Ricoh Aficio SP 100 Manual

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RicohCo.Ltd.http://www.ricoh.com/
Model ME-P1/MF1
(M101/M102/M103)
Service Training
Draft started: 6 June, 2011
Released: 22 August, 2011 (Chinese only version)
Update: 16 September, 2011 (Corrections applied)
Update: 19 December, 2011 (International version released)
Update: 27 February, 2012 (Minor corrections)

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RicohCo.Ltd.http://www.ricoh.com/
Course Contents
1. Product Outline
2. Specifications
3. Installation
4. Machine Overview
5. Service Maintenance
6. Mechanical Operation
7. Print Processes
8. AIO Cartridge
9. Replacement and Adjustment
10. Troubleshooting
11. Environmental Conservation
- A note to the training supervisor -
This course was written assuming the following requirements. Modify as
necessary depending on your situation.
Preparation
-Prior to starting this course, prepare the following items. -
¾Training machines in the shipping boxes
¾A set of service tools
¾Field Service Manual
¾User's Manuals
Requirements for trainees
¾Prior to starting this course, the following training or equivalent should be
completed.
Fax basics course
Copier basics course
¾The trainee should also be familiar with the Core Technology Manual and
be able to reference it during training.
Time required to complete this course: 6 hours or less.

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RicohCo.Ltd.http://www.ricoh.com/
Model ME-P1/MF1
(M101/M102/M103)
Service Training
1. Product Outline
No additional notes.

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RicohCo.Ltd.http://www.ricoh.com/
Appearance
These are the machines you will study in this training course.
The three models vary in appearance depending on functions.
(See notes below.)
ME-MF1b (4in1) (M103)
ME-P1 (M101) ME-MF1a (3in1) (M102)
Other non-visible differences will be covered later in the course.
The M103 has copier, scanner, printer, and fax functions (= 4in1).
The M102 has copier, scanner, and printer functions (= 3in1).
The M101 is a printer only.
The M101 has a very small operation panel with only two buttons and no display.
The top of the machine is covered by a plastic maintenance cover.
The M102 has a larger operation panel with more buttons and a 2-digit display.
The top of the machine is covered by a platen cover and flatbed scanner unit.
The M103 has an operation panel with a full array of keys, a 10-key pad, and a
7-digit display. The top of the machine is covered by a ADF that can hold and
feed 15 originals for continuous scanning, and a flatbed scanner unit.

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RicohCo.Ltd.http://www.ricoh.com/
External Components – M101 (Printer)
6. Alert indicator
11. Power switch5. Cancel key
10. Input tray cover4. Resume key
9. USB port3. Power indicator
8. Front cover2. Input tray
7. Output tray extension1. Maintenance cover
See the Quick Start Guide for a list of components in the shipping carton.
See the User's Guide for detailed external component descriptions.

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RicohCo.Ltd.http://www.ricoh.com/
External Components – M102 (3in1)
10. Power switch5. Input tray cover
9. USB port4. Exposure glass
8. Maintenance cover3. Input tray
7. Front cover2. Exposure glass cover
6. Output tray extension1. Control panel
See the Quick Start Guide for a list of components in the shipping carton.
See the User's Guide for detailed external component descriptions.

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External Components – M103 (4in1)
8. Output tray extension
15. Power switch7. Paper tray cover
14. Line and TEL connectors6. Exposure glass
13. USB port5. Paper tray
12. Original tray extension4. ADF extension tray
11. Auto document feeder (ADF)3. ADF input tray
10. Maintenance cover2. ADF cover
9. Output tray1. Control panel
See the Quick Start Guide for a list of components in the shipping carton.
See the User's Guide for detailed external component descriptions.
The output tray becomes the front cover when it is closed.

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RicohCo.Ltd.http://www.ricoh.com/
Operation Panel – M102 (3in1)
Chinese Version
5. ID copy key
9. Alert indicator4. Density key
8. Power indicator3. Density indicator
7. Start key2. Copy number key
6. Stop/Cancel key1. Display screen
See the User's Guide for detailed operation panel descriptions.

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RicohCo.Ltd.http://www.ricoh.com/
Operation Panel – M102 (3in1)
NA Version
5. ID copy key
9. Alert indicator4. Density key
8. Power indicator3. Density indicator
7. Start key2. Copy number key
6. Stop/Cancel key1. Display screen
See the User's Guide for detailed operation panel descriptions.

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RicohCo.Ltd.http://www.ricoh.com/
Operation Panel – M102 (3in1)
EU Version
The EU version uses symbols
rather than text labels.
See the previous slide for
descriptions.
See the User's Guide for detailed operation panel descriptions.

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RicohCo.Ltd.http://www.ricoh.com/
Operation Panel – M103 (4in1)
Chinese Version
12. Number keys6. Start key
11. Scroll keys5. Cancel/Stop key
10. Alert indicator4. OK key
9. Display screen3. Menu key
8. Power indicator2. Speed dial key
7. ID copy/On hook key1. Copy/Fax key
See the User's Guide for detailed operation panel descriptions.

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RicohCo.Ltd.http://www.ricoh.com/
Operation Panel – M103 (4in1)
NA Version
12. Number keys6. Start key
11. Scroll keys5. Cancel/Stop key
10. Alert indicator4. OK key
9. Display screen3. Menu key
8. Power indicator2. Speed dial key
7. ID copy/On hook key1. Copy/Fax key
See the User's Guide for detailed operation panel descriptions.

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RicohCo.Ltd.http://www.ricoh.com/
Operation Panel – M103 (4in1)
EU Version
The EU version uses symbols rather than text labels.
See the previous slide for descriptions.
See the User's Guide for detailed operation panel descriptions.

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RicohCo.Ltd.http://www.ricoh.com/
Market Positioning and Concepts
Main Objective
Maintain and expand MIF in the low end market
Target Users
Business personal and small office
Can double as a small office printer/copier/fax
Technical Enhancements (compared to some
competitors/predecessors)
Compact
» Small footprint
» Lowest height
Genuine refill toner
Fast first print Height of M101
is same as iPhone
No additional notes.

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RicohCo.Ltd.http://www.ricoh.com/
Reliability Targets
AIO yield (Starter): Approximately 500 sheets
AIO yield (Supply): China model -- Approximately
2,000 sheets. Others -- TBA
When printing A4 or 8½" x 11" paper in
accordance with ISO/IEC 19752.
Expected product life: 5 years or 50,000 prints
(whichever comes first)
No additional notes.

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RicohCo.Ltd.http://www.ricoh.com/
Names, Codes, and Distribution
M123-27Aficio SP 100SFME-MF1b
M122-27Aficio SP 100SUME-MF1a
M121-27Aficio SP 100ME-P1
Ricoh
Russia, Saudi
Arabia, Middle
East, Africa,
South America,
Asia Pacific
M123-17Aficio SP 100SFME-MF1b
M122-17Aficio SP 100SUME-MF1a
M121-17Aficio SP 100ME-P1
RicohSouth America
M102-21Aficio SP 100SUME-MF1a
M101-21Aficio SP 100ME-P1
RicohChina
Non-ID Chip
Model
M103-21Aficio SP 100SFME-MF1bRicohChina
M103-27Aficio SP 100SFME-MF1b
M102-27Aficio SP 100SUME-MF1a
M101-27Aficio SP 100ME-P1
RicohEU/Asia-Pacific
M103-17Aficio SP 100SFME-MF1b
M102-17Aficio SP 100SUME-MF1a
M101-17Aficio SP 100ME-P1
RicohNorth America
ID Chip Model
Product codeProduct nameModel nameBrandDestination
Type
No additional notes.

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RicohCo.Ltd.http://www.ricoh.com/
Model ME-P1/MF1
(M101/M102/M103)
Service Training
2. Specifications
No additional notes.

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RicohCo.Ltd.http://www.ricoh.com/
General Specifications
Resolution:
Output (print/copy): 600 x 600 dpi
Scan from exposure glass: 600 x 600 dpi, 600 x 300 dpi
Scan from ADF: 600 x 300 dpi
Print/Copy speed: 13 ppm (A4/LT SEF)
Warm up time: Less than 25 s at 23°C
First print time:
Less than 6.4 s from the start of paper feed until paper
exits.
Less than 13 s from the time data is received until paper
exits.
First copy time: Less than 27 s (ADF feed)
Maximum original & print size: A4, 8½" x 11"
Input tray capacity: 50 sheets
Output tray capacity: 10 sheets
ADF capacity: 15 sheets
This slide shows the basic specifications.
For more detailed specifications, see the field service manual.

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RicohCo.Ltd.http://www.ricoh.com/
Model ME-P1/MF1
(M101/M102/M103)
Service Training
3. Installation
No additional notes.

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RicohCo.Ltd.http://www.ricoh.com/
Overview
Generally, the user installs this machine. However, in addition to
your maintenance duties, you may also have to install the machine
when you are in the field.
The full installation procedure is in the Quick Installation Guide.
Before you start installation:
Check the accessories.
Confirm the location to install the machine (space, power source,
environment).
No additional notes.