Regency Fireplace Products Grandview G800EH Quick start guide

Grandview®G800EH
Gas Fireplace
Owners &
Installation Manual
www.regency-re.com
MODEL: G800EH
Medium DV Gas Fireplace
Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch: do not use any phone in your building.
Leave the building immediately.
• Immediately call your gas supplier from a neighbour's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the re department.
Installation and service must be performed by a qualied installer, service agency or the gas supplier.
920-614 FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4 11.08.22
Installer: Please complete the details on the back cover and
leave this manual with the homeowner.
Homeowner:Please keep these instructions for future reference.
Certied to/Certié pour: CSA 2.17-2017
CSA/ANSI Z21.88-2019
CSA 2.33-2019
Tested by:
Warning
Fire or Explosion Hazard
Failure to follow safety warnings exactly could result in serious
injury, death, or property damage.

2 | Grandview®G800EH Gas Fireplace
To the New Owner:
Congratulations!
You are the owner of a state-of-the-art Gas Fireplace by REGENCY®. The Grandview™ G800EH has been designed to provide
you with all the warmth and charm of a wood replace at the ick of a switch. The Grandview™ G800EH has been approved
by Intertek for both safety and eciency. As it also bears our own mark, it promises to provide you with economy, comfort
and security for many trouble free years to follow. Please take a moment now to acquaint yourself with these instructions and
the many features of your Regency®Fireplace.
920-408
4.34.7
Instruction Plate
For a glass-fronted gas appliance where the temperature of the glass
viewing area outside surface exceeds the limits specified in Clause 5.14.4, the following
graphic danger and statements shall be shown on a Class IIIA-2 Permanent Label.
4.34.6
Instruction Plate
Each appliance shall bear a Class IIIB marking with letters on a contrasting background, located
adjacent to the controlling device or in an equally conspicuous position where the instruction can be easily read.
April 22/14: Created draft
Double sided
Material: Synthetic Paper
Size 5.965" W x 5.71" H
Color: As shown in artwork
DANGER
HOT GLASS WILL
CAUSE BURNS
DO NOT TOUCH GLASS
UNTIL COOLED
NEVER ALLOW CHILDREN
TO TOUCH GLASS
A barrier designed to reduce the risk of burns from the hot viewing glass
is provided with this appliance and must be installed for the protection
of children and other at risk individuals.
!DANGER
!
920-408
CAUTION:
HOT WHILE IN OPERATION. DO NOT TOUCH.
SEVERE BURNS MAY RESULT. KEEP CHILDREN, CLOTHING, FURNITURE,
GASOLINE, AND ANY OTHER LIQUIDS WITH FLAMMABLE VAPOURS AWAY.
KEEP BURNER AND CONTROL COMPARTMENT CLEAN.
SEE INSTALLATION AND OPERATING INSTRUCTIONS ACCOMPANYING
APPLIANCE.
Front Back
LA SURFACE VITRÉE CHAUDE
PEUT CAUSER DES BRÛLURES.
NE TOUCHEZ PAS À LA
SURFACE VITRÉE NON REFROIDIE.
NE LAISSEZ JAMAIS UN
ENFANT TOUCHER LA SURFACE
VITRÉE.
DANGER
!
L’écran pare-étincelles fourni avec ce foyer réduit le risque de brûlure en cas de
contact accidentel avec la vitre chaude et doit être installé pour la protection des
enfants et des personnes à risque.
920-408-fr
ATTENTION
S'assurer que le brûleur et le compartiment des commandes sont propres.
Voir les instructions d’installation et d’utilisation qui accompagnent
l'appareil.
Risque de brûlures graves.
Ne pas toucher l’appareil lorsqu’il fonctionne.
Ne pas laisser les enfants s’approcher de l’appareil. Garder les
vêtements, les meubles et tout gaz ou liquide inflammable (carburant)
à distance de
l'appareil .

Grandview®G800EH Gas Fireplace | 3
MANUFACTURED MOBILE HOME REQUIREMENTS
INFORMATION FOR MOBILE/MANUFACTURED HOMES AFTER FIRST SALE
This Regency® product has been tested and listed by Intertek as a Direct Vent Wall Furnace to the following
standards: to Vented Gas Fireplace Heaters ANSI Z21.88 • CSA 2.33 and Gas-red Appliances for Use at High
Altitudes CSA 2.17.
This Direct Vent System Appliance must be installed in accordance with the manufacturer's installation instructions
and the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, or the current Standard
of Fire Safety Criteria for Manufactured Home Installations, Sites, and Communities ANSI/NFPA 501A, and with
CAN/CSA Z240-MH Mobile Home Standard in Canada.
This appliance installation must comply with the manufacturer's installation instructions and local codes, if any.
In the absence of local codes follow the current National Fuel Gas Code, ANSI Z223.1 and the current National
Electrical Code ANSI/NFPA 70 in the U.S.A., and the current CSA B149.1 Gas Installation Code and the current
Canadian Electrical Code CSA C22.1 in Canada.
This appliance comes equipped with a dedicated #8 Ground Lug for attachment of the ground wire to the steel
chassis as applicable to local codes.
The appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of
local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical Code, CSA C22.1.
This appliance may only be installed in an aftermarket permanently located, manufactured (U.S.A only) or mobile
home, where not prohibited by local codes.
This appliance can only be used with the type of gas indicated on the rating plate. This appliance is not convertible
for use with other gases.
Ensure that structural members are not cut or weakened during installation.
This appliance may be installed in an aftermarket permanently
located, manufactured (U.S.A. only) or mobile home, where
not prohibited by local codes.
This appliance is only for use with the type of gas indicated
on the rating plate. A conversion kit is supplied with the
appliance.

4 | Grandview®G800EH Gas Fireplace
WARNING
CARBON MONOXIDE POISONING HAZARD
Failure to follow the steps outlined below for each appliance connected to the venting
system being placed into operation could result in carbon monoxide poisoning or death.
The following steps shall be followed for each appliance connected to the venting system
being placed into operation, while all other appliances connected to the venting system are
not in operation:
1. Seal any unused openings in the venting system.
2. Inspect the venting system for proper size and horizontal pitch, as required in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54 or the Natural Gas and Propane
Installation Code, CSA B149.1 and these instructions. Determine that there is no
blockage or restriction, leakage, corrosion and other deficiencies which could cause an
unsafe condition.
3. As far as practical, close all building doors and windows and all doors between the
space in which the appliance(s) connected to the venting system are located and other
spaces of the building.
4. Close fireplace dampers.
5. Turn on clothes dryers and any appliance not connected to the venting system. Turn on
any exhaust fans, such as range hoods and bathroom exhausts, so they are operating at
maximum speed. Do not operate a summer exhaust fan.
6. Follow the lighting instructions. Place the appliance being inspected into operation.
Adjust the thermostat so appliance is operating continuously.
7. Test for spillage from draft hood equipped appliances at the draft hood relief opening
after 5 minutes of main burner operation. Use the flame of a match or candle.
8. If improper venting is observed during any of the above tests, the venting system must
be corrected in accordance with National Fuel Gas Code, ANSI Z223.1/NFPA and/or
Natural Gas and Propane Installation Code, CSA B149.1.
9. After it has been determined that each appliance connected to the venting system
properly vents when tested as outlined above, return doors, windows, exhaust fans,
fireplace damper and any other gas-fired burning appliance to the previous
conditions of use.
Other considerations:
Non-metallic venting systems shall not interchange components with another listed or unlisted metallic
venting system.

Grandview®G800EH Gas Fireplace | 5
table of contents
Copy of Safety Decal ..................................................................... 6
Unit Dimensions............................................................................ 8
Gas Installation Checklist ............................................................... 9
Before You Start.......................................................................... 11
Lighting Procedure ...................................................................... 12
Shutdown Procedure ................................................................... 12
Copy of Lighting Plate Instructions ............................................... 13
Lighting Procedure ...................................................................... 14
Proame II Battery Holder Battery Replacement............................ 18
Safety Screen Removal ................................................................ 19
Safety Screen Installation ............................................................ 19
Glass Door Removal .................................................................... 19
Glass Door Installation................................................................. 19
Important Message .................................................................... 20
General Safety Information .......................................................... 20
Installation Checklist.................................................................... 21
Locating Your Gas Fireplace ......................................................... 21
HeatWave Duct System Optional Kit (Part #946-556)..................... 21
Clearance/Framing and Venting Congurations.............................. 22
Cool Wall Installation (Combustible Finishing)................................ 23
Non Combustible Installation........................................................ 23
Unit Assembly Prior to Installation (Nailing Flange Installation)....... 24
Nailing Flange Installation............................................................ 25
Cool Wall Clearances ................................................................... 26
Cool Wall Mantel Clearances........................................................ 27
Cool Wall Mantel Leg Clearances .................................................. 27
Cool Wall Installation - Framing.................................................... 28
Cool Wall Installation-Cool Wall Conversion ................................... 29
Chase Venting............................................................................. 30
Chase Enclosure (Cool Wall)......................................................... 31
Chase Vent Installation—Cool Wall ............................................... 32
Clean Front Installation (Non Cool Wall) - Clearances..................... 33
Clean Front Installation (Non Cool Wall) - Mantel Clearances.......... 34
Clean Front Installation (Non Cool Wall) - Mantel Leg Clearances.... 35
Clean Front Installation (Non Cool Wall) - Non-Combustible
Requirements ........................................................................... 35
Clean Front Installation - Framing (Non Cool Wall)......................... 36
Clean Front Installation................................................................ 37
Nailing Flange Instructions........................................................... 37
Optional Clean Front Trim Install Instructions ................................ 37
(Part # 761-929)......................................................................... 37
Outside Finish Installation (Non Cool Wall) - Clearances................. 38
Outside Finish Installation (Non Cool Wall) - Mantel Clearances ...... 39
Outside Finish Installation (Non Cool Wall) - Mantel Leg
Clearances................................................................................ 39
Outside Finish Installation (Non Cool Wall) - Framing..................... 40
Outside Finish Finishing .............................................................. 41
Faceplate Installation (Part # 761-922, 761-924, 761-926)............. 42
Faceplate Finishing ...................................................................... 43
Finishing Trim Installation (Part # 761-928) .................................. 44
Wall Board/Drywall Installation G800EH........................................ 46
Vent Restrictor Installation........................................................... 47
Venting Introduction.................................................................... 47
Exterior Vent Termination Requirements........................................ 48
4" X 6-5/8" (102 mm x 168 mm) Rigid Pipe - Cross Reference
Chart Only ................................................................................ 49
Venting Arrangements for Horizontal Terminations - Flex Vent/Rigid
Pipe - 4" x 6-5/8" (102 mm x 168 mm)....................................... 51
Venting - Direct Vent System (Flex) .............................................. 52
Rigid Pipe Venting Systems - Horizontal or Vertical Terminations ..... 53
Venting Arrangements - Horizontal Termination - Rigid Pipe and
Direct Vent System (Flex) ......................................................... 54
Venting Arrangements Vertical Termination - Rigid Pipe System
and Vertical Flex Kit to Same Limitations..................................... 55
Horizontal Terminations - Two 90°Elbows ..................................... 56
Horizontal Terminations - Three 90oElbows .................................. 56
Vertical Terminations - Vertical Venting With Two 90oElbows .......... 57
Vertical Venting With Three 90oElbows ...................................... 57
Venting Arrangements with Co-linear Flex System Into a Masonry
Chimney................................................................................... 58
Venting Arrangement - Vertical Terminations - Co-linear Flex
System Into Masonry Fireplaces ................................................ 59
Unit Installation With Horizontal Termination................................. 60
Unit installation With Vertical Termination ..................................... 61
Direct Vent System (Flex)
Installation Procedures ................................................................ 62
Vertical Termination 4" x 6-7/8" (102 mm x 175 mm) Venting
- Vertical Flex Vent Kit (Part # 946-755)...................................... 63
Vertical Flue Extension Kit (Part #946-756)................................... 64
Ceiling Firestop/Firestop Spacer (Part #946-757)........................... 64
LP Conversion using SIT 885 Proame Gas Valve........................... 65
Brick Panel Installation ................................................................ 67
Enamel/Steel Panel Installation (Steel Panels - Part # 761-907,
Enamel Panels - Part # 761-908)................................................ 68
Log Set Installation ..................................................................... 69
Crystal Tray Installation ............................................................... 73
Driftwood Media Kit Installation (Part #761-931)........................... 74
Pilot Adjustment.......................................................................... 76
High Elevation............................................................................. 76
885 S.I.T. Valve Description.......................................................... 76
NG System Data ......................................................................... 76
LP System Data .......................................................................... 76
Gas Pipe Pressure Testing ............................................................ 76
Wall Mount On/O Switch and Battery Holder Installation .............. 77
Aeration Adjustment.................................................................... 78
Electrical Access and Installation .................................................. 78
Wiring Diagram Without Thermostat............................................. 79
Operation Using an Optional Wall Thermostat................................ 80
Installing the Optional Fan Prior to Unit Installation Into Framing
(Recommended - Part # 761-917).............................................. 81
Fan Install After Unit Installation .................................................. 82
Operating Instructions................................................................. 83
First Fire..................................................................................... 83
Normal Operating Sounds of Gas Appliances ................................. 83
Battery Backup............................................................................ 84
Copy of Lighting Plate Instructions ............................................... 85
Maintenance Instructions............................................................. 86
General Vent Maintenance ........................................................... 86
Log Replacement ........................................................................ 86
Glass Gasket ............................................................................... 86
Door Glass.................................................................................. 86
Glass Replacement ...................................................................... 86
Light Bulb Replacement - Bottom Lights........................................ 87
Light Bulb Replacement -Top Light................................................ 87
Valve Replacement ...................................................................... 88
IFC Replacement......................................................................... 89
Gas Maintenance - Recommended Annual Routine......................... 90
IFC (Integrated Fireplace Control) Error Codes .............................. 91
Main Assembly............................................................................ 92
Main Assembly............................................................................ 93
Optional Accessories.................................................................... 94
Warranty ...............................................................................96
Owner's Information
Installer's Information
Installation
Maintenance
Parts List
Operating Instructions

6 | Grandview®G800EH Gas Fireplace
safety decal
This is a copy of the label that accompanies each Grandview™ G800EH Direct Vent Gas Fireplace. We have printed a copy of the contents here for your review.
NOTE: Regency® units are constantly being improved. Check the label on the unit and if there is a dierence, the label on the unit is the correct one.
Copy of Safety Decal
For the State of Massachusetts, installation
and repair must be done by a plumber or
gas tter licensed in the Commonwealth of
Massachusetts.
For the State of Massachusetts, exible
connectors shall not exceed 36 inches in
length.
For the State of Massachusetts, the
appliances individual manual shut-o must
be a t-handle type valve.
The State of Massachusetts requires the
installation of a carbon monoxide alarm in
accordance with NFPA 720 and a CO alarm
with battery back up in the same room where
the gas appliance is installed.
Decal Location
DO NOT REMOVE DECAL FROM UNIT.
Remove bottom cover—decal will
be on the oor of the unit
DO NOT REMOVE THIS LABEL / NE PAS ENLEVER CETTE ÉTIQUETTE
585
585
DOOR SEAL: Please
check that the door is
properly sealed
FPI Fireplace Products International Ltd.
Delta, BC, Canada
Minimum Clearances to Combustibles / Non-Cool Wall—Clean Finish
Dégagements minimaux par rapport aux matériaux combustibles
Serial No./ No de série
920-615a
Electrical supply/Alimentation électrique 115VAC, 1.5A, 60Hz.
Made in Canada/ Fabriqué au Canada
Duplicate S/N
Mantel Clearances from
Fireplace Opening /
(A) 28" (711 mm) at max. depth
Side Wall Clearance
from Fireplace Opening /
B) Min. 25" (635 mm)
(on one side)
Ceiling from Top of
Fireplace Opening:
C) Min. 36-1/2" (927 mm)
Mantel Depth:
D) Max. 12" (305 mm)
Alcove Clearances:
E) Min. Width 84" (2134 mm),
F) Max. Depth 36" (914 mm)
Minimum Vent Clearances:
Horizontal Top 2" (51 mm)
Horizontal Side 1-1/2" (38 mm)
Horizontal Bottom 1-1/2" (38 mm)
Vertical Vent 1-1/2" (38 mm)
(See Instruction Manual
for detailed instructions)
APPAREIL FONCTIONNANT AU GAZ PROPANE
Modèle H-LPG800E
PROPANE GAS: Model G800EH-LP
NATURAL GAS: Model G800EH-NG
Minimum supply pressure
Manifold pressure high
Manifold pressure low
Orifice size
Minimum input
Maximum input
Altitude
Pression d'alimentation minimale
Pression manifold - haute
Pression manifold - basse
Taille de l'orifice
D bit calorifique minimal é
D bit calorifique maximalé
Altitude
5.0" WC/C.E. (1.25 kPa)
3.8" WC/C.E. (0.94 kPa)
1.1" WC/C.E. (0.27 kPa)
# 35 DMS
19,500 Btu/h (5.71 kW)
36,000 Btu/h (10.55 kW)
0-4500 ft/pi (0-1372 m)
Part #: 920-615a
Colour: Everything black on grey except what is highlighted is printed red.
Size: File@100% 9.117’’W x 6.045’’H
Sept. 20/22 : Created Draft
Oct. 25/22: Changed orifice size
*Printer: Start serial sequence @ 000001
Pression d'alimentation minimale
Pression manifold - haute
Pression manifold - basse
Taille de l'orifice
D bit calorifique minimalé
D bit calorifique maximalé
Altitude
11" WC/C.E. (2.74 kPa)
10" WC/C.E. (2..49 kPa)
6.4" WC/C.E. (1.60 kPa)
# 51 DMS
27,000 Btu/h (7.91 kW)
34,000 Btu/h (9.96 kW)
0-4500 ft/pi (0-1372 m)
Minimum supply pressure
Manifold pressure high
Manifold pressure low
Orifice size
Minimum input
Maximum input
Altitude
This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1, or Natural Gas and Propane Installation Code, CSA B149.1.
This appliance must be installed in accordance with the Standard CAN/CSA Z240 MH, Mobile Housing, in Canada, or with the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, in the
United States, or when such a standard is not applicable, ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard or ANSI A119.2 ou NFPA 501C Standard for Recreational Vehicles
This appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket, permanently located, manufactured (mobile) home where not prohibited by local codes. See
owner's manual for details. This appliance is not convertible for use with other gases, unless a certified kit is used. (Kit #761-969). Fan Part # 761-917.
Installer l'appareil selon les codes ou règlements locaux, ou, en l'absence de tels règlements, selon les codes d'installation ANSI Z223.1, National Fuel Gas Code ou CSA-B149.1 en vigueur. Installer l'appareil
selon la norme CAN/CSA-Z240, Série MM, Maison mobiles ou CAN/CSA-Z240 VC, Véhicules de camping, ou la norme 24 CFR Part 3280, Manufactured Home Construction and Safety Standard. Si ces normes
ne sont pas pertinentes, utilisez la norme ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard, ou ANSI A119.2 ou NFPA 501C Standard for Recreational Vehicles.
Cet appareil doit être utilisé uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison préfabriquée ou mobile (É.-U. seulement) installée à demeure
si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de renseignements. Cet appareil ne peut pas être utilisé avec d'autres gaz sauf si une trousse de conversion certifiée est
fournie.
This vented gas fireplace heater is not for use with air filters. Ne pas utiliser de filtre à air avec ce foyer au gaz à évacuation.
FOR USE WITH GLASS DOORS CERTIFIED WITH THE APPLIANCE ONLY
POUR UTILISATION UNIQUEMENT AVEC LES PORTES EN VERRE CERTIFIÉES AVEC L'APPAREIL
For Use Only with Barrier (Part #761-038/P ) Utiliser uniquement avec l’écran ( n ° 761-038/P )
CATEGORY I / CATÉGORIE I
E
B
A
C
D
F
C #: 4001172
MAY BE INSTALLED IN MANUFACTURED (MOBILE) HOMES AFTER FIRST SALE.
Listed/Nom: Vented Gas Fireplace Heater / Foyer au Gaz à Évacuation
Certified to/Certifi pour: é CSA/ANSI Z21.88-2019 • CSA-2.33-2019
CSA 2.17-2017
Refer to Intertek's Directory of Building Products for detailed information.
Pour plus de détails , se reporter au Répertoire des produits de construction de Intertek.
APPAREIL FONCTIONNANT AU GAZ NATUREL
Modèle G800EH-NG
CSA P.4.1 Fireplace Efficiency (FE) / Efficacité énergétique des foyers (EEF) CSA P.4.1
Natural Gas / Gaz naturel 58.73%
Propane Gas / Gaz propane 57.94%
CANADIAN ENERGY
PERFORMANCE
VERIFIED
RENDEMENT
ÉNERGÉTIQUE
VÉRIFIÉ
EP5011169
VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUELS. CATEGORY I.
NE PAS UTILISER AVEC UN COMBUSTIBLE SOLIDE. CATÉGORIE I.FOYER AU GAZ À ÉVACUATION -

Grandview®G800EH Gas Fireplace | 7
5.08: Modifications to NFPA-54, Chapter 10
(2) Revise 10.8.3 by adding the following additional requirements:
(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for
residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than
seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall
be satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled
equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is
installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shallobserve that a battery
operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure
served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of
qualified licensed professionals for the installation of hard wired carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon
monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of
thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a batteryoperated carbon
monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions
shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.
3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight
(8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The
sign shall read, in print size no less than one-half (1/2) inch in size, "GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL
OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation
unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR
5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of NFPA 54 as adopted by
the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or
structure used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the
instructions provided by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but identifies
"special venting systems", the following requirements shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation instructions; and
2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall include a parts list and
detailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions,
all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipmentat the completion of
the installation.
MA Code - CO Detector
(for the State of Massachusetts only)

8 | Grandview®G800EH Gas Fireplace
dimensions
Unit Dimensions
ALL PICTURES / DIAGRAMS SHOWN THROUGHOUT THIS MANUAL ARE FOR ILLUSTRATION PURPOSES ONLY.
ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENTS.
35 7
8
"
913mm
OUTSIDE FINISH
42 7
8
"
1089mm
30 7
8
"
783mm
CLEAN FRONT
33 7
8
"
862mm
OUTSIDE FINISH
32 5
8
"
827mm
CLEAN FRONT
29 7
8
"
759mm
25 1
2
"
648mm
1 5
8
"
41mm
1 5
8
"
42mm
33 7
8
"
861mm
35 1
8
"
891mm
7 1
2
"
191mm
36 3
8
"
925mm
11 1
4
"
287mm
1 1
2
"
37mm
11 1
4
"
287mm
ELECTRICAL
INLET
4"
101mm
65
8
"
169mm
21 3
4
"
554mm
18"
456mm
32 3
8
"
822mm
FIREPLACE OPENING
7 5
8
"
195mm
1 1
4
"
32mm
GAS INLET
37 3
4
"
959mm
34 3
4
"
883mm
37 1
2
"
953mm
34 5
8
"
880mm
Finishing Trim Faceplate
Note: Gas connection is from the left hand side of the appliance & electrical connection on right hand side of the appliance. A
metal receptacle box is supplied/installed with the appliance to make all 120 volt electrical connections.

Grandview®G800EH Gas Fireplace | 9
owner's information
05/18/21
1
REGENCY GAS INSTALLATION CHECKLIST
Customer: Date Installed:
Install Address: Location of Fireplace:
Serial No: Installer:
Model No:
Site Requirements YES NO
If applicable, are the insulation, vapour barrier, and drywall present if installed on an outside wall or chase?
Does the area have a solid continuous base to support the unit?
Will the area accommodate the size of the applliance and all clearances?
Are the gas and electrical roughed into the area where the unit is being installed?
In City & Grandview series cool wall applications, is the chase enclosure sealed to prevent heat from escaping? All hot air
from the unit must exit via the mandatory ventilation openings.
In City & Grandview applications, Is the chase enclosure vented with the mandatory heat ventilation openings? See manual
for details.
If applicable, is the masonry/factory built freplace in its original condition with no modifications?
If applicable, have the hearth requirements been met?
Unit Setup YES NO
If applicable, are the standoffs and top nailing flange extensions installed and at the correct depth to accommodate finishing
material? See manual for details.
If applicable, is the fireplace level and secured, meeting framing clearances? See manual for details.
If applicable, is the unit converted to top or rear vent per manual instructions, and the insulation discarded?
Venting YES NO
Are the venting components approved for the unit installed?
Does the venting configuration comply with venting diagrams?
Is venting installed and secured, and are clearances for the vent pipe and termination cap maintained?
If applicable, was a 1/4" rise maintained for every foot of horizontal run?
Was the termination installed and sealed?
Is the direct vent termination at the highest point in the vent assembly?
If applicable, are both chimney liners continuous from flue collars to termination?
Electrical and Wiring YES NO
Is the appliance connected to the household's 110/120v per local codes? Check local codes for receptacle placement.
Were the connections in the fireplace tested with a circuit tester?
Is the appliance properly grounded?
If applicable, is the supplied electrical/gang box affixed to the wall to facilitate the mounting of the receiver/battery box ?
Gas YES NO
Does the supply pressure meet the requirements shown on the rating plate?
Was a conversion performed?
Was a leak check performed and manifold pressures verified?
Is the shut-off valve installed and easily accessible to the customer?
This general checklist does not contain all pertinent installation details or specifics and does not supersede the guidelines in this manual. Your
Regency dealer/installer should use it in conjunction with manual instructions. Please follow all local codes and jurisdictions in authority.
Gas Installation Checklist

10 | Grandview®G800EH Gas Fireplace
owner's information
05/18/21
2
REGENCY GAS INSTALLATION CHECKLIST
Finishing YES NO
If applicable, is only noncombustible material installed in the noncombustible areas?
Do clearances meet installation and manual requirements?
Do the mantels and/or projections comply with the installation manual?
If applicable, was the solid fuel fireplace warning plate installed?
Appliance Media Setup YES NO
Do commands from the remote or wall switch light the pilot and main burner?
Are the burner media/log set, glass door, and screen installed per instructions in the manual?
Was the air shutter on the proper setting after running the unit for 20 minutes?
If applicable, were the surround and trims installed according to the manual?
Was the operation of the fan, lights (if installed), and flame modulation checked?
Customer Tutorial and Presentation YES NO
Is the customer confident operating the new gas appliance and aware of all the features on the remote?
Confirm that the rating and lighting plates are attached to the appliance. Do not remove.
Was the customer informed of the location of the rating and lighting plates?
Was accessing unit controls in a power outage explained to the customer?
Are the model and serial numbers and the date of installation of the unit written in the manual and on the checklist?
Were the warranty and unit registration reviewed with the customer?
Comments:

Grandview®G800EH Gas Fireplace | 11
owner's information
Before You Start
Safe installation and operation of this appliance
requires common sense, however, we are required by
the Canadian Safety Standards and ANSI Standards
to make you aware of the following:
CHILDREN AND ADULTS SHOULD
BE ALERTED TO THE HAZARDS OF
HIGH SURFACE TEMPERATURES,
ESPECIALLY THE FIREPLACE GLASS,
AND SHOULD STAY AWAY TO AVOID
BURNS OR CLOTHING IGNITION.
INSTALLATION AND REPAIR SHOULD
BE DONE BY AN AUTHORIZED
SERVICE PERSON. THE APPLIANCE
SHOULD BE INSPECTED BEFORE
USE AND AT LEAST ANNUALLY BY A
PROFESSIONAL SERVICE PERSON.
MORE FREQUENT CLEANING MAY
BE REQUIRED DUE TO EXCESSIVE
LINT FROM CARPETING, BEDDING
MATERIAL, ETC. IT IS IMPERATIVE
THAT CONTROL COMPARTMENTS,
BURNERS AND CIRCULATING AIR
PASSAGEWAYS OF THE APPLIANCE
BE KEPT CLEAN.
DUE TO HIGH TEMPERATURES, THE
APPLIANCE SHOULD BE LOCATED
OUT OF TRAFFIC AND AWAY FROM
FURNITURE AND DRAPERIES.
WARNING: FAILURE TO INSTALL THIS
APPLIANCE CORRECTLY WILL VOID
YOUR WARRANTY AND MAY CAUSE
A SERIOUS HOUSE FIRE.
CLOTHING OR OTHER FLAMMABLE
MATERIAL SHOULD NOT BE PLACED
ON OR NEAR THE APPLIANCE.
YOUNG CHILDREN SHOULD BE CARE-
FULLY SUPERVISED WHEN THEY ARE
IN THE SAME AREA AS THE APPLI-
ANCE. TODDLERS, YOUNG CHILDREN
AND OTHERS MAY BE SUSCEPTIBLE
TO ACCIDENTAL CONTACT BURNS.
A PHYSICAL BARRIERS IS RECOM-
MENDED IF THERE ARE AT RISK INDI-
VIDUAL IN THE HOUSE. TO RESTRICT
ACCESS TO A FIREPLACE OR STOVE,
INSTALL AN ADJUSTABLE SAFETY
GATE TO KEEP TODDLERS, YOUNG
CHILDREN AND OTHER AT RISK IN-
DIVIDUALS OUT OF THE ROOM AND
AWAY FROM HOT SURFACES.
ANY SAFETY SCREEN, GUARD,
OR BARRIER REMOVED FOR
SERVICING THE APPLIANCE, MUST
BE REPLACED PRIOR TO OPERATING
THE APPLIANCE.
IF THE BARRIER BECOMES DAMAGED,
THE BARRIER SHALL BE REPLACED
WITH THE MANUFACTURER'S
BARRIER FOR THIS APPLIANCE.
A BARRIER DESIGNED TO REDUCE
THE RISK OF BURNS FROM THE HOT
VIEWING GLASS IS PROVIDED WITH
THIS APPLIANCE AND SHALL BE
INSTALLED FOR THE PROTECTION
OF CHILDREN AND OTHER AT-RISK
INDIVIDUALS

12 | Grandview®G800EH Gas Fireplace
owner's information
IMPORTANT: The remote control system supplied with this appliance has
several options for starting/operating the appliance using the battery
holder and ON/OFF key on the hand held transmitter.
Prior to operating this appliance, please read the remote control operat-
ing instructions (packaged with remote control) to understand how to
operate this remote control system.
1. Ensure the battery holder switch is in the Remote position and / or wall
mounted battery holder (if equipped) is in the <REMOTE> position.
2. Press and release the ON/OFF button on the remote handheld transmit-
ter (see Diagram 1). An audible beep should be heard from the receiver.
If not using the remote, the unit can also be turned on by sliding the
battery holder switch to the <ON> position (if equipped).
Note: The rst try for ignition will last approximately 60 seconds. If there
is no ame ignition (rectication) the board will stop sparking for ap-
proximately 35 seconds. After wait time , the board will start second try
for ignition by sparking for approximately 60 seconds. If there is still no
positive ignition the board will go into lock out.
The system will need to be reset as follows:
a) Turn the system o by pressing the ON/OFF button on the remote.
b) Wait 5 minutes then repeat from step 2.
Shutdown Procedure
1. Press the ON/OFF button on the remote
2. If service is to be performed- you must disconnect power and shut o gas
to the unit.
ON/OFF
Button
Diagram 1
Remote shown in Manual Mode on Hi
3. After approximately 4 seconds the spark ignition system will spark for
60 seconds to light the pilot.
4. The unit will turn on.
Lighting Procedure
On Demand Pilot (seven day safety timer)
Important information if using the appliance in CPI (continuous pilot mode) only
This appliance is a ProFlame 2 system tted with the “On Demand” Pilot, a safety feature which will shut down the gas valve completely by extinguishing the
pilot light in the event of a continuous full seven days of inactivity.
This only applies if the CPI (continuous pilot) switch is in the “on” position in your remote control transmitter.
Each time the main burner shuts down, manually or through the call from the thermostat, the seven day timer starts again.
The seven day inactivity timer is controlled within the circuit board. Therefore, if in CPI mode and when the pilot light is extinguished after seven straight days
of inactivity, the CPI setting on the remote control transmitter will remain in the “CPI” (continuous pilot) position. Therefore, all that is required to relight the
pilot would be to press the on/o button on the remote control transmitter from “on” to “o” and back to “on”. Once the pilot has re-established operation
will resume as normal. There is no requirement to do anything with the IPI/CPI mode on the remote control transmitter.
If the unit never goes as long as seven full days without a call for heat, the pilot will remain lit until it is manually shut-o.
If the unit is being operated in IPI (intermittent pilot) mode, neither the above instructions nor the seven day timer will apply.
See the instructions in this manual and on the Lighting Instructions plate on the appliance to light or re-light the pilot.
* Not oered on all models.
Fan Operation: The optional fan can be operated by using the remote control
supplied with this unit. See remote control instructions.
Note: In thermostat mode: When the appliance is turned on, the fan will not
come on for the rst 5 minutes (if fan is turned on). When the appliance is
turned o the fan will not turn o for 12 minutes (if in on position)
Manual mode: Fan will turn on and o immediately using the remote control
transmitter if the fan function is in the "on" position.
Continuous Pilot/Intermittent Pilot (CPI/IPI) selection
See remote control instructions for details.
*
*
*

Grandview®G800EH Gas Fireplace | 13
owner's information
Copy of Lighting Plate Instructions
919-649b
Part #: 919-649b
Colours: Black on Grey, except for parts indicated as being Red.
Punch out .25" hole top right corner where indicated.
Size: 100%
w- 6.52"
h- 11.13"
Apr 05/16: Created decal
Apr. 26/16: Added Fr. Headers/warnings
Sept 27/19 Made changes to text per Matthew Cheng
Oct 14/21: IPI 7 day
June 14/22: Increased font heading / Loven O
DO NOT REMOVE THIS INSTRUCTION PLATE
NE PAS ENLEVER CETTE ÉTIQUETTE D’INSTRUCTIONS
TO TURN OFF GAS TO APPLIANCE / POUR COUPER LE GAZ AU NIVEAU DE L'APPAREIL
CAUTION: Hot while in operation. Do not touch. Severe burns may result. Due to high surface temperatures keep
children, clothing and furniture, gasoline and other liquids having ammable vapors away. Keep burner and control
compartment clean. See installation and operating instructions accompanying appliance.
ATTENTION : Surfaces chaudes lorsque l’appareil est en marche. Ne pas toucher. Risque de brûlures graves. En raison
des températures élevées, les enfants, les vêtements et le mobilier, le carburant et tout autre liquide aux vapeurs
inammables doivent être tenus éloignés de l’appareil. Nettoyer régulièrement le brûleur et le compartiment des
commandes. Voir les consignes d’installation et d’utilisation fournies avec l’appareil.
OPERATING INSTRUCTIONS / CONSIGNES DE FONCTIONNEMENT
FOR YOUR SAFETY READ BEFORE LIGHTING
POUR VOTRE SÉCURITÉ – À LIRE AVANT LA MISE EN MARCHE
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage,
personal injury or loss of life. Improper installation, adjustment, alteration, service or maintenance can cause
injury or property damage. Refer to the owner’s information manual provided with this appliance. For assistance
or additional information consult a qualified installer, service agency or gas supplier.
AVERTISSEMENT : Quiconque ne respecte pas scrupuleusement les instructions de la présente notice risque de déclencher
un incendie ou une explosion pouvant entraîner des dégâts matériels ou des blessures pouvant être mortelles.
Tout défaut d'installation, de réglage, de modication, de service ou d'entretien peut entraîner des blessures ou des dom-
mages matériels. Reportez-vous au manuel d'utilisation fourni avec cet équipement. Pour obtenir de l'aide ou des infor-
mations complémentaires, consulter un installateur ou un service d'entretien qualié, ou le fournisseur de gaz.
A) This appliance is equipped with an ignition device which automatically lights the pilot.
Do not try to light the pilot by hand.
B) BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the oor
because some gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electric switch, do not use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from a neighbours phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the re department.
C) Do not use this appliance if any part has been under water. Immediately call a qualied service
technician to inspect the appliance and to replace any part of the control system and any
gas control which has been underwater.
A) Cet appareil est muni d’un dispositif d’allumage qui allume automatiquement la veilleuse.
Ne tentez pas d’allumer la veilleuse manuellement.
B) AVANT LA MISE EN MARCHE, reniez tout autour de l’appareil pour déceler une odeur de gaz. Reniez au niveau du plancher, car certains gaz
sont plus lourds que l’air et peuvent s’accumuler au niveau du sol.
QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ :
• Ne tentez pas d’allumer l’appareil
• Ne touchez à aucun interrupteur; n'utilisez pas le téléphone se trouvant dans le bâtiment.
• Quittez immédiatement le bâtiment.
• Appelez immédiatement votre fournisseur de gaz depuis un téléphone extérieur. Suivez les instructions du fournisseur.
• Si vous ne pouvez pas rejoindre le fournisseur, appelez le service incendie.
C) N’utilisez pas cet appareil s’il a été plongé dans l’eau, même partiellement. Faites inspecter l’appareil par un technicien qualié et remplacez tout
élément du système de contrôle ou de commande qui a été plongé dans l’eau.
1) STOP! Lisez les instructions de sécurité sur la portion supérieure de cette étiquette.
2) S’assurer que le commutateur principal est en position ON et/ou que le bloc-piles mural (le cas échéant) est en position <REMOTE>.
3) Appuyer sur la touche ON/OFF de la télécommande puis relâcher. Un bip sonore retentira depuis le récepteur. Si vous n'utilisez pas la
télécommande, l'appareil peut également être allumé en faisant glisser le commutateur du bloc-piles sur la position <ON> (le cas éché-
ant).
4) Après environ 4 secondes, le système d'allumage produira une étincelle pendant 60 secondes pour allumer le brûleur principal.
5) L'appareil s’allumera.
Remarque : Au premier allumage, le système tente d’allumer les ammes pendant 60 secondes. Si l’essai est infructueux, le système
fera une pause de 35 secondes. C’est ce qu'on appelle l'étape de rectication. Ce délai écoulé, le système tente à nouveau d'allumer les
ammes en produisant des étincelles pendant 60 secondes. Si les ammes ne s’allument toujours pas, le système se met en mode ver-
rouillage.
Il faut alors le réinitialiser en suivant les étapes ci-dessous (pour le déverrouiller) :
a) Attendre 5 minutes et éteindre l’appareil en appuyant sur la touche ON/OFF de la télécommande.
b) Attendre 2 secondes et appuyer encore une fois sur la touche ON/OFF.
c) L'appareil répètera l'étape 2.
6) Si l'appareil ne fonctionne pas, suivez les instructions "Pour couper le gaz au niveau de l'appareil" et appelez un technicien qualié ou
votre fournisseur de gaz.
Cet appareil est équipé d'une veilleuse sur demande qui s'éteint après sept jours.
1) STOP! Read the safety information above on this label.
2) Ensure the Main switch is in the ON position and/or the wall mounted battery holder (if equipped) is in the <REMOTE> position.
3) Press and release the ON/OFF button on the remote handheld transmitter. An audible beep should be heard from the receiver. If not
using the remote, the unit can also be turned on by sliding the battery holder switch to the <ON> position (if equipped).
4) After approximately 4 seconds the spark ignition system will spark for 60 seconds to light the main burner.
5) The unit will turn on.
Note: The rst attempt to ignition will last approximately 60 seconds. If there is no ame ignition (rectication) the board will stop spark-
ing for approximately 35 seconds. After this wait time, the board will start a second try for ignition by sparking for approximately 60
seconds. If there is still no positive ignition after the second attempt the board will go into lock out.
The system will need to be reset as follows (after going into lock out mode):
a) Wait 5 minutes - turn the system o󰀨 by pressing the ON/OFF button on the remote.
b) After approximately 2 seconds press the ON/OFF button again.
c) Unit will repeat step 2.
6) If the appliance will not operate, follow the instructions, "To Turn O󰀨 Gas to Appliance" and call your service technician or gas supplier.
This appliance is equipped with an on-demand pilot that shuts o󰀨 after seven days.
1) Press the ON/OFF button on the remote or slide the wall mount switch to the "OFF" position.
2) If service is to be performed–you must disconnect power and shut o󰀨 gas to the unit.
1) Appuyer sur la touche ON/OFF de la télécommande ou faites glisser l'interrupteur mural sur la position "OFF".
2) Lors de l'entretien de l'appareil, vous devez débrancher l'alimentation électrique et couper le gaz alimentant l'appareil.

14 | Grandview®G800EH Gas Fireplace
owner's information
Lighting Procedure
Figure 2: Transmitter LCD Display
OPERATING PROCEDURE
Pairing the remote control to remote
receiver/battery holder (if required)
Power the receiver. Press the PRG button located on the top right hand
corner of receiver. The receiver will beep three times to indicate that it is
ready to synchronize with a transmitter. Install the 3 AAA type batteries in
the transmitter battery bay, located on the base of the transmitter (g.
3). With the batteries already installed in the transmitter, opush the ON
button. The receiver's command is accepted and sets to the particular
code of that transmitter. The system is now initialized.
(*) The receiver may be independent or integral to the IFC hearth
appliance control module. The receiver instruction may not be independent
when part of the IFC.
Figure 3: Battery Compartment
WARNING: THE TRANSMITTER AND IFC ARE RADIO
FREQUENCY DEVICES.
The Proame 2 Transmitter provides for controlling the following hearth
appliance functions:
1. Main Burner On/O
2. Main Burner ame modulation (6 levels)
3. Choice of standing or intermittent pilot (CPI/IPI)
4. Thermostat and Smart thermostat functions
5. Accent light modulation (6 levels)**
6. Split ow valve**
7. Comfort Fan speed modulation (6 levels)**
** This feature is not available on any Hampton models.
IMPORTANT:The Proame Transmitter 2 is an integrated part of the
Proame 2 System, which consists of these elements:
• Proame 2 Transmitter, to be used in conjunction with:
• Integrated Fireplaces Control (Proame 2 IFC)
The Proame Transmitter uses a streamline design with a simple button
layout and informative LCD display (Fig. 1). A Mode Key is provided to
index between the features and a Thermostat Key is used to turn on/
o or index through Thermostat functions (Fig. 1 & 2). Additionally, a
Key Lock feature is provided (Fig. 22).
TECHNICAL DATA
REMOTE CONTROL
Supply Voltage 4.5V (three 1.5V AAA batteries)
Ambient temperature
ratings
0 - 50oC (32 - 122oF)
Radio Frequency 315 MHZ
ATTENTION!
- Turn “OFF” the main gas supply of the appliance during installation
or maintenance of the IFC.
- Turn “OFF” main gas supply to the appliance prior to removing or
reinserting the batteries.
- In case of remote control malfunction, turn o the IFC device using
the "ON/OFF" main switch.
- For installation / maintenance, switch o the IFC device removing
main power supply plug.
Figure 1: Proame Transmitter

Grandview®G800EH Gas Fireplace | 15
owner's information
Figure 4: Remote Control
display in Farenheit.
Temperature indication Display
With the system in the "OFF" position, press the Thermostat Key and the
Mode Key at the same time. Look at the LCD screen on the transmitter
to verify that a C or F is visible to the right of the room temperature
display (Figures 4 & 5).
Figure 5: Remote Control
display in Celsius.
Turn on the Appliance
With the system OFF, press the ON/OFF
Key on the Transmitter. The Transmitter
display will show some other active
Icons on the screen. At the same time
the IFC will activate the appliance. A
single “beep” from the IFC will conrm
reception of the command.
Figure 6: Remote Control
display
Remote-Flame Control
The Proame has six (6) ame levels. With the system on, and the
ame level at the maximum in the appliance, pressing the Down Arrow
Key once will reduce the ame height by one step until the ame is
turned o.
The Up Arrow Key will increase the ame height each time it is
pressed. If the Up Arrow Key is pressed while the system is on but the
ame is o, the ame will come on in the high position. ( Fig. 7 & 8 ) A
single “beep” will conrm reception of the command.
Fig. 7
Fig. 8
Room Thermostat (Transmitter Operation)
The Remote Control can operate as a room thermostat. The thermostat
can be set to a desired temperature to control the comfort level in a
room.
To activate this function, press the Thermostat Key (Fig. 1). The LCD
display on the Transmitter will change to show that the room ther-
mostat is “ON” and the set temperature is now displayed (Fig. 9). To
adjust the set temperature, press the Up or Down Arrow Keys until the
desired set temperature is displayed on the LCD screen of the Trans-
mitter.
Figure 9 Figure 10
Turn o the Appliance
With the system ON, press the ON/OFF Key on the Transmitter. The
Transmitter LCD display will only show the room temperature (Fig. 6).
At the same time the IFC will turn o the appliance. A single “beep”
from the IFC conrms reception of the command.

16 | Grandview®G800EH Gas Fireplace
owner's information
Smart Thermostat (Transmitter Operation)
The Smart Thermostat function adjusts the ame height in accordance
to the dierence between the set point temperature and the actual room
temperatures. As the room temperature gets closer to the set point the
Smart Function will modulate the ame down.
To activate this function, press the Thermostat Key (Fig. 1) until the word
"SMART" appears to the right of the temperature bulb graphic (Fig. 11).
To adjust the set temperature, press the Up or Down Arrow Keys until the
desired set temperature is displayed on the LCD screen of the Transmit-
ter (Fig. 12).
Note. When Smart Thermostat is activated, manual ame height adjust-
ment is disabled.
Figure 12Figure 11: Smart Flame Function
Fan Speed Control**
If the appliance is equipped with a hot air circulating fan, the speed of
the fan can be controlled by the Proame system. The fan speed can be
adjusted through six (6) speeds. To activate this function use the Mode
Key (g.1) to index to the fan control icon (Fig. 13). Use the Up/Down
Arrow Keys (g.1) to turn on, o or adjust the fan speed (g. 14). A
single “beep” will conrm reception of the command.
Figure 13 Figure 14
Remote dimmer control (Light)**
The auxiliary function controls the AUX power outlet by the dimmable
light control. To activate this function use the Mode Key (g. 1) to index
to the AUX icon (g. 15 & 16).
The intensity of the output can be adjusted through six (6) levels. Use the
Up/Down Arrow Keys (Fig.1) adjust the output level (Fig. 16). A single
“beep” will conrm reception of the command.
Note: This function is available only with the IFC Control Module.
Figure 15 Figure 16
Split Flow control**
The secondary burner is controlled by the split Flow. To activate this
function use the Mode Key (g. 1) to index to the SPLIT FLOW mode
icon (g. 17 & 18).
Pressing the Up Arrow Key will activate the secondary burner. Pressing
the Down Arrow Key will turn the secondary burner o. A single “beep”
will conrm the reception of the command.
Figure 17 Figure 18

Grandview®G800EH Gas Fireplace | 17
owner's information
Continuous Pilot/Intermittent Pilot (CPI/
IPI) selection
Note: Power vent models do not have a Con-
tinuous Pilot option.
With the system in "OFF" position press the Mode Key (g. 1) to index
to the CPI mode icon (g. 19 & 20).
Pressing the Up Arrow Key will activate the Continuous Pilot Ignition
mode (CPI). Pressing the Down Arrow Key will return to IPI. A single
“beep” will conrm the reception of the command.
Figure 20
Key Lock
This function will lock the keys to avoid unsupervised operation.
To activate this function, press the MODE and UP Keys at the same
time (g. 21).
To de-activate this function, press the MODE and UP Keys at the
same time.
Figure 21
Low Battery Power Detection
Transmitter
The life span of the remote control batteries depends on various fac-
tors: quality of the batteries used, the number of ignitions of the ap-
pliance, the number of changes to the room thermostat set point, etc.
When the Transmitter batteries are low, a Battery Icon will appear on
the LCD display of the Transmitter (Fig. 22) before all battery power is
lost. When the batteries are replaced this Icon will disappear.
Figure 22
CPI/IPI Switch
This appliance comes equipped with a CPI/IPI switch. The functions of
both the CPI/IPI switch are as follows:
Continuous pilot (CPI) - A pilot that when in operation, is intended
to remain continuously ignited until it is manually interrupted.
Intermittent pilot (IPI) - A pilot that is automatically ignited when
an appliance is called on to operate and which remains continuously
ignited during each period of main burner operation. The pilot is
automatically extinguished when each main burner operating cycle is
completed. The mode of the replace is easily changed from an inter-
mittent pilot ignition system (IPI) to a continuous pilot ignition system
(CPI) by using remote control as noted above.
The benets of having as CPI are as follows:
- Keeps venting primed for trouble free start-up under colder weather
conditions or inversions.
- Keeps the unit glass warm, which decreases the amount of condensa-
tion on start-up
-Provides owners with exibility to choose a traditional continuous
pilot. The primary benet of having the IPI function is a signicant
savings on fuel as the pilot will only run when there is a call for heat.
Thermostat Icon: If the thermostat icon is not present on the re-
mote transmitter, follow instructions noted below:
1.Remove one battery from the remote.
2. Press and hold down the Thermostat button on the remote.
3. Reinstall the battery(removed in Step 1) while still holding down
thermostat button.
4. If you see "Set" the thermostat option is now enabled. If you see
"Clr" the thermostat option is now disabled.
5. Repeat the procedure if the "Set" or "Clr" to remove or add the
option back to the remote did not appear.
Enable all other functions if not present on the remote transmitter, fol-
low instructions noted below:
1. Remove one battery from remote.
2. Press and hold both the ON/OFF and MODE button at the same
time .
3. Reinstall battery removed in Step 1 while holding both buttons—
keep holding buttons, then release the MODE button only.
4.The screen will show either "Clr" or "Set" as the rst option avail-
able is to disable or enable a mode.
5. "Clr" will remove a mode—use the up or down arrow while hold-
ing down ON/OFF and MODE (mode icon will disappear once
removed).
6. Use the "MODE" button to move to the next function.
7. "Set" will add a mode —use the up or down arrow while holding
down ON/OFF and MODE (mode icon will appear when added).
8. Use the "MODE" button to move to the next function.
Note: You should never program out the fan (if installed) or CPI/
IPI mode on the remote.

18 | Grandview®G800EH Gas Fireplace
owner's information
1 | 1
Battery Holder Battery Replacement & Battery Back up if 120 volt power is lost
witihin home
How to replace/add the batteries on battery holder (Proflame 2).
Note : If a wall switch cover plate is installed, first remove cover plate by removing 2 small phillips head screws
STEP 1
STEP 2
STEP 3
STEP 4 Reinstall wall cover plate with 2 Phillips head screws.
Replace 4 x AA batteries and insert the battery
compartment back into remote receiver/battery holder
Move both the left/right slides
as shown below.
The battery compartment
will be pushed out slightly,
to allow to easily extract it
Extract the battery
compartment from the remote
receiver/battery holder
Close the right slide
Keeping the battery compartment
pressed in, close the left slide
Proame II Battery Holder Battery Replacement & Battery Pack up if 120 Volt Power is lost

Grandview®G800EH Gas Fireplace | 19
owner's information
Safety Screen Removal
1. Slide screen
up.
2. Slide screen
right.
3. Lower screen
down.
4. Swing screen
outwards while
keeping the
screen level
and remove.
1. To install the safety screen—Reverse steps above.
Safety Screen Installation
Glass Door Removal
1. To install the door—Reverse steps above.
1. To remove the glass door - place both hands on either side of the
latch. Pull forward then up to unlock, repeat on opposite side.
Important: After releasing the latches, support the weight of the
door.
2. With both latches released, support the door with both hands and
tilt out to approximately a 60 degree angle.
3. Lift the door up and out of lower slots to remove.
Glass Door Installation
Latch locations

20 | Grandview®G800EH Gas Fireplace
installer's information
9. Wear gloves and safety glasses for protection
while doing required maintenance.
10. Be aware of electrical wiring locations in walls
and ceilings when cutting holes for termination.
11. Under no circumstances should this appliance
be modied. Parts that have to be removed for
servicing should be replaced prior to operating
this appliance.
12. Installation and any repairs to this appliance
should be done by a qualied service person.
A professional service person should be called
to inspect this appliance annually. Make it a
practice to have all of your gas appliances
checked annually.
13. Do not slam shut or strike the glass door.
14. Under no circumstances should any solid fuels
(wood, paper, cardboard, coal, etc.) be used in
this appliance.
15. The appliance area must be kept clear and free
of combustible materials, (gases and other
ammable vapours and liquids).
Important Message
SAVE THESE INSTRUCTIONS
The G800EH Direct Vent Fireplace must be installed
in accordance with these instructions. Carefully read
all the instructions in this manual rst. Consult the
"authority having jurisdiction" to determine the need
for a permit prior to starting the installation. It is the
responsibility of the installer to ensure this replace
is installed in compliance with manufacturer's
instructions and all applicable codes.
General Safety Information
1. The appliance installation must conform with
local codes or, in the absence of local codes,
with the current Canadian or National Gas Codes,
CSA B149.1 or ANSI Z223.1 Installation Codes.
2. The appliance when installed, must be electrically
grounded in accordance with local codes, or
in the absence of local codes with the current
National Electrical Code, ANSI/NFPA 70 or CSA
C22.1 Canadian Electrical Code.
3. See general construction and assembly
instructions. The appliance and vent should be
enclosed.
4. This appliance must be connected to the specied
vent and termination cap to the outside of the
building envelope. Never vent to another room
or inside a building. Make sure that the vent is
tted as per Venting instructions.
5. Inspect the venting system annually for blockage
and any signs of deterioration.
6. Venting terminals shall not be recessed into a
wall or siding.
7. Any safety glass removed for servicing must be
replaced prior to operating the appliance.
8. To prevent injury, do not allow anyone who is
unfamiliar with the operation to use the replace.
CAUTION: Label all wires prior
to disconnection when servicing
controls. Wiring errors can cause
improper and dangerous operation.
Verifyproperoperation afterservicing.