Ricoh IJM C180F User manual

©2022 Ricoh Co., Ltd.
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US
EN
GB
EN
User Guide 1. Get started
2. Print
3. Copy and scan
4. Fax
5. Work with cartridges
6. Network setup
7. Printer management tools
8. Solve a problem
9. Technical information
10. Appendix

EN iRicoh company notices
Ricoh company notices
THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE.
ALL RIGHTS RESERVED. REPRODUCTION, ADAPTATION, OR TRANSLATION OF THIS MATERIAL IS
PROHIBITED WITHOUT PRIOR WRITTEN PERMISSION OF RICOH, EXCEPT AS ALLOWED UNDER THE
COPYRIGHT LAWS. THE ONLY WARRANTIES FOR RICOH PRODUCTS AND SERVICES ARE SET FORTH IN THE
EXPRESS WARRANTY STATEMENTS ACCOMPANYING SUCH PRODUCTS AND SERVICES. NOTHING HEREIN
SHOULD BE CONSTRUED AS CONSTITUTING AN ADDITIONAL WARRANTY. RICOH SHALL NOT BE LIABLE FOR
TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN.
© 2022 Ricoh Co., Ltd.
Android is a trademark of Google LLC.
ASUS is either a US registered trademark or trademark of ASUSTeK Computer Inc. in the United States and/or
other countries.
Avira and other Avira product names referenced herein are trademarks of Avira or its Affiliates.
D-Link is a trademark of D-Link Corporation.
ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protec-
tion Agency.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
Mac, macOS, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
NETGEAR, and the NETGEAR logo are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its
subsidiaries in the United States and/or other countries.

ii Chapter 1 EN
Safety information
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric
shock.
- Read and understand all instructions in the documentation that comes with the printer.
- Observe all warnings and instructions marked on the product.
- Unplug this product from wall outlets before cleaning.
- Do not install or use this product near water, or when you are wet.
- Install the product securely on a stable surface.
- Install the product in a protected location where no one can step on or trip over the line cord, and the line
cord cannot be damaged.
- Keep your hands away from the hinges and scanner glass when lowering the document feeder. Not doing so
result in an injury if your hands or fingers are pinched. Take particular care to the protrusion shown in the
figure below.
- Do not touch the part shown in the figure below. Touching protrusions and edges may result in an injury.
- If the product does not operate normally, see Solve a problem.
- There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

EN iii
Table of contents
Ricoh company notices .................................................................................................................................................. i
Safety information......................................................................................................................................................... ii
1 Get started........................................................................................................................1
EcoSolutions (Ricoh and the Environment)................................................................................................................... 2
Manage power........................................................................................................................................................... 2
Sleep mode............................................................................................................................................................ 2
Auto-Off................................................................................................................................................................. 2
Schedule On and Off.............................................................................................................................................. 2
Quiet Mode................................................................................................................................................................ 3
Optimize Printing Supplies ....................................................................................................................................... 4
Understand the printer parts......................................................................................................................................... 5
Top and front view .................................................................................................................................................... 5
Printing supplies area ............................................................................................................................................... 6
Back view .................................................................................................................................................................. 6
Use the printer control panel ........................................................................................................................................ 7
Lift the control panel................................................................................................................................................. 7
Overview of buttons and lights................................................................................................................................. 8
Function buttons....................................................................................................................................................... 8
Dashboard icons ....................................................................................................................................................... 9
Change printer settings...........................................................................................................................................10
To change settings for a function ........................................................................................................................10
To change the printer settings.............................................................................................................................10
Digital Solutions...........................................................................................................................................................11
What are Digital Solutions?.....................................................................................................................................11
“Scan to” Function...............................................................................................................................................11
Requirements..........................................................................................................................................................11
Set up Digital Solutions...........................................................................................................................................13
Set up “Scan to” Function ...................................................................................................................................13
Use the Digital Solutions.........................................................................................................................................17
Use Scan to Network Folder................................................................................................................................17
Use Scan to Email................................................................................................................................................17
Paper basics ................................................................................................................................................................18
Order Ricoh paper supplies ....................................................................................................................................18
Tips for selecting and using paper..........................................................................................................................18
How to Store and Handle Paper to Avoid Paper Jams ...........................................................................................18
Store printer paper in a controlled environment ................................................................................................18
How temperature and humidity can cause paper jams......................................................................................19
Load and handle the paper carefully...................................................................................................................21
Load paper...................................................................................................................................................................22

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Load an original on the scanner glass.........................................................................................................................32
Load an original in the document feeder ....................................................................................................................33
Update the printer .......................................................................................................................................................34
Ricoh Printer Assistant software (Windows)...............................................................................................................35
Download the Ricoh Printer Assistant software (Windows)...................................................................................35
Install the Ricoh Printer Assistant software (Windows) ........................................................................................35
Open the Ricoh Printer Assistant software (Windows) ..........................................................................................36
Print, Scan & Fax..................................................................................................................................................37
Tools ....................................................................................................................................................................40
Quiet Mode ..........................................................................................................................................................40
Estimated Levels .................................................................................................................................................45
Built-in driver...............................................................................................................................................................46
Windows built-in driver...........................................................................................................................................46
Add a network printer to Windows......................................................................................................................46
Add a USB-connected printer to Windows .........................................................................................................48
Frequently asked questions (FAQs) ....................................................................................................................49
Mac built-in driver...................................................................................................................................................53
Connect and set up a printer in macOS..................................................................................................................53
Frequently asked questions (FAQs)........................................................................................................................54
How do I use the printer functions and settings?...............................................................................................54
What if the Mac cannot find my printer? .............................................................................................................55
Turn the printer off ......................................................................................................................................................56
2 Print ...............................................................................................................................57
Print using a computer ................................................................................................................................................58
Print documents......................................................................................................................................................58
Print brochures .......................................................................................................................................................59
Print on envelopes ..................................................................................................................................................59
Print photos.............................................................................................................................................................60
Print on special and custom-size paper .................................................................................................................61
Print on both sides (duplexing)...............................................................................................................................62
Print using a Mac desktop or laptop .......................................................................................................................63
Print with mobile devices............................................................................................................................................64
Print from mobile devices.......................................................................................................................................64
Cancel a print job.........................................................................................................................................................65
Cancel a print job from the printer control panel...................................................................................................65
Cancel a print job from a computer ........................................................................................................................65
Cancel a print job (Windows) ..............................................................................................................................65
Cancel a print job (Mac).......................................................................................................................................66
Cancel a print job from a mobile device .................................................................................................................67
Cancel a print job (Android).................................................................................................................................67
Cancel a print job (Apple iOS) .............................................................................................................................67
Tips for successful printing .........................................................................................................................................69
Ink tips ....................................................................................................................................................................69
Paper loading tips ...................................................................................................................................................69
Printer settings tips.................................................................................................................................................70

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3 Copy and scan.................................................................................................................71
Copy.............................................................................................................................................................................72
Scan .............................................................................................................................................................................73
Scan to a computer.................................................................................................................................................73
Scan to a memory device........................................................................................................................................75
Scan to email...........................................................................................................................................................76
Scan to email through Scan function ..................................................................................................................76
To scan a document or photo to email from Ricoh Printer Assistant software (Windows)................................77
Scan using Webscan ...............................................................................................................................................78
Set Up and Use Scan to SharePoint........................................................................................................................79
Configure Scan to SharePoint..............................................................................................................................79
Scan to SharePoint ..............................................................................................................................................79
Create a new scan shortcut (Windows)..................................................................................................................80
Change scan settings (Windows)............................................................................................................................81
Tips for copy and scan success...................................................................................................................................82
4 Fax .................................................................................................................................83
Fax setup .....................................................................................................................................................................84
Connect the printer to a telephone line..................................................................................................................84
Configure the printer for fax ...................................................................................................................................84
Set up fax using the printer control panel ..............................................................................................................85
Set up fax using the Ricoh Printer Assistant software (Windows) .........................................................................85
Set up fax using the Embedded Web Server (EWS) ...............................................................................................85
Send a fax ....................................................................................................................................................................86
Send a standard fax ................................................................................................................................................86
Send a standard fax from the computer.................................................................................................................87
Send a fax from a phone .........................................................................................................................................87
Send a fax using monitor dialing.............................................................................................................................88
Send a fax using printer memory............................................................................................................................88
Send a fax to multiple recipients............................................................................................................................89
Send a fax in Error Correction Mode.......................................................................................................................90
Receive a fax................................................................................................................................................................91
Receive a fax manually ...........................................................................................................................................91
To receive a fax manually ....................................................................................................................................91
Set up backup fax ...................................................................................................................................................92
To set backup fax from the printer control panel................................................................................................92
To set backup fax from the Embedded Web Server (EWS).................................................................................92
Reprint received faxes from memory .....................................................................................................................93
To reprint faxes in memory from the printer control panel ................................................................................93
Forward faxes to another number ..........................................................................................................................93
To forward faxes from the printer control panel.................................................................................................93
To forward faxes from the Ricoh Printer Assistant software (Windows)............................................................94
To forward faxes from the Embedded Web Server (EWS) ..................................................................................94
Set automatic reduction for incoming faxes...........................................................................................................95
To set automatic reduction from the printer control panel ................................................................................95
To set automatic reduction from the Embedded Web Server (EWS)..................................................................95
Block unwanted fax numbers.................................................................................................................................96
To block unwanted fax number from the printer control panel..........................................................................96
To block unwanted fax number from the Ricoh Printer Assistant software (Windows).....................................97

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To block unwanted fax number from the Embedded Web Server (EWS) ...........................................................98
Set up phone book contacts......................................................................................................................................100
Create and edit a phone book contact..................................................................................................................100
Create and edit a phone book contact from the printer control panel .............................................................100
Create and edit a phone book contact from the Ricoh Printer Assistant software (Windows) ........................101
Create and edit a phone book contact from Embedded Web Server (EWS).....................................................102
Create and edit a group phone book contact .......................................................................................................103
Create and edit a group phone book contact from the printer control panel...................................................103
Create and edit a group phone book contact from the Ricoh Printer Assistant software (Windows)..............104
Create and edit a group phone book contact from Embedded Web Server (EWS) ..........................................105
Delete phone book contacts.................................................................................................................................106
Delete phone book contact from the printer control panel ..............................................................................106
Delete phone book contact from the Ricoh Printer Assistant software (Windows).........................................106
Delete phone book contact from the Embedded Web Server (EWS) ...............................................................107
Change fax settings ...................................................................................................................................................108
Configure the fax header ......................................................................................................................................108
To set or change the fax header from the printer control panel .......................................................................108
To set or change the fax header from the Ricoh Printer Assistant software (Windows)..................................108
To set or change the fax header from the Embedded Web Server (EWS) ........................................................109
Set the answer mode (Auto answer) ....................................................................................................................109
To set the answer mode from the printer control panel ...................................................................................109
To set the answer mode from the Ricoh Printer Assistant software (Windows) ..............................................109
To set the answer mode from the Embedded Web Server (EWS) ....................................................................110
Set the number of rings before answering ...........................................................................................................110
To set the number of rings before answering from the printer control panel ..................................................110
To set the number of rings before answering from the Ricoh Printer Assistant software (Windows) .............110
To set the number of rings before answering from the Embedded Web Server (EWS)....................................111
Change the answer ring pattern for distinctive ring .............................................................................................111
To change the answer ring pattern for distinctive ring from the printer control panel ....................................111
To change the answer ring pattern for distinctive ring from the Ricoh Printer Assistant
software (Windows) ..........................................................................................................................................112
To change the answer ring pattern for distinctive ring from the Embedded Web Server (EWS)......................112
Set the dial type ....................................................................................................................................................113
To set the dial type from the printer control panel ...........................................................................................113
To set the dial type from the Embedded Web Server (EWS) ............................................................................113
Set the redial options............................................................................................................................................114
To set the redial options from the printer control panel...................................................................................114
To set the redial options from the Embedded Web Server (EWS) ....................................................................114
Set the fax speed ..................................................................................................................................................115
To set the fax speed from the printer control panel .........................................................................................115
To set the fax speed from the Embedded Web Server (EWS)...........................................................................115
Set the fax sound volume .....................................................................................................................................116
To set the fax sound volume from the printer control panel ............................................................................116
To set the fax sound volume from the Embedded Web Server (EWS)..............................................................116
Fax and digital phone services ..................................................................................................................................117
Fax on Voice over Internet Protocol..........................................................................................................................118
Use reports ................................................................................................................................................................119
Print fax confirmation reports ..............................................................................................................................119
To enable fax confirmation from the printer control panel...............................................................................119
To enable fax confirmation from the Embedded Web Server (EWS)................................................................120

EN vii
To include an image of the fax on the report from the printer control panel ...................................................120
To include an image of the fax on the report from the Embedded Web Server (EWS).....................................120
Print fax error reports ...........................................................................................................................................121
To set the printer to print fax error reports automatically from printer control panel .....................................121
To set the printer to print fax error reports automatically from the Embedded Web Server (EWS) ................121
Print and view the fax log......................................................................................................................................122
To print the fax log from the printer control panel............................................................................................122
To print the fax log from the Ricoh Printer Assistant software (Windows).......................................................122
To print the fax log from the Embedded Web Server (EWS).............................................................................122
Clear the fax log ....................................................................................................................................................123
To clear the fax log from the printer control panel ...........................................................................................123
To clear the fax log from the Embedded Web Server (EWS).............................................................................123
Print the details of the last fax transaction ..........................................................................................................123
To print the Last Fax Transaction report ...........................................................................................................123
Print a Caller ID Report.........................................................................................................................................123
To print a Caller ID History Report from the printer control panel...................................................................123
To print a Caller ID History Report from the Ricoh Printer Assistant software (Windows)..............................124
View the Call History.............................................................................................................................................124
To view the call history......................................................................................................................................124
Additional fax setup ..................................................................................................................................................125
Set up faxing (parallel phone systems) ................................................................................................................125
Select the correct fax setup for your home or office ........................................................................................126
Case A: Separate fax line (no voice calls received)...........................................................................................128
Case B: Set up the printer with DSL ..................................................................................................................129
Case C: Set up the printer with a PBX phone system or an ISDN line ..............................................................130
Case D: Fax with a distinctive ring service on the same line ............................................................................131
Case E: Shared voice/fax line............................................................................................................................133
Case F: Shared voice/fax line with voice mail...................................................................................................135
Case G: Fax line shared with computer modem (no voice calls received) .......................................................136
Case H: Shared voice/fax line with computer modem......................................................................................139
Case I: Shared voice/fax line with answering machine ....................................................................................144
Case J: Shared voice/fax line with computer modem and answering machine...............................................145
Case K: Shared voice/fax line with computer dial-up modem and voice mail .................................................150
Test fax setup........................................................................................................................................................151
5 Work with cartridges .....................................................................................................153
Information on cartridges and the printhead ...........................................................................................................154
Some color ink is used even when printing with black cartridge only......................................................................155
Check the estimated ink levels .................................................................................................................................156
Replace the cartridges ..............................................................................................................................................157
Order cartridges ........................................................................................................................................................160
Store printing supplies ..............................................................................................................................................161
Cartridge warranty information.................................................................................................................................162
6 Network setup...............................................................................................................163
Set up the printer for wireless communication.........................................................................................................164
Before you begin...................................................................................................................................................164
Set up the printer on your wireless network ........................................................................................................164
Change the connection type.................................................................................................................................165
Test the wireless connection ................................................................................................................................166

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Turn on or off the wireless capability of the printer .............................................................................................166
Connect a Ricoh printer using Wi-Fi Protected Setup (WPS) ...............................................................................166
Change network settings...........................................................................................................................................168
Use Wi-Fi Direct.........................................................................................................................................................170
Minimum security settings for open networks..........................................................................................................173
Network settings...................................................................................................................................................173
Web Services and cloud printing ..........................................................................................................................173
Fax settings...........................................................................................................................................................173
Additional security settings ..................................................................................................................................174
Secure your Ricoh printer against unwanted access ................................................................................................175
Connect to a secured Wi-Fi network ....................................................................................................................175
Change the Wi-Fi network password....................................................................................................................175
Create a unique printer display name ..................................................................................................................175
Secure the Wi-Fi Direct feature ............................................................................................................................177
7 Printer management tools..............................................................................................179
Toolbox (Windows)....................................................................................................................................................180
Embedded Web Server..............................................................................................................................................181
About cookies .......................................................................................................................................................181
Open the Embedded Web Server .........................................................................................................................182
Embedded Web Server cannot be opened...........................................................................................................184
Embedded Web Server features...........................................................................................................................185
Home tab ...........................................................................................................................................................186
Scan tab.............................................................................................................................................................187
Copy tab.............................................................................................................................................................187
Fax tab ...............................................................................................................................................................187
Network tab.......................................................................................................................................................188
Tools tab ............................................................................................................................................................189
Settings tab........................................................................................................................................................189
8 Solve a problem ............................................................................................................191
Get help with Ricoh online troubleshooting..............................................................................................................192
Get help from the printer control panel ....................................................................................................................193
Get help in this guide.................................................................................................................................................194
Jams and paper-feed issues.................................................................................................................................194
Clear a paper jam...............................................................................................................................................194
Clear a print carriage jam ..................................................................................................................................201
Learn how to avoid paper jams .........................................................................................................................201
Solve paper-feed problems...............................................................................................................................202
Printing issues.......................................................................................................................................................203
Fix problems with page not printing (unable to print) ......................................................................................203
Fix print quality issues.......................................................................................................................................206
Find drivers, apps, and updates for Ricoh printers...........................................................................................212
Frequently asked questions (FAQs) ..................................................................................................................212
Print jobs stuck in print queue ..........................................................................................................................213
Copy and scan issues............................................................................................................................................220
‘Scanner Failure’ error displays.........................................................................................................................220
Copies have lines or color bands.......................................................................................................................221
Copies are completely black .............................................................................................................................223
Copies are too small or too large, or paper is the wrong size ...........................................................................224