RCA ViSYS 25423 User manual

4-Line Intercom Speakerphone
User’s Guide
Please read this manual
before operating product
for the first time.
Model 25423/24
Quick
Guide
on Pgs.
6-13

2
Important Information
NOTICE: This product meets the applicable Industry Canada technical specifications.
Operation is subject to the following two conditions: (1) This device may not cause inter-
ference, and (2) This device must accept any interference, including interference that may
cause undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may not prevent degradation
of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause
to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe systems, if present, are con-
nected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should con-
tact the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone com-
pany.
Interference Information
This equipment generates and uses radio frequency energy which may interfere with
residential radio and television reception if not properly installed and used in accordance
with instructions contained in this manual. Reasonable protection against such interfer-
ence is ensured, although there is no guarantee this will not occur in a given installation.
If interference is suspected and verified by switching this equipment on and off, the user
is encouraged to try to correct the interference by one or more of the following measures:
Reorient the radio/television receiver’s antenna, relocate the equipment with respect to
the receiver, plug the equipment and receiver into separate circuit outlets. The user may
also wish to consult a qualified radio/television technician for additional suggestions. This
equipment has been fully tested and complies with all limits for Class B computing devices
pursuant to part 15 FCC Rules and Regulations.
Important Information

3
Important Information
Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone network,
the telephone company, where practicable, may notify you that temporary discontinuance
of service may be required. Where prior notice is not practicable and the circumstances
warrant such action, the telephone company may temporarily discontinue service immedi-
ately.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business.
If these changes are expected to affect the use or performance of your telephone equip-
ment, the telephone company will likely give you adequate notice to allow you to maintain
uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone from
your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the Ringer
Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your tele-
phone line and still have all of these devices ring when your telephone number is called.
In most (but not all) areas, the sum of the RENs of all devices connected to one line should
not exceed 5. To be certain of the number of devices you may connect to your line as
determined by the REN, you should contact your local telephone company.
REN Number is located on the cabinet bottom.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with a
minimum distance of 20 centimeters between the radiator and your body. This transmitter
must not be co-located or operated in conjunction with any other antenna or
transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
Licensing
Licensed under US Patent 6,427,009.
Hearing Aid Compatibility
This telephone system meets FCC standards for Hearing Aid Compatibility.

4
Important InformatIon ............................................. 2
Interference InformatIon.......................................... 2
telephone network InformatIon ............................... 3
ren number........................................................... 3
fcc rf radIatIon exposure statement ..................... 3
lIcensIng ................................................................. 3
hearIng aId compatIbIlIty ........................................ 3
IntroductIon ............................................................ 6
parts checklIst........................................................ 7
telephone Jack requIrements.................................... 7
base layout............................................................. 8
Important InstallatIon InformatIon........................... 9
Important InstallatIon guIdelInes ............................. 9
InstallIng the phone .............................................. 10
data port .............................................................12
system VerIfIcatIon................................................12
other system phones.............................................13
programmIng the telephone ...................................13
LANGUAGE ..................................................................... 13
VOLUME......................................................................... 13
RINGER VOLUME....................................................... 13
SPEAKERPHONE, HANDSET, AND HEADSET VOLUME ..... 14
RINGER TONE................................................................. 14
PRIORITY LINE ................................................................ 14
DELAY RING................................................................... 15
PHONE ID ..................................................................... 15
PHONE NAME ................................................................ 16
INTERCOM AUTO ANSWER............................................... 16
FLASH TIME ................................................................... 17
CALL ALERT TONE .......................................................... 17
NOUNKNOWN/BLOCKED................................................ 17
DISPLAY CONTRAST......................................................... 18
LOCAL AREA CODE......................................................... 18
REGIONAL AREA CODES.................................................. 18
MANUALLY SETTING THE TIME AND DATE......................... 19
HOUR FORMAT............................................................... 20
RESTORING THE DEFAULT SETTINGS.................................. 20
basIc operatIon .....................................................20
MAKING CALLS WITH THE HANDSET ................................ 20
MAKING CALLS WITH THE SPEAKERPHONE........................ 21
MAKING CALLS WITH THE OPTIONAL HEADSET ................. 21
PRE-DIALING.................................................................. 21
ANSWERING CALLS......................................................... 22
SWITCHING BETWEEN THE SPEAKERPHONE, HANDSET, AND
HEADSET .................................................................. 22
MUTE ............................................................................22
DONOT DISTURB...........................................................23
HOLD.............................................................................23
PLACING ACALL ON HOLD........................................23
RELEASING ACALL FROM HOLD.................................23
FLASH............................................................................23
REDIAL...........................................................................24
REVIEWING THE REDIAL NUMBERS...................................24
TRANSFERRING ACALL TO ANOTHER STATION...................24
RECEIVING ATRANSFERRED CALL FROM ANOTHER
STATION ...................................................................25
MESSAGE WAITING .......................................................25
PRIVACY.........................................................................25
PROVIDING PRIVACY..................................................25
CONFERENCE CALLS........................................................25
Intercom calls .................................................... 26
ONE-TOUCH INTERCOM ................................................. 26
ANSWERING AN INTERCOM CALL.................................... 27
INTERCOM HOLD ...........................................................27
INTERCOM CONFERENCE CALLS....................................... 27
PAGING ALL STATIONS................................................... 28
caller Id ............................................................. 28
SUMMARY SCREEN........................................................ 28
RECEIVING AND STORING CID RECORDS......................... 28
REVIEWING CID RECORDS ....................................... 29
SAVING ACID RECORD TO THE INTERCOM/MEMORY
LOG OR TO PHONE BOOK MEMORY .......................... 29
DELETING ACID RECORD ........................................ 29
DELETING ALL CALL RECORDS .................................. 29
DIALING BACK......................................................... 29
IFYOU PROGRAMMED YOUR LOCAL AREA CODE ............ 29
IFYOU DID NOT PROGRAM YOUR LOCAL AREA CODE.... 30
CALL WAITING CALLER ID............................................. 30
MEMORY LOG AND PHONE BOOK (DIRECTORY)
MEMORY................................................................. 30
STORING ANUMBER AND NAME IN MEMORY........... 30
REVIEWING PHONE BOOK (DIRECTORY) MEMORY.......31
REVIEWING THE INTERCOM/MEMORY LOG (MEMORY
LOCATION)................................................................31
EDITING ANAME OR NUMBER STORED IN PHONE BOOK
(DIRECTORY) MEMORY.............................................32
EDITING ANAME OR NUMBER STORED IN THE
INTERCOM/MEMORY LOG (MEMORY LOCATION)........ 32
STORING THE LAST NUMBER DIALED ......................... 32
Table of Contents

5
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISKOFELECTRICSHOCK
DONOTOPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
Table of Contents
STORING APAUSE IN MEMORY .................................32
DIALING ASTORED NUMBER .....................................32
MEMORY DELETE/CLEAR ...........................................33
CLEAR ALL MEMORIES..............................................33
CHAIN DIALING ........................................................34
dIsplay messages ..................................................34
operatIon bybattery.............................................34
operatIon wIthout power.......................................35
cordless phone optIon ..........................................35
troubleshootIng guIde ...........................................35
general product care ...........................................37
serVIce ..................................................................38
accessory InformatIon...........................................39
Index.....................................................................40

6
Important Information
Introduction
CAUTION: When using telephone equipment, there are basic safety instructions that
should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided
with this product and save them for future reference.
Your Four-Line Speakerphone is a full-featured phone ideally suited for home-office use.
It is designed to receive calls on up to four incoming telephone lines and to serve up to 16
station users. Your phone features 16 memory locations, 94 phone book memories, hold,
conference call, intercom, call transfer, Caller ID display, and speakerphone capabilities. It
also features an Auto Attendant function, which will pick up and redirect incoming calls to
other extensions in the system per the caller’s input. It is possible to enhance your phone
to a cordless feature with the additional purchase of the H5401 accessory handset
and module.
This telephone is designed to be simple to use, however, you can reach its full potential
more quickly by taking a few minutes to read this user’s guide.
IMPORTANT: In order to use all of the Caller ID features of this telephone, you must subscribe
to two separate services available from your local telephone company: the standard Name/
Number Caller ID Service to know who is calling when the phone rings and Call Waiting
Caller ID Service to know who is calling while you are on the phone.
NOTE: Features and options pertaining to Caller ID do not apply to Model 25423.

7
Parts Checklist
Make sure your package includes the following items:
Telephone Jack Requirements
To use this phone, you will need an RJ11C (for a single line) or a RJ14C (for two lines) type
modular phone jack, which might look like the one pictured here, installed in your home
or office. If you don’t have either modular jack, call your local phone company to find out
how to get one installed.
VERY IMPORTANT: In order to achieve full system operation (i.e.
intercom, page, etc.), Line 1 must be connected and must be
common to all phones connected to the system. Only other 25423,
25424, 25425, 25413, 25414, 25415, 25403 and 25404 models are
compatible for full system operation. Connecting phones other
than the 25423, 25424, 25425, 25413, 25414, 25415, 25403 and
25404 to Line 1 may inhibit the intercom and paging operations.
For proper operation of intercom, page function, etc., DO NOT
connect a DSL modem to Line 1.
To transfer a call from one station to another, the two stations
should be connected to the same line.
Base Handset Handset cord Line cords AC power
adaptor
Connections & Setup
Modular
telephone line
jack
Wall plate

8
Connections & Setup
Exit
(button)
Delete
(button)
Privacy
(button)
Page
(button)
Transfer
(button)
Redial/Format
(button)
Volume pq
(buttons)
Flash
(button)
*
(button)
Headset
(button)
Sel/Save
(button) Memory 1-16
(buttons)
DIRECTORY
(button)
Store
(button)
Dial
(button) Intercom
(button)
Conference
(button) Line 4
(button)
#Pause
(button)
Speaker
(button)
Mute
(button)
Line 3
(button)
Hold
(button)
Menu
(button)
Line 2
(button)
Line 1
(button)
Microphone
(for speakerphone)
Base Layout
New Message
(indicator)
only applicable for
Model 25424
CID (button)
only applicable for
Model 25424

9
Connections & Setup
Important Installation Information
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line is
disconnected from the network.
• Use caution when installing or modifying telephone lines.
• Temporarily disconnect any equipment connected to the phone such as faxes, other
phones, or modems.
Important Installation Guidelines
• Install telephone near both a telephone (modular) jack and an electrical power outlet.
• Avoid sources of noise, such as a window by a busy street, and electrical noise, such as
motors, microwave ovens, and fluorescent lighting.
• Avoid heat sources, such as heating air ducts, heating appliances, radiators, and direct
sunlight.
• Avoid areas of excessive moisture or extremely low temperature.
• Avoid dusty locations.
• Avoid other cordless telephones or personal computers.
CAUTION: Always disconnect all phone cords from the base unit before battery
installation or replacement.

10
Connections & Setup
Installing the Phone
The phone may be connected to two 2-line (RJ14C) wall jacks or four single line (RJ11C)
wall jacks to accomodate all four lines.
IMPORTANT: Install batteries and connect the AC power supply to the base unit as
outlined in steps 1 through 3 below prior to connecting the telephone line cords to
insure for proper base station ID assignment.
1. Choose an area near an electrical outlet and telephone wall jack. Your phone should be
placed on a level surface, such as a table top or desk.
2. Install 4 AAA-size alkaline batteries (not included) for back up power in the event of a
power failure.
• Insert a flat bladed screw driver into the battery door
latch recess area and gently pry upward to release the
battery door from the base cabinet bottom.
• Insert the batteries as shown on the diagram inside the
battery compartment.
• Position the two (2) battery door tabs into the base
cabinet bottom slots and push downward until the door latch “snaps” closed.
NOTE: If the low battery icon appears in the display, you need to replace the batteries. It
is important that you replace them as soon as possible to maintain unit operation when
electrical power is off. As a precaution, you may want to write down any stored information
you do not want erased.
IMPORTANT: If you are not going to use the telephone for more than 30 days, remove the
batteries because they can leak and damage the unit.
3. Plug the power supply cord into the power jack on the back of the base and the other
end into an electrical outlet.
CAUTION: To reduce risk of personal injury, fire, or damage use only the 5-2777 power
adaptor listed in the user’s guide. This power adaptor is intended to be correctly
orientated in a vertical or floor mount position.