RCA 25600 MGCP User manual

Model 25630/25600 MGCP
VOIP Business Phone
User Guide
Please read this manual before
operating the product for the first time.

2
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference; and (2) This device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna
is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician
for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify
and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington,
D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOTOPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:

3
Table of Contents
Interference InformatIon .......................................2
table of contents..................................................3
IntroductIon ..........................................................4
Parts checklIst......................................................4
InstallIng the Phone ..............................................5
oPtIonal accessorIes .............................................5
HEADSET.....................................................................5
RCA 25600 EXTENSION MODULE..............................5
features ................................................................6
key descrIPtIons ....................................................7
communIcatIon modes...........................................7
call functIons ......................................................8
TOMAKE ACALL .......................................................8
TOANSWER ACALL ....................................................8
TOEND ACALL ..........................................................8
call oPtIons..........................................................8
HOLD .........................................................................8
LAST NUMBER REDIAL .................................................8
TOMAKE ACALL DURING ACALL ................................8
TOANSWER ACALL DURING ACALL.............................8
SWITCHING BETWEEN CALLS..........................................8
CONFERENCE CALL.......................................................9
CALL TRANSFER...........................................................9
CALL FORWARD...........................................................9
Phonebook and call log .......................................9
PHONEBOOK................................................................9
CALL LOGS .................................................................9
Phone PersonalIzatIon ...........................................9
ADJUST THE VOLUME ...................................................9
MUTE.........................................................................9
TOSPEAK IN HANDS FREE MODE.................................9
ADJUST THE CONTRAST.................................................9
MODIFY RINGER..........................................................9
MODIFY DATE: ....................................................... 10
MODIFY TIME: ........................................................ 10
ALARM CLOCK: ....................................................... 10
LANGUAGE: ............................................................. 10
addItIonal servIces..............................................10
general Product care .........................................11
troubleshootIng...................................................11
servIce................................................................ 12
lImIted Warranty ............................................... 12

4
Introduction
CAUTION: When using telephone equipment, there are basic safety instructions that should
always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
Your RCA 25630 MGCP phone is a high-quality phone providing you with voice communication over an IP Network. It can be
optionally equipped with the extension module RCA 25600, to meet your expanded business needs.
This Quick Set-up Guide shows the correct way to install and power the phone, connect it to the network and use the main
functions efficiently.
Parts Checklist
Make sure your RCA 25630 includes the following items:
Base
Power
adaptor
Handset
cord Network
cable
Model 25600 contains an expansion module, 3 plastic button label overlays, a CAT 5 cable, support stand, and 3 screws to
connect module to base.
Expansion
module
CAT 5
cable
Handset Base
stand

5
Installing the Phone
base and
optional
expansion module
Network
Power
adaptor
Headset
(optional)
PC Handset
1. Connect your phone to the network; Use the network cable to connect the LAN port to an internet device such as a hub or
switch, or directly to the network.
2. Connect your PC to your phone;. Use your existing network cable to connect your computer to the PC port on the back of
your phone.
3. Power the phone; The RCA 25630 can be powered by either the power adaptor or Power over Ethernet (PoE).
NOTE: In PoE office environment, the IP phone can be powered from a switch via the ethernet cable, in
which case the external power adaptor is not needed because your phone receives power through the
ethernet connection.
Once the IP Phone has been powered, “Loading” and “wait for CA…” will be displayed. Wait for the idle screen to be
displayed. The phone may go through 2 or 3 reboot sequences before the idle screen appears.
CAUTION: Use only the Thomson approved UL listed power adaptor from OEM model no.
AD-0980L rated INPUT: 120V 60Hz 14W, OUTPUT 9VDC 800mA that came with this unit.
Using other power adaptors may damage the unit.
Optional Accessories
Headset
If you have an optional headset, plug the RJ9 headset connector into the headset jack port on the left side of your IP Phone.
Press the key to activate the headset mode.
RCA 25600 Extension Module
The RCA 26500 Extension Module has an additional 28 memory keys for your use. If you have purchased and wish to connect
the optional extension module; there are 2 ports on the back of the module, the first one is used for the connection to the IP
Phone. The second port is used to connect an additional extension module.

6
Features
Soft Key
Left [SKL]
Soft Key
Center [SKC]
OK
(button)
menu
(button)
vol -
(decrease volume
button)
(mute
button)
C
(cancel
button)
vol +
(increase volume
button)
(redial
button)
line
(buttons)
(headset
button)
(phonebook and
call log button) (speaker
button)
Soft Key
Right [SKR]

7
Key Descriptions
Feature Key Description
vol -
Decrease volume
vol +
Increase volume
OK
Accept current menu selection
menu Access to configuration menu
CCancel current menu selection
Phone book and call log
Allows headset capabilities with RJ9 headphones
Allows handsfree communication
Activate or deactivate the mute feature
Redial last number
Communication Modes
• Telephone handset mode
• Handsfree mode
• Headset mode
• Telephone handset + group listening mode
• Headset + group listening mode
Switching from one mode to another
Telephone handset Handsfree Headset
Telephone handset 1. Press
2. Replace handset in cradle Press
Handsfree Pick up handset from the cradle Press
Headset Pick up handset from the cradle
1. Press
2. Press

8
Call Functions
To Make a Call
Pick up the handset and dial the phone number.
- OR -
In on-hook mode, press and dial the phone number.
- OR -
In on-hook mode, press and dial the phone number.
To Answer a Call
When the phone is ringing
• Pick up the handset: Telephone handset mode
• Press : Handsfree mode
• Press : Headset mode
Group Listening During a Call
Group listening mode allows anyone within nearby proximity of the phone to hear the conversation.
While in handset or headset mode, press to switch to group listening. To cancel group listening, press again.
To End a Call
• Telephone handset mode: replace the handset in the cradle
• Handsfree mode: press
• Headset mode: press
• Telephone handset + group listening mode: press and replace the handset in the cradle
• Headset + group listening mode: press and press
Call Options
Hold
During a call, press Hold [SKR] to put a call on hold.
Press Resume [SKL] to access a call that was placed on hold.
Last Number Redial
Pick up the handset and press
- OR -
press , then
- OR -
press , then
To Make a Call during a Call
Press an open line button and dial the number. Toggle between calls by pressing the corresponding line button.
2. To end either call push the corresponding line button twice.

9
To Answer a Call during a Call
Press the corresponding line button to answer the call (this places the initial call on hold). Toggle between calls by pressing
the corresponding line button.
2. To end either call push the corresponding line button twice.
Switching Between Calls
1. Press the corresponding line button to answer the call (this places the other call on hold). Toggle between calls by pressing
the corresponding line button.
2. To end a call push the corresponding line button twice.
Conference Call
Allows you a conference call with 2 other people.
1. During a call, press Conf [SKC] (this places your initial call on hold) and dial the phone number required.
2. When the call is answered, press Join [SKC] to add the first and second calls into the calling party and start a 3-way
conversation.
Call Transfer
During a conversation with A, press Trnsfr [SKL], enter the phone number to which you want to transfer the call (C). you can
either replace the handset in the cradle or wait until C answers the call, then press Trnsfr [SKL] again. Once the process is
completed, A and C will be in communication and you will be disconnected, replace the handset in the cradle.
Call Forward
To forward your calls to another extension;
1. Press the Menu [SKL].
2. Scroll to Reach Me using the 5or 6arrow key and press Select [SKL]
3. Scroll to Chng Setting using the 5or 6arrow key and press Select [SKL]
4. Scroll to Other using the 5or 6arrow key and press Select [SKL]
5. Enter the extension or phone number you want your calls forwarded to and press the OK button.
NOTE: When in menu configuration mode, press the C (cancel) button repeatedly to return to the main
menu without saving changes.
Phonebook and Call Log
Phonebook
Press to access the phone book.
Call Logs
1. Press Menu [SKL] .
2. Choose Call logs to view missed, received or dialed calls. You can also dial from call logs by pressing
OK
on selected call.

10
Phone Personalization
NOTE: When in menu configuration mode, press the C (cancel) button repeatedly to return to the main
menu without saving changes.
Adjust the Volume
Press
vol -
and
vol +
during a conversation or when the phone is ringing.
Mute
During a call, press . The caller is unable to hear anything thru the phone.
To Speak in Hands Free Mode
During a call, press and replace handset in cradle.
Adjust the Contrast
1. Press the menu button.
2. Press Config [SKC].
3. Scroll to Contrast Adjustment using the 5or 6arrow key and press Select [SKL].
4. Adjust the contrast using the 3or 4arrow keys.
Modify Ringer
1. Press the menu button.
2. Press Config [SKC].
3. Scroll to Ring tones using the 5or 6arrow key and press Select [SKL]
4. Press Select [SKL] again.
5. Select the ring tone using the 5or 6arrow key and press OK [SKL] to save.
Modify Date:
1. Press the menu button.
2. Press Config [SKC].
3. Scroll to Dates using the 5or 6arrow key and press Select [SKL].
4. Set the date using the key pad and press OK [SKL] to save.
NOTE: Keep the format as DD/MM/YY in order to be compatible with your IP server.
Modify Time:
1. Press the menu button.
2. Press Config [SKC].
3. Scroll to Hour using the 5or 6arrow key and press Select [SKL].
4. Set the time in 24 hour format using the key pad and press OK [SKL] to save.
NOTE: Keep the 24h: ON/OFF format to ON in order to be compatible with your IP server.