flue gas mass flow (g/sec): 5,1
Flue gas temperature (° C): 300
Flue gas temperature (° C) at flue collar: 360
Intermittent operation: Refuelling should be done
within 46 minutes.
Hereby, it is certified that the stove emissions meet emission requirements
in Annex 1 to the Decree No. of 46 of 22/1-2015 concerning regulation
of air pollution from combustion for solid fuels below 1 MW.

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399
399
216
216
422 424
3
9
9
3
9
9
903
32
15,8
903
Set fra bagside
Set fra bagside
970
Air inlet same center as outlet
Q-BE Insert
måltegning.
35
21
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English RAIS/ attika - User Manual Q-BE INSERT
Measurements

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English RAIS/ attika - User Manual Q-BE INSERT
Convection
RAIS / attika are convection stoves. Convection means that the air is circulated in the room
evenly distributing the heat.
The cold air is drawn at the base of the stove up through the convection channel and flows
into
the stove's combustion chamber, where it is get heated.
The heated air flows out along the sides and out of the top ensuring air circulation in the
room.
Please, note that you need to take extreme care as all exterior surfaces become hot during the
stove's use.
Please, use the inserts in the most optimal way.
Mounting hot air ducts and flexible pipes (or the like) on top of the stove allows
"sharing" the heat to other rooms.
A decision must be made concerning the positioning of the inlets and outlets of the convection
system.
Make sure that the requirements for available areas are respected, and that holes are not
blocked from the outside.
Discolouration of the stove walls, doors and convection outlets may occur.
Such discolouration is caused by convected hot air.
RAIS assumes no responsibility for any installation works or consequential damages.
Selection of installation materials
For non-combustible materials, the selected panels/bricks should have minimal thermal resis-
tance value greater than 0,03 m2
x K/W. Minimal thermal resistance means the wall thickness (in m) divided by the wall lambda
values.
Consult your installer/chimney sweep.
During the test, the stove was installed in a casing made of non-combustible building panels
(12,5 mm FERMACELL H2O powerboard).
The stove also was tested with a back wall made of 50 mm Calcium Silicate (Super Isol).

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English RAIS/ attika - User Manual Q-BE INSERT
Chimney
The smoke flue is only installable on top of the stove. The stove's flue pipe has no rear outlet.
The chimney is the driving force which makes the stove function. Keep in mind that even the
best
stoves would not function well without necessary and proper draught in the chimney.
The chimney height must be sufficient to ensure the correct draught of 14 to 18 Pa. If the chim-
ney draught is lower than recommended, there may be problems problems of smoke leaking
into the room when the stove is lit. RAIS
recommends to adjust the chimney height with the flue pipe collar. The chimney should be at
least
3 metres long from the top of the stove, and be at least 80 cm above the roof
ridge. For chimneys placed along the house sides, the chimney tops should always rise
above the roof ridge's highest point.
Note that national and local regulations on houses often have provisions for thatched roofs.
You should also familiarise yourself with the draught conditions for chimneys with 2 flues.
The stove is suitable for connection with the flue gas collector, however, we recommend to
place inlets to ensure a minimum ground clearance between them to be at least 250 mm.
The flue outlet socket should be 150 mm in diameter.
For strong draughts, the chimney should be fitted with a draught damper. In which case, it is
important to ensure that there is a free flow-through area of minimum 20 cm² when the regu-
lating damper is shut. Otherwise, the fuel energy may not be used optimally. If you are unsure
about the condition of the chimney, you should contact a chimney sweep.
Remember that access to the soot door should be kept clear.
Ensure the access for cleaning the fireplace, flue collar and flue pipe.
Note: The stove may be installed only by a qualified/
competent RAIS dealer/installer.
See www.rais.com for dealer list.

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English RAIS/ attika - User Manual Q-BE INSERT
Installation
It is important that the stove is installed properly in order to preserve both the environment and
safety.
When installing the stove, please make sure that all local rules and regulations, including those
referring to
the national and European standards are observed. Local authorities and a chimney specialist
should be contacted prior to installation.
The stove may only be installed by a qualified/competent RAIS dealer/installer, otherwise, the
warranty will be voided.
It is prohibited to carry out unauthorised alterations to the stove.
NOTE!
The local chimney sweep should be notified of the stove installation before its first usage.
There must be plenty of fresh air in the room where the stove is being installed, in order to en-
sure proper combustion. Note that any mechanical exhaust ventilation e.g. an extraction hood
may reduce the air supply. Any air vents must be placed in such a manner, that the air supply is
not blocked.
Alternatively, the stove can be supplied with fresh air directly from the outside through a flexible
piping fitted to the damper.
The stove consumes 10 to 20 m³of air per hour.
The floor structure must be able to carry the weight of the stove and the chimney. If
the existing floor construction doesn’t meet this requirement, suitable
measures (e.g. load distributing plate) shall be taken to achieve it. Consult a building expert.
The stove should be placed on non-combustible material.
The stove should be set up at a safe distance from inflammable materials.
Please, make sure that objects made of combustible materials (such as furniture) are not placed
closer than the distances indicated in the following sections concerning installation (fire risk).
If the stove is installed on a flammable floor, the dimensions of the non-combustible surface
under the stove shall comply with national/local regulations.

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A-A
C-C
A A
C
C
A=50mm / B=350
A=100mm / B=0
A
A
B
100,5°
Møblerings afstand
B
English RAIS/ attika - User Manual Q-BE INSERT
Q-BE INSERT - Installation of the insert
Installation materials:
• 12,5 mm Fermacell panels
• calcium silicate panels (eg. 50 mm Super Isol or Skamotec 225)
• bricks
Hole measurements (height x width x depth) min. 918 x 399 x 399 mm (int. size).
When the stove is placed against a combustible wall, the back and side walls should be installed
with Fermacell 12.5mm or 50mm calcium silicate panels.
The stove with the panels should have convection holes above and below.
A fireplace insert shall never be installed too tightly, since steel works in heat.
Convection area must
be at least 200 cm2
both above and below
the stove (can be dis-
tributed).
When you choose where to set up your RAIS/ attika wood burning stove, you should con-
sider the heat distribution to the other rooms. This will enable you to get the best use out of
your stove.
See the manufacturer’s plate on the wood burning stove.
Upon receiving the stove must be inspected for defects.

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A-A
C-C
A A
C
C
A=50mm / B=350
A=100mm / B=0
A
A
B
100,5°
Møblerings afstand
B
A-A
C-C
A A
C
C
A=50mm / B=350
A=100mm / B=0
A
A
B
100,5°
Møblerings afstand
B
English RAIS/ attika - User Manual Q-BE INSERT
Corner setting
Uninsulated flue
Inner distance (A)
to non-combustible material (min)
Outer distance (B)
to combustible material (min)
50 mm 350 mm
100 mm 0 mm
For example:
With a distance to non-combustible wall 50mm (A), the distance to flammable
wall/door frame should be 350mm (B).
Distance to furniture from front glass min. 750 mm
Distance to furniture from
front glass min. 750 mm

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A-A
C-C
A A
C
C
A=50mm / B=350
A=100mm / B=0
A
A
B
100,5°
Møblerings afstand
B
English RAIS/ attika - User Manual Q-BE INSERT
In order to guide the hot air out
of the convection vents, install a
beveled non-combustible plate
(such as Fermacell) just above the
vents. Convection holes should be
located just below the beveled
plate.
Distance from frame to the
floor can be 0 mm.
Distance to ceiling
can be min. 0 mm.
Air system with ø100
mm flexible piping.
Ground clearance above the combus- tion chamber at least 455 mm.
Fuel
The stove has been tested in accordance with EN13240:2001, EN13240:2001/A2:2004 and NS
3058/3059 for stoking split, dried birchwood, and is approved for broad-leaved/coniferous tree
wood. The firewood must have a water content of 15-20 % and its maximum length should
be 25 cm with logs upright in the combustion chamber.
Firing wet firewood causes both soot, environmental pollution and bad fuel economy. Freshly
cut wood contains approx. 60-70% water and is thoroughly unsuitable for stoking. Count
min. 1-2 years of storage time for newly cut wood before using. Wood with a diameter of
more than 100 mm should be split. Regardless of wood size, it should always have at least one
surface area free of bark.

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English RAIS/ attika - User Manual Q-BE INSERT
We do not recommend stoking with painted, laminated or impregnated wood, wood
with a synthetic surface, painted refuse wood, chipboard, plywood, domestic waste,
paper briquettes
and pit coal, as this will produce malodorous smoke, which could be poisonous.
When firing with the above-mentioned items and amounts larger than those recommended,
the stove
is subjected to a larger amount of heat, which results in a higher chimney temperature and
lower efficiency. This can result in the stove and chimney becoming damaged and would void
the warranty.
The calorific value of the firewood is closely connected to the moisture level of the firewood.
Moist firewood has a low heat
value. The more water the wood contains, the more energy it takes for this water to vaporise,
resulting in this energy being lost.
ONLY USE RECOMMENDED FUELS
The following table shows the calorific value of different types of wood, which have been
stored for 2 years,
and which have a residual moisture of 15-17%.
Wood Dry wood, kg/m3 compared to beech/oak
Hornbeam 640 110%
Beech and oak 580 100%
Ash 570 98%
Maple 540 93%
Birch 510 88%
Mountain pine 480 83%
Fir 390 67%
Poplar 380 65%
1 kg of wood yields the same heat energy irrespective of wood type.
1 kg beech merely takes up less space than 1 kg of fir.
Drying and storage
Drying wood takes time. Proper air drying takes approx. 2 years.
Here are some tips:
• Store the wood sawn, split and stacked in an airy, sunny place, which is protected against
rain (the south side of the house is particularly suitable).
• Store the firewood stacks at a hand’s breadth apart, as this ensures that the air flowing
through takes the moisture with it.
• Avoid covering the firewood stacks with plastic, as this prevents the moisture from escap-
ing.
• It is a good idea to bring the firewood into the house 2-3 days before you need it.

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English RAIS/ attika - User Manual Q-BE INSERT
Automatic regulation of combustion air (CleverAIR™)
This stove is equipped with an independent and self-regulating air damper.
Hence there is no damper handle. You need only to add the dry wood and light it.
The rest is done by CleverAIR™ technology.
Primary air is the combustion air added to the primary combustion zone at the bottom
of the combustion chamber, i.e. the bed of glowing embers. This cold air is only used in the
lighting stage.
Secondary air is the air, added to the gas combustion zone, meaning air, which contributes to
the combustion of the pyrolysis gasses (preheated air, used for cleaning the glass and combus-
tion).
This air is sucked through the damper below the burning chamber and is pre-heated through
the side channels and then emitted as
hot scavenging air onto the glass. The hot air rinses the glass and keeps it soot-free.
Tertiary air at the back of the burning chamber at the top (2 rows of holes) ensures the combus-
tion of
the final gas residues before leaving through the chimney.
The pilot nozzles are located at the bottom of both the back plate and the front of the firebox.
They
ensure that the bed of glowing embers is fed with air and therefore holds a high temperature.
This allows a quick start
when fueling and reduces the risk of the fire extinguishing.
CleverAIR™ ensures an optimal air mixture and a clean combustion at any combustion stage.
The bi-metal combustion control system is automated and excludes the incorrect operation.
Ventilation
There must not be an extractor fan fitted in the same room as the stove as this can cause the
stove to emit smoke and fumes into the room.
The stove requires a permanent and adequate air supply in order for it to operate safely
and efficiently. The installer may have fitted a permanent air supply vent into the room in which
the stove is installed to provide combustion
air.
This air vent should not under any circumstances be shut off or sealed.

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English RAIS/ attika - User Manual Q-BE INSERT
First usage
A careful start pays off. Start with a small fire, so that the wood burning stove can get accus-
tomed to the high temperature. This gives the best start and any damage is avoided.
Be aware that a strange but harmless odour and smoke concoction may
emanate from the surface of the stove, the first time you fire up. This is because the paint and
materials
need to harden. The odour disappears quickly, but you should check the ventilation and
draught, if possible.
During this process you must be careful not to touch the visible surfaces/glass (very hot!), and it
is recommended that you regularly open and close the door to prevent the door seal
from sticking.
The stove may also produce “clicking noises” during heating and cooling, caused by the
large temperature differences which the material is subjected to.
Never use any type of liquid fuel for kindling or maintaining the fire.
There is a danger of explosion.
If the stove has not been used for a while, follow the steps as if you were using it for the first
time.
Lighting and fuelling
NOTE! If air system is connected, the valve must be open.
RAIS / attika recommends the following lighting method: See photos on the next page.
• Open the door completely until it is fixed in the open position.
• Start by placing approx. 1,1 kg of wood (4 split kindling sticks) upright into the combus-
tion chamber (photo 1). Add 3 firelighters or the like on the bottom near the sticks.
• Lit the fire (photo 2 and 3)
• Close the door and leave it ajar - pull the door handle (photo 4).
• When the fire has caught the kindling wood, shut the door completely (after approx. 4
min., depending on the draft conditions in the chimney).
• When the last flames are extinguished and there is a nice layer of embers (photo 5), add
2 pieces wood (approx. 1½ kg) after approx. 15-20 min (photo 6).
• Shut the door completely.
• If necessary, keep the door open for a few minutes to start the fire (photo 7).

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2
13
4 5 6
7
English RAIS/ attika - User Manual Q-BE INSERT

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English RAIS/ attika - User Manual Q-BE INSERT
Control
Check the stove for signs indicating the correct burning:
• ash is white
• the walls of the combustion chamber are free of soot
Conclusion: The wood is sufficiently dry.
NOTE!
If the fire has burned down too low (too small an ember), it may take longer time to get
the fire going again.
The smoke should be practically invisible out of the chimney during combustion; only a ’flicker’
in the air should be observed.
When refuelling, open the door carefully in order to avoid smoke escaping. Never add wood
while there is fire with flames in the stove.
RAIS recommends to refuel with 1-2 pieces wood - approx. 1- 1 ½ kg - within 46 minutes
(intermittent operation)
NOTE!
Keep an eye on the stove when lighting.
During operation the door should always remain shut.

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Advarsel
Hvis brændet kun ulmer eller ryger, og der tilføres for lidt luft, udvikles der
uforbrændte røggasser.
Røggas kan antændes og eksplodere. Det kan give skader på materiel og i
værste fald på personer.
Luk aldrig helt for lufttilførslen, når der tændes op i ovnen.
Hvis der kun er få gløder tilbage,
skal der tændes op forfra. Hvis man
bare lægger brænde på tændes bålet
ikke, derimod udvikles der uforbrændte
røggasser.
Her er der lagt træ på et for lille glø-
delag, og der tilføres for lidt luft - røg-
udvikling begynder.
Undgå meget kraftig røgudvikling -
fare for røggaseksplosion.
Ved meget kraftig røgudvikling, åbn
luftspjældet helt, samt eventuel låge
på klem eller tænd op forfra.
Advarsel
Hvis brændet kun ulmer eller ryger, og der tilføres for lidt luft, udvikles der
uforbrændte røggasser.
Røggas kan antændes og eksplodere. Det kan give skader på materiel og i
værste fald på personer.
Luk aldrig helt for lufttilførslen, når der tændes op i ovnen.
Hvis der kun er få gløder tilbage,
skal der tændes op forfra. Hvis man
bare lægger brænde på tændes bålet
ikke, derimod udvikles der uforbrændte
røggasser.
Her er der lagt træ på et for lille glø-
delag, og der tilføres for lidt luft - røg-
udvikling begynder.
Undgå meget kraftig røgudvikling -
fare for røggaseksplosion.
Ved meget kraftig røgudvikling, åbn
luftspjældet helt, samt eventuel låge
på klem eller tænd op forfra.
Advarsel
Hvis brændet kun ulmer eller ryger, og der tilføres for lidt luft, udvikles der
uforbrændte røggasser.
Røggas kan antændes og eksplodere. Det kan give skader på materiel og i
værste fald på personer.
Luk aldrig helt for lufttilførslen, når der tændes op i ovnen.
Hvis der kun er få gløder tilbage,
skal der tændes op forfra. Hvis man
bare lægger brænde på tændes bålet
ikke, derimod udvikles der uforbrændte
røggasser.
Her er der lagt træ på et for lille glø-
delag, og der tilføres for lidt luft - røg-
udvikling begynder.
Undgå meget kraftig røgudvikling -
fare for røggaseksplosion.
Ved meget kraftig røgudvikling, åbn
luftspjældet helt, samt eventuel låge
på klem eller tænd op forfra.
English RAIS/ attika - User Manual Q-BE INSERT
If there are only a few embers
remaining,
you must light the fire again.
If you simply add firewood, the fire will not
be lit, instead, unburned exhaust gasses will
develop.
Here firewood has been added to a too small
ember layer, and the air supply is low -
smoke is developed.
Avoid heavy smoke emission -
danger of deflagration.
In case of very heavy smoke, open
the door and light the fire again.
Warning!!
If the firewood is only burning slowly without flames or is smoking, and too little air is
added, unburned exhaust
gasses are developed.
Exhaust gasses can ignite and explode. This may result in damage to material and
personal injury.
Sample Images

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English RAIS/ attika - User Manual Q-BE INSERT
Cleaning and care
Wood burning stove and chimney must be inspected by a chimney sweep once a year. The
stove must be cold during cleaning and care
If the glass is sooty:
• Clean the glass regularly and only when the stove is cold, otherwise the soot will stick.
• Moisten a piece of paper or newspaper, dip it in the ash, and rub the sooty glass.
• Rub with a piece of paper and the glass will become clean.
• Alternatively, you can use glass polish, which you can obtain from your RAIS dealer.
Clean the exterior with a soft dry cloth or a soft brush. Prior a new heating
season, it should be checked that the chimney and smoke gas connector
are not blocked.
Inspect the stove interior and exterior for damage especially the gasket and the heat-
insulating plates (vermiculite).
Maintenance/spare parts
Frequent use wears moving parts, in particular. Door sealings are also wearing parts.
Only use original spare parts.
We recommend service performed by your dealer after
completion of a heating period.
Combustion chamber lining
The combustion chamber lining protects the stove body against the heat from the fire The
significant
temperature fluctuations may result in cracks in the liner plates, which, however, do not affect
the stove's
functional capacity. They do not need to be replaced unless long-term use causes them
to crumble.
The combustion chamber lining plates require only inserting and can be easily replaced by your
dealer or yourself.
Moving parts
Door hinges and door lock should be lubricated as needed.
We recommend to use only our own lubricating spray, as the use of other products
may lead to the formation of odours and residues.
Contact your dealer to obtain the lubricant.
Cleaning the combustion chamber
Scrape the ash out and store it in a non-flammable container until it cools off. You can dispose
of ash together with your regular household waste.
REMEMBER!
• Never remove all the ashes from the combustion chamber
• the wood will burn at its best with a small layer of ashes