Ribao HCS-25 User manual

High Speed Coin Counter
HCS-25
User Manual

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Matters needing attention:
Dear customer, thank you very much for choosing products from Suzhou Ribao Technology Co., LTD.
Dedicated to provide you with good pre-sale, sale, after-sales service.
The contents of this instruction manual will be updated as required without prior notice. The company
owns the copyright, without the company's permission shall not be copied, forwarded, translated.
For future use, please keep the warranty card together with the instruction manual.
Warranty terms are at the discretion of each distributor, please consult the distributor of the product for
details.

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Contents
Contents .......................................................................................................................................... 3
1. Introduction and intended use .................................................................................................... 4
1.1 Safety information ............................................................................................................................. 4
1.2 Warnings ............................................................................................................................................ 4
2.Machine overview ....................................................................................................................... 5
2.1 Front / Rear view ............................................................................................................................... 5
2.2 User interface .................................................................................................................................... 6
3. Installation .................................................................................................................................. 7
3.1 Environment and working space ....................................................................................................... 7
3.2 Bag, Reject Cup installation .............................................................................................................. 8
4. Coin preparation ....................................................................................................................... 10
5. Operation .................................................................................................................................. 12
5.1 Select Denomination ..................................................................................................................... 12
5.2 Counting ......................................................................................................................................... 12
5.3 Memory .......................................................................................................................................... 14
5.4 Bag Stop .......................................................................................................................................... 15
5.4.1 Select bag stop.............................................................................................................................. 15
5.4.2 Clear incomplete bag .................................................................................................................... 15
6. Setting menu ............................................................................................................................. 10
6.1 System Setting ................................................................................................................................. 10
6.2 Screen display .................................................................................................................................. 11
6.3 Counting mode ................................................................................................................................ 11
6.4 Batch selection ................................................................................................................................ 11
6.4
Quantity/Batch Setting.................................................................................................................... 11
6.5
Background services ........................................................................................................................ 12
7. Maintenance ............................................................................................................................. 16
8.Troubleshooting ........................................................................................................................ 17
9. Specifications ............................................................................................................................ 18
10. Accessories ............................................................................................................................. 18

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1．Introduction and intended use
1.1 Safety information
Always follow basic safety precautions when using this product to reduce risk of injury from fire or
electric shock.
Observe all warnings and instructions marked on the product.
Do not install or use this device outdoors, near water, or when you are wet.
Install the product securely on a stable surface. See also chapter “Installation”
Do never exceed the specified load of the bag, given in chapter “Installation”. Otherwise the machine
can tilt and drop down.
Do not touch the coin disc when it is in operation. Take extra care of long hairs or loose clothing (e.g.
tie). If it is caught in the machine, switch off the power immediately.
Unplug the HCS-25 from wall outlets before cleaning.
Do not clean the machine with chemical cleaner and do not use blowing gas. Otherwise parts can be
damaged or explosion / flash may occur.
If the product does not operate normally, see chapter “Troubleshooting”.
Do not operate the machine when covers are removed. Servicing must be carried out by qualified
service personnel.
1.2 Warnings
On the machine and in this manual standardised warning symbols are used. These are explained as
followed:
Warning Warning of possible danger, such as moving parts.
Electrical danger
Warning of possible injuries through electrical shocks
Risk of tilting
Warning of possible device tilting.
Do not exceed the weight of 9 kg in the counting bag and 7 kg in
the reject bag. (see also Chapter “Installation”)

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2．Machine overview
2.1 Front / Rear view
Tray support rod
Carry handle
Main switch
Printer port
（RS232）
Foot pedal connector
Network LAN
Ethemet
USB port
Power socket
Display
Keyboard
Count exit with
Quick-change
Switch
Right top cover
（service access）
Coin tray
Coin guide
Coin diameter adjuster
Coin thickness adjuster
Coin disc
Reject exit

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2.2 User interface
2.2.1 Display
2.2.2 Key chart
Key Description Normal key stroke 3 seconds key stroke
Start/ Stop Start or stop counting
Add memory Add the count to the memory
Print Print ticket
Batch stop Set batch stop Clear bag content
Clear Delete count result and bag content Delete memory
Denomination
Select new denomination or coin
number. Show memory total.
Setting Enter setting menu
Help Show key functions
Batch level (1 or 2)
Selected channel
Function keys
Denomination
（in Value mode）
Time
Number or Value of counted coins
Memory
（
Total of saver counts
）
Number of coins in bag

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3. Installation
3.1 Environment and working space
Make sure the environment does comply with the specifications given in chapter 1.1 and 11.
Make sure the HCS-25 has proper electrical grounding.
The main fuse protection must be minimum 1,5A.
Install the HCS-25 where no one can step on it or trip over the line cord, and the line cord cannot be
damaged.
The seat area must be stable, solid, and smooth.
The bagging unit of the machine must protrude the table edge so that the connected bag hangs freely.
But take care that the front feet of the HCS-25 remain in full size on the desk.
Count exit with
Bagging unit
Bag
Reject exit
Front feet
Table edge

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3.2 Bag, Reject device installation
The HCS-25 has one counting and one reject exit. The counting exit is provided to clamp a coin bag
on it, but can be also used for the optional tubing kit. On the reject exit a cup or a bagging unit can be
attached. When using the reject bagging unit the HCS-25 must be placed on the right side of the desk,
so the reject bag hangs freely.
Warning of possible device tilting.
Do not exceed the weight of 9 kg (about 1000x 2€ coins) in the counting bag and 7 kg (about 800x 2€
coins) in the reject bag. Install a support shelf where the bag rest on it, if higher weights are in use.
Connect the reject cup or reject bagging unit
A bag is fixed by: Move the metal ring upwards, wrap the bag around the tube and clamp it by
moving down the ring
9KG
7KG

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Before you start counting, set always the thickness and diameter according the coin size you want to
count.
Note: Smaller coins will rejected but larger coins will stay in the machine and may cause jams.
If tokens or other coins need to be count, those are not marked on the scale, set the correct size as
follow:
a) Thickness
Open the right top cover. Turn the Thickness adjuster to maximum. Place the token under the
thickness block and turn the adjuster slowly down until it gently touch the token. Turn the adjuster
backward until the token moves freely, without resitance, between disc and thickness block
b) Diameter
Lift up the transport belt. Turn the Diameter adjuster to maximum. Place the token on the transport
track and turn the adjuster slowly narrow until it gently touch the token. Turn the adjuster backward
until the token moves freely and has side clearance of about 0.4 mm.
Thickness adjuster
Diameter adjuster

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4．Coin preparation
Before loading coins into the machine inspect and remove all foreign objects. Also sort off damaged,
lubricated or sticking coins.
a) Insert the coin guides on the tray.
b) Make sure the support rod of the tray is vertical aligned.
Warning possible machine dump
5. Setting menu
To enter the Setting menu press the “1” key. Use “0” to scroll up, “1” to scroll down and “2” to enter or
change the selected option. To return to the main setting menu or go back to counting press the
“On/Off” key.
5.1 System Setting
Currently there are three sub menus available.
Alarm signal: ON (beep always) / Off (no beep) / Error (beep only by error)

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Date & Time: Enter numbers with numeric keypad and press On/Off to save and exit
Factory Default: Press “2” and confirm with “1” to reset all settings (e.g. denom. values and bag stops)
5.2 Screen display
This function is disabled by default and does not need to be modified.
5.3 Counting mode
Press “2” to change between Piece or Value counting
5.4 Batch selection
The HCS-25 has three stop levels:
Batch 1: Individual stop number for every denomination
Batch 2: One stop number for all denominations
Off: Non stop
5.5 Quantity/Batch Setting
For example, to set the denomination and the preset quantity, select the place to be modified through
number "0" and number "1", and then click number "2" to enter. Set the denomination and quantity by
number "0"-number "9", then click "MEMORY" to save, and press "START/STOP" twice to return to the
main interface.

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5.6 Background services
Figure 1 Figure 2 Figure 3
Figure 1: After clicking "Service counter" to enter, you can view the total historical counting
number
Figure 2: The total historical counting is 5;
Figure 3: If you need to clear the historical data, press number "2" to enter, press the "CLEAR"
key, and enter the initial password: 1308 to clear the data.
6. Operation
Before counting make always sure the selected settings, denominations and count memories meet
your approbations.
6.1 Select Denomination
a) Adjust the thickness and diameter knob to the desired coin size and mount an empty coin bag on the
counting exit.
b) Press the “0” key several times until the requested denomination / coin number appears.
If the count or bag content were not zero, there will be a warning message: “Are you sure you want to
proceed”. If you press “1” (Yes) the two counters will automatically cleared. With “2” (No) the coin number
will not be changed.
After the last coin number “9” a total symbol ” ” appears. It represents the sum of all saved counts and
cannot used for counting.
6.2 Counting
Press “On/Off” key to start the count, or push the coin exit to activate the Quick-change switch. The
HCS-25 shows the counted quantity or value. When the count is finished the machine stops
automatically. (You can also press “On/Off” or push again the coin exit to stop the count manuall.

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It is now possible to
RM: Print the count
M: Save the count into the memory
C: Clear the count and bag content
C (long): Clear the count memory of this denomination
On/Off: Count more coins
The machine stops with “B1 Stop” if the pre-selected stop is reached. The count will automatically
transferred to the memory and the bag content counter will set to zero. Replace the bag with an empty
one.
Note: Value or piece counting is selectable in Setting menu, option “Counting mode”

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6.3 Memory
6.3.1 Add Memory
The HCS-25 adds automatically full bags to the memory. When a count is finished and a bag stop is
not reached, it is possible to accumulate the count to the memory by pressing “M”. After pressing “M”
the Count/ Value is reset to “0”.

“M” 


6.3.2 Show Memory
Press the “0” key several times until the Total symbol ” ” appears. Here you can see the sum of all
saved counts.
Press
RM: Print the total
C (long): Clear all totals
0: Select a denomination
Note: Uncomplete counts being not saved with “M” are not in the Memory

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6.4 Batch Stop
6.4.1 Setting a Batch
The HCS-25 has three batch levels. The batch level is defined in the “Setting” menu.
Batch 1: Set different batch number for each denomination.
Batch 2: Set one same batch number for all denominations.
Off: Non stop
Pre-set batch is possible to change during counting.
Press “BATCH” key and enter with the numeric keypad a new stop between 0…99999. Press
“MEMORY” to save the new batch.
Alternative standard batch numbers (500, 1000, 2000, 5000, 10000) can be used by pressing “BATCH”
key.
“B” enter new stop  “M”
If you change to another denomination batch and the bactch content is not zero, there will be a warning
message “Do you want to clear count and bag?” Press “1” (Yes) to clear the two counters or “2” (No) to
count further without clearing
Note: A steady stop in “Batch 1” must be entered in the Setting menu, option “Deno/Batch setting”.
6.4.2 Clear incomplete bag
When you install an empty bag without a request of the HCS-25, you must clear the batch content.
Otherwise the counter does not start with “0”, which may lead to a wrong batch stop.
To delete the batch content hold the “B” key for about 3 seconds.

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7. Maintenance
For optimum performance and error free operation, cleaning must be performed regularly. High usage
requires more frequent maintenance!
CAUTION: Always turn off and unplug the power cord before maintaining the HCS-25.
Daily cleaning: Remove the dirt from the coin track. Wipe the dust away under the counting sensor. Use
a soft brush and a lint-free cloth.
Open the right top cover and
lift up the coin transport belt
Move the lever to the right
and remove the thickness
Clean disc, transport track,
belt and sensor

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8. Trouble shooting
In case of an error event, the HCS-25 stops and shows an error message. The messages and
locations are explained below. When the error is solved, confirm the message and press On/Off to
count further. When the error appears repeatedly and you cannot fix that problem, please call the
service and tell them the error message.
Po
s
Error code Error description Removal
Are you sure
you want to
proceed?
When selecting another
coin number or denom.,
the current count and
bag content will deleted.
Press “1” (Yes) to change the
denomination and delete the current
count and coins in bag.
Press “2” (No) to cancel the operation
and count further or save the current
B1 (or 2) stop
The pre-set bag stop
for the current coin
number/ denomination
is reached.
Replace the bag. Press START or the
Quick-change switch to count further.
Note: The complete count is
automatically saved in the memory and
the bag counter is set to zero.
1 Coin under sensor
There are coins or
foreign bodies jam
under the coin counting
sensor
Open the right top cover. Lift up the
transport belt. Clean the count sensor
and remove jammed objects. Control
the coin diameter setting.
Enter
denom.
value
There is no value
configured for the
selected denomination
Select another denomination or enter
a value in the “Deno/ Batch setting”
menu.
Motor does not
start (w/o error
The total
memory is
Select a denomination with the “1” key.
Please
empty the
bag
When clearing the count
result, also the bag
content will set to zero.
Empty the bag. Press START or the
Quick- change switch to repeat the
count.
Press “M” to save
To confirm and activate
the new setting.
Press “M” to confirm and activate the
new setting.
2 Side cover open
The right top cover is
not closed.
Close the cover.
To activate,
count and bag
will cleared
A new bag stop was
selected but the
counters weren’t zero.
Press “1” to clear the count and
bag content.
Press “2” to cancel. The stop before is
still active.
3 Transport jam
The coin transport does
not operate. Coins or
foreign bodies jamming
on the disc or under the
transport belt.
Open the right top cover. Lift up the
transport belt. Remove jammed
objects. Control the coin diameter
and thickness setting.
Check that the motor switch is
activated when the right top cover is
Value
overflow.
Clear
The counted value or
memory does exceed
the maximum
Print (if available) and then clear the
counter or memory.
Error locations:

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9. Specifications
Physical and electrical specifications Process specifications and features
Mains
input
voltage
100 to 240 VAC,
50/60 Hz
Count modes
Piece and Value counting
(9 denominations, free
programmable)
Power
consumpti
on
60 W Peak
22 W Operation
8 W Standby
Speed Up to 3,400 coins per minute
Acoustic
noise level
LpA < 79 dB(A)
(uncertainty: 2)
LpA Standby < 1 dB(A)
Chute
hopper
capacity
1,500 coins
Operatin
g
temperat
10° C to 35° C (50F –
95F)
Start/Stop On/Off key
Quick-change
switch Foot pedal
Operati
ng
humidit
20% to 80% RH (
non- condensing )
Bag stop 2 levels
0 – 99,999 coins
Individual stop per
Dimensio
ns
Height
Depth
mm (with closed
chute) 190
350
235
Memory Total and bag content
Weight 7.0 Kg Connectivity
LAN (Ethernet), USB 2.0,
RS232, Start/stop
Coin size range Diameter: 14 - 34 mm
Thickness: 0.8 – 3.8 mm
Software Update SD-Card
Display 3” colour LCD Options see „Accessories”
10. Accessories
Included in delivery: Power cord, user manual, number scales, reject box and reject bagging unit.
Copyright © 2019 RIBAO TECHNOLOGY CO., LTD.
User Manual Edition 3, 08/2020