Ricoh PRIPORT SILVER Service manual

Technical Bulletin PAGE: 1/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
Subject: New model SV2P information (China only) Prepared by:
M. Ohtsubo,
Priport Service Planning Section
Classification: Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other (New machine information)
Model Name:
SILVER:
SILVER-V:
SILVER-V2:
SV2P (China only):
Ricoh JP1010/1030/1045/1050/1055, Gestetner 5306(L/b)/5000/5001/5200,
RexRotary 1224(B), nashuatec CP306(b), Savin 3150DNP, Standard SD300
Ricoh JP1210/1230/1250, Gestetner 5308(L/b)/5300, RexRotary 1225(B),
nashuatec CP308(b), Savin 3150eDNP, Standard SD330
Ricoh JP1250/1215/1235/1255, Gestetner 5300/5308(+/b+)/5309L,
RexRotary 1225(+/B+), nashuatec CP308(+/b+), Savin 3160DNP, Standard SD350,
Lanier LDD020
Ricoh JP1260P, Gestetner 5310P
This bulletin contains all service-related information unique to Model SV2P (C253), which is
scheduled for official release in China in October 2003. Please add this information to your
Silver Series Service Manuals and also refer to RTB #R-C231-013 for Silver-V2 information
Note: Please also see MB #M-C237-015 for a list of the components unique to the SV2P.

Technical Bulletin PAGE: 2/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
1. OVERALL INFORMATION
1.1 DIFFERENT SECTIONS BETWEEN THE C253 AND C248
Service Manual:
Section Item Remarks
1 Overall Information Some items added.
2 Detailed section descriptions (no differences)
3 Installation
(no differences)
4 Service tables
(no differences)
5 Preventive maintenance
(no differences)
6 Replacement and adjustment
(no differences)
7 Point to point diagrams
(no differences)
8 Printer controller unit New documents
1.2 SEPECIFICATIONS
The specifications are identical to those for the C248, except that an embedded Printer
Controller Unit has been added.
No. Item Remarks
1 Model names Ricoh Priport JP1260P (C253-96)
Gestetner 5310P (C253-82)
2 Printer controller unit Embedded Printer Controller Unit
fitted as standard
3 Printer drivers Drivers support Chinese

Technical Bulletin PAGE: 3/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
8. PRINTER CONTROLLER UNIT
Trademarks
Microsoft
®
, Windows
®
, and MS-DOS
®
are registered trademarks of Microsoft Corporation in
the United States and/or other countries.
Other product names used herein are for identification purposes only and may be trademarks
of their respective companies. We disclaim any and all rights involved with those marks.
Symbols
This manual uses several symbols. The meanings of these symbols are as follows:
☛See or Refer to
!Clip ring
"E-ring
#Screw
$Connector

Technical Bulletin PAGE: 4/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
INSTALLATION
The SV2P is equipped with a standard printer controller unit and Video I/F board. Connect the
printer controller unit to the host computer with a parallel cable. Then, install the printer driver
in the host computer.
Host computer IBM PC/AT compatible PC
Interface IEEE1284B (Compatible, Nibble, ECP)
Operating Systems Supported Windows 95/98/Me, Windows NT4.0,
Windows 2000/XP
Printer Driver Digital Duplicator B4 300 GDI
NOTE: The Printer drivers for Windows NT4.0 are only for the Intel x86 platform. There is no
Windows NT4.0 printer driver for the PowerPC, Alpha, or MIPS platforms.

Technical Bulletin PAGE: 5/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
REPLACEMENT AND ADJUSTMENT
!CAUTION
Before removing any of the controller components, make sure to do the
following:
1. If the ‘data-in’ lamp on the operation panel is blinking or lit, wait until the
document or report is printed. Then turn off the machine.
2. Turn off the main switch. Then disconnect the power cord from the
outlet and the cable from the machine.
NOTE: This manual uses the following symbols:
Screw: #Connector: $
CONTROLLER BOARD MEMORY
[A]: Cover
[B]: Keypad board
NOTE: When you attach the connector [C] make sure to attach it in the correct direction and
position [D].
C249R951.WMF
[A]
[B]
[D]
[C]

Technical Bulletin PAGE: 6/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
[A]: Connector
[B]: Printer controller board
[C]: SIMM module
NOTE: The twisted portion of the harness [D] should fit loosely and close to the controller
board.
VIDEO I/F BOARD
[A]: Video I/F Board
C249R952.WMF
[A]
[A]
[A]
[B]
[C]
[D]
[A]

Technical Bulletin PAGE: 7/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
LOAD PROGRAM
This procedure is for upgrading the system firmware for the controller.
NOTE: If the controller does not start up after a firmware update, try to download the
firmware again. If it still does not work, you may need to replace the flash ROM on
the printer controller board.
!CAUTION
Do not turn off the machine while downloading the firmware.
1. Before downloading new firmware, print the test page. Then check the current version.
2. Turn off the machine.
3. Remove the rear cover and the controller cover.
4. Put the jumper next to the flash ROM into the position [A].
5. Turn on the machine.
6. Boot up the PC and access the MS-DOS prompt or
Command Prompt.
7. Use the COPY command to update the flash ROM. e.g.
“copy file_name LPT1:” (where LPT1 is the connected port).
8. While the flash ROM is updating, the left LED [B] on the
control button board remains lit.
C249R957.WMF
[B]
[A]

Technical Bulletin PAGE: 8/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
9. When the left LED flashes rapidly, the process has completed.
10. Turn off the machine.
11. Put the jumper into the off position [C] next to the
flash ROM.
12. Turn on the machine and then print out the test
page using the test page button. Then check the
new version.
TEST PAGE
Press the test page button [A] on the keypad board. The right LED will start to flash quickly.
This indicates that the controller is in the process of creating the test page.
C249R958.WMF
[A]
[C]

Technical Bulletin PAGE: 9/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
TROUBLESHOOTING
TROUBLESHOOTING FLOWCHART
C249T950.WMF
Problem
Engine works
normally
LED status is
normal
Test page is
printed normal
Is print test
result normal?
Printed normal
with DOS
Printer Port of
Computer, Printer
Cable
Recover from the
error
Recover from the
error
!Controller Board
!Program ROM
!Video Cable
!Video I/F Board
!Cable
Printer Driver
Setting, or
Application
Software Setting.
Printer Driver Fault
Yes
Yes
Yes
No
No
Yes
Yes
No
No
No

Technical Bulletin PAGE: 10/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
LED STATUS LIGHT SEQUENCE AND CONDITIONS
Power on and activation
STATUS CONTENTS CHECK POINT
All LEDs are off No power supply
No AC power.
AC cord not properly connected.
Power supply failure in the
controller.
Right LED is on Power on
-
Left LED is flashing Self-diagnostic test
before ready
-
Left LED is flashing rapidly Receiving data
-
Left LED is on
continuously
Transferring data
Making a master
-
Left LED is continuously
off
Idle
-
Left LED flashing slowly
and evenly
Error on engine
Check message on operation
panel.
Left LED Right LED

Technical Bulletin PAGE: 11/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
Test page button
STATUS CONTENTS CHECK POINT
Left LED is flashing Receiving data
-
Left LED is on Making a master
-
Left LED continuously on Printing
-
Left LED flashes and goes
off. LED stays off.
No response from the
engine.
Turn the engine Off/On.
Check if the controller is properly
connected to the engine.
Check if the engine is online.
Check if SIMM card is positioned
correctly.
Left LED flashes slowly
and evenly.
Engine error
Check the error message on the
engine.
Check if the controller is properly
connected to the engine.

Technical Bulletin PAGE: 12/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
PRINTER DRIVER OPERATION
If the Windows test page does not print or does not look right, check the printer driver
operation using these steps:
1. Select the Details tab in the Properties menu of the printer driver.
2. Change the port connection to “File:”
3. Click the Apply button. Then select the General tab and click the Print test page button.
4. Set the file name (e.g. test.prn). Then set the disk/directory location. Save the file.
5. Click “YES” when the message pops up and asks whether the test page printed correctly.
6. Access the MS-DOS prompt or Command Prompt.
7. Check that the engine and controller are ready for printing. Then execute the following
command at the MS-DOS prompt or Command Prompt. “copy /b test.prn lpt1”
NOTE: 1) Always input “/b” after the Copy command.
2) The above example applies if the file name saved in the step 4 is
“test.prn”.
3) If the controller is connected to the second PC port, replace “lpt1”
with “lpt2”.
8. Input “exit”. Then exit from the MS-DOS prompt or command prompt.
9. If the test page has printed correctly, change the printer driver port from “File:” back to its
previous setting.
SERVICE TABLE
There are no SP modes for the printer controller unit.

Technical Bulletin PAGE: 13/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
DETAILED DESCRIPTIONS
OVERVIEW
DESCRIPTION CONTROLLER
CPU Analog Devices ADSP chip
RAM 16MB (SIMM)
Flash ROM 1MB EPROM
CONNECTOR
REF. Name Configuration DESCRIPTION
A IEEE1284 I/F 26-pin socket To IEEE1284 Interface
B Engine Interface 26-pin socket To video I/F board
C Power connector 4-pin socket To power cable
D SIMM Interface 72-pin SIMM For connecting the SIMM module
E Upgrade firmware jumper 2-pin Upgrading controller firmware
C249D950.WMF
[A]
[B]
[C]
[D]
[E]

Technical Bulletin PAGE: 14/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
MACHINE LAYOUT
REF. COMPONENT
A Video Interface Board
B SIMM Module
C IEEE1284 Interface
D Control Button Board
E Keypad Board
F Printer Controller Board
[A]
[B]
[C]
[D]
[E]
[F]

Technical Bulletin PAGE: 15/15
Model: PRIPORT SILVER/SILVER-V/SILVER-V2/SV2P Date: 30-Sep-03
No:
R-C231-
015
SEPECIFICATIONS
Controller Type Embedded
Configuration Internal embedded controller
Printer Language GDI
Print Resolution 300dpi
Memory (RAM) 16MB (SIMM)
Resident Fonts None
Host Interface IEEE1284B (Compatible, Nibble, ECP)
Host PC IBM PC/AT compatible PC
Operating Systems Supported Windows 95/98/Me, Windows NT4.0 (*1),
Windows 2000/XP
Printer Driver Digital Duplicator B4 300 GDI
NOTE: The Printer drivers for Windows NT4.0 are only for the Intel x86 platform. There is no
Windows NT4.0 printer driver for the PowerPC, Alpha, or MIPS platforms.