ratiotec Rapidcount X 500 Product information sheet

Short user manual rapidcount X 500
Kurz-Bedienungsanleitung rapidcount X 500
rapidcount X 500

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Contents | Inhalt
Brief instruction manual rapidcount X 500 ...................................................
Kurz-Bedienungsanleitung rapidcount X 500.................................................
Breve manuale d´uso rapidcount X 500 ........................................................
Manual de instrucciones resumido rapidcount X 500 ....................................
Mode d´emploi bref rapidcount X 500...........................................................
ratiotec Update Manager .............................................................................
Return Information ......................................................................................
Rücksendeinformation.................................................................................
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[DE]
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[FR]
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Brief Instruction manual rapidcount X 500
Front of the device
Rear of the device
Dear Customer,
Thank you for deciding on the rapidcount X 500 banknote counter from ratiotec. You have made a good choice with
the purchase of this quality product. With this device you will be able to count large amounts of banknotes both
quickly and easily.
Please read the operating instructions through carefully to ensure smooth and
fault-free operation. We additionally recommend annual maintenance of the pro-
duct. The ideal counting capacity is limited to 1,4 million banknotes per year.
A special feature of the rapidcount X 500 is the reject stacker, which facilitates
a problem-free counting procedure without interruptions.
1. Feeder rails
2. Display
3. Function Control Panel
4. Banknote ejector
5. Banknote feeder
6. Reject Stacker
7. Holding Groove
8. ON | OFF switch
9. USB port .
.
1.
6.
2.
.
.
.
.
Note on feeder rails:
Please ensure that the banknote
feeder rails have been inserted before
starting to operate the device. These are
packed separately in polystyrene in the
rapidcount X 500 packaging. Remove
the banknote feeder rails carefully from
the polystyrene and insert them into the
slot provided.
1. Adjusting screw for banknote feeder
2. Opening Cover
3. Recess for opening & cleaning
4. Power Socket
5. Fan | ventilator
6. Printer Port for receipt printer
(compatible with RTP300 printer)*
7. RJ11 External Display Port
* Note:
a standard printer cable (RTP300 printer) is compatible with the X 500
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1.
6.
2.
.
. .
.

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Control panel
The device has a high-quality TFT colour display with touchscreen surface, which also includes the currency
selection within the user menu. Counting mixed batches of banknotes of varying currencies is also possible.
1.
2.
.
. CURR: ____________ Brief: Selection and changing the currency (EUR/USD/GBP/RON/CHF).
The touchscreen surface allows easy selection of the individual currencies. The
currency set is shown at the top left of the display.
‘MULT’ (Multi-currency) indicates the following currencies: GBP/USD/EUR. These
currencies can be inserted unsorted at the same time and be counted individually.
‘AUTO’: The rst banknote and its currency serve as the reference; all other bankno-
tes of a dierent currency are ejected to the reject stacker and separated.
Long: Access to user menu.
. MODE: ___________ Selection of counting and operating modes.
MIX CF: Press MODE and select the function MIX CF to carry out a mixed value count
and check.
SDC V: Press MODE and select the function SDCV to carry out sorting and checking
of a currency. The rst banknote serves as reference. All other banknotes are
rejected.
SORT: Press MODE and select the function SORT to count of sorted banknotes inclu-
ding value counting and counterfeit detection.
COUNT: Press MODE and select the function COUNT for counting of sorted banknotes
without counterfeit detection, e.g. foreign currencies.
SDC CF: Press MODE and select the function SDCCF to carry out sorting and checking
of dierent currencies.
MIX VA: Press MODE and select the function MIX VA to carry out a mixed value count
without check.
MIX ADD: Press MODE and select the function MIX ADD to carry out addition of the
quantity counted to the total value of the banknotes.
Currency selection
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. CLEAR: ___________ Delete counting result (press the button for three seconds).
The CLEAR button takes you back a step in the user menu.
. START: ___________ Start counting procedure
Start of the counting procedure/restarting of the counting procedure following error
message.
. AUTOSTART: ______ You can activate/deactivate the device’s automatic counting start by holding down
the 6button.
. SPEED: __________ Speed setting by pressing the 7 button for three seconds.
Setting the speed mode with the touch function: 1. 800 | 2. 900 | 3. 1,000 banknotes
per minute.
. PRINT: ___________ Print the result of the count by pressing the 8button for three seconds, after which a
brief alarm will sound.
. S/N: ____________ Print out the serial number by pressing the button for three seconds, after which a
brief alarm will sound.
Press the button, to switch ON/OFF the serial number identication function. The
serial number recognition is in all orientations possible.
. FACE/ORI: ________ Press the button for three seconds to select the side FACE and the orientation
ORI.
FACE refers to the side of the banknotes (front or back).
Banknote
Vorderseite
Banknote
Rückseite
ORI refers to the side of the banknotes according to orientation.
Banknote
Vorderseite
Banknote
Vorderseite
On switching on the Mix mode, the banknotes can be counted and sorted, dierenti-
ated according to FACE or ORI.
Example: If the side of the banknotes FACE is set, the banknotes that were inserted
according to orientation ORI fall separately into the reject stacker and are dieren-
tiated from the other banknotes.
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. BAT: ____________ The batch function allows you to count an exact number of banknotes as a bundle,
e.g. 10 notes from a larger stack of banknotes.The batch counting of the banknotes
can be set independently of the counting mode. The device stops the counting
procedure automatically, as soon as the preset batch has been reached.
Value Batch (VAL BAT): In order to set a value batch yourself, press MODE and select
the function VAL BAT. Enter the value batch required from 1 to 99999 using the
keypad buttons .
. TOP ARROW: ___ Long press of button: Select reject stacker (Report RJ).
. BOTTOM ARROW: _ Long press of button: Select collection stacker (Report RC).
. TIME SETTING: ___ Press the CURR button for three seconds in order to call up the user menu and to set
the time.
Setting
Operation
1. Press the CURR button for three seconds to call up the user menu.
2. Press the ARROW buttons to navigate the menu. Then you can conrm the setting with the CURR button.
3. After the adjustment is completed, press the CLEAR button to exit the menu.
Connect the mains cable and switch the device on. The device will now run a self-test. After the test is successfully
completed, the device is ready for use. If error messages occur, refer to pages 8-9 of the user manual for an overview
of the error messages with solution.
Fan the banknotes slightly and place the stack of banknotes to be counted in the middle of the banknote feeder.
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Do not count damp or serverly damaged notes.
Do not count broken, deformation notes which may cause jammed.
Check whether on a bill or mixed with a paper clips, stitching needle, rubber bands etc. to avoid the counting error
or notes jammed.
Place the notes orderly in the correct way shows below.
Bundle the banknotes and place the banknote stack to be counted centered on the banknote feeder after adjusting
the feeder rails for the banknotes.
Placing Notes
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To guarantee a perfect operation, regular cleaning and maintenance of the device is imperative. Deposits that build
up over time, such as dust on optical sensors, can lead to an increasing number of error messages.
Use the correct cleaning set and the compressed air spray from ratiotec.

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Error messages and solution
Error Information Solution
Sensor Start Error with the start sensor.
Banknotes were on the banknote feeder before the device was
switched on.
Check the banknote feeder and remove the banknotes from the
feeder.
Check the start sensor and clean the sensor.
Sensor Stacker Error with stacker sensor.
Remove the banknotes from the banknote ejector.
Check and clean the banknote stacker sensor.
Sensor RJ Error with the reject sensor.
Remove the reject suspicious banknotes from the reject stacker.
Check and clean the reject sensor.
Sensor RJ Block The banknotes have jammed in the reject stacker, Open the reject
stacker, remove the banknotes and press START.
Sensor RJ Position The reject stacker is in the wrong position. Replace the reject
stacker properly.
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Error Information Solution
Sensor POS2R Problem with the POS2R sensor.
Open the device and check and clean the POS2R sensor.
Sensor POS2L Problem with the POS2L sensor.
Open the device and check and clean the POS2L sensor.
Sensor POS3R Problem with the POS3R sensor.
Open the device and check and clean the POS3R sensor.
Sensor POS3L Problem with the POS3L sensor.
Open the device and check and clean the POS3L sensor.
Sensor DCT Block Banknotes have jammed in the path of sorting area.
Open the reject stacker, remove the banknotes and press START.
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Technical data rapidcount X 500
Currency EUR | GBP | USD | RON | CHF
Value | piece cpunter | 
Counts sorted | unsorted banknotes | 
Detection UV | IR | MG | MT | SD | CIS
Speed 1.200 banknotes per minute
Counting capacity 1.4 million banknotes per year
Capacity feeder | stacker 500 | 200
Capacity reject compartment 50 banknotes
Display English
Addition function | batch function | 
Report function 
Automatic start-stop 
Ports Display | Printer | USB
Update USB Stick | Update Manager
Contents User Manual | Calibration card
Accessoires Receipt printer RTP300
Measurement (l x b x h in mm) 340 x 335 x 335
Weight (in kg) 9,4
Technical data
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