Ratio io7 User manual

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io7Installation Guide

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Thank you for
choosing the io7
Ratio EV Charging
Unit 1 Target Park
Shawbank Road
Lakeside
Redditch
Worcestershire
United Kingdom
B98 8YN
[phone]
[e-mail]
[e-mail]
[e-mail]
ratioev.uk

Preface | 3
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About this document
Preface
This manual contains technical descriptions and instructions for the following product:
Category of product Electric Vehicle Charger
Product name io7
Art. No. io7xxx
Serial number:
Ad hoc password:
Charger password:
Please refer to Ratio’s T&C’s at ratioev.uk
This manual contains all instructions and safety information for installation, commissioning,
use and maintenance of the product.
This manual is intended for:
• the qualified electrician who installs the product;
• the end-user who uses the charger;
• the product owner who maintains the product.
Copyright
The content of this manual is protected by copyright and other intellectual property laws.
The content of this manual may only be copied, modified, reproduced or translated with
express written permission from the manufacturer. This manual may only be published,
transmitted, displayed or made available to a third party with express written permission from
the manufacturer.
Disclaimer of liability
Ratio EV Charging cannot be held responsible for personal injury, damage to the product
or property damage caused by incorrect use, foreseeable misuse or failure to follow the
instructions in this manual. This also applies to unauthorized modifications of the product and
the use of non-approved spare parts, tools or accessories.
Ratio EV Charging reserves the right to modify this manual without notification beforehand.

Table of contents | 4
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Table of contents
1.
1.1.
1.1.1.
1.1.2.
1.1.3.
1.2.
1.3.
1.4.
1.5.
1.6.
2.
3.
3.1.
4.
4.1.
4.2.
5.
5.1.
5.1.2.
5.1.3.
5.2.
5.3.
6.
6.1.
6.1.2.
6.1.3.
6.1.4.
6.1.5.
6.1.6.
6.1.7.
6.2.
7.
8.
9.
9.1.1.
9.1.2.
9.2.
9.2.1.
9.3.
10.
11.
12.
13.
14.
15.
Safety
Symbols and labels
Safety warnings
Notices
Fuel Identifier
Intended use
Reasonably foreseeable misuse
Qualification of personnel
Personal Protective Equipment
Safety Precautions
Product description
Technical data
Product Labelling/Marking
Transport and Storage
Transport
Storage
Installation
Preparation
Required tools
Required wiring and electrical protection
Install the power cable in the distribution board
Installing the io7
Commissioning the io7
Initial Steps
General Information Page
CSMS
Network Settings/Parameters
Installer Settings
Smart Charging
io7 Sense
Back-end software Provider
io7 Power up
Troubleshooting
Use
Start Charging through back-end software
Start Charging RFID
During charging
Charging paused
Stop charging
Maintenance
Service
Data protection
Warranty
Disposal
EC Declarations of Conformity
5
5
5
5
6
7
7
7
7
8
9
10
12
12
12
13
13
13
13
13
14
14
17
17
20
21
22
23
24
25
25
25
26
26
26
26
26
27
27
27
27
27
28
28
29

Safety | 5
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Please make sure the instructions have been fully read and understood before commencing
the installation or use of the product. Failure to follow the instructions from this manual can put
people, surroundings, the environment and product at risk. Store this manual securely for future
reference.
Always comply with the information, such as labels and the nameplate, attached directly to
the product and keep the information in a legible condition.
Always comply with any applicable laws and regulations that have not been accounted for in
this manual for example IET regulations.
1.1.1. Safety warnings
This manual contains safety warnings that may result in injury if ignored. Each safety
warning is indicated with a safety identifier. The identifier corresponds with the level of risk of
the described hazardous situation, see the table below.
1.1.2. Notices
Messages that are not hazard-related are indicated with the safety identifier NOTICE. These
messages do not have a safety alert symbol.
Safety warnings at the start of a section apply to the entire section.
Safety warnings that refer to a particular sentence or procedure step are embedded in the
running text.
Medium Could result in death or serious injury
Could result in damage to the product when instruction is ignored or not
followed correctly.
Note Additional information or emphasis on an instruction.
Low Could result in minor or moderate injury
1.1. Symbols and labels
Safety Risk of injury Result when instruction is ignored or not followed
Identifier correctly
Signal word Meaning
1. Safety

Safety | 6
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Fuel
Identifier
Plug
(for Socket)
Vehicle
Connector
Fuel identifier
for socket 1
Fuel identifier
for socket 2
C
C
CC
C
1.1.3. Fuel Identifier
The Fuel Identifier symbol is located at the front of the charger by each socket.
This is to inform the user the fuel type (electricity) produced by this charger and to instruct
which end of the Electric Vehicle charging cable is to be plugged into the socket of the charger.
The socket on the io7 receives the Plug end (as illustrated below) of the cable which should be
indicated with a smaller similar graphical illustration which can be either silver or white in colour.
The vehicle end of the charging cable should have a small black Fuel Identifier.

Safety | 7
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The io7 is both a non-restricted and restricted charger intended to charge electric vehicles using
power from the main electrical supply network. The product is intended for outdoor use only.
The product must only be operated within its performance limits and under the permitted
ambient conditions, as stated in the technical specifications in chapter 3.
The product should only be mounted flush to the floor (non-insulating and with drainage).
Safe use of the product is only guaranteed if it is used as intended.
Only qualified electricians are allowed to perform installation and maintenance of the product.
They must meet the below stated criteria;
• are of legal age.
• are familiar and abide by the safety instructions and sections of this manual related to
installation and maintenance of the product.
• are familiar with and abide by the applicable local, national and international laws and
regulations.
• are able to recognise the possible dangers of the product and take the necessary
measures to protect persons and property.
• have received adequate training in the safe installation and maintenance of this product.
• hold the relevant qualifications.
The following is considered foreseeable misuse:
• Use in an environment that varies from or exceeds the given environmental conditions.
• Use that varies from or exceeds the given operating conditions.
• Failure to comply with the instructions in this manual.
• Failure to eliminate faults, malfunctions or defects of the product that impose safety risks.
• Failure to carry out the inspections and maintenance operations as described in this manual.
• Unauthorised removal or modification of parts or safety devices of the product.
• Use of spare parts or accessories that have not been approved by the manufacturer.
• Operation in a flammable and/or explosive environment.
1.2. Intended use
1.5. Personal Protective Equipment
1.3. Reasonably foreseeable misuse
1.4. Qualification of personnel
Wear the appropriate Personal Protective Equipment (PPE) according to the manual of any tools
used during installation of the charger.
Wear insulating gloves when installing wires and touching electrical components to avoid
damaging the product by static discharge.

Safety | 8
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Despite the safe design and construction of the product and the prescribed protective measures,
the product possesses residual risks. This manual provides safety messages to indicate these risks.
The formatting and appearance of safety messages that are dedicated to a particular section or
sentence is explained in chapter 1.1.
Read all the safety warnings and instructions before using the product. Failure to follow the
warnings and the instructions may result in electric shock, fire and/or serious injury.
• Do not put fingers into the electric vehicle connector.
• Do not use this product if the flexible power cord or EV cable are frayed, have broken
insulation, or show any other signs of damage.
• Do not use the product if the enclosure or EV connector are broken, cracked, open, or show any
other indication of damage.
• The electrical installation must be isolated during the entire installation period.
• Improper connection of equipment-grounding conductor can result in a risk of electric shock.
Check with a qualified electrician if you doubt whether the product is properly grounded.
• Do not use this product if it does not function according to the instructions in this manual.
Seek advice from Ratio, your vendor, or a qualified electrician.
• Do not attempt to remove the charging plug while a charging session is active.
• Children should not be allowed to use this product. Do not allow children to play near the
product. Children should be supervised when using this device around them.
• The installation must be conducted by a qualified electrician in line with local and national
legislation and IET regulation.
• Open PEN fault protection is incorporated into single and three phase io7 charger variants.
1.6. Safety precautions
• Ensure the supply cable of the product is positioned so it will not be stepped on,
tripped over, or otherwise subjected to damage or stress.
• There are no user serviceable parts inside. Refer to the Customer Support section in this
manual for service information. Do not attempt to repair or service the product yourself.
• Only use this product to charge electric vehicles equipped with a conductive charge
port. See the vehicle owner’s handbook to determine the vehicle is equipped with a
conductive charge port.
• Use of any adaptors is not allowed with this product.
• Only use certified Type 2 charging cables with this product.
• Cord extension sets are not allowed to be used.

Safety | 9
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2. Product description
• Do not drop the product and avoid impacts.
• Do not store the product in an environment that exceeds the ambient conditions stated
in this manual.
• Do not expose the internal components of the product to moisture.
• Do not immerse the product in water or any other liquid.
The io7 is a Mode 3 charger for charging electric vehicles (EVs) which complies with the
IEC61851 series of standards.
The io7 incorporates professional lighting systems which have been designed in acordance to
BS EN 60598-1 and BS EN 62196.
The io7 is equipped with several features to optimise power consumption and charging
performance.
The io7 must be used in conjunction with a back-end software management platform, such as
Monta or Fuuse. This will allow full visibility over the charger use, energy consumption etc.
Over the air (OTA) updates
The io7 charger is equipped with the technology to receive over the air updates, enabling your
charger to receive the available updates over the internet.
Charging Mode To be configured through the back-end software such as Monta or
Fuuse. These will commonly be private, public or schedule.

Safety | 10
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Product name io7
Art. no. io7xxx
Charging System IEC61851, Mode 3
Cable version car connector IEC 62196, Type 2
Outlet version IEC 62196, 2 x Type 2 Outlets
Power input Single-phase or three-phase, 230V-400V AC, 16A-32A
Power output Output 7.4 kW / 230V AC, 22 kW / 400V AC
Frequency 50 Hz
Protection against electric shock Class I
Protections AC 30mA and DC 6mA
Surge Protection Surge Protection 4kV
Housing Polyester, Powder Coated Aluminium
Dimensions 1410mm × 230mm × 230mm
Weight 17 kg
Country of Manufacture United Kingdom
Enclosure rating IP54
Ambient temperature -25°C to +40°C
Markings CE & UKCA
Earthing PME fault detection on single and three phase versions
Ventilation Not supported
Metering CT Clamp or MID meter versions available
Required protection device type Type A (refer to table in section 5.1.3)
Supported connectivity protocols Wi-Fi
RFID 13.56MHz
4G
Ethernet
Standards BS EN IEC 61851-1
BS EN 60598-1
BS EN 62196
BS 7671:2018+A2:2022
EV Communications OCPP 1.6J
3. Technical data
Note: The io7 will connect to most back-end software platforms (e.g. Monta or Fuuse) for
visibility over charger usage, performance and fault reporting.

Safety | 11
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io7
Lighting Head
Socket 1
Socket 2
Tamper-proof fixing
Tamper-proof fixing
Lower access door
Upper access door
Socket 1 indicator LED
Socket 2 indicator LED
RFID Antenna

Safety | 12
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Ø165
mm
Ø230
mm
Ø230
mm
1410 mm Socket side /
Front
Ø195mm
PCD
120o
120o120o
White Boot up
Purple Cable inserted
Blue (pulsing) Charging
Green Ready
Amber Waiting to charge
Red Fault
Amber (pulsing) Charging delayed
LED Colour Status
The LEDs on the io7 provides the user with a visual representation of the chargers status.
Please see below the table with the colour and their descriptions.
LED Colour Description

Technical data | 12
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3.1. Product Labelling/Marking
4. Transport and Storage
The product is marked in accordance with the applicable legislative requirements. All product
labels are located on the mounting plate within the protective cover in the inside of the main
housing behind the lower access door.
4.1. Transport
Transport the product in the original packaging, or suitable replacement that provides adequate
protection from vibrations, impacts, moisture, dust, and debris.
Ensure to not drop the product and prevent it from impacts.
Excessive vibrations could loosen connections and cause product malfunction.
Earth, Neutral
& Live 1
Warning - Isolate
before removing
cover
• Product Information
• Unique Password
• Commisioning QR Code
• Serial Number
• WEEE
• AC Supply
• IP54
Fuel
Identifier
Earth Neutral
Live 1 Live 2
Live 3
Safety Electrical
connection - Danger
High Voltage
Socket 2
RS485 Socket 2
N L1 L2 L3
ISOLATE BEFORE
REMOVING COVER
N L1
IP54
Socket 1
Socket 2
Socket 1
Socket 2
Earth
C
Ratio EV Charging
Target Park, Shawbank Rd,
Redditch, B98 8YN, UK
PNr: io7xxx 2 x 22kW
IP54 -25ºC + 40ºC 09/2023
230/3x230/400VAC 32A 50Hz
Prod- SNr : XXXXXXX
Conn-SNr : XXXXXXXXXXXXXX
230 volts
Danger
ISOLATE BEFORE
REMOVING COVER
Warning
ISOLATE
BEFORE
REMOVING
COVER
WARNING
415 volts
Danger
AC
Supply
SAFETY
ELECTRICAL
CONNECTION
DO NOT REMOVE
SAFETY
ELECTRICAL
CONNECTION
DO NOT REMOVE
Unique
Password:
XXXXXXXXXXXX
Socket 1
RS485 Socket 1
RFID
Indicator
N L1 L2 L3
ISOLATE BEFORE
REMOVING COVER
N L1
IP54
Socket 1
Socket 2
Socket 1
Socket 2
Earth
C
Ratio EV Charging
Target Park, Shawbank Rd,
Redditch, B98 8YN, UK
PNr: io7xxx 2 x 22kW
IP54 -25ºC + 40ºC 09/2023
230/3x230/400VAC 32A 50Hz
Prod- SNr : XXXXXXX
Conn-SNr : XXXXXXXXXXXXXX
230 volts
Danger
ISOLATE BEFORE
REMOVING COVER
Warning
ISOLATE
BEFORE
REMOVING
COVER
WARNING
415 volts
Danger
AC
Supply
SAFETY
ELECTRICAL
CONNECTION
DO NOT REMOVE
SAFETY
ELECTRICAL
CONNECTION
DO NOT REMOVE
Unique
Password:
XXXXXXXXXXXX
N L1
High Voltage
Danger
SAFETY
ELECTRICAL
CONNECTION
DO NOT REMOVE
21LAB10086
ISOLATE
BEFORE
REMOVING
COVER
WARNING
21LAB10085 C
RS485 Socket 2
RS485 Socket 1
N L1 L2 L3
Note: If the LEDs are Red, the fault will be reported via OCPP to the back-end software.
Consult the back-end software fault logs, or if the problem persists contact Ratio for
remote assistance.

Transport and storage | 13
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4.2. Storage
Store the product in the original packaging or a suitable replacement packaging to protect
the product from moisture, dust, and debris.
Do not store anything on top of the product.
5. Installation
5.1.2. Required tools
5.1. Preparation
• The installation must be done by a qualified electrician in accordance with local and national
legislation and IET regulations.
• The electrical installation must be isolated during the entire installation period.
• Since this charging unit uses circuits that reference to ground, no insulation resistance testing
should be conducted on the unit after connecting to the supply network.
• Spirit level
• Flat-head screwdriver size 3
• HM5 Pin Hex Allen key
• Suitable equipment for ground fixings (M10 advisable)
5.1.3. Required wiring and electrical protection
Note: On Ethernet versions a Data cable will be required.
Internal
RCBO
Residual Current
Device (RCD) at source2
2 x 40A Type A 30mA 2 pole 63A, 150mA time delayed / 300mA
Type A minimum 2 pole
2 x 20A Type A 30mA 4 pole 32A, 150mA time delayed / 300mA
Type A minimum 4 pole
2 x 40A Type A 30mA 4 pole 63A, 150mA time delayed / 300mA
Type A minimum 4 pole
Charger
Model
Twin 7.4kW
Twin 11kW
Twin 22kW
Recommended
supply cable1
3 core 16mm2
5 core 10mm2
5 core 16mm2

Technical data | 14
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1. The electrical installation must be isolated during the entire installation period. Do not use
the io7 until the installation has been completed.
2. Lay down a power cable and data cable (optional) between the distribution board and the
installation location of the charger.
3. It is advised to connect the charger to your internet through Wi-Fi. Alternatively, you can
connect via 4G or through the use of an Ethernet cable to gain internet connectivity.
4. For circuit protection devices please refer to section 5.1.3
5. Connect the power cable wires to the dedicated protection devices in the distribution board.
5.2. Install the power cable in the distribution board
5.3. Installing the io7
1. Prepare the foundations of the ground prior to installing the io7, ensuring it is free from
debris as well as any possible water accumulation that may occur.
Ground Works
The surface mounting foundation
adaptor can be used to secure
the charger to the existing
concrete (or similar) surfaces,
or to a purpose laid 600 x 600 x
200mm concrete pad.
The surface mounting plate is
secured to the ground using
three M10 x 150mm (minimum)
expanding countersunk concrete
anchor bolts (not provided) or
preferred equivalent fixing.
Exposed thread
max 20mm.
Concrete
The io7 should never be mounted onto an insulating material unless an earth electrode is
installed.
1 - For cable lengths up to 25m and in accordance with table 4E4A of BS7671.
2 - Ensure RCD is compliant with BS EN 61008-1 and switches all poles (including neutral).

Transport and storage | 15
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2. Place the io7 securely onto the fixings and use a spirit level to ensure the io7 is
mounted vertically.
Ø165
mm
Ø230
mm
3. Remove the front door using the HM5 Pin Hex Allen key.
M10
x 3
Socket side /
Front
Ø195mm
PCD
120o
120o120o
SHEET SIZE SHEETNoREVISION
DRAWING No
1A1 1of
FIRST ANGLE
SCALE - SEE DRAWING VIEW S DO NOT SCALE
UNITS - mm
CHECKED
DESCRIPTION
DRAWING No REVISIONREVISED BY REVISION DATE
PROJECT No
CREATION DATEDRAWN BY
The contents of this document belong to FW Thorpe P LC. Reproduction in whole
or part of the article shown may only be made with pri orw ritten permission.
MATERIAL
LATEST REVISION DETAILS
FINISH
A division of FW Tho rpe Plc
C
15/12/2022
tom.jennings
GENERAL TOLERAN CE LIN mm ANG deg
PRODUCT RANGE :
Flange Mount
Cable
entry
point
Gound
level
223 mm
Flange Mount
Y 400 mm
X 400 mm
Z 300 mm
Foundation Dimensions
PN 3440A Sep 21
165
dia.
1133
KG
LED 10.5
Via
IK10
IP56
III
IP40
IP54 D
IP67
IP68
IP65
IP66
IP60
IP64
IP54
IP55
IP50
IP53
IP43
IP44
IP42
IP30
IP40
IP23
IP20
IP22
~
_
GB - Do not stare at operating lamp. May be harmful to the eyes.
FR - Ne pas xer la lampe en fonctionnement.
DE - Vermeiden Sie den direkten Blick auf die Lampe während
diese in Betrieb ist.
IT - Si prega di non guardare dentro la lampada accesa.
SE - Titta inte direkt in i lampan, detta kan skada ögonen.
ES - No mirar a la lampara durante su funcionamiento.
Puede causar daños en los ojos.
NL - Kijk niet in werkende lichtbron. Kan schadelijk zijn voor de ogen.
NO - Stir ikke på lyskildene da dette kan skade øynene.
PL - Proszę nie wpatrywać się we włączoną żarόwkę.
To może być niebezpieczne dla wzroku.
Y
Z
X
NOTES
The information provided within the above table is for reference only.
The values shown above are not based on specific soil or environmental conditions.
Planting information for sockets is to be taken from guidance provided by NAL Ltd.
165
dia.
SOCKET MOUNTROOT MOUNTFLANGE MOUNT
CABLE
ENTRY
CABLE ENTRY
CABLE ENTRY
SEE
NOTES
BPD
BPD 1133
425
GROUND LEVEL
GROUND
LEVEL
PACKING
BALLAST
BOLLARD
LEVEL
BASE
165
dia.
165
dia.
1133 1133
1
Disconnect luminaire from the supply when conducting
in-situ insulation resistance testing.
If the external exible cable or cord of this luminaire
is damaged, it shall be exclusively replaced by the
manufacturer or his service agent or a similar
qualied person in order to avoid a hazard.

Installation | 16
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4. Install the Steel Wire Armoured (SWA) cable gland to the cable plate, ensuring the
Earth tag (banjo loop) is affixed as shown below.
Mounting
Bracket
SHEET SIZE SHEETN oREVISION
DRAWING No
1A1 1of
FIRST ANGLE
SCALE - SEE DRAWING VIEW S DO NOT SCALE
UNITS - mm
CHECKED
DESCRIPTION
DRAWING No REVISIONREVISED BY REVISION DATE
PROJECT No
CREATION DATEDRAWN BY
The contents of this document belong to FW Thorpe P LC. Reproduction in whole
or part of the article shown may only be made with pri orw ritten permission.
MATERIAL
LATEST REVISION DETAILS
FINISH
A division of FW Tho rpe Plc
C
15/12/2022
tom.jennings
GENERAL TOLERAN CE LIN mm ANG deg
PRODUCT RANGE :
6. Terminate the Supply cables (up to 25mm2).
5. Perform the insulation resistance tests prior to terminating to the io7.
RCBO on position - Red
RCBO off position - Green
• Earth = Green/Yellow
• N = Blue
• L1 = Brown
• L2 = Black*
• L3 = Grey* * for 3 phase installation only.
a) Ensure the RCBOs are in the “on” position.
b) Conduct all other relevant tests, as specified by local regulations.
Performing this test whilst the io7 is fully terminated could cause
serious damage to the charger.
Performing this test whilst the io7 is fully terminated could cause
Locking Nut
Earthing Banjo
Cable Gland
Cable Mounting Bracket
Gland Sleeve
SHEET SIZE SHEETN oREVISION
DRAWING No
1A1 1of
FIRST ANGLE
SCALE - SEE DRAWING VIEW S DO NOT SCALE
UNITS - mm
CHECKED
DESCRIPTION
DRAWING No REVISIONREVISED BY REVISION DATE
PROJECT No
CREATION DATEDRAWN BY
The contents of this document belong to FW Thorpe P LC. Reproduction in whole
or part of the article shown may only be made with pri orw ritten permission.
MATERIAL
LATEST REVISION DETAILS
FINISH
A division of FW Tho rpe Plc
C
15/12/2022
tom.jennings
GENERAL TOLERAN CE LIN mm ANG deg
PRODUCT RANGE :
SHEET SIZE SHEETN oREVISION
DRAWING No
1A1 1of
FIRST ANGLE
SCALE - SEE DRAWING VIEW S DO NOT SCALE
UNITS - mm
CHECKED
DESCRIPTION
DRAWING No REVISIONREVISED BY REVISION DATE
PROJECT No
CREATION DATEDRAWN BY
The contents of this document belong to FW Thorpe P LC. Reproduction in whole
or part of the article shown may only be made with pri orw ritten permission.
MATERIAL
LATEST REVISION DETAILS
FINISH
A division of FW Tho rpe Plc
C
15/12/2022
tom.jennings
GENERAL TOLERAN CE LIN mm ANG deg
PRODUCT RANGE :
SHEET SIZE SHEET NoREVISION
DRAWING No
1A1 1of
FIRST ANGLE
SCALE - SEE DRAWING VIEWS DO NOT SCALE
UNITS - mm
CHECKED
DESCRIPTION
DRAWING No REVISIONREVISED BY REVISION DATE
PROJECT No
CREATION DATEDRAWN BY
The contents of this document belong to FW Thorpe PLC. Reproduction in whole
or part of the article shown may only be made with prior written permission.
MATERIAL
LATEST REVISION DETAILS
FINISH
A division of FW Thorpe Plc
C
15/12/2022
tom.jennings
GENERAL TOLERANCE LIN mm ANG deg
PRODUCT RANGE :
SHEET SIZE SHEET NoREVISION
DRAWING No
1A1 1of
FIRST ANGLE
SCALE - SEE DRAWING VIEWS DO NOT SCALE
UNITS - mm
CHECKED
DESCRIPTION
DRAWING No REVISIONREVISED BY REVISION DATE
PROJECT No
CREATION DATEDRAWN BY
The contents of this document belong to FW Thorpe PLC. Reproduction in whole
or part of the article shown may only be made with prior written permission.
MATERIAL
LATEST REVISION DETAILS
FINISH
A division of FW Thorpe Plc
C
15/12/2022
tom.jennings
GENERAL TOLERANCE LIN mm ANG deg
PRODUCT RANGE :
SHEET SIZE SHEET NoREVISION
DRAWING No
1A1 1of
FIRST ANGLE
SCALE - SEE DRAWING VIEWS DO NOT SCALE
UNITS - mm
CHECKED
DESCRIPTION
DRAWING No REVISIONREVISED BY REVISION DATE
PROJECT No
CREATION DATEDRAWN BY
The contents of this document belong to FW Thorpe PLC. Reproduction in whole
or part of the article shown may only be made with prior written permission.
MATERIAL
LATEST REVISION DETAILS
FINISH
A division of FW Thorpe Plc
C
15/12/2022
tom.jennings
GENERAL TOLERANCE LIN mm ANG deg
PRODUCT RANGE :

Installation | 17
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The installer must follow the next steps to prepare the io7 to be connected to the
preferred communication method and third party back-end software.
The main sequence of steps are as follows:
1. The charger should be powered up. The LEDs will illuminate white whilst the charger is
booting up. Once ready, the charger LEDs will turn green. At this point the user interface
can be accessed. This will enable the charger’s Wi-Fi Hotspot for 10 mins. If the log in
process is not completed within this time frame, the charger must be rebooted.
2. Using a mobile device or laptop, search for the chargers Wi-Fi Hotspot as illustrated
below.
7. Close the door and secure using the HM5 Pin Hex Allen Key. Ensure Earth cable is
connected, remains intact and is not trapped when the door is repositioned and closed.
6. Commissioning the io7
SHEET SIZE SHEETN oREVISION
DRAWING No
1A1 1of
FIRST ANGLE
SCALE - SEE DRAWING VIEW S DO NOT SCALE
UNITS - mm
CHECKED
DESCRIPTION
DRAWING No REVISIONREVISED BY REVISION DATE
PROJECT No
CREATION DATEDRAWN BY
The contents of this document belong to FW Thorpe P LC. Reproduction in whole
or part of the article shown may only be made with pri orw ritten permission.
MATERIAL
LATEST REVISION DETAILS
FINISH
A division of FW Tho rpe Plc
C
15/12/2022
tom.jennings
GENERAL TOLERAN CE LIN mm ANG deg
PRODUCT RANGE :
6.1. Initial Steps

Installation | 18
[phone] / [e-mail] / www.ratioev.uk
3. Open a web browser on a mobile device or laptop and input 10.7.10.7 into the URL
search bar. This should take you to the page below. Alternatively, scan the QR code
which will navigate you directly to the site.
Note: If this page appears, click on the “Advanced” option and select “Continue”.

Installation | 19
[phone] / [e-mail] / www.ratioev.uk
This will navigate you to the following page.
4. Log into your charger using the user name “Installer” and the password which will be
the charger’s serial number.
Serial number label
and location.
N L1 L2 L3
ISOLATE BEFORE
REMOVING COVER
N L1
IP54
Socket 1
Socket 2
Socket 1
Socket 2
Earth
C
Ratio EV Charging Target Park, Shawbank Rd, Redditch, B98 8YN, UK PNr: io7xxx 2 x 22kW IP54 -25ºC + 40ºC 09/2023 230/3x230/400VAC 32A 50Hz
Prod- SNr : XXXXXXX Conn-SNr : XXXXXXXXXXXXXX
230 volts
Danger
ISOLATE BEFORE REMOVING COVER
Warning
ISOLATE
BEFORE
REMOVING
COVER
WARNING
415 volts
Danger
AC
Supply
SAFETY
ELECTRICAL
CONNECTION
DO NOT REMOVE
SAFETY
ELECTRICAL
CONNECTION
DO NOT REMOVE
Unique Password: XXXXXXXXXXXX
High Voltage
Danger
SAFETY
ELECTRICAL
CONNECTION
DO NOT REMOVE
DO NOT REMOVE
21LAB10086
ISOLATE
BEFORE
REMOVING
COVER
WARNING
21LAB10085