Ricoh Ri 3000 User manual

For safe and correct use, be sure to read the Safety
Information in Safety Information and Quick
Installation Guide before using the machine.
Version 1.0
RICOH
Ri 3000
Ri 6000
USER MANUAL

RICOH Ri 3000 & RICOH Ri 6000 Direct to Garment Printer
User Manual
Copyright © 2017 AnaJet, Inc.

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Table of Contents
How to Read Manuals....................................................................................................................................7
Safety Symbols for This Machine ......................................................................................................... 8
Safety Information for This Machine ................................................................................................... 9
Safety during Operation..................................................................................................................................9
Safety Precautions to Be Followed .................................................................................................... 10
Environments where the machine can be used ...........................................................................................10
Handling power cords and power plugs .......................................................................................................10
Power source ................................................................................................................................................11
Handling the main machine ..........................................................................................................................12
Handling the machine's interior....................................................................................................................13
Handling the machine's supplies ..................................................................................................................14
Adjustment ...................................................................................................................................................15
Removing the Fabric .....................................................................................................................................15
Maintenance (Cleaning the Units and Disposing of Waste Ink) ...................................................................15
Safety Labels of This Machine............................................................................................................ 16
Front..............................................................................................................................................................16
Back...............................................................................................................................................................16
Machine’s Interior.........................................................................................................................................17
Symbols for Power Switch................................................................................................................. 20
Symbols for power switch that are used for this machine are as follows:...................................................20
User Notes........................................................................................................................................ 21
Laws and Regulations........................................................................................................................ 22
Legal Prohibition ...........................................................................................................................................22
Chapter 1: Product Information...............................................................................................24
1: Printer Specifications ................................................................................................................................24
2: Operation Environment Requirements.....................................................................................................28
3: System Requirements ...............................................................................................................................29
4: Computer Interface Requirements ...........................................................................................................29
5: Consumables.............................................................................................................................................29
6: Customer Training Checklist .....................................................................................................................30
Chapter 2: Startup of a New Printer ........................................................................................31
1: Unpacking the Printer ...............................................................................................................................31
2: What’s in the Box......................................................................................................................................32
3: What Else is Needed..................................................................................................................................33
4: Setting up the Printer................................................................................................................................33
5: Before Filling the Printer with Ink .............................................................................................................37
6: Filling the Printer with Ink.........................................................................................................................37

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7: Performing a Nozzle Check........................................................................................................................41
8: Printer Software Program Requirements .................................................................................................43
9: Adding a new printer to AnaRIP................................................................................................................44
10: Choosing Ink Sets ....................................................................................................................................44
Chapter 3: Printer Controls .....................................................................................................46
1: Power Switches.........................................................................................................................................46
2: Control Panel.............................................................................................................................................46
3: Buttons......................................................................................................................................................48
Chapter 4: Printer Operation ..................................................................................................49
1: First Time Start up Sequence ....................................................................................................................49
2: Power up Sequence ..................................................................................................................................49
3: Power down Sequence .............................................................................................................................49
4: Moving Print Table....................................................................................................................................50
5: Adjustment of Print Table.........................................................................................................................50
6: Safety Warnings ........................................................................................................................................52
Chapter 5: Printer Settings.......................................................................................................59
1: Select Printer settings................................................................................................................................59
2: Language ...................................................................................................................................................59
3: Pre-Print Checks........................................................................................................................................60
4: Wipe After Number of Prints ....................................................................................................................61
5: Cap Head Delay .........................................................................................................................................62
8: Network Connection.................................................................................................................................66
9: Printer Number .........................................................................................................................................68
10: Set Time Zone .........................................................................................................................................69
11: Print Counters .........................................................................................................................................69
Chapter 6: Light Garment Printing Process ...............................................................................71
1: AnaRIP Raster Image Processor ................................................................................................................71
2: Printer Performance .................................................................................................................................71
3: Using the RICOH Ri 3000 and RICOH Ri 6000 AnaRIP Program for Printing Light Garments....................71
4: AnaRIP Advanced features........................................................................................................................83
5: Loading Garments on the Print Table .......................................................................................................87
6: Removing Garments from the Print Table................................................................................................88
7: Set the Image with Heat ...........................................................................................................................88
Chapter 7: Printing on Dark Garments......................................................................................90
1: Basic Dark Garment Printing Process........................................................................................................90
2: Maintenance of White Ink ........................................................................................................................91
3: Scheduled Maintenance ...........................................................................................................................92
4: Pre-treatment of Dark Colored Garments ................................................................................................92
5: Dark Garment Ri 3000 or Ri 6000 AnaRIP Settings ...................................................................................94
6: Set the Image with Heat Treatment .......................................................................................................105

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7: Dark Garment Washing...........................................................................................................................106
Chapter 8: Hot Folders........................................................................................................... 107
1: Creating a template ................................................................................................................................107
2: Establish Hot Folder Location .................................................................................................................108
3: Define Holder Folder Settings.................................................................................................................108
Chapter 9: Maintenance and Transportation..........................................................................113
1: Technical Notes on White Ink Maintenance...........................................................................................114
2: Maintenance Schedule ...........................................................................................................................115
3: Required Maintenance ...........................................................................................................................116
4: Ink Levels and Cart Replacement............................................................................................................124
5: Switching from Ink to Cleaning Solution Using the Startup Fill Function ...............................................128
6: Waste Ink Tank and Drip Absorbers........................................................................................................129
7: Changing Fan Filters................................................................................................................................134
8: Cleaning the Printer ................................................................................................................................134
9: Transporting the Printer .........................................................................................................................135
Chapter 10: Firmware Updates ..............................................................................................138
1: Firmware Menu.......................................................................................................................................138
2: Major Control Firmware Updates...........................................................................................................138
3: Minor Control Firmware Updates...........................................................................................................141
4: Board Firmware Updates ........................................................................................................................143
Chapter 11: Troubleshooting .................................................................................................146
1: The Print Engine Does Not Turn On ........................................................................................................146
2: The Printer Does Not Print Anything ......................................................................................................146
3: Black Screen ............................................................................................................................................147
4: Startup Application Error ........................................................................................................................148
5: Platform did not lower upon startup......................................................................................................148
6: Home Table Time Out .............................................................................................................................149
7: Home Carriage Time Out ........................................................................................................................150
8: Platform Did Not Lower/Engage.............................................................................................................151
9: Failed to Calibrate Head Drive Board Voltage ........................................................................................152
10: Horizontal Banding................................................................................................................................154
11: Incorrect or Missing Colors ...................................................................................................................154
12: Prints are Faint and there are Gaps ......................................................................................................155
13: Blurry or Smeared Prints.......................................................................................................................155
14: Color Image is Printing in Black Only ....................................................................................................155
15: Printing is Too Slow...............................................................................................................................156
16: When the <PRINT> Button is Pressed, the Obstruction Sensor is Triggered........................................156
17: Print Table Does Not Travel All the Way to the Front or Rear..............................................................156
18: The Print Head Nozzles Get Clogged Too Often ...................................................................................157
19: Information to Provide Technical Support............................................................................................158
20: How to Get Additional Help..................................................................................................................160

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Appendices: ..........................................................................................................................161
1: Appendix 1 ..............................................................................................................................................161
2: Appendix 2 ..............................................................................................................................................167
3: Appendix 3 ..............................................................................................................................................168
4. Appendix 4 ………………………………………………………………………………………………………………………………………. 169

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How to Read the Manuals
Disclaimer
Contents of this manual are subject to change without prior notice.
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine
or any results from the data executed by you.
Notes
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your products.
For good output quality, the manufacturer recommends that you use genuine ink from the
manufacturer.
Some illustrations in this manual might be slightly different from the machine.
Certain options might not be available in some countries. For details, please contact your local dealer.
Depending on which country you are in, certain units may be optional. For details, please contact your
local dealer.

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Safety Symbols for This Machine
The meanings of the safety symbols for this machine are as follows:
Caution
Prohibition
General mandatory action sign
Do not touch
Caution, risk of having hands or arms caught
Caution, risk of electric shock
Caution, hot surface
Warning; Laser beam

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Safety Information for This Machine
Safety during operation
In this manual, the following important symbols are used:
Indicates a potentially hazardous situation which, if instructions are not followed, could result in
death or serious injury.
Indicates a potentially hazardous situation which, if instructions are not followed, may result in
minor or moderate injury or damage to property.

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Safety Precautions to Be Followed
Environments where the machine can be used
•Do not use flammable sprays or solvents in the vicinity of this machine. Also, avoid placing these
items in the vicinity of this machine. Doing so could result in fire or electric shock.
•Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or containers
holding water or any other liquids, on or close to this machine. Fire or electric shock could result
from spillage or if such objects or substances fall inside this machine.
•Keep the machine away from humidity and dust. Otherwise a fire or an electric shock might occur.
•Do not place the machine on an unstable or tilted surface. If it topples over, an injury might occur.
•Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
•Make sure the room where you are using the machine is well ventilated and spacious. Good
ventilation is especially important when the machine is used heavily. When you detect an odd smell,
sufficiently ventilate and circulate the air in the room.
•Keep children away from the machine. Otherwise, their hands or fingers may be caught in the gap
and injury may result.
•Keep people other than operators away from the machine. Otherwise, their hands or fingers may
be caught in the gap and injury may result.
•Use at an altitude of 2000 m or less. There is a possibility of electric shock, electric leakage, and fire
if it is used in an environment exceeding 2000 m altitude.
Handling power cords and power plugs
•Do not use any power sources other than those that match the specifications shown in this
manual. Doing so could result in fire or electric shock.
•Do not use any frequencies other than those that match the specifications shown. Doing so could
result in fire or electricshock.
•Do not use multi-socket adaptors. Doing so could result in fire or electric shock.
•Do not use extension cords. Doing so could result in fire or electric shock.
•Do not use power cords that are damaged, broken, or modified. Also, do not use power cords that
have been trapped under heavy objects, pulled hard, or bent severely. Doing so could result in fire
or electric shock.

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•It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock.
•Touching the prongs of the power cable's plug with anything metallic constitutes a fire and
electric shock hazard.
•The supplied power cord is for use with this machine only. Do not use it with other appliances.
Doing so could result in fire or electric shock.
•If the power cord is damaged and its inner wires are exposed or broken, contact your service
representative for a replacement. Use of damaged power cords could result in fire or electric shock.
•Be sure to disconnect the plug from the wall outlet at least once a year and check for the following:
•There are burn marks on the plug.
•The prongs on the plug are deformed.
•The power cord's inner wires are exposed, broken, etc.
•The power cord's coating has a crack or dent.
•When bending the power cord, the power turns off and on.
•Part of the power cord becomes hot.
•The power cord is damaged.
•If any of the above conditions exist, do not use the plug and consult your dealer or service
representative. Use of the plug could result in fire or electric shock.
•When disconnecting the power cord from the wall outlet, always pull the plug, not the cord.
Pulling the cord can damage the power cord. Use of damaged power cords could result in fire or
electric shock.
•Be sure to push the plug of the power cord fully into the wall outlet. Partially inserted plugs create
an unstable connection that can result in unsafe buildup of heat.
•Be sure to disconnect the plug from the wall outlet and clean the prongs and the area around the
prongs at least once a year. Allowing dust to build up on the plug constitutes a fire hazard.
•When performing maintenance on the machine, always turn off the power switch on rear of the
machine.
Power source
• 100-240V, 2A, 50/60Hz
Voltage must not fluctuate more than 10%.
Please be sure to connect the power cable to a power source as above.
For users in Norway, this product is also designed for an IT power distribution system with
phase-to-phase voltage of 230V.
Confirm that the wall outlet is near the machine and freely accessible, so that in event of an
emergency, it can be unplugged easily.

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Handling the main machine
•Keep infants away from polythene materials (bags, etc.) used to wrap the machine and its
accessories. Suffocation may result if polythene materials are brought into contact with the mouth or
nose.
•If the machine emits smoke or odors, or if it behaves unusually, you must turn off its power
immediately. After turning off the power, be sure to disconnect the power cord plug from the wall
outlet. Then contact your service representative and report the problem. Do not use the machine.
Doing so could result in fire or electric shock.
•If metal objects, or water or other fluids fall inside this machine, you must turn off its power
immediately. After turning off the power, be sure to disconnect the power cord plug from the wall
outlet. Then contact your service representative and report the problem. Do not use the machine.
Doing so could result in fire or electric shock.
•Do not touch this machine if a lightning strike occurs in the immediate vicinity. Doing so could
result in electric shock.
•The machine weights around 81.6 kg (180 lb.).
•Four or more people are required to lift the printer. When moving the printer, lift it slowly so that
you do not strain yourself. Lifting the printer forcibly or handling it roughly to drop it will riskinjury.
•Unplug the power cord from the wall outlet before you move the machine. While moving the
machine, take care that the power cord is not damaged under the machine. Failing to take these
precautions could result in fire or electric shock.
•Before installing or removing options, always turn off the power switch on rear of the machine
and allow time for the main unit to fully cool. Failing to take these precautions could result inburns.
•Before opening the top cover, please turn off the power switch on the back of the machine and
open it. Opening the cover without turning off the power may cause the machine to operate and
cause injury.
•When opening and closing the top cover, be sure to hold the handle. Be careful so that your hand
or any other part of your body is not caught with the top cover.

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•After opening the top cover, use the prop to keep the cover raised so that it does not close
unexpectedly. Otherwise, your hand caught may be caught between the cover and themachine.
•Make sure that the top cover is closed, and then turn on the power switch on the back of the
machine. Before closing the cover, turning on the power may cause the machine to operate and
cause injury.
•Before turning on the power for the first time, remove the 2 retainer brackets that have labels
affixed. Turning on the power without removing them may cause the machine tomalfunction.
•Follow the procedures in the user's manual for maintenance and securely install parts and covers.
Failure to do reliable work may cause injury or malfunction.
Handling the machine's interior
•Do not remove any covers or screws other than those explicitly mentioned in USER MANUAL.
•Before you remove the cover, turn off the power switch on rear of the machine. Removing the
cover with the power on or removing parts other than those explicitly referred to could result in
electric shock.

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•Do not attempt to disassemble or modify this machine. Doing so risks burns and electric shock.
•Do not open the cover while the machine is operating. Doing so might cause your hand or fingers
to get trapped in the machine, and an injury might occur.
Handling the machine's supplies
•Keep infants away from polythene materials (bags, etc.) used to wrap options and
cartridges/bottles for ink, cleaning solution, HV storage solution, and pretreatment liquid.
Suffocation may result if polythene materials are brought into contact with the mouth or nose.
•When swallowing or inhaling ink, cleaning solution, HV storage solution or pretreatment liquid, or
when getting them in the eye, follow the guidance in the appropriate safety data sheet (SDS).
Download the SDS from the AnaJet website at http://anajet.com/technical-documentation
•Place ink, cleaning solution, HV storage solution, and pretreatment liquid in a cool, well-ventilated
place out of the reach of children.
•Keep waste ink, containers for ink, cleaning solution, HV storage solution, and pretreatment
liquid, and components that have been in contact with ink out of the reach of children.
•When handling ink, cleaning solution, HV storage solution, or pretreatment liquid, avoid getting
anything on your clothing. If you do, wash the stained area with cold water.
•When replacing the cartridge for ink, cleaning solution, HV storage solution, or pretreatment
liquid, avoid getting anything on your clothing. If you do, wash the stained area with cold water.
•When replacing the cartridge for ink, cleaning solution, HV storage solution, or pretreatment
liquid, avoid getting anything on your skin. If you do, wash the affected area thoroughly with soap
and water.
•When removing the cartridge for ink, cleaning solution, HV storage solution, or pretreatment
liquid, avoid putting your hand near the location in which the cartridge is installed (such as the
ink supply nozzle and its surrounding areas). If you get anything on your hands, wash them
thoroughly with soap and water.
•The ink cartridge surface may have ink on it, so be careful to avoid ink stains.
•Do not disassemble the cartridge for ink, cleaning solution, HV storage solution, or pretreatment
liquid. Doing so could leave ink stains or cleaning solution on your hands and fingers.
•When shaking the cartridge for ink, cleaning solution, HV storage solution, or pretreatment liquid,
be careful about safety of your surroundings and ink stains. Otherwise, injury or stains on household

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items may result.
Adjustment
•When moving the Print Table, be careful so that your hands or fingers are caught with it.
Otherwise, injury may result.
•When adjusting the machine feet to level the machine, be careful so that your hand is not caught
between the machine foot and stand. If it is caught, injury may result.
Removing the Fabric
•When removing the fabric, be careful so that your hand or any other part of your body does not
come in contact with ink. If your skin comes in contact with ink, wash the affected area thoroughly
with soap and water. If your clothing comes into contact with ink, wash the stained area with cold
water.
Maintenance (Cleaning the Units and Disposing of Waste Ink)
•When maintenance is performed, the carriage may move while the top cover is open. Do not
touch the carriage while it is moving. Touching it may result in injury.
•Be sure to wear commercially available goggles and gloves when performing the following
maintenance:
•Cleaning the Maintenance Station and nozzle plates
•Cleaning and replacing the wiper blade
•Cleaning the left and right ink drip foam trays
•Replacing the drip panfoam
•Disposing of the waste ink (in the waste ink tank and auxiliary waste ink tank)
•Cartridge replacement
• When using a flat head screwdriver, be careful so that the tip of the flat head screwdriver does not
hurt you.

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Safety Labels of This Machine
This section explains the machine’s safety information labels.
Positions of WARNING and CAUTION labels
This machine has labels for WARNING and CAUTION at the positions shown below. For safety,
please follow the instructions and handle the machine as indicated.
Front
1. Do not reach far inside the unit. Moving parts inside may cause injury.
2. Do not reach far inside the unit. Moving parts inside may cause injury.
3. Keep your eyes away from the laser aperture so that the laser does not shine directly into your
eyes. The laser can cause injury.
Back
4. This printer uses a class 2 laser radiation. Regarding the position, refer to 3.
5. This label is meant for customer engineers.

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Machine’s Interior
6. After opening the top cover, use the prop to keep the cover raised so that it does not close
unexpectedly. Otherwise, your hand may become caught between the cover and the
machine.
7. Do not place your hand or fingers into the unit. The moving parts inside may cause injury.
8. Do not touch the circuit boards in from the part which a label indicated. Otherwise, an injury
may occur.
9. Do not place your hand on a part which a label indicates. Otherwise, there is a risk of your
hands becoming caught.

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10. Remove the part indicated by the label before the machine is first turned on. Otherwise,
there is the risk of breakage of the machine.
11. Do not touch the circuit board. Doing so could result in injury.

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12. Be careful so that your hand is not caught with the main scanning pulley. If it is caught, injury
may result.

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Symbols for Power Switch
Symbols for power switch that are used for this machine are as follows:
I: POWER ON
O: POWER OFF