ReSound Standard Tube User manual

USER GUIDE
BEHIND-THE-EAR (BTE) MODELS:
STANDARD TUBE
THIN TUBE

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the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from the one in which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications can void the user´s authority to operate the equipment
Hearing instrument type designations for models included in this user guide are: M70-80, FCC
ID: X26M70-80 and M60, FCC ID: X26M60. Please see page 10 for list of models referring to
both types.
Statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause interference,
and (2) this device must accept any interference, including interference that may cause unde-
sired operation of the device.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with

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Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to
compensate for impaired hearing. The fundamental operating principle of hearing instruments
is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person.
List of countries:
Products without wireless functionality are intended for worldwide sales.
Products with wireless functionality are intended for sale in countries within the European Eco-
nomic Area as well as Switzerland.
Specification of restrictions: You are not allowed to operate the equipment within 20 km of the
centre of Ny Ålesund, Norway.
The products are in compliance with the following regulatory requirements:
• In US: FCC CFR 47 Part 15, subpart C, section 15.249.
• Other identified applicable international regulatory requirements in countries outside the
EU, US and CA. Please refer to local country requirements for these areas.
• Products are categorized as class 2 receivers according to EN 300 440
•
In Canada these hearing instruments are certified under models: M70-80/IC: 6941C-M7080
and M60/IC: 6941C-M60.
• ThisClassBdigitalapparatuscomplieswithCanadianICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

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Hearing instrument model:
Battery size: Tube type: Dome size:
Left serial number: Right serial number:
Introduction
Congratulations on the purchase of your new hearing instruments. ReSound’s innovative
sound technology and design, combined with the customized programming selected by your
hearing care professional, will make hearing a more enjoyable experience. Hearing instruments
will enable you to hear sounds that you may not have heard in years because of your hearing loss.
Practiceand a positiveattitudeare importantinlearningtousehearing instruments. Your ReSound
instruments have beenadjustedaccording toyour individual hearinglossandneeds.Somepeople
adjust quickly to wearing hearing instruments in their ears and hearing new sounds; other
people may need more time.
Please read this manual carefully in order to wholly benefit from the use of your hearing instru-
ments. With proper care, maintenance, and usage, your hearing instruments will aid you in
better communication for many years. Ask your hearing care professional if you have any ques-
tions.
ReSound is a registered trademark of GN ReSound A/S

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Direct audio input (optional)............30
Connecting/Disconnecting audio boots ..30
Care and maintenance ...............32
Daily maintenance ..................33
Cleaning earmolds ..................33
Cleaning thin tubes and domes ........34
How to apply domes ................35
ReSound Standard domes ...........35
ReSound Tulip domes ...............36
Wireless..........................37
General precautions.................37
General warnings ...................38
Battery warning Information ...........41
Important notice for prospective
hearing aid users .................42
Children with hearing loss ............44
Warning to hearing aid dispensers ......44
Troubleshooting guide ...............46
Technical data .....................54
Warranty and repairs ................62
Temperature test, transport and
storage information ................63
Contents
Statement .........................2
Intended use .......................4
List of countries .....................4
Introduction ........................6
Description of the hearing instruments ...10
Getting started .....................12
On/Off function ....................12
SmartStart ........................12
Inserting/Replacing the battery .........13
Low battery indicator ................14
Sports lock .......................15
Inserting/removing hearing instruments ...16
Operation of the hearing instrument .....20
Volume control (optional)..............20
Program button (optional) . . . . . . . . . . . . . 21
Flight mode .......................23
Telephone use ....................24
Listen to radio or TV ................25
Cellular phones ....................25
PhoneNow .......................26
Telecoil (optional) ...................29
Tele-loop systems ..................29

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Hearing instruments of type M70-80
are available in the following variants:
AL987-DVIW
AL977-DVIW Open - AL977-DVIW
AL787- DV IW
AL777-DVIW Open - AL777-DVIW
AL587-DVIW
AL577-DVIW Open - AL577-DVIW
ALT 987- DV IW
ALT977-DVIW Open - ALT977-DVIW
ALT 787- DVI W
ALT777-DVIW Open - ALT777-DVIW
ALT587- DV IW
ALT577-DVIW Open - ALT577-DVIW
Hearing instruments of type M60 are
available in the following variants:
AL967-DIW Open - AL967-DIW
AL767-DIW Open - AL767-DIW
AL567-DIW Open - AL567-DIW
ALT967-DIW Open - ALT967-DIW
ALT767-DIW Open - ALT767-DIW
1. Program button
2. Battery compartment &
On/Off switch
3. Sound outlet
4. Front microphone inlet
5. Back microphone inlet
6. Volume control (optional)
7. Direct audio input
8. Left/Right indicator
(Left=Blue/Right=Red)
9. Battery lock (optional)
10. Model
11. Manufacturer
12. Serial number
13. Sports lock

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turn on by several seconds after the battery compartment is closed. With SmartStart, a beep
will be heard for each second of the delay period.
Inserting/Replacing the battery
3. Open the battery door completely by using your fingernail.
4. Remove the used battery if present. Insert the new battery with the positive
side in the correct position.
5. Always use new Zinc-Air batteries that have a minimum remaining shelf
life of 1 year.
6. Gently close the battery door.
Remove the batteries to prevent battery leakage or corrosion when the hearing instru-
ments are not in use for an extended period of time.
Getting started
On/Off function
1. When the battery door is closed, the hearing instrument
turns on, and the default program will be activated.
2. To turn off the hearing instrument, open the battery door.
Many individuals can use their fingernail to pull it open.
Tip: Whenever the hearing instruments are not in use, remember to turn them off to avoid
unnecessary battery consumption.
SmartStart
Hearing instruments can be turned on once you have placed them on your ears. If you prefer to
turn them on just prior to placing them on your ear, your hearing care professional can activate
a function called SmartStart. This function will delay the time in which the hearing instruments
On
Off

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the hearing instrument will play two sets of descending tones. After this, your hearing instru-
ment and ReSound Unite Remote Control will continue to work as usual, but you will not be
able to use your ReSound Unite TV, Phone Clip or Mini Microphone. At some point the battery
level will also be too low to support the remote control as well and you will once again hear the
descending tones. The hearing instruments will continue to work as usual. Once a new battery
is inserted, full operation of the accessories will resume.
Sports lock
The Sports lock will be applied or adjusted by your hearing care professional.
Low battery indicator
Your hearing care professional can activate a low battery indicator in your hearing instruments.
The hearing instrument will reduce amplification and play a melody if battery power gets too
low. This signal will recur every five minutes until the hearing instrument automatically switches
off. The timing of the low battery indicator can vary slightly, depending on the type of battery
used. It is recommended that you keep spare batteries on hand.
Low battery indicator (instruments paired with accessories only)
Active usage of the ReSound Unite accessories (Remote Control, Phone Clip, Unite TV and
Mini Microphone) requires more battery power from the hearing instruments than when they are
working without accessories which means that battery life is highly dependent on the amount of
wireless accessory usage. When the battery in the hearing instrument has depleted to a level
at which use of the ReSound Unite TV, Phone Clip and Mini Microphone cannot be supported,

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By experimenting, an easier method may be discovered. With proper insertion,
hearing instruments should fit snugly but comfortably. If the hearing instruments
cause irritation of the ears, contact your hearing care professional.
Note: Never attempt to modify the shape of the hearing instrument, ear-
molds, or tubing yourself.
Tip: It may be helpful to pull your ear up and outward with your opposite
hand during insertion.
Inserting/Removing hearing instruments
Insertion (custom earmolds)
1. Hold the earmold between your thumb and index finger and position its sound outlet in your
ear canal.
2. Slide the earmold all the way into your ear with a gentle, twisting movement.
3. Turn the top part of the earmold gently backwards and forwards so that it tucks behind the
fold of skin above your ear canal.
4. Move the earmold up and down and gently press to ensure it is positioned correctly in the
ear. Opening and closing your mouth can ease insertion.
5. Make sure the hearing instrument is seated behind the ear.

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Removal (custom earmolds)
1. Hold a portion of your earmold towards the back of the ear.
2. Pull the earmold outward and simultaneously rotate the earmold forward.
3. Consult your hearing care professional if you have difficulties removing the hearing
instrument.
Removal (domes/custom earmolds with thin tubes)
1. Hold the thin tube with your thumb and forefinger and pull the tube
outward.
2. For thin tube custom earmolds, grasp the removal string and pull the
earmold outward.
3. Consult your hearing care professional if you have difficulties removing
the hearing instrument.
Insertion (domes/custom earmolds with thin tubes)
1. Hold the thin tube where it bends, and gently push the dome/custom earmold into the ear
canal. Push the dome far enough into the ear canal so that the thin tube lies flush with the
head.
2. It is important that the tube and the dome/custom earmold fit correctly into your ear.
3. When the dome/custom earmold is place correctly, you should not be able to see the thin
tube sticking out when facing a mirror.
Note: You should never attempt to bend
or modify the shape of the thin tube.

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Program button
Depending on your experience level with hearing instruments,
individual hearing needs, and the type of listening environments
you experience, your hearing care professional may activate
additional programs. If additional programs have been
activated, the following list explains how they work.
1. You can switch between programs by pushing the push button
once.
2. You will then hear one or more beeps. The number of beeps indicates which program you
have selected (one beep = program one, two beeps = program two, etc.).
3. When the hearing instruments are turned off and then back on, the hearing instrument
always returns to the default setting (program one).
Operation of the hearing instrument
Volume control (optional)
The volume control will allow the volume of hearing instruments
to be increased or decreased.
1. To increase the volume, push the volume control up.
2. To decrease the volume, push the volume control down.
When volume is increased or decreased, a beep signal will be
heard for each incremental change. When the upper or lower limits of the volume range are
reached, a beep signal with a longer duration will be heard.

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Flight mode*
When boarding a flight or entering an area where RF transmitters are prohibited, wireless func-
tionality must be deactivated, as it is not allowed to radiate radio signals.
It is possible to disable wireless operation by opening and closing the battery compartment of
the hearing instrument while at the same time pressing the push button.
When disabled manually, wireless operation may be re-enabled by opening and closing the bat-
tery compartment normally, (i.e. without at the same time pressing the push button).
*Instruments paired with ReSound Unite accessories only
Program Description of when to use
1
2
3
4

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Listen to radio or TV
When listening to the TV or the radio, start out by listening to news commentators since they
usually speak clearly, then try other programs.
If you find it difficult to listen to TV or radio, your hearing care professional will be able to give you
advice on available accessories to enhance your listening capabilities for TV and radio.
Cellular phones
Your hearing instrument is designed to comply with the most stringent Standards of Interna-
tional Electromagnetic Compatibility. However, not all cell phones are hearing instrument com-
patible. The varying degree of disturbance can be due to the nature of your particular cellular
phone or of your wireless telephone service provider.
If you find it difficult to obtain a good result while using your cellular phone, your hearing care
professional will be able to give you advice on available accessories to enhance listening
capabilities.
Telephone use
Finding the optimal position for holding a telephone may require practice
for some individuals, and one or more of the following suggestions may
be helpful.
1. Hold the telephone as you would normally.
2. Hold the telephone towards the top of the ear (closer to where the
microphones are).
3. If whistling occurs, it may take a few seconds of holding the telephone in the same position
before the hearing instrument eliminates the feedback.
4. Any whistling may also be decreased by holding the telephone slightly away from the ear.
5. Depending on your individual needs, your hearing care professional may activate a
program specifically for telephone use.

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4. Only use a recommended cleaning agent to clean the telephone prior to placing the magnet
on the phone.
PhoneNow usage
Telephones can be used in a normal manner. A short melody will indicate that the PhoneNow
feature has automatically switched the hearing instrument to your telephone program.
Initially, you may need to move the telephone receiver slightly to find the best position for reliable
PhoneNow activation and good hearing on the telephone.
PhoneNow precautions
1. Keep magnets out of reach of pets, children and people with mental disabilities. If a magnet
is swallowed, please seek advice from a medical practitioner.
PhoneNow
The PhoneNow function, allows your hearing instrument to automatically switch to your tele-
phone program when a telephone receiver is raised to the ear. When the telephone receiver
is removed from the ear, the hearing instrument automatically returns to the previous listening
program.
Placement of PhoneNow magnets
In order to place PhoneNow magnets properly:
1. Clean the telephone receiver thoroughly.
2. Hold the telephone vertically, in a position similar to when
making a telephone call.
3. Place the magnets just below the telephone receiver. If necessary, move the magnet to
another position to improve ease of use and comfort while speaking.

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Telecoil (optional)
If equipped, a telecoil can be activated by your hearing care professional and accessed through
one of the additional programs. A telecoil picks up a telephone’s magnetic signal and converts
it to sound. An optional telephone program may help to improve speech understanding on the
telephone. When using a telecoil program, the receiver of the telephone may need to be held
closer to the hearing instrument. The handset of the telephone may need to be moved to slightly
different positions in order to find the best reception.
Tele-loop systems
Many places, such as theatres, houses of worship, and schools are equipped with tele-loop
systems. When using a telecoil program with tele-loop systems, sound is picked up directly and
may improve speech understanding. If there is no sound from the hearing instruments in a tele-
loop system and with a telecoil program activated, the tele-loop system may not be turned on
or is not operating correctly. If a facility is not equipped with a tele-loop system, sitting as close
as possible to the front may be helpful.
2. The magnet used to supplement the magnetic field of a telephone receiver may affect some
medical devices or electronic systems. The manufacturer of any magnetically sensitive
devices (e.g. pacemakers) should advise you regarding appropriate safety precautions
when using your hearing instrument and magnet in close proximity to the medical device or
electronic system in question. If the manufacturer cannot issue a statement, we recommend
keeping the magnet or a telephone equipped with the magnet 30 cm (12") away from
magnetically sensitive devices (e.g. pacemakers).
3. High distortion during dialing or phoning may mean that the magnet is not in the optimal
position relative to the telephone receiver. To avoid the issue, please move the magnet to
another place on the telephone receiver.
4. Only use magnets supplied by GN ReSound.

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2. Once in place, move the boot in the direction
of the battery compartment.
3. Gently click the audio boot onto the hearing instrument.
Disconnecting audio boots
4. Press and hold the button on the front side
of the audio boot.
5. Gently remove the audio boot from the hearing
instrument.
Direct audio input (optional)
Use of direct audio input (DAI), which enables a direct connection of the hearing instruments to
items such as television, radio, and remote microphones, may increase speech understanding
for some individuals. The sound source is connected to the hearing instruments by a cable or
a wireless FM system to the audio boot. This accessory connects to the bottom of the hear-
ing instruments, and once properly clicked into place, the hearing instruments switch to DAI
automatically.
Connecting/Disconnecting audio boots
Connecting audio boots
1. Align the tip of the audio boot with the groove just above the battery
compartment and below the model number.

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Daily maintenance
It is important to keep your hearing instrument clean and dry. On a daily
basis, clean the hearing instruments using a soft cloth or tissue. Do not use
water or solvents, as these can damage the hearing instrument(s). In order
to avoid damage due to humidity or excessive perspiration, the use of
a drying kit is recommended.
Cleaning earmolds
1. Remove the earmold and attached tubing from the hearing
instruments prior to cleaning.
2. Clean the earmold using a mild soap, and rinse with lukewarm water.
3. After cleaning, dry earmolds thoroughly and remove any residual
water and debris from the tubing utilizing an air bulb and wire loop.
Care and maintenance
Proper handling
Your hearing instrument is protected by a layer of protective, hydrophobic nanocoat material.
However, please follow these instructions to further prolong the durability of your hearing instru-
ments.
1. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent
damage to the hearing instruments.
2. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors.
3. Do not leave hearing instruments in or near direct heat or sunlight, as excessive heat can
cause damage or deform the casing.
4. Hair spray, make-up, etc. may damage hearing instruments. Remove the instruments prior
to the application of cosmetics.

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Note: Thin tube and dome systems should be changed every three months or sooner, should
the components become stiff or brittle.
How to apply domes
It is recommended that your hearing care professional change domes, as incorrect dome
replacement could result in the dome falling out in the ear.
ReSound Standard domes
1. Push the new dome over the
flanges on the thin tube.
2. Make sure that the new dome is
properly and securely mounted.
Note: Earmold tubing may become stiff, brittle, or discolored over time. Contact your
hearing care professional regarding tube changes.
Cleaning thin tubes and domes
1. Remove thin tubes from hearing instruments before cleaning by
unscrewing them counter clockwise.
2. Wipe down thin tubes and domes with a damp cloth.
3. In order to clear the thin tube of moisture and debris, push the black
cleaning rod through the thin tube, beginning at the end opposite the
dome.

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ReSound Tulip domes
Tulip domes are mounted in a similar manner to standard domes, but a few extra steps are
required. Tulip domes consist of two “petals”. It is important to note that the largest petal is the
outermost petal. To ensure this:
1. Push the largest petal away from the thin tube using a finger. This bends the petal forward.
2. Then push the largest petal back, and it will be placed on top of the smaller petal.
Wireless
This device operates in the frequency range of 2.4 GHz – 2.48 GHz, and includes a RF transmit-
ter that also operates in the range of 2.4 GHz – 2.48 GHz.
For use of wireless functionality only use ReSound Unite accessories. For further
guidance please refer to the user guide of the relevant ReSound Unite accessory.
General precautions
1. Do not leave hearing instruments in the sun, near an open fire, or in a hot, parked car.
2. Do not wear hearing instruments while showering, swimming, in heavy rain, or in a moist
atmosphere such as a steam bath or sauna.
3. Should the hearing instrument become moist, remove the battery and place the hearing
instrument in a closed container with a drying agent. Your hearing care professional can

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provide options for drying containers or kits.
4. Remove the hearing instruments when applying items such as cosmetics, perfume, after-
shave, hair spray, and suntan lotion.
5. When wireless function is activated, the device uses low-powered digitally coded
transmissions in order to communicate with other wireless devices. Although unlikely,
nearby electronic devices may be affected. In that case, move the hearing instrument away
from the affected electronic device.
6. When using wireless functionality and the devices are affected by electromagnetic interference,
move away from the source.
7. Use only original GN ReSound consumables, e.g., tubes and domes.
8. Only connect ReSound hearing instruments to ReSound accessories intended and qualified to
be used with ReSound hearing instruments.
General warnings
1. Consult a hearing care professional if you think there may be a foreign object in your ear canal,
if you experience skin irritation, or if excessive ear wax accumulates with the use of the hearing
instrument.
2. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing
instruments. It is recommended not to wear hearing instruments during these or other similar
procedures. Other types of radiation, such as burglar alarms, room surveillance systems, radio
equipment, mobile telephones, contain less energy and will not damage hearing instruments.
However, they have the potential to momentarily affect the sound quality or temporarily create
strange sounds from hearing instruments.
3. Do not wear hearing instruments in mines, oil fields, or other explosive areas unless those areas
are certified for hearing instrument use.
4. Do not allow others to use your hearing instruments. This may cause damage to the hearing
instruments or to the hearing of the other individual.