ReSound M60 User manual

USER GUIDE
BEHIND-THE-EAR HEARING INSTRUMENTS

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Hearing instrument type designations for models included in this user guide are: M60, FCC ID: X26M60, IC:
6941C-M60; M70-80, FCC ID: X26M70-80, IC: 6941C-M7080; and M70-80e, FCC ID: X26M70-80e, IC:
6941C-M7080e. Please see page 8 for a list of models referring to these types.
Statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pur-
suant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harm-
ful interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from the one in which the receiver is con-
nected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications can void the user´s authority to operate the equipment
Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compen-
sate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify,
and transfer sound to the ear drum of a hearing impaired person.
List of countries:
Products without wireless functionality are intended for worldwide sales.
Products with wireless functionality are intended for sale in countries within the European Economic Area
as well as Switzerland.
Specification of restrictions: You are not allowed to operate the equipment within 20 km of the centre of Ny
Ålesund, Norway.
The products are in compliance with the following regulatory requirements:
• In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive
93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Direc-
tive 1999/5/EC (R&TTE). The declaration of conformity may be consulted at www.resound.com
• In US: FCC CFR 47 Part 15, subpart C, section 15.249.
• Other identified applicable international regulatory requirements in countries outside the EU and US.
Please refer to local country requirements for these areas.
• Products are categorized as receiver category 2 according to EN 300 440
• In Canada these hearing instruments are certified under models: M60/IC: 6941C-M60; M70-80/IC:
6941C-M7080; and M70-80e/IC: 6941C-M7080e.

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• This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe
B est conforme à la norme NMB-003 du Canada.
• Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation of the device.
In Japan, this device has been granted a designation number by Ministry of Internal Affairs and Commu-
nications under “Ordinance Concerning Technical Regulations Conformity Certification, etc., of Specified
Radio Equipment (特定無線設備の技術基準適合証明等に関する規則) ‘Article 2-1-19.’ This device should not
be modified (otherwise the granted designation number will be invalid).”
Introduction
Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology
and design, combined with the customized programming selected by your hearing care professional, will
make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you
may not have heard in years because of your hearing loss. Practice and a positive attitude are important
in learning to use hearing instruments. Your ReSound instruments have been adjusted according to your
individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in their ears
and hearing new sounds; other people may need more time.
Please read this manual carefully in order to wholly benefit from the use of your hearing instruments. With
proper care, maintenance, and usage, your hearing instruments will aid you in better communication for
many years. Ask your hearing care professional if you have any questions.
Hearing instrument model:
Model 67: Battery size 312
Model 77: Battery size 13
Model 87/88: Battery size 13
Tube type:
Dome size:
Left serial number:
Right serial number:
ReSound is a registred trade mark of GN ReSound A/S

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Statement .............................2
Intended use ...........................3
List of countries . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction ............................5
Description of the hearing instruments ........8
Getting started.........................10
On/Off function ........................10
SmartStart............................10
Inserting/Replacing the battery.............10
Low battery indicator ....................11
Inserting/removing hearing instruments.......12
Sports lock ...........................14
Operation of the hearing instrument .........14
Volume control (optional) .................14
Programme button (optional) ..............15
LED indicator ..........................16
Flight mode ...........................17
Telephone use ........................19
Listen to radio or TV ....................19
Cellular phones ........................19
PhoneNow ...........................20
Telecoil (optional) .......................22
Tele-loop systems ......................22
FM and Direct audio input (optional) .........22
Connecting/Disconnecting audio boots
or integrated FM........................23
Important points for FM ..................24
Battery door lock .......................24
Care and maintenance...................27
Daily maintenance ......................28
Cleaning earmoulds .....................28
Cleaning thin tubes and domes ............28
Cleaning metal hook ....................29
How to apply domes ....................29
Using ReSound hearing instruments
with smart phone apps ..................30
General precautions.....................31
General warnings.......................31
Intended use for the TSG module ...........33
TSG warnings .........................33
User instructions for the TSG module ........33
TSG volume control .....................34
TSG precautions .......................34
The scientific concepts that form the
basis for the device .....................35
Significant physical characteristics ..........35
Prescription use of this TSG
hearing instrument ......................36
Important notice for prospective
sound generator users ...................36
TSG warning to hearing healthcare
professionals ..........................37
Battery warning information ...............38
Hearing instrument expectations ...........39
Warning to hearing aid dispensers ..........40
Important notice for prospective hearing
aid users .............................40
Children with hearing loss ................41
Troubleshooting guide ...................42
Technical Data .........................46
Warranty and repairs ....................52
Temperature test, transport and
storage information......................52
Contents

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18.a
16 15 18.c
18.b
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Mini behind-the-ear (BTE) hearing instru-
ments of type M60 with FCC ID X26M60,
IC number 6941C-M60 and size 312 battery
are available in the following variants:
AL967-DIW
AL767-D IW
AL567-DIW
AL467-DIW
ALT 967-D I W
ALT 767- DI W
VO967- DW
VO767- DW
VO567- DW
VOT967-DW
VOT767-DW
UP967-DW
UP767-DW
Behind-the-ear (BTE) hearing instruments
of type M70-80 with FCC ID X26M70-80,
IC number 6941C-M7080 and size 13 battery
are available in the following variants:
AL977/87-DVIW
AL777/87-DVIW
AL577/87-DV IW
AL477/87- DV IW
ALT 977/87-D VI W
ALT777/87-DVIW
ALT577/87- DV I W
Behind-the-ear (BTE) hearing instruments
of type M70-80e with FCC ID X26M70-80e,
IC number 6941C-M7080e and size 13 battery
are available in the following variants:
VO988-DW
VO977-DW
VO788-DW
VO777-DW
VO588-DW
VO577-DW
VOT988-DW
VOT977-DW
VOT788-DW
VOT777-DW
UP988-DW
UP988-DLW
UP977- DW
UP977- DLW
UP788-DW
UP788-DLW
UP777-DW
UP777-DLW
The identification number for the M60, M70-80 and
M70-80e device models can be found at location
“10” as indicated in the illustrations on the next
page.
1. Programme button
2. Battery compartment & On/Off switch
3. Sound outlet
4. Front microphone inlet
5. Back microphone inlet
6. Volume control (optional)
7. Direct audio input
8. Left/Rightindicator (Left=Blue/Right=Red)
9. Battery lock (optional)
10. Model
11. Manufacturer
12. Serial number
13. LED indicator (optional)
14. Battery lock release (optional)
15. Earhook
16. Earmold and tubing
17. Thin Tube
18. Domes/earmold
a. Open dome
b. Tulip-Dome
c. Custom earmold
19. Sports lock (optional)
Traditional fitting
(earmold and tube)
Open fitting
(Thin Tube and dome)

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Getting started
On/Off function
1. When the battery door is closed, the hearing instrument turns on, and
the default program will be activated.
2. To turn off the hearing instrument, open the battery door. Many
individuals can use their fingernail to pull it open.
iTip: The DAI boot or integrated FM must be removed before battery
door will open.
SmartStart
Hearing instruments can be turned on once you have placed them on your ears. If you prefer to turn them on
just prior to placing them on your ear, your hearing care professional can activate a function called Smart-
Start. This function will delay the time in which the hearing instruments turn on by several seconds after the
battery compartment is closed. With SmartStart, a beep will be heard for each second of the delay period.
Inserting/Replacing the battery
1. Open the battery door completely by using your fingernail. Remove the used battery if present.
2. Prepare the new battery (please refer to page 5 for information on appropriate battery type/size for your
hearing instrument). Remove the protective foil and wait 2 minutes before inserting the battery into the
hearing instrument to allow activation of the battery.
3. Insert the new battery with the positive side in the
correct position.
4. Gently close the battery door.
On
Off
iTip:
1. Always use new Zinc-Air batteries that have a minimum remaining shelf life of 1 year.
2. Whenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary
battery consumption.
3. Remove the sticker from the battery and let it air for 2 minute before you insert it.
4. If hearing instrument is experiencing frequent loss of connection to ReSound Unite accessories, contact
your hearing care professional for a list of low impedance batteries.
Low battery indicator
Your hearing care professional can activate a low battery indicator in your hearing instruments. The hearing
instrument will reduce amplification and play a melody if battery power gets too low. This signal will recur
every five minutes until the hearing instrument automatically switches off. The timing of the low battery
indicator can vary slightly, depending on the type of battery used. It is recommended that you keep spare
batteries on hand.
Low battery indicator (instruments paired with accessories only)
Active usage of the ReSound Unite accessories (Remote Control, Phone Clip, TV streamer and Mini Mi-
crophone) or an FM receiver requires more battery power from the hearing instruments than when they are
working without accessories which means that battery life is highly dependent on the amount of wireless
accessory usage. When the battery in the hearing instrument has depleted to a level at which use of Re-
Sound Unite TV Streamer, Phone Clip and Mini Microphone cannot be supported, the hearing instrument
will play two sets of descending tones. After this, your hearing instrument and ReSound Unite Remote
Control will continue to work as usual, but you will not be able to use your ReSound TV Streamer, Phone
Clip, and Mini Microphone. At some point the battery level will also be too low to support the remote control
as well and you will once again hear the descending tones. The hearing instruments will continue to work as
usual. Once a new battery is inserted, full operation of the accessories will resume.

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Inserting/Removing hearing instruments
Insertion (custom earmoulds)
1. Hold the earmould between your thumb and index finger and position its sound
outlet in your ear canal.
2. Slide the earmould all the way into your ear with a gentle, twisting movement.
3. Turn the top part of the earmould gently backwards and forwards so that it tucks
behind the fold of skin above your ear canal.
4. Move the earmould up and down and gently press to ensure it is positioned
correctly in the ear. Opening and closing your mouth can ease insertion.
5. Make sure the hearing instrument is seated behind the ear.
By experimenting, an easier method may be discovered. With proper insertion, hearing
instruments should fit snugly but comfortably. If the hearing instruments cause irritation
of the ears, contact your hearing care professional.
iNote: Never attempt to modify the shape of the hearing instrument, earmoulds,
or tubing yourself.
iTip: It may be helpful to pull your ear up and outward with your opposite hand during insertion.
Removal (custom earmolds)
1. Hold a portion of your earmould towards the back of the ear.
2. Pull the earmould outward and simultaneously rotate the earmould forward.
3. Consult your hearing care professional if you have difficulties removing the hearing instrument.
Insertion (domes/custom earmoulds with thin tubes)
1. Hold the thin tube where it bends, and gently
place the dome into the ear canal. Push the dome
far enough into the ear canal so that the thin tube
lies flush with the head.
2. It is important that the tube and the dome fit
correctly into your ear.
3. When the dome is place correctly, you should
not be able to see the thin tube sticking out when
facing a mirror.
iNote: You should never attempt to bend or modify the shape of the thin tube.
Removal (domes/custom earmoulds with thin tubes)
1. Hold the thin tube with your thumb and forefinger and remove the tube.
2. For thin tube custom earmoulds, grasp the removal string and pull the earmould
outward.
3. Consult your hearing care professional if you have difficulties removing the
hearing instrument.

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Sports lock
The Sports lock will be applied or adjusted by your hearing care professional.
Operation of the hearing instrument
Volume control (optional)
The volume control will allow the volume of hearing instruments
to be increased or decreased.
1. To increase the volume, push the volume control up.
2. To decrease the volume, push the volume control down.
When volume is increased or decreased, a beep signal will be heard for
each incremental change. When the upper or lower limits of the volume
range are reached, a beep signal with a longer duration will be heard.
If you have two hearing instruments with the synchronization function
enabled, volume control adjustments to one instrument will automatically repeat in the second instrument.
When a volume control adjustment is made in one instrument, you will hear a confirmation beep. A beep in
the second instrument will follow.
Your hearing care professional can disable the volume control function if it is not desired. The volume con-
trol can also be replaced with a non-functional cover.
Programme button
Depending on your experience level with hearing instruments, individual
hearing needs, and the type of listening environments you experience,
your hearing care professional may activate additional programmes. If
additional programmes have been activated, the following list explains
how they work.
Programme Description of when to use
1
2
3
4
1. You can switch between programmes by pushing the push button once.
2. You will then hear one or more beeps. The number of beeps indicates which programme you have
selected (one beep = programme one, two beeps = programme two, etc.).
3. When the hearing instruments are turned off and then back on, the hearing instrument always returns
to the default setting (programme one).

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If status indications are enabled, the LED indicator will blink every 5 seconds to show in which programme
the hearing instrument is operating. The blink pattern associated with each programme is illustrated in the
table on the next page. Low Battery is indicated by a rapid series of blinks followed by a short pause then
the series is repeated again until the battery is full discharged. Your hearing care professional can demon-
strate the various blinks during the hearing instrument fitting.
Startup Signal Normal Start
Flight Mode
Change Program Program 1
Program 2
Program 3
Program 4
FM / Streamer
Change Volume Volume Up/Down
Volume Limit
Low Battery ...
iFlight mode*
When boarding a flight or entering an area where RF transmitters are prohibited, wireless functional-
ity must be deactivated, as it is not allowed to radiate radio signals during flights or in otherwise restricted
areas.
If you have two hearing instruments with the synchronization function enabled, program changes to one
instrument will automatically repeat in the second instrument. When a program change is made in one
instrument, you will hear the same amount of confirmation beeps in the second instrument.
LED Indicator (optional)
Some paediatric hearing instruments are equipped with a visual indi-
cator which blinks to show the instrument status. Your hearing care
professional can activate the LED indicator either to show only control
changes (such as increasing or decreasing volume or changing pro-
gramme) or both control changes and periodic status updates. The
LED indicator can also be disabled.
When enabled, the LED indicator will light continuously for several seconds when the instrument is turned
on. If Wireless Flight Mode is activated, this indication changes to a double-blink series (see Flight Mode,
page 17).
When enabled, the LED indicator will blink whenever the programme button is pressed. The number of
blinks indicates which programme you have selected (one blink = programme one, two blinks = programme
two, etc.). When activating audio streaming from a ReSound Unite accessory (Phone Clip, TV streamer or
Mini Microphone or when an FM / DAI audio program is selected, the connection will be indicated by a
long blink followed by a short. Volume change (up or down) is indicated by a short blink. A volume limit is
indicated with a long blink.
*Wireless models only

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Telephone use
Finding the optimal position for holding a telephone may require practice for some
individuals, and one or more of the following suggestions may be helpful.
1. Hold the telephone as you would normally.
2. Hold the telephone towards the top of the ear (closer to where the microphones
are).
3. If whistling occurs, it may take a few seconds of holding the telephone in the
same position before the hearing instrument eliminates the feedback.
4. Any whistling may also be decreased by holding the telephone slightly away
from the ear.
5. Depending on your individual needs, your hearing care professional may activate a programme
specifically for telephone use.
Listen to radio or TV
When listening to the TV or the radio, start out by listening to news commentators since they usually speak
clearly, then try other programmes. If you find it difficult to listen to TV or radio, your hearing care profes-
sional will be able to give you advice on available accessories to enhance your listening capabilities for TV
and radio.
Cellular phones
Your hearing instrument is designed to comply with the most stringent Standards of International Electro-
magnetic Compatibility. However, not all cell phones are hearing instrument compatible. The varying degree
of disturbance can be due to the nature of your particular cellular phone or of your wireless telephone
service provider.
For Alera wireless hearing instruments follow the following steps to enter and leave flight mode:
It is possible to disable wireless operation by opening and closing the battery compartment of the hearing
instrument while at the same time pressing the push button.
When disabled manually, wireless operation may be re-enabled by opening and closing the battery com-
partment normally, (i.e. without at the same time pressing the push button).
For Verso and Up wireless hearing instruments follow the following instructions to enter and
leave flight mode:
It is possible to disable wireless operation by opening and closing the battery compartment three times
within a ten second period (open-close, open-close, open-close). Your instruments will now be in flight
mode.
If the hearing instrument is in flight mode, the hearing instrument must have been operating in flight mode
for at least 10 seconds before attempting to enable wireless again. it is possible to re-enable wireless opera-
tion by opening and closing the battery door once. 10 seconds after this operation is completed, wireless
operation will begin again.
iNote: It is important to wait an additional 15 seconds after wireless function resumes before open-
ing and closing the battery compartment again for any reason. If the battery compartment is opened and
closed during this 15 second window, flight mode will resume.

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If you have two hearing instruments with the synchronization function enabled, the volume of hearing instru-
ment on the non-phone ear will be turned down.
iOnly use recommended cleaning agent to clean the telephone prior to placing the magnet on the
phone in order to obtain best possible adherence.
iPhoneNow precautions
1. Keep magnets out of reach of pets, children and people with mental disabilities. If a magnet is swallowed,
please seek advice from a medical practitioner.
2. The magnet may affect some medical devices or electronic systems. The manufacturer of any
magnetically sensitive devices (e.g. pacemakers) should advise you regarding appropriate safety
precautions when using your hearing instrument and magnet in close proximity to the medical device
or electronic system in question.If the manufacturer cannot issue a statement, we recommend keeping
the magnet or a telephone equipped with the magnet 30 cm (12”) away from magnetically sensitive
devices (e.g. pacemakers).
3. High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative
to the telephone receiver. To avoid the issue, please move the magnet to another place on the telephone
receiver.
4. Only use magnets supplied by ReSound.
If you find it difficult to obtain a good result while using your cellular phone, your hearing care professional
will be able to give you advice on available accessories to enhance listening capabilities.
PhoneNow
The PhoneNow function, allows your hearing instrument to automatically switch to your telephone pro-
gramme when a telephone receiver is raised to the ear. When the telephone receiver is removed from the
ear, the hearing instrument automatically returns to the previous listening programme.
Placement of PhoneNow magnets
Place PhoneNow magnet on your telephone receiver to allow operation
of the PhoneNow function. In order to place PhoneNow magnet properly:
1. Clean the telephone receiver thoroughly.
2. Hold the telephone vertically, in a position similar to when making a
telephone call.
3. Place the magnets just below the telephone receiver. Make sure not
to cover the microphone openings. If necessary, move the magnet to
another position to improve ease of use and comfort while speaking.
4. If you are not satisfied with the strength of PhoneNow, you can reposition the PhoneNow magnet or add
additional PhoneNow magnets.
PhoneNow usage
Telephones can be used in a normal manner. A short melody will indicate that the PhoneNow
feature has automatically switched the hearing instrument to your telephone programme. Initially, you may
need to move the telephone receiver slightly to find the best position for reliable PhoneNow activation and
good hearing on the telephone.

Direct audio Integrated FM
1
3
2
5
4
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Telecoil (optional)
A telecoil can be activated by your hearing care professional and accessed through one of the additional
programmes. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional tel-
ephone programme may help to improve speech understanding on the telephone. When using a telecoil
programme, the receiver of the telephone may need to be held closer to the hearing instrument. The hand-
set of the telephone may need to be moved to slightly different positions in order to find the best reception.
Tele-loop systems
Many places, such as theatres, houses of worship, and schools are equipped with tele-loop systems. When
using a telecoil programme with tele-loop systems, sound is picked up directly and may improve speech
understanding. If there is no sound from the hearing instruments in a tele-loop system and with a telecoil
programme activated, the tele-loop system may not be turned on or is not operating correctly. If a facility is
not equipped with a tele-loop system, sitting as close as possible to the front may be helpful.
FM and Direct audio input (optional)
An FM system can greatly improve speech understanding in many situations such as when a speaker is a
long distance away or a room is noisy or reverberant. The direct audio input (DAI) can be used with a univer-
sal FM receiver or together with a cable to connect to a radio, computer or television. The sound source is
connected to the hearing instruments by a cable or a wireless FM system to the audio boot. This accessory
connects to the bottom of the hearing instruments, and once properly clicked into place, the hearing instru-
ments switches to DAI automatically.
Connecting/Disconnecting direct audio
boot or integrated FM
Connecting audio boot and integrated FM
1. Align the tip of the audio boot or integrated FM boot
with the groove just above the battery compartment and
below the model number.
2. Once in place, move the boot in the direction of the
battery compartment.
3. Gently click the boot onto the hearing instrument.
Disconnecting audio boot and integrated FM
4. Press and hold the button on the front side of the audio
boot. For an FM boot, slide the latch downward with your
finger nail.
5. Gently remove the boot from the hearing instrument.

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iImportant points for FM
• Do not use two transmitters on the same FM channel.
• Do not use water or fluids for cleaning FM boot.
• Do not use an FM transmitter in locations where it is forbidden to use electronic devices, for instance
in airplanes.
• Be aware that FM signals might also be picked up and overheard by other receivers.
• Before using the system in another country, contact your hearing care professional to make sure your
radio channel is permitted in that country.
• Your FM boot and transmitter may only be repaired by an authorized service center.
Battery door lock (optional)
Your hearing instrument can be equipped with a lock to prevent children or mentally challenged persons
from accidently ingesting the battery. Some pediatric instruments are equipped with an advanced battery
locking system that automatically locks whenever the battery door is closed. Others need to be locked by
sliding the colour marker to the locked position. Ask your hearing care professional to demonstrate the
locking system on your hearing instruments.
Advanced battery door lock
If your hearing instrument is equipped with an advanced battery
door lock, the door is locked as soon as the battery door is closed.
The lock is strong with a 2 kg (20N) retention force.
The instrument will remain locked even when it is turned off. It only
needs to be unlocked to replace the battery (See On/Off function
– Page 10).
To replace the battery:
1. Place the instrument in the off position. The instrument is still locked.
2. Align the tip of the battery door release tool (Black), with the hole at
the back of the instrument just below the volume control.
3. Press the tip into the hole perpendicular to the back of the instrument.
iImportant guidelines:
• Use only the provided battery-release tool.
• Hold the device on its sides keeping the battery door free to open.
• Before inserting the release tool, open the battery door to the “off”
position
• Insert release tool straight into the battery release hole. Do not press
at an angle or pivot when pressing as this may damage the tool tip.
Your hearing care professional can provide you with additional tools if
one is lost or damaged, or you require additional tools for other care
givers.
The advanced battery door lock can be equipped with an additional
safety feature. Your hearing care professional can install a colored sili-
cone Left/Right side indicator which holds the battery securely making it
difficult to remove without a tool. If equipped with this additional feature:
4. Use the battery door release tool to push the battery fully out.
1
3
2
4

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Standard battery door lock
Your hearing care professional can install a Left/Right side indica-
tor which can be used to lock the battery door. Once locked, the
instrument can only be turned off once the instrument is unlocked
again.
To lock the battery door:
1. Close the battery door
2. Using the battery door locking tool (Light Blue), slide the color
marker (Blue=Left, Red=Right) to the right.
To unlock the battery door:
3. Slide the color maker to the left.
iCare and maintenance
Your hearing instrument is protected by a layer of protective, hydrophobic nanocoat material.
Please follow the following instructions to prolong the durability of your hearing instruments:
1. Keep your hearing instrument clean and dry. Wipe the case with a soft cloth or tissue after use to remove
grease or moisture. Do not use water or solvents, as these can damage the hearing instrument(s).
2. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage
to the hearing instruments.
3. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors.
4. Do not leave hearing instruments in or near direct heat or sunlight, such as in a hot, parked car, as
excessive heat can cause damage or deform the casing.
5. Do not wear your instrument while showering, swimming, in heavy rain or in a moist atmosphere such
as a steam bath or sauna.
6. If your instrument does get wet, or if it has been exposed to high humidity or perspiration, it should be
left to dry out overnight with the battery out and the battery compartment open. It is also a good idea to
put the instrument and battery in a sealed container together with a drying agent (desiccator) overnight.
Do not use the instrument until it is completely dry. Consult your hearing care professional as to which
drying agent to use.
7. Remove your hearing instrument when applying such things as cosmetics, perfume, aftershave, hair
spray, and suntan lotion. These might get into the instrument and cause damage.

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iDaily maintenance
It is important to keep your hearing instrument clean and dry. On a daily basis, clean
the hearing instruments using a soft cloth or tissue. In order to avoid damage due to
humidity or excessive perspiration, the use of a drying kit is recommended.
iCleaning earmoulds
1. Remove the earmould and attached tubing from the hearing instruments prior
to cleaning.
2. Clean the earmould using a mild soap, and rinse with lukewarm water.
3. After cleaning, dry earmoulds thoroughly and remove any residual water and
debris from the tubing utilising an air bulb and wire loop.
iNote: Earmould tubing may become stiff, brittle, or discoloured over time. Con-
tact your hearing care professional regarding tube changes.
iCleaning thin tubes and domes
1. Remove thin tubes from hearing instruments before cleaning by
unscrewing them counter clockwise.
2. Wipe down thin tubes and domes with a damp cloth.
3. In order to clear the thin tube of moisture and debris, push the black cleaning
rod through the thin tube, beginning at the end opposite the dome.
Note: Thin tube and dome systems should be changed every three months or sooner, should the compo-
nents become stiff or brittle.
iCleaning metal hook
Some hearing instruments are equipped with a metal power hook. Regular cleaning is required to keep
these hooks in new condition.
1. Remove the earmould and tubing from the metal power hook. Clean these as above.
2. Using a soft cloth or tissue wipe off any moisture, perspiration, or debris from the surface of the hook.
i Note: Do not use alcohol or other cleaning solvents to clean the metal hook as this could damage
the protective covering.
How to apply domes
It is recommended that your hearing care professional change domes, as incorrect dome replacement
could result in the dome falling out in the ear.
ReSound Standard domes
1. Push the new dome over the flanges on the thin tube.
2. Make sure that the new dome is properly and securely mounted.

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ReSound Tulip domes
Tulip domes are mounted in a similar manner to standard domes, but a few extra steps are required. Tulip
domes consist of two “petals”. It is important to note that the largest petal is the outermost petal. To ensure
this:
1. Push the largest petal away from the thin tube using a finger. This bends the petal forward.
2. Then push the largest petal back, and it will be placed on top of the smaller petal.
Using ReSound hearing instruments with smart phone apps
iIntended use of smart phone apps:
GN ReSound smart phone apps are intended to be used with GN ReSound wireless hearing aids. GN Re-
Sound smart phone apps send and receive signals from the GN ReSound wireless hearing aids via smart
phones for which the apps have been developed.
Use with smart phone apps:
• Notifications of app updates should not be disabled, and it is recommended that the user installs all
updates to ensure that the app will function correctly and will be kept up to date.
• The app must only be used with GN ReSound devices for which it is intended, and GN ReSound take
no responsibility if the app is used with other devices.
iGeneral precautions
1. Do not leave hearing instruments in the sun, near an open fire, or in a hot, parked car.
2. Do not wear hearing instruments while showering, swimming, in heavy rain, or in a moist atmosphere
such as a steam bath or sauna.
3. Should the hearing instrument become moist, remove the battery and place the hearing instrument in
a closed container with a drying agent. Your hearing care professional can provide options for drying
containers or kits.
4. Remove the hearing instruments when applying items such as cosmetics, perfume, after-shave, hair
spray, and suntan lotion.
5. When wireless function is activated, the device uses low-powered digitally coded transmissions in
order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be
affected. In that case, move the hearing instrument away from the affected electronic device.
6. When using wireless functionality and the devices are affected by electromagnetic interference, move
away from the source.
7. Use only original GN ReSound consumables e.g. tubes and domes. Never attempt to modify the shape
of the hearing instrument, ear-moulds, or tubing yourself.
8. Only connect ReSound hearing instruments to ReSound accessories intended and qualified to be used
with ReSound hearing instruments.
iGeneral warnings
1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you
experience skin irritation, or if excessive ear wax accumulates with the use of the hearing instrument.
2. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing instruments. It
is recommended not to wear hearing instruments during these or other similar procedures. Other types
of radiation, such as burglar alarms, room surveillance systems, radio equipment, mobile telephones,

32 33
contain less energy and will not damage hearing instruments. However, they have the potential to
momentarily affect the sound quality or temporarily create strange sounds from hearing instruments.
3. Do not wear hearing instruments in mines, oil fields, or other explosive areas unless those areas are
certified for hearing instrument use.
4. Do not allow others to use your hearing instruments. This may cause damage to the hearing instruments
or to the hearing of the other individual.
5. Instrument usage by children or mentally challenged persons should be supervised at all times to
ensure their safety.The hearing instrument contains small parts that could be swallowed by children.
Please be mindful not to leave children unsupervised with this hearing instrument.
6. Hearing instruments should be used only as prescribed by your hearing care professional. Incorrect
use may result in hearing loss.
7. Warning to hearing care professionals: Special care should be exercised in selecting and fitting hearing
instruments with maximum sound pressure level that exceeds 132dB SPL with an IEC 60711:1981
occluded ear simulator. There may be a risk of impairment of the remaining hearing.
8. Be careful when boarding flights to deactivate the wireless functionality. Turn off your wireless
functionality by using the flight mode in areas where radio frequency emission is prohibited.
9. If device is broken, do not use.
10. External devices connected to the electrical input must be safe according to the requirements of IEC
60601-1-1, IEC 60065, or IEC 60950-1, as appropriate (wired connection, f.ex. HI-PRO), SpeedLink).
iNote:
* ReSound wireless devices operate in the frequency range of 2.4 GHz - 2.48 GHz.
* ReSound wireless devices include a RF transmitter that operates in the range of 2.4 GHz - 2.48 GHz.
* For use of wireless functionality only use ReSound Unite accessories. For further guidance regarding e.g.
pairing, please refer to the user guide of the relevant ReSound Unite accessory.
Tinnitus Sound Generator (TSG) module
Intended use for the TSG module
Your ReSound hearing instruments may also include the Tinnitus Sound Generator function, a tool for
generating sounds to be used in tinnitus management programmes to relieve suffering from tinnitus.
iTSG warnings
• Sound generators can be dangerous if improperly used.
• Sound generators should be used only as advised by your doctor, audiologist, or hearing healthcare
professional.
• Sound generators are not toys and should be kept out of reach of anyone who might cause themselves
injury (especially children and pets).
User instructions for the TSG module
Description of the device
The Tinnitus Sound Generator (TSG) Module is a software tool that generates sounds to be used in tinnitus
management programmes to relieve suffering from tinnitus.
Explanation of how the device functions
The TSG module is a frequency and amplitude shaped white-noise generator. Noise signal level and fre-
quency characteristics can be adjusted to the specific therapeutic needs as determined by your doctor,
audiologist or hearing healthcare professional.
Your doctor, audiologist or hearing healthcare professional can modulate the generated noise with the pur-
pose of making it more pleasant. The noise can then resemble, for example, crushing waves on a shore.
Modulation level and speed can also be configured to your likes and needs.

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The scientific concepts that form the basis for the device
The TSG module provides sound enrichment with the aim of surrounding the tinnitus sound with a neutral
sound which is easily ignored. Sound enrichment is an important component of most approaches to tin-
nitus management, such as Tinnitus Retraining Therapy (TRT). To assist habituation to tinnitus, this needs
to be audible. The ideal level of the TSG module, therefore, should be set so that it starts to blend with the
tinnitus, and so that you can hear both your tinnitus as well as the sound used.
In a majority of instances, the TSG module can also be set to mask the tinnitus sound, so to provide tem-
porary relief by introducing a more pleasant and controllable sound source.
Significant physical characteristics
Audio signal technology
Digital
Available sounds
White noise signal which can be shaped with the following configurations:
The white noise signal can be modulated in amplitude with an attenuation depth of up to 14dB.
If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing healthcare pro-
fessional can set the TSG Module so that it becomes audible exclusively in such surroundings. The overall
sound level can be adjusted via an optional volume control. Your doctor, audiologist or hearing healthcare
professional will review with you the need for having such a control.
TSG volume control
The sound generator is set to a specific loudness level by the hearing healthcare professional. When switch-
ing the sound generator on, the volume will have this optimal setting. Therefore, it might not be necessary
to control the volume (loudness) manually. However, the volume control provides the ability to adjust the
volume, or amount of stimulus, to the liking of the user.
iCaution
• The volume control is an optional feature in the TSG module used for adjusting the sound generator
output level. To prevent unintended usage by pediatric or physically or mentally challenged users, the
volume control must, if enabled, be configured to only provide a decrease of the sound generator output
level.
iTSG precautions
• Should the user develop any side effects from using the sound generator, such as dizziness, nausea,
headaches, perceived decrease in auditory function or increase in tinnitus perception, the user should
discontinue use of the sound generator and seek medical evaluation.
• Children and physically or mentally challenged users will require guardian supervision while wearing the
TSG hearing instrument.
High-pass filter Low-pass filter
500 Hz 2000 Hz
750 Hz 3000 Hz
1000 Hz 4000 Hz
1500 Hz 5000 Hz
2000 Hz 6000 Hz

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Prescription use of this TSG hearing instrument
The TSG module should be used as prescribed by your doctor, audiologist or hearing healthcare profes-
sional. In order to avoid permanent hearing damages, the maximum daily usage depends on the level of
the generated sound.
Should you develop any side effects from using the sound generator, such as dizziness, nausea, head-
aches, perceived decrease in auditory function or increase in tinnitus perception, you should discontinue
use of sound generator and seek medical evaluation.
The target population is primarily the adult population over 18 years of age. This product may also be used
with children 5 years of age or older. However, children and physically or mentally challenged users will re-
quire training by a doctor, audiologist, hearing healthcare professional or the guardian for the insertion and
removal of the hearing instrument containing the TSG module.
Important notice for prospective sound generator users
A tinnitus masker is an electronic device intended to generate noise of sufficient intensity and bandwidth to
mask internal noises. It is also used as an aid in hearing external noises and speech.
Good health practice requires that a person with a tinnitus condition have a medical evaluation by a licensed
physician (preferably a physician who specializes in diseases of the ear) before using a sound generator.
Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists
or otorhinolaryngologists.
The purpose of medical evaluation is to assure that all medically treatable conditions that may affect tinnitus
are identified and treated before the sound generator instrument is used.
The sound generator instrument is a tool to generate sounds to be used with appropriate counselling and/
or in a tinnitus management program to relieve patients suffering from tinnitus.
iTSG warning to hearing healthcare professionals
A hearing healthcare professional should advise a prospective sound generator user to consult promptly
with a licensed physician (preferably an ear specialist) before getting a sound generator if the hearing
healthcare professional determines through inquiry, actual observation, or review of any other available
information concerning the prospective user that the prospective user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of active drainage from the ear within the previous 90 days.
(IIi) History of sudden or rapidly progressive hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset within the previous 90 days.
(vi) Audiometric air-bone gap equal to or greater than 15dB at 500 hertz (Hz), 1000 Hz, and 2000 Hz.
(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
(viii) Pain or discomfort in the ear.
iCAUTION: The maximum output of the sound generator falls into the range that can cause hearing
loss according to OSHA regulations. The user should not use the sound generator for more than eight (8)
hours a day when this is set below 90 dB SPL. Above that level, the device should not be used for more than
two (2) hours per day. In no case should the sound generator be worn at uncomfortable levels.

38 39
iBattery warning information
Batteries, although very small, contain dangerous substances, and should be disposed of carefully. This is
for the safety of you and the environment. Please note:
1. Do not attempt to recharge batteries (Zinc Air) which are not specifically designated as rechargeable
because they may leak or explode.
2. DO NOT attempt to dispose of batteries by burning them. Used batteries are harmful to the environment.
Please dispose of them according to local regulations or return them to your hearing care practitioner.
3. DO NOT place batteries in your mouth. Consult a physician immediately if a battery has been swallowed,
as they can be harmful to your health.
4. Keep batteries away from pets, children and individuals who are mentallly challenged.
5. Remove the batteries to prevent leakage when the hearing instruments are not in use for an extended
period of time.
iHearing instrument expectations
A hearing instrument will not restore normal hearing and will not prevent or improve a hearing impairment re-
sulting from organic conditions. Consistent use of the hearing instrument is recommended. In most cases,
infrequent use does not permit you to attain full benefit from it.
The use of a hearing instrument is only part of hearing rehabilitation and may need to be supplemented by
auditory training and instructions in lip-reading.