Ricoh M065 User manual
M065/M066
SERVICE MANUAL
005784MIU
M065/M066
SERVICE MANUAL
M065/M066
SERVICE MANUAL
005784MIU
It is the reader's responsibility when discussing the information contained
within this document to maintain a level of confidentiality that is in the best
interest of Ricoh Americas Corporation and its member companies.
NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY
FASHION AND DISTRIBUTED WITHOUT THE PRIOR
PERMISSION OF RICOH AMERICAS CORPORATION.
All product names, domain names or product illustrations, including
desktop images, used in this document are trademarks, registered
trademarks or the property of their respective companies.
They are used throughout this book in an informational or editorial fashion
only and for the benefit of such companies. No such use, or the use of
any trade name, or web site is intended to convey endorsement or other
affiliation with Ricoh products.
©2010 RICOH Americas Corporation. All rights reserved.
The Service Manual contains information
regarding service techniques, procedures,
processes and spare parts of office equipment
distributed by Ricoh Americas Corporation.
Users of this manual should be either service
trained or certified by successfully completing a
Ricoh Technical Training Program.
Untrained and uncertified users utilizing
information contained in this service manual to
repair or modify Ricoh equipment risk personal
injury, damage to property or loss of warranty
protection.
Ricoh Americas Corporation
WARNING
LEGEND
PRODUCT
CODE COMPANY
GESTETNER LANIER RICOH SAVIN
M065 SP C430DN LP137CN Aficio SP C430DN CLP37DN
M066 SP C431DN LP142CN
LP142CNHW*
LP142CNHT*
Aficio SP C431DN
Aficio SP C431DNHW*
Aficio SP C431DNHT*
CLP42DN
CLP42DNHW*
CLP42DNHT*
*HC (Healthcare models)
DOCUMENTATION HISTORY
REV. NO. DATE COMMENTS
* 07/2010 Original Printing
SM i M065/M066
M065/M066
TABLE OF CONTENTS
PRODUCT INFORMATION
1.PRODUCT INFORMATION......................................................1-1
1.1SPECIFICATIONS................................................................................1-1
1.2MACHINE CONFIGURATION ..............................................................1-2
1.2.1MACHINE CONFIGURATION .....................................................1-2
1.3OVERVIEW...........................................................................................1-3
1.3.1MECHANICAL COMPONENT LAYOUT......................................1-3
1.3.2PAPER PATH..............................................................................1-4
1.3.3DRIVE LAYOUT...........................................................................1-5
INSTALLATION
2.INSTALLATION .......................................................................2-1
2.1INSTALLATION REQUIREMENTS.......................................................2-1
2.1.1ENVIRONMENT ..........................................................................2-1
2.1.2MACHINE LEVEL........................................................................2-1
2.1.3MACHINE SPACE REQUIREMENTS .........................................2-2
2.1.4POWER REQUIREMENTS..........................................................2-2
2.2OPTIONAL UNIT COMBINATIONS......................................................2-3
2.2.1MACHINE OPTIONS ...................................................................2-3
2.2.2CONTROLLER OPTIONS ...........................................................2-4
2.3PRINTER INSTALLATION....................................................................2-5
2.3.1INSTALLATION PROCEDURE....................................................2-5
Unpacking .......................................................................................2-5
Installing the toner...........................................................................2-8
Loading Paper...............................................................................2-10
Turning Power On.........................................................................2-12
Selecting the Panel Display Language..........................................2-12
Printing the Test Page...................................................................2-13
Settings Relevant to the Service Contract.....................................2-13
2.3.2METER CLICK CHARGE...........................................................2-13
2.3.3MOVING THE MACHINE...........................................................2-16
2.3.4TRANSPORTING THE MACHINE.............................................2-16
M065/M066 ii SM
2.4PAPER FEED UNIT (M384)................................................................2-17
2.5CASTER TABLE (M393).....................................................................2-19
2.5.1ACCESSORY CHECK...............................................................2-19
2.5.2INSTALLATION PROCEDURE..................................................2-20
For Installing the Caster Table (M393) Only..................................2-20
For Installing with the Paper Feed Unit (M384).............................2-24
2.6TRAY HEATER...................................................................................2-27
2.6.1COMPONENT CHECK..............................................................2-27
2.6.2TRAY HEATER (MAINFRAME).................................................2-28
2.6.3TRAY HEATER (OPTIONAL UNIT)...........................................2-32
Component Check.........................................................................2-32
For Installing the Tray Heater in M384..........................................2-33
For Installing the Securing Bracket................................................2-38
2.7CONTROLLER OPTIONS ..................................................................2-41
2.7.1OVERVIEW................................................................................2-41
I/F Card Slots ................................................................................2-41
SD Card Slots................................................................................2-42
2.7.2SD CARD APPLI MOVE............................................................2-42
Overview .......................................................................................2-42
Outline of SD Card Appli Move......................................................2-42
Move Exec.....................................................................................2-43
Undo Exec.....................................................................................2-44
PREVENTIVE MAINTENANCE
3.PREVENTIVE MAINTENANCE ...............................................3-1
3.1MAINTENANCE TABLES.....................................................................3-1
REPLACEMENT AND ADJUSTMENT
4.REPLACEMENT AND ADJUSTMENT....................................4-1
4.1BEFORE YOU START..........................................................................4-1
4.2SPECIAL TOOLS..................................................................................4-2
4.2.1TOOLS.........................................................................................4-2
4.3EXTERIOR COVERS............................................................................4-3
4.3.1LEFT COVER ..............................................................................4-3
4.3.2RIGHT COVER............................................................................4-4
4.3.3REAR COVER.............................................................................4-5
When Reinstalling the Rear Cover..................................................4-5
SM iii M065/M066
4.3.4TOP COVER................................................................................4-6
When Reinstalling the Top Cover....................................................4-7
4.3.5OPERATION PANEL...................................................................4-8
4.3.6INNER LEFT UPPER COVER.....................................................4-9
4.3.7INNER LEFT FRONT COVER...................................................4-10
4.3.8INNER LEFT REAR COVER .....................................................4-11
4.3.9INNER LEFT LOWER COVER..................................................4-11
4.3.10INNER RIGHT FRONT COVER.............................................4-12
4.3.11INNER RIGHT REAR COVER...............................................4-13
4.4LASER OPTICS..................................................................................4-14
4.4.1CAUTION DECAL LOCATIONS................................................4-14
4.4.2LASER UNIT..............................................................................4-14
Before removing the old laser unit.................................................4-14
Recovery procedure for no replacement preparation of laser unit.4-15
Removing the laser unit.................................................................4-16
After installing a new laser unit......................................................4-17
4.4.3LASER UNIT FAN......................................................................4-18
When installing the laser unit fan...................................................4-18
4.4.4LDU SHUTTER MOTOR............................................................4-19
4.5IMAGE CREATION.............................................................................4-20
4.5.1PCDU (PHOTO CONDUCTOR AND DEVELOPMENT UNIT)...4-20
When installing a new PCDU ........................................................4-21
4.5.2WASTE TONER BOTTLE..........................................................4-22
4.5.3TONER SUPPLY TUBE.............................................................4-23
4.5.4TONER SUPPLY MOTOR.........................................................4-29
4.5.5TONER COLLECTION MOTOR................................................4-30
4.5.6WASTE TONER BOTTLE FULL SENSOR................................4-32
4.5.7WASTE TONER BOTTLE SET SENSOR..................................4-33
4.5.8RFID CPU BOARD....................................................................4-34
4.5.9RFID BOARD.............................................................................4-35
4.5.10DEVELOPMENT FAN............................................................4-36
When installing the development fan.............................................4-37
4.6IMAGE TRANSFER............................................................................4-38
4.6.1ITB (IMAGE TRANSFER BELT) UNIT.......................................4-38
4.6.2IMAGE TRANSFER BELT.........................................................4-40
When Installing the Image Transfer Belt .......................................4-44
4.6.3ITB CONTACT MOTOR.............................................................4-45
4.6.4ITB CONTACT SENSOR...........................................................4-46
M065/M066 iv SM
4.6.5ID SENSOR BOARD .................................................................4-48
After installing a new ID sensor board...........................................4-49
4.7PAPER TRANSFER............................................................................4-50
4.7.1PTR (PAPER TRANSFER ROLLER) UNIT ...............................4-50
When Installing the PTR Unit ........................................................4-50
4.7.2PTR CONTACT MOTOR...........................................................4-51
4.7.3PTR CONTACT SENSOR .........................................................4-53
4.7.4TEMPERATURE/HUMIDITY SENSOR .....................................4-54
4.8DRIVE UNIT........................................................................................4-55
4.8.1GEAR UNIT ...............................................................................4-56
When installing the gear unit.........................................................4-61
4.8.2TONER SUPPLY FAN...............................................................4-62
When installing the toner supply fan..............................................4-62
Toner Supply Fan Base.................................................................4-62
4.8.3DRUM MOTOR: CMY................................................................4-63
4.8.4DEVELOPMENT MOTOR: CMY................................................4-64
4.8.5ITB UNIT/ DRUM-K/ DEVELOPMENT-K MOTOR.....................4-65
4.8.6DEVELOPMENT CLUTCH: K....................................................4-66
4.8.7FUSING/PAPER EXIT MOTOR.................................................4-66
4.8.8FRONT DOOR SENSOR...........................................................4-67
4.8.9MOTORS WITH BRACKET.......................................................4-68
4.8.10REGISTRATION MOTOR......................................................4-69
4.8.11PAPER FEED MOTOR..........................................................4-70
4.8.12VERTICAL TRANSPORT MOTOR........................................4-70
4.8.13DRUM PHASE SENSOR: CMY.............................................4-71
4.8.14DRUM PHASE SENSOR: K ..................................................4-72
4.8.15DRIVE UNIT FAN ..................................................................4-73
When installing the drive unit fan...................................................4-73
4.9FUSING ..............................................................................................4-74
4.9.1FUSING UNIT............................................................................4-74
When installing the fusing unit.......................................................4-74
4.9.2CLEANING UNIT.......................................................................4-74
4.9.3PRESSURE ROLLER FUSING LAMP.......................................4-75
4.9.4PRESSURE ROLLER................................................................4-78
When Reinstalling the Pressure Roller..........................................4-79
4.9.5HEATING ROLLER FUSING LAMP ..........................................4-80
4.9.6FUSING BELT ...........................................................................4-84
4.9.7FUSING, HEATING AND TENSION ROLLER...........................4-86
SM v M065/M066
When Reinstalling the Fusing Roller .............................................4-86
4.9.8HEATING ROLLER THERMOSTAT..........................................4-87
4.9.9HEATING ROLLER THERMISTOR...........................................4-88
4.9.10PRESSURE ROLLER THERMISTOR...................................4-89
4.9.11PRESSURE ROLLER THERMOSTAT..................................4-90
4.9.12THERMOPILE........................................................................4-91
4.10PAPER FEED................................................................................4-92
4.10.1SEPARATION ROLLER ........................................................4-92
4.10.2PICK-UP AND PAPER FEED ROLLERS ..............................4-93
4.10.3PAPER FEED UNIT...............................................................4-94
4.10.4REGISTRATION SENSOR....................................................4-96
4.10.5VERTICAL TRANSPORT SENSOR......................................4-97
4.10.6PAPER HEIGHT SENSOR 1.................................................4-98
4.10.7PAPER HEIGHT SENSOR 2.................................................4-99
4.10.8PAPER LIFT SENSOR........................................................4-100
4.10.9PAPER END SENSOR........................................................4-101
4.10.10PAPER FEED SENSOR....................................................4-102
4.10.11TRAY LIFT MOTOR...........................................................4-103
4.10.12TRAY 1 SET SENSOR......................................................4-105
4.10.13PAPER SIZE SENSOR BOARD........................................4-106
4.10.14CLEANING THE PAPER DUST CONTAINER...................4-106
4.11PAPER EXIT...............................................................................4-107
4.11.1PAPER EXIT UNIT ..............................................................4-107
4.11.2PAPER EXIT SENSOR........................................................4-109
4.11.3INVERTER SENSOR...........................................................4-111
4.11.4PAPER OVERFLOW SENSOR...........................................4-112
4.11.5FUSING EXIT SENSOR......................................................4-112
4.11.6INVERTER MOTOR ............................................................4-113
4.11.7FUSING COOLING FAN......................................................4-114
When installing the fusing cooling fan.........................................4-114
4.11.8UPPER COVER SENSOR...................................................4-115
4.12DUPLEX UNIT.............................................................................4-116
4.12.1DUPLEX UNIT.....................................................................4-116
4.12.2BY-PASS TRAY UNIT .........................................................4-118
4.12.3DUPLEX ENTRANCE SENSOR..........................................4-120
4.12.4DUPLEX EXIT SENSOR .....................................................4-122
4.12.5FUSING ENTRANCE SENSOR...........................................4-123
4.12.6DUPLEX/BY-PASS MOTOR................................................4-124
M065/M066 vi SM
4.12.7BY-PASS PAPER END SENSOR........................................4-128
4.12.8BY-PASS FEED ROLLER, FRICTION PAD........................4-129
4.12.9HVPS: D ..............................................................................4-132
4.12.10FUSING FAN.....................................................................4-133
When installing the fusing fan......................................................4-133
4.13ELECTRICAL COMPONENTS....................................................4-134
4.13.1BOARDS..............................................................................4-134
4.13.2HDD.....................................................................................4-136
Disposal of HDD Units.................................................................4-137
Reinstallation...............................................................................4-137
4.13.3CONTROLLER FAN............................................................4-138
When installing the controller fan ................................................4-138
4.13.4CONTROLLER BOARD.......................................................4-139
When installing the new controller board.....................................4-140
When installing a new HDD unit..................................................4-140
4.13.5BRIDGE BOARD .................................................................4-141
4.13.6PSU .....................................................................................4-141
4.13.7CONTROLLER BOX............................................................4-143
4.13.8BCU.....................................................................................4-145
When installing the new BCU......................................................4-146
Removing the BCU with bracket..................................................4-147
4.13.9HVPS: T1T2 BOARD...........................................................4-148
4.13.10HVPS: CB BOARD ............................................................4-148
4.13.11NVRAM REPLACEMENT PROCEDURE..........................4-150
NVRAM on the BCU....................................................................4-150
NVRAM on the Controller............................................................4-150
4.14ADJUSTMENTS..........................................................................4-152
4.14.1GAMMA ADJUSTMENT......................................................4-152
Summary.....................................................................................4-152
Adjustment Procedure.................................................................4-154
SYSTEM MAINTENANCE REFERENCE
5.SYSTEM MAINTENANCE REFERENCE ................................5-1
5.1SERVICE PROGRAM MODE...............................................................5-1
5.1.1SP TABLES .................................................................................5-1
5.1.2SERVICE MODE OPERATION ...................................................5-1
Accessing the Required Program....................................................5-1
Inputting a Value or Setting for a Service Program .........................5-1
SM vii M065/M066
Exiting Service Mode.......................................................................5-2
5.1.3REMARKS...................................................................................5-2
Display on the Control Panel Screen...............................................5-2
5.1.4BIT SWITCH PROGRAMMING ...................................................5-5
5.2FIRMWARE UPDATE...........................................................................5-6
5.2.1TYPE OF FIRMWARE.................................................................5-6
5.2.2BEFORE YOU BEGIN .................................................................5-7
5.2.3UPDATING FIRMWARE..............................................................5-8
File Arrangement.............................................................................5-8
Update Procedure...........................................................................5-9
Error Handling...............................................................................5-10
Power Failure................................................................................5-10
5.2.4ADDRESS BOOK UPLOAD/DOWNLOAD.................................5-10
Download ......................................................................................5-10
Upload...........................................................................................5-11
5.2.5HANDLING FIRMWARE UPDATE ERRORS............................5-12
Error Message Table.....................................................................5-12
5.3CONTROLLER SELF-DIAGNOSTICS................................................5-14
5.3.1OVERVIEW................................................................................5-14
5.4NVRAM DATA UPLOAD/DOWNLOAD...............................................5-15
5.4.1UPLOADING NVRAM DATA .....................................................5-15
5.4.2DOWNLOADING NVRAM DATA...............................................5-16
5.5USING THE DEBUG LOG..................................................................5-17
5.5.1SWITCHING ON AND SETTING UP SAVE DEBUG LOG ........5-17
5.5.2RETRIEVING THE DEBUG LOG FROM THE HDD..................5-20
5.5.3DEBUG LOG CODES................................................................5-20
SP5857-015 Copy SD Card-to-SD Card: Any Desired Key...........5-20
SP5857-016 Create a File on HDD to Store a Log........................5-21
SP5857-017 Create a File on SD Card to Store a Log..................5-21
5.6DIP SWITCHES..................................................................................5-22
5.6.1CONTROLLER BOARD.............................................................5-22
TROUBLESHOOTING
6.TROUBLESHOOTING.............................................................6-1
6.1SERVICE CALL CONDITIONS.............................................................6-1
6.2PROCESS CONTROL ERROR CONDITIONS.....................................6-2
6.3TROUBLESHOOTING GUIDE..............................................................6-3
6.4IMAGE PROBLEMS..............................................................................6-4
M065/M066 viii SM
6.4.1OVERVIEW..................................................................................6-4
6.5JAM DETECTION.................................................................................6-5
6.6ELECTRICAL COMPONENT DEFECTS..............................................6-6
ENERGY SAVING
7.ENERGY SAVING....................................................................7-1
7.1ENERGY SAVE ....................................................................................7-1
7.1.1ENERGY SAVER MODES...........................................................7-1
Timer Settings.................................................................................7-2
Return to Stand-by Mode ................................................................7-2
Recommendation............................................................................7-2
7.1.2ENERGY SAVE EFFECTIVENESS.............................................7-3
7.2PAPER SAVE .......................................................................................7-5
7.2.1EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION.............7-5
1. Duplex:........................................................................................7-5
2. Combine mode:...........................................................................7-5
3. Duplex + Combine:......................................................................7-6
How to calculate the paper reduction ratio ......................................7-6
M065/M066 SERVICE MANUAL APPENDICES
SEE M065/M066 SERVICE MANUALAPPENDICES SECTION FOR DETAILED TABLE
OF CONTENTS
PAPER FEED UNIT PB 1020 (M384)
SEE SECTION M384 FOR DETAILED TABLE OF CONTENTS
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