
4
Problem/Possible cause Solution
Air filter is blocked. Replace your air filter. Disconnect the power cord and then
reconnect it to restart the device.
Air tubing is blocked. Check your air tubing and remove any blockages. Disconnect the
power cord and then reconnect it to restart the device.
Humidity level setting is too
high, resulting in accumulation
of water in the air tubing.
Turn the humidity level setting down and empty the water from
the air tubing.
Displays message: Check ResMed 30/90W Power Supply Unit and fully insert the connector
The DC plug is partially inserted
into the back of the device or
inserted too slowly.
Fully insert the DC plug.
A non-ResMed power supply
unit is connected to the device.
Remove the power supply unit and replace with a ResMed power
supply unit.
The power supply unit is being
covered by bedding.
Make sure that the power supply unit is free from bedding, clothes
or other objects that could cover it.
Displays message: Tube blocked, please check your tube
Air tubing is blocked. Check your air tubing and remove any blockages. Disconnect the
power cord and then reconnect it to restart the device.
Displays message: High leak, please check system setup and all connections
There is excessive leak.
Note: If Leak Alert is enabled,
an audible alert is activated and
a high leak message is
displayed.
Adjust position of mask and headgear.
Connect the air tubing firmly at both ends.
The following message is displayed on the LCD after you try to update settings or copy data to
the SD card: Card error, please remove SD card and contact service provider
SD card is not inserted correctly. Ensure that the SD card is inserted correctly.