RCA IP172 User manual

IP172 IP-DECT Deskphone

device
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may notcause harmful interference; and(2) This device must accept
anyinterference received, including interference that may cause undesired operation. Privacy of
communications may not beensured when using this phone.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part15of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
• Reorient or relocate andincrease the separation between the telecommunications equipment
and Receiver.
• Connect the telecommunications equipment into an outlet on a circuit different from that to
which the receiving antenna isconnected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications Commission
has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems. This
booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify
stock number 004-000-00345-4 when ordering copies.
Warning:Thechangesormodificationsnotexpresslyapprovedbythepartyresponsiblefor
compliance could voidthe user’s authority tooperate the equipment.
The RCAIP172 phone isdesignedforbusinessenvironment use.Itis afull-featuredSIPsolution,
interoperablewithmostIPPBXandVoIPproviders.
Please read through the instruction booklet before you get started to better understand the
features of the IP172.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RFradiation exposure limits set forth for anuncontrolled
environment. This should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body. This transmitter must not be co-located or
operated in conjunction with any other antenna or transmitter.”
This isa class B device, ina domestic environment; this product may cause radio interference, in
which case the user may be required totake adequate measures. To avoid the potential effects on
the environment and human health as a result of the presence of hazardous substances in electrical
and electronic equipment, end users of electrical and electronic equipment should understand the
meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
wasteandhavetocollectsuchWEEEseparately.

FCC Part 68 and ACTA
Customer Information
1. This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the bottom of this equipment is a label that contains,
among other information, a product identifier in the format US:3F8IPNANIP172. If
requested, this number must be provided to the telephone company.
2. A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. See installation instructions for details.
3. If this equipment [US: 3F8IPNANIP172] causes harm to the telephone network, the
telephone company will notify you in advance that temporary discontinuance of
service may be required. But if advance notice isn't practical, the telephone
company will notify the customer as soon as possible. Also, you will be advised of
your right to file a complaint with the FCC if you believe it is necessary.
4. The telephone company may make changes in its facilities, equipment, operations
or procedures that could affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.
5. If trouble is experienced with this equipment [US: 3F8IPNANIP172], for repair or
warranty information, Service can be facilitated through our office at:
U.S. Agent Company name: Telefield NA
Inc Address: 4 915 SW Griffith Dr.
#302 Beaverton, Or 97005, USA
Tel:1‐800‐511‐3180
Fax:+503‐626‐6349
If the equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved.
6. Please follow instructions for repairing if any (e.g. battery replacement section);
otherwise do not alternate or repair any parts of device except specified.
7. Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission for
information.
8. If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of this [3F8IPNANIP172] does not disable your alarm
equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
a) If the telephone company requests information on what equipment is
connected to their lines, inform them of:
b) The ringer equivalence number [NAN]

c) The USOC jack required [RJ45]
d) Facility Interface Codes (“FIC”) [N/A]
e) Service Order Codes (“SOC”) [N/A]
f) The FCC Registration Number [US: 3F8IPNANIP172]
9. The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone
company. The REN for this product is part of the product identifier that has the
format US:AAAEQ##TXXXX. The digits represented by ## are the REN without
a decimal point. For this product the FCC Registration number is [US:
3F8IPNANIP172] indicates the REN would be NAN.
11 this equipment is hearing aid compatible

Table of Contents
Getting Started 6
Packing List 6
Setup the base 6
Setup the deskphone 7
Registration 8
SIP account Configuration 9
Base Web interface 9
Retrieving the base IP address 9
Input SIP account information via web
DND 19
Call Forward 20
Call log 20
Accessing call logs 20
Call list item management 20
During an active call 20
Mute 20
Hold 20
Call Waiting 21
interface
9
Call Transfer
21
Deskphone menu
10
Call Conference
21
Overview
11
Contacts
21
Deskphone
12
Advanced Functions
21
Deskphone keys layout
12
H/S Registration
21
Master Deskphone
14
H/S Deregistration
21
DeskphoneMenutree
14
AccountSettings
22
General Settings
18
Network Settings
22
BasicCallfunctions
18
Maintenance Tasks
22
Making calls
18
Deskphone Keys configuration
23
Making an external call
18
Web Interface
23
Anonymous call
19
Incomingcalls
19
Answer an incoming call
19
Reject an incoming call
18

Getting Started
Packing List
The following components are included in your package:
IP DECT Gateway
IP172 DECT Deskphone
AC Adaptor (6V, 0.5A) for Deskphone
AC Adaptor (5V, 0.5A) for Gateway
1.5M Ethernet Cable (CAT 5)
Quick Setup Guide
Setup the base
1. Plug the adaptor (5V, 0.5A) into a power output and connect its power
plug to the base
2. Connect the base to a router or switch with the Ethernet cable to access
the internet

Note:Ifinlinepower(i.e.PoweroverEthernet)isprovided,donotinstalltheAC
adaptor.MakesuretheEthernetcableandswitch/hubarePoEcompliant.
TheIPaddressofthebaseisassigneddynamicallybydefault.Makesure the
router’s DHCP server is on.
When the base is powered up, the amber led will be amber colored. Once the net-
work connection is established, the led will turn off. When the base obtains the IP
address, the amber led will light up again.
Setup the deskphone
Connecting the charging cradle
1. Plug the adaptor (6V, 0.5A) into a power outlet and connect its power plug to the
charging cradle.

Registration
On the base:
1. Hold down the page key on the back of the base.
2. After the button is held down for five seconds, the
amberledbeginsblinkingamberandblue.Thepagekey
can nowbereleased.Thebaseisnowinregistration
mode.
On the deskphone:
1. If the deskphone has not registered to any base, it will show “Unregistered” on
idle screen.
2. Press “OK” button on the deskphone to enter the main
menu.
3. Use the navigation keys to highlight the item “Settings” and then press “Select”
softkey.
4. Use up/down navigation keys to highlight the item “Registration” and then press
“Select” soft key.
5. Highlight the item “Base Registration” and press “Select” soft key
6. Select “BS 1” and press “Select” soft key. The deskphone will attempt to
register to the base.
7. Once the registration succeeds, “Deskphone X” will display on idle screen of
hand- set.
8. If registration fails, ensure that the base is still in registration mode (with the led
blinking blue and amber) and that the base and deskphone are in close proximity,
then try again.

SIP account Configuration
The SIP account can be configured throughIP DECT base web interface or deskphone
menu.
Base Web interface
Retrieving the base IP address
In order to access the web interface of the base, the IP address is required.
This information can be obtained from a properly registered deskphone.
Press “OK” button to enter the main menu.
Using the up and down navigation buttons, highlight the icon “System” and then
press the“Select” softkey.
Select the item “Network settings”.
Enter the Admin Password (Default password is “0000”) and then press the “OK”
soft key.
Using the left and right navigation buttons, find the item “IP Address.” This
showsthecurrentIPaddressofthebase.
Inputting SIP account information via web interface
Open a web browser on a PC.
Enter the base IP address into the address bar and press “Enter”
A login window pops up. Enter the username and. The default username and
passwords are “admin” and “0000”.
Themain page will load.
Click the link “System” in the top panel. The left panel shows the settings of SIP
Account Management.

Enter display name, user id, password, SIP Server and Outbound Proxy server of
the SIP account. Check the Active field to Enable/Disable. Press the “Save” button
to confirm.
If the SIP settings are configured correctly, the deskphone will now be able to
make and receive VOIP calls.
Deskphone menu
Onthedeskphone,gotomenu“Settings [ VOIPAccountSetup”,Selecta
account toedit. input the information (Account Name, Label,Display Name,
Register Name, User Name, Password, SIP Server, Outbound status, Outbound
Proxy, STUN Status and STUN server),

Overview
Base
Functions of registration/paging button on the base.
Registration/Paging Button
StatusLED
The registration/paging button is located at the right hand side of the gateway.
When the gateway is powered up, the status LED will be on and in amber color
for 5 seconds. After the initialization, the led status indicators are as follows:
LED status
Description
Steady amber
Network link is up
Off
Network link is down
Blinking amber (0.3s on,03s off)
Data activity on the LAN port
Blinking blue (0.5s on, 0.5s off)
In registration mode

Deskphone
Deskphone key layout
Functions of Key on the deskphone
Key
Time
Idle
Menu
Edit
Off Hook
Line 1 Key
Short
Line 1
Line 1
Line 1
** Refer to MMI
Line 2 Key
Short
Line 2
Line 2
Line 2
** Refer to MMI
Soft Key 1
(Left to Right)
Short
Logs
Back
Clear
Soft Key 2
(Left to Right)
Short
Directory
--
Abc
Soft Key 3
(Left to Right)
Short
DND
--
--
Soft Key 4
(Left to Right)
Short
Menu
Select
Save
Cancel
9x
Direct Access Keys
(Optional: Backlight)
Short
Direct Memory
List on Display
Direct Memory
List on Display
Direct Memory
List on Display
Direct Memory
List on Display
Long
Direct Memory
Dialing
Direct Memory
Dialing
Direct Memory
Dialing
Direct Memory
Dialing
Up
Short
Select Up
Select Up
Up for on-screen
menu
Down
Short
Select Down
Select Down
Down for on-
screen menu

Left
Short
Cursor Left
Right
Short
Cursor Right
Navigation Select
(Backlight)
Short
Status
Select
Select on-screen
option
Long
Line Select
before Call On
1
Short
1
Text & Number
Long
Direct Memory
Dial
2
Short
2
Text & Number
Long
Direct Memory
Dial
3
Short
3
Text & Number
Long
Direct Memory
Dial
4
Short
4
Text & Number
Long
Direct Memory
Dial
5
Short
5
Text & Number
Long
Direct Memory
Dial
6
Short
6
Text & Number
Long
Direct Memory
Dial
7
Short
7
Text & Number
Long
Direct Memory
Dial
8
Short
8
Text & Number
Long
Direct Memory
Dial
9
Short
9
Text & Number
Long
Direct Memory
Dial
0
Short
0
Text & Number
Long
Direct Memory
Dial
#
Short
#
* Insert space
during text edit
* Insert "#"
during number
edit
Dial
Long
Silent On/Off

*
Short
*
* Switch upper
case / lower
case / first
capital during
phonebook
name or
handset name
edit (ABC abc
Abc)
Dial
Long
Key Lock
Voice Mail (Backlight)
Short
Voice Mail
Voice Mail
Voice Mail
Voice Mail
Redial
Short
Outgoing
Call Log
Outgoing
Call Log
RJ9 Headset
Short
Headset ON
Headset ON
Headset ON
Headset ON
Missed Call Log
Short
Missed
Call Log
Missed
Call Log
Volume Up
Short
Volume Up
Volume Up
Volume Down
Short
Volume Down
Volume Down
Speakerphone
Short
Speakerphone
Speakerphone
Speakerphone
Speakerphone
Mute
Short
Mute / Unmute
Master Deskphone
When a SIP account is created on the gateway through deskphone menu, the
hand-set will be set as the master headset of the SIP account. Users of this
deskphone can configure the settings in base related to the SIP account through
the menu on the master deskphone.
Theadministrator can changethe master deskphone ofSIPaccounts via the
web interface of the gateway.
Deskphone Menu tree
Those functions marked with (*) are available in the master deskphone
only.
Main Menu
Sub Menu
Function description
Services
Voice Mail
Configures the external voice mail access
numbers of SIP accounts (*)

Call Forward
Enables/disables call forward function
provided by the SIP accounts
DND
Configures the DND functions provided by
the SIP accounts (*)
Call Waiting
Enables/disables call waiting function
provided by the SIP accounts
Blocked Number
Accesses the backlist of SIP accounts in the
gateway (*)
Intercom
Calls another deskphone on the same
gateway
Anonymous Call
Enables/disables anonymous call and
anonymous call rejection of SIP accounts (*)
Speed Dial
Assigns frequently dialed numbers to a digit
key (0-9). Hold down the digit key in idle
mode to make an outgoing call.
Direct Access
Key
Assigns function to 9 available direct access
keys

Main Menu
Sub Menu
Function description
Contacts
Private Directory
Accesses local phonebook, Maximum 150
entries
PublicDirectory
Accesses shared phonebook which is stored
in the gateway, Maximum 300 entries
Call Lists
Outgoing Calls
Accesses outgoing calls list from the gateway
Accepted Calls
Accessesansweredcallslistfromthe
gateway
Missed Calls
Accesses missed calls list from the gateway
Voice Mail
SIPAccountXVM
Accesses external voicemail box
Settings
Date & Time
Sets date & time manually or gets the
information from the gateway
Language
Configures the language of the phone user
interface
Display
Configures thebacklight,contrast,
brightness,screensaverandwallpaperofthe
deskphone
Audio
Configures the tone settings, volumes and
ringers of the deskphone
Registration
Registration/deregistration to gateway.
Selectsthegateway toattach each
deskphone.
Telephony
Configures the auto answer and default
outgoing line settings of deskphone. Sets up
SIP accounts on the gateway.

Main Menu
Sub Menu
Function description
System
Network
Views the network settings of the gateway
H/S User Password
Changes deskphone user password.
System Admin
Password
Changes the system Admin Password
Firmware
Version
Current firmware version
Firmware
Upgrade
Upgrades deskphone software
Handset Factory
Default
Resets deskphone settings tofactory default
Base Factory
Default
Resets base settings tofactorydefault
Status
SIP Account
Status
Views SIP Account information on the
gateway. Only those SIP accounts attached
to this deskphone are visible.
NetworkStatus
Views the network settings of the gateway

General Settings
Phonestatus
Enter “Status” menu. Select item “SIP Account Status” to view the associated SIP
accounts status (registered/disabled). Select item “Network Status” to view the
base network information. This includes base network type, IP Address, subnet
mask, default gateway and DNS.
Time and date
Enter “Settings” menu, Select item “Date &Time”. Toentermanually,select
“Manual Setting”. Enter the date and time and then press“Save” soft key.The
date format isDD/MM/YYYY. To have the phone automatically sync with a server,
select“NTP” andselect“On”.
Basic Call functions
Making calls
Making an external call
An external call isthe call made between deskphone and remote party bySIP
protocol. Users will need a line to send out the invite request. To setup a line and
assign it to deskphone, please refer to the section “SIP account Configuration”.

To make an external call through default line:
Enter the number/IP address in pre-dialing page orselect a record in
phonebook/callloglist.ThenpresstheTalkOnkeyorOKkey.Thedefault
outgoing line will be selected automatically for the call making.
To select line before making an external call:
Enter the number/IP address in pre-dialing page or select a record in
phonebook/call log list. Select “Acc” soft key, select the desired line
and press “Dial”.
Anonymouscall
To configure the anonymous call function, users must use the master deskphone.
Enter the “Services” menu. Input the deskphone user password. Select the SIP
account to enable/disable the anonymous feature. There are 2 items to configure.
When “Anonymous call” setting is enabled, the phone’s phone number is
prevented from being displayed when calling other numbers. When “Anonymous
call rejection” setting is enabled, any caller who has explicitly restricted his/her
number is pre- vented from calling this deskphone.
Incoming calls
Answering an incoming call
When there is an incoming call, picking up the handset / pressing speakerphone key
/ pressing headset key to answer the call.
Rejecting an incoming call
When there is an incoming call, press the “Reject” soft key to reject the call.
DND
Onthemasterdeskphone,Enter“Services”  “DND” menu or “DND” soft key
during idle. Highlight andselectthe SIP account youwant to enable/disable DND,
select enable or disable to confirm confirm. A DND icon should appear on H/S
screen. Any incoming call will be rejected until theDNDisdeactivated.

Call Forward
Onthemasterdeskphone,Enter“Services”  “CallForward”menu.Highlight
the SIP account to enable/disable call forward, highlight & selectthecall
forwardoptions.Thereare3typesofcallforwardingoptions:
1) Callforwardingunconditional (Always)-
When this is enabled, the incoming call of this account will be forwarded
to an external phone number.
2) CallforwardingonallassigneddeskphonestothislineNoanswer
(No Answer)- When this is enabled and all deskphones attached to
this SIP account do notanswerthecall,thecallwillbeforwardedto
anexternalnumber.
3) CallforwardingonallassigneddeskphonestothislineBusy (Busy)-
When this is enabled and all deskphones attached to this SIP account are
busy, the call will be forwarded to an external number.
Call log
Accessing call logs
Press the “call lists” soft key on idle screen to show the call log types. There are 3
types of call log, plus a log that displays all calls.
- OutgoingCalls
- Accepted Calls
- Missed Calls
Highlight a type and press the “Select” soft key to view the list of a specified call
log type.
Call list item management
To make call from the call log list, highlight a call log record and pick up the
handset or press speakerphone.
To save the record to phonebook, highlight a record, press the “Options” soft key
and select “Save Number” option. You can select “Private Phonebook”to save in
the deskphone or select “Shared Phonebook” to save the phone number to base.
During an active call
Mute
Press the Mute button. Press the button again to unmute.
Hold
Press “Hold” soft key during call. To unhold the call, press “Unhold”.